Tutorial: Using Ebooks

The Basics

Choose an ebook provider to learn more:

To checkout or download an EBSCO title you will need to set up an EBSCO account and create an Adobe Digital Editions (ADE) account.

Loan Period 1-7 days
Downloadable? Yes
Printing Yes (print/paste up to 100 pages)
Browser Compatibility Firefox, Chrome, and IE 10.0>
# of Simultaneous Users One
Supported Devices Adobe Digital Editions, Apple, Nook, Sony, Android, not Kindle

Troubleshooting

Why can’t I download an ebook?

Not all eBooks are available for download, some publishers restrict it and only allow their eBooks to be read online.

I've downloaded the ebook file to my desktop, but it won't open correctly.

You probably need to install Adobe Digital Editions software in order to read the book on your computer. You can download the newest version of the software; if that doesn't work for you, many people have success with one of these older versions.

I’ve followed all the steps to download an ebook to my mobile device, but when I open Bluefire reader, I get a "no tokens available" error message.

This means that Bluefire has not yet registered that a book has been downloaded. Closing and then opening the Bluefire Reader app a few times should solve this problem.

Why do I get a "Sorry, this eBook is in use" message after I have closed the eBook?

If you click the eBook Full Text link to read an eBook online, the eBook is checked out for the same duration of time that your institution has set as the session duration before timeout.

If you start a new session, the eBook will not be available until the previous session has ended unless you logged in as a Personalized User in both of those sessions.

Try clearing your Temp Internet files

Clearing your temporary internet files solves log-in problems, file download issues, and other common internet troubles.

With the exception of the mobile device instructions at the very end, all of these instructions take place in the actual internet browser.

  • Click on the Menu icon
  • Under More Tools, click Clear browsing data…
  • Select the items you want to clear (e.g., Browsing history, Download history, etc.)
  • You can choose the period of time for which you want to clear cached information from the Clear data from this period drop-down menu. To clear your entire cache, select "the beginning of time"
  • Click Clear browsing data
  • Close window
  • Exit Chrome and then re-launch Chrome

Further questions or concerns, please contact the UMBC library Reference Desk at 410-455-2346 or https://library.umbc.edu/researchhelp.php