Top 3 Reasons to Use Eduroam
Users get improved reliability, security and ease of use
The “UMBC Campus” wireless network will transition to a much more improved network: eduroam. The network provides encrypted traffic for any device you use and features a one time setup process that can be used on any campus that supports eduroam, not just UMBC. UMBC will discontinue the UMBC Campus WiFi SSID name later in calendar year 2015. Eduroam is supported on
Mac OS X,
Windows,
Linux,
iOS, and
Android.
1.
Availability: Originally developed in Europe, eduroam also supports people in higher education using wireless networks at other higher education institutions. Eduroam has expanded beyond the 1900 institutions using it in Europe to include over 30 countries such as Australia, Canada, and the United States. So any UMBC student, faculty or staff member traveling abroad can use their UMBC email address and password to access WiFi around the world. In Maryland, UMCP, Loyola, University of Baltimore, and JHU have implemented eduroam and you can use their WiFi when visiting those campus.
2.
Quick and easy: Damian Doyle, Director of Enterprise Infrastructure and Support, thinks eduroam is great for students. When asked about the main advantages, he said “eduroam can remember your login information allowing your device to automatically connect to the wireless network.” Setup for eduroam usually takes less than 5 minutes and once set up, the network works flawlessly.
3.
Security: Eduroam provides a higher level of security than conventional, unencrypted wireless. When students use eduroam, all traffic between their devices and the wireless access point is encrypted using WPA2 providing another reason students should switch to eduroam sooner rather than later.
It’s not just Doyle who likes eduroam, UMBC students like it too. Aaron David, a senior computer engineer said “I mainly use eduroam since I only have to log in once on a device and then it will automatically connect and authenticate for me from then on. Also, it is encrypted whereas UMBC Visitor and UMBC Campus aren’t.”
Students who need help during the setup process can consult the
UMBC FAQ on eduroam. The process however is relatively simple. “In most of our experience connecting to eduroam is fairly straightforward,” Doyle said. “We have a set of videos and tools available on the DoIT website that help people connect. The main issue is that people have to put in the entire username with domain name, so
damian@umbc.edu, not just damian,”
“I honestly didn’t use eduroam at first because I didn’t feel like going through the setup process on all of my devices,” said David “but it really isn’t difficult to set up and once it is, you can just forget it and it works.”
UMBC students can connect to an upgraded network, all for free. The transition should be smooth and seamless as Doyle said “ In general we are planning on working through publications, the department IT staff and the Office of Residential life to try and spread the word to migrate folks to eduroam.”
Thumbnail Photo by Dylan Nathan
]]>
The “UMBC Campus” wireless network will transition to a much more improved network: eduroam. The network provides encrypted traffic for any device you use and features a one time setup process...
https://wiki.umbc.edu/pages/viewpage.action?pageId=36766369
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Tue, 14 Jul 2015 12:33:19 -0400
Mon, 27 Jul 2015 17:01:44 -0400
New UMBC App Now Available to Download for iOS Devices
App features easier sign on, personalized content, and more
The new redesigned UMBC app is now available for download in the
Apple App Store for free and requires iOS 7.0 or later. The app is compatible with iPhone, iPad, and iPod touch and is optimized for iPhone 5, iPhone 6, and iPhone 6 Plus. The
Android version of the app will launch later this Summer.
If you have a UMBC account, you can log into the app for personalized content. After logging in once, when you return to the app, you can use Apple’s Touch ID or a 4-digit PIN to quickly log in again. If you don’t have an account, you can still access all the features in the app as a guest. Note that people using DUO second factor authentication cannot log into the app at this time. This will be corrected in a future update.
Once inside, the app has four distinct tabs -- Home, Search, Places, and Events -- to help you find what you are looking for. Home features the latest updates from both myUMBC and the UMBC homepage. With a simple arrow toggle, you can switch between both sites easily. You can also share any content by tapping the three dots in the top right of the app and then tapping copy link which automatically adds the link to your clipboard.
Search features an adaptive search engine, allowing for results from many UMBC sites such as the UMBC directory, groups, departments, and the
UMBC FAQs. Collier Jones, lead architect for myUMBC, said “You don’t have to know what you are looking for, we’ll try to help [with universal searching]”
When you first open the Search tab, there is a recent section for your past searches and a trending section that shows resources others are looking for. Your favorites are underneath trending, and anything you favorite on the web version of myUMBC automatically appear in the app. Also included is a QR code scanner that can scan posters and signs around campus.
Places provides hours, offices, maps and upcoming events for all the places around you. Need to navigate around campus? Google Maps is integrated in helping you navigate to any location on campus. Along with a Building Directory that allows you to search for all buildings including student housing and lecture halls found on campus, there is also a transit tracker that shows all the routes currently in service.
Events lets users see what's happening right now, along with upcoming events. You can also browse different event calendars such as Arts & Culture and the Athletics calendar for all the upcoming games.
Jones said that the app is designed to be really simple, and will be updated with more features making it more even more robust in the future.
Thumbnail Photo by Dylan Nathan
]]>
The new redesigned UMBC app is now available for download in the Apple App Store for free and requires iOS 7.0 or later. The app is compatible with iPhone, iPad, and iPod touch and is optimized...
https://itunes.apple.com/us/app/umbc-mobile/id372450485?mt=8
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Mon, 13 Jul 2015 15:24:35 -0400
Thu, 06 Aug 2015 10:50:05 -0400
Blackboard Downtime Scheduled Sat. Morning, July 18 2-5 AM
Essential system updates & routine maintenance expected
Blackboard engineers will perform essential system updates and routine maintenance on Saturday morning, July 18, 2015 from 2 AM - 5 AM. Blackboard will be offline during this period.
This maintenance will update the YouTube Mashup and Video Everywhere tools, which allow instructors to integrate videos directly into their lessons and courses from YouTube. These tools are currently is not functioning properly due to Google’s retirement of the YouTube API used within the tool. This maintenance will also address several other improvements to assignments, rubrics, and the grade center.
In preparation for this downtime:
- Instructors: Please refrain from assigning any work that is due on Blackboard during this maintenance window. When the system is offline, students cannot submit their work.
- Students: Please be sure to save or submit any work before this time. Any unsaved or unsubmitted work will immediately be lost when the system shuts down.
The UMBC Blackboard team identified a time period that should have the least impact on our users. If our Blackboard site is down longer than expected due to unforeseen circumstances, updates will be posted to this news article.
We appreciate your patience as we continue to improve our systems to bring you a better Blackboard experience.
Update: Maintenance was completed in 96 minutes.
]]>
Blackboard engineers will perform essential system updates and routine maintenance on Saturday morning, July 18, 2015 from 2 AM - 5 AM. Blackboard will be offline during this period. This...
http://my.umbc.edu/groups/bbannouncements/posts/52756
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Mon, 13 Jul 2015 10:53:35 -0400
Sat, 18 Jul 2015 06:17:11 -0400
2015-07-07 RT 4.2.11 upgrade completed
The upgrade took a little longer than expected but thanks to Paul Riddle and Jeremy Gude I think we are in a good spot.
There will be some slowness initially. Please make sure you clear your cache and restart your browser.
If you are experiencing any issues please comment on this post if you are unable to actually put a ticket into RT.
Thank you for your continued support.
Joe Kirby
]]>
The upgrade took a little longer than expected but thanks to Paul Riddle and Jeremy Gude I think we are in a good spot. There will be some slowness initially. Please make sure you clear your...
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RT - Request Tracker
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Tue, 07 Jul 2015 20:50:33 -0400
New Course Utilization report available
We have a new ‘Course
Utilization’ report that combines five reports located in the Curriculum
Management > Course folder. Yes, we have moved the cheese. The
selection of the courses displayed are the same, active courses that are
indicated as the Primary Course. You may have to
select all from the Components parameter if the course you are looking for is
not the graded component. On the
Class tooltip you will find the following: Instructor’s Name, Instruction Mode,
Room Capacity, Location, Combined Sections, Course Type, Component, Class
Attribute and Class Attribute Value. The Cmbd tooltip displays each combined
class and the enrollment. Two additional columns pertaining to the term have
been added, Authorizations Generated and Day 1 Waitlist, when available.
The 5 replaced reports are:
Class Section Utilization
Course Utilization Rate by Org
Courses by Utilization Rate
Sections at 90 Percent Capacity
Course Utilization by Class Attribute
See attachment for further detail
]]>
We have a new ‘Course Utilization’ report that combines five reports located in the Curriculum Management > Course folder. Yes, we have moved the cheese. The selection of the courses...
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Mon, 06 Jul 2015 11:05:21 -0400
Faculty, Staff Prepare for Blackboard's Annual Conference
Keep up with Bb World via FREE live streaming sessions
Once a year Blackboard hosts
the BbWorld conference over four days for faculty, students, administrators, instructional technology specialists, training professionals, developers, and system administrators. In 2015, the conference is in Washington, D.C. from July 20-23.
This year, Blackboard introduces
the virtual conference experience -- a free opportunity to
faculty, students, staff, and others to follow all of the keynotes featuring youth advocate Adora Svitak, flipped classroom expert Aaron Sams, and technology innovator Peter Diamandis. The virtual conference will also provide attendees with access to industry insights and Blackboard roadmap sessions -- including a sneak peak at
Blackboard Ultra, the next major release!
Virtual participants can customize the online experience by following one of five tracks aligned with their professional role.
-
DevCon - Especially for Developers, System Administrators, and other IT professionals, this track dives into the technical aspects of digital learning, including new technologies and future product plans
-
Today’s Learners - Learn about the real-world challenges facing students today. Student leaders will describe in their own words how they’re aligning future hopes with near-term education decisions.
-
K-12 - Explore the challenges facing K-12 executive and district leaders today, such as digital transformation, engaging parents to improve student outcomes, and keeping pace with emerging technologies.
-
Higher Education - This track highlights case studies, lessons learned, and new technology strategies for delivering education that’s more effective, more efficient, and more accessible to all students.
-
Professional Education - Employee engagement and effective training are critical to bottom line results. In this track you’ll learn about technology strategies for increasing the reach, efficiency, and return on your training investments.
Additionally, the virtual conference will provide interactive chat, on demand case studies, and session replays.
DoIT will present twice at the Bb World conference:
- "A Peek Behind the UMBC Analytics Curtain," John Fritz and Kevin Joseph
- "Sous Chefs & Apprentices: Mentoring & Training Future Blackboard Experts," Mariann Hawken & Holly Bielak (with Dr. Katrina Kardiasmenos, Bowie State University)
Used by more than 5,000 students, UMBC has standardized its student response system, or “clickers,” on the Turning Technologies platform. This systems supports instant student feedback to questions posed by faculty in the classroom, which can be integrated into PowerPoint presentations or faculty can asked questions on the fly. The results display of all student responses and allows the instructor to tailor instructor based on what students do (or don’t) understand before moving on to new content. Turning Point also integrates with Blackboard so that instructors can access participant list of registered users and send grades to the gradebook. Using the clickers is a great way to engage your students and assess their knowledge of course content.
To learn more about using the Turning Point Clickers:
visit our clickers FAQ page
open an RT ticket for any technical issues
view the schedule of training workshops on the DoIT group page
contact the Instructional Technology Team with any questions or concerns
]]>
Used by more than 5,000 students, UMBC has standardized its student response system, or “clickers,” on the Turning Technologies platform. This systems supports instant student feedback to...
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Tue, 30 Jun 2015 11:55:49 -0400
Tue, 30 Jun 2015 15:44:10 -0400
Promotions are now LIVE!
SPAM SPAM SPAM SPAM SPAM BACON EGGS AND SPAM!
Happy Monday, everyone! Promotions are now available to admins of Institutional and Student Org groups!
To create a promotion
- Go to the post or event you want to promote
- Click the Promote button
- Follow the instructions to pick the date you want your promotion to run
- Done
You can see a list of upcoming promotions on the Promotions tab of your group.
Rules for Promotions
- Your group can promote a post/event as many times as you want.
- Your group must have at least 3 days between each promotion.
- Your group can only have up to 15 upcoming promotions for institutional groups and 5 for student org groups.
- Your promotion must be relevant to everyone at UMBC: students, faculty, and staff.
- If you need to promote to a subset of the community, contact the appropriate group.
- If caught in violation of these rules, you will be warned. Further violations may result in your group losing the ability to promote.
If you have questions about these rules, post them in the comments and we'll do our best to respond.
It's a "soft launch"...
We're launching promotions in production to give folks (and us) a chance to see how they work as people start using them. It is a very difficult thing to test internally because of the community dynamics involved. We will be monitoring them and adjusting the system throughout the summer based on feedback and how well it works.
]]>
Happy Monday, everyone! Promotions are now available to admins of Institutional and Student Org groups! To create a promotion Go to the post or event you want to promote Click the Promote...
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Mon, 29 Jun 2015 16:45:24 -0400
RT Upgrade 7-7-2015
The RT (Request Tracker) system will be upgraded on the evening of July 7, 2015 between 6pm and 9pm. Please see the previous announcement, preview, and testing options.
I will ask each RT department leader to share this information with all RT users in your area. If any of these folks need, or desire, access to the RT myUMBC group please contact me and I can get them added asap.
Again I would encourage everyone to take a look at the newer version (4.2.11) prior to the upgrade date and share any questions, concerns, or issues asap.
Thank you for all your efforts in this matter.
Joe Kirby
]]>
The RT (Request Tracker) system will be upgraded on the evening of July 7, 2015 between 6pm and 9pm. Please see the previous announcement, preview, and testing options. I will ask each RT...
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Mon, 29 Jun 2015 08:24:36 -0400
Meet TSC Senior Student Consultant Christian Oyson
A look into everyday life at the Technology Support Center
For over a year, Christian Oyson has worked Tier 1 support for the
Technology Support Center (TSC) here at UMBC, providing assistance to students, faculty and staff. Oyson, a senior majoring in Informations Systems with a minor in Computer Science, started out at the TSC in summer 2014 as a student consultant. On a daily basis, the TSC gets a variety of calls ranging from user accounts, computer issues, phones, to internet complications and blackboard assistance. “If it’s anything technology related, we can try to assist you.” says Oyson.
On average, working at the TSC fluctuates depending on the hour and how many people are on duty. During a regular semester, there are two to three students working at a time and get about ten calls per shift. “Most people that call us do tend to be friendly,” says Oyson “but sometimes we can get calls from people frustrated on their issue and we do what we can to keep them calm while assessing the situation.”
Not all calls lead to a complex solution. Oyson recalls one call he had that was a simple fix involving a user who could not turn on their computer even though everything appeared fine. He had asked them if the computer was plugged in securely to an outlet, to which the user replied that it was plugged into a power strip. Oyson then followed up with his question and asked if the power strip was turned on, something the user did not think of. “The next thing I hear on the phone were happy cheers and sighs of relief.” Oyson said “I guess the saying "Try turning it on and off again" does come in handy.”
Not every call is as easy, and when it is really busy, such as during the first few weeks in the beginning of the semester or during a campus wide situation, the TSC springs into action. Oyson says “If it gets extremely busy, all hands on deck. Depending on how many are on duty, we have a rotation system determining who takes the call, but if things get really busy, then whoever is available has the call.”
Joining the TSC can be a great opportunity to break into the tech field and boost your communication skills according to Oyson. He mentions that starting out is challenging, but it gets easier as it goes on. “At the TSC, we talk to people from all walks of life: Old and young, tech experts and novices, and people from around the world.” Oyson says “You really don't know who you are talking to until you answer the call. With that said in mind, be ready and familiar with various approaches on how to tackle on a situation.”
Oyson will continue his work at the TSC through the upcoming fall semester. “I plan to continue working this position until I graduate in the spring of 2016 gaining as much knowledge and experience I can in preparation for the IT career ahead of me” Oyson said.
]]>
For over a year, Christian Oyson has worked Tier 1 support for the Technology Support Center (TSC) here at UMBC, providing assistance to students, faculty and staff. Oyson, a senior majoring in...
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Wed, 24 Jun 2015 09:43:54 -0400
