Kudos to Tom Penniston on New Book Chapter

DoIT would like to recognize its own Tom Penniston on the publication of the book chapter “Service Learning and the Acquisition of Social Capital in the Community College Setting.” For this project, Penniston and co-author Amy Pucino conducted interview research to investigate how service-learning participation helps community-college students develop formal and informal relationships and access resources, such as letters of recommendation.

The findings of the research highlight the connections students forge through participation in service-learning. “When students stepped out of their comfort zones, they were able to build and connect with social capital, which may be of special importance to community-college students” (Pucino & Penniston 2014). Penniston, who earned his Ph.D. from UMBC in 2014, believes these experiences support students’ academic and professional success.

You can check out the complete book here.
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The UMBC Directory Search offers a browse by department feature that shows people affiliated with a university department. At times, people may incorrectly appear as part of a department, so it’s important to keep the directory updated as correcting this problem depends on the person’s affiliation with UMBC. 

To navigate to the directory listings page, log in to myUMBC and mouse over your name, on the drop down menu click profile and then navigate to Online/Print Directory Info link at the bottom. If you do not see your department listed, submit a ticket with the UMBC Technology Support Center to have it made available.

Damian Doyle, Director of Enterprise Infrastructure and Support says “The process is quick and easy, it only takes a minute and is intuitive once you are on the page.” Actions such as removing a former employee or updating a job title are quick and easy, and require only a minimum amount of steps. 

“As people are searching for who to contact across campus it can be very frustrating for parents/students and other faculty and staff if information in the directory is inaccurate and leads people on wild goose chases,” says Doyle.
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RT 4.2 series has been out for almost 2 years now and has become very stable. Please see press release from BestPractical for more details.

It is hard to find a good time to upgrade and not impact the campus, especially as RT has grown over the years. It is thought that mid-summer is as good a time as it gets to be for as little impact as possible and yet provide sufficient use to verify stability.

I have recorded a 5 minute quick demo of the new version with some references to the current version using a test user. I hope this proves to be beneficial for introducing this new version.

I would like to ask everyone to sign into the development instance (https://rt-dev-new.core.umbc.edu) as yourself and perform some testing. You will be ask to Continue to a website for which the certificate cannot be validated. This is OK for our test setup.

Please remember our test system does not actually send emails but will record them within RT as if they were sent fro review via the SHOW button.

Lastly, I will ask folks to correspond via this group with any questions or concerns so we can get as much input from others as possible.

As always, thank you for your continued support and cooperation.

Joe Kirby ]]> As part of our on-going efforts with RT we will be performing an upgrade this summer from 4.0.21 to 4.2.11.  At this time we are targeting the evening of July 7, 2015 assuming testing does not... https://my3.my.umbc.edu/api/v0/pixel/news/52345/guest@my.umbc.edu/9a5aa3de5a4032fcd1830f180623a2d2/api/pixel RT - Request Tracker https://my3.my.umbc.edu/groups/rt https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xsmall.png?1343496195 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/original.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xxlarge.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xlarge.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/large.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/medium.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/small.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xsmall.png?1343496195 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xxsmall.png?1343496195 RT - Request Tracker 4 3 true Mon, 22 Jun 2015 11:05:33 -0400 Mon, 22 Jun 2015 11:09:12 -0400 myUMBC 2015 Update LIVE And there was much rejoicing... The updates for myUMBC are now live. Please take a look and don't hesitate to send us your feedback.

Throughout the summer we will be making tweaks and enhancements based on your feedback and any bugs that are sure to pop up.

Have a great weekend!
]]> The updates for myUMBC are now live. Please take a look and don't hesitate to send us your feedback. Throughout the summer we will be making tweaks and enhancements based on your feedback and... https://my3.my.umbc.edu/api/v0/pixel/news/52324/guest@my.umbc.edu/2dd3b3b0234b1c5f62d95552dee6d34f/api/pixel myUMBC Announcements https://my3.my.umbc.edu/groups/myumbc https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/xsmall.png?1535045239 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/original.png?1535045239 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/xxlarge.png?1535045239 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/xlarge.png?1535045239 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/large.png?1535045239 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/medium.png?1535045239 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/small.png?1535045239 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/xsmall.png?1535045239 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/xxsmall.png?1535045239 myUMBC Fan Club https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/052/324/225e499f257f0f6909c7a81fa7594fec/xxlarge.jpg?1434811357 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/052/324/225e499f257f0f6909c7a81fa7594fec/xlarge.jpg?1434811357 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/052/324/225e499f257f0f6909c7a81fa7594fec/large.jpg?1434811357 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/052/324/225e499f257f0f6909c7a81fa7594fec/medium.jpg?1434811357 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/052/324/225e499f257f0f6909c7a81fa7594fec/small.jpg?1434811357 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/052/324/225e499f257f0f6909c7a81fa7594fec/xsmall.jpg?1434811357 https://assets2-my.umbc.edu/system/shared/thumbnails/news/000/052/324/225e499f257f0f6909c7a81fa7594fec/xxsmall.jpg?1434811357 18 15 true Sat, 20 Jun 2015 10:44:20 -0400 Report Updates in REX Guided Reports
We have renamed the Active GEP and GFR Classes report to Courses by GEP and GFR Attributes. This report can be accessed by navigating to:
Curriculum Management > Course > Courses by GEP and GFR attributes.
 We have moved the High Deficiency Rate Coursesand LRC101A Analysis reports from the folder Curriculum Management > Course >  to the folder Student Records and Enrollment > Course Enrollment.
We have updated the Course Enrollment report. Now included are the headcount of In-State and Out of State tuition and their credits attempted by In-State and Out of State.  This report can be accessed by navigating to:
Curriculum Management > Course > Course Enrollment.
If there are any questions about these changes, please contact Tracey Musick in IRADS at musick@umbc.edu.
]]> We have renamed the Active GEP and GFR Classes report to Courses by GEP and GFR Attributes. This report can be accessed by navigating to: Curriculum Management > Course > Courses by GEP and... https://my3.my.umbc.edu/api/v0/pixel/news/52308/guest@my.umbc.edu/7737806f380954dec70ba437ed343606/api/pixel Report Exchange (REX) https://my3.my.umbc.edu/groups/rex https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/027/84d2a013f34a449185e0a8b510929235/xsmall.png?1349113538 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/027/84d2a013f34a449185e0a8b510929235/original.png?1349113538 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/027/84d2a013f34a449185e0a8b510929235/xxlarge.png?1349113538 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/027/84d2a013f34a449185e0a8b510929235/xlarge.png?1349113538 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/027/84d2a013f34a449185e0a8b510929235/large.png?1349113538 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/027/84d2a013f34a449185e0a8b510929235/medium.png?1349113538 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/027/84d2a013f34a449185e0a8b510929235/small.png?1349113538 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/027/84d2a013f34a449185e0a8b510929235/xsmall.png?1349113538 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/027/84d2a013f34a449185e0a8b510929235/xxsmall.png?1349113538 Report Exchange (REX) 0 0 true Thu, 18 Jun 2015 11:06:49 -0400 myUMBC Updates: Now in Beta! I hope Maggie doesn't notice the difference! We've made the myUMBC beta server available for testing/preview! Log in and take a look at what's new and let us know what you think.

http://beta.my.umbc.edu

Highlights & Notes

  • Menu Changes
    • Topics will remain at least through the next year, no need to change links or documentation this time...whew
    • Events was pulled out from the Community menu
    • Community is no longer a menu, it now just shows pawpular, commented, or recent posts from public groups
  • Start Page
    • Activity Feed filled with the latest posts from groups you're following. Note: Updates only go back about a month. Once in production you'll see all past updates.
    • Right-Hand Column
      • Outstanding alerts will show prominently at the top of the right-hand column
      • Guide card available for students, but looking for feedback on what might be useful for Faculty and Staff
      • Events from followed groups, attended events, and other upcoming events
      • Featured Groups - to be replaced with new topical groups that are intended to replace Discussions
      • Pawpular posts from public groups
  • Topics
    • Navigate between topics more easily with list of topics along left side of page
  • Group Pages
    • Renamed Tabs: Home, Posts, Events, Files, People
    • Activity Feed, new events card
    • New Follow / Notifications dropdown on every page
    • Group Admins can Pin and Mark Important all posts, events, and files
    • New single posting setting on Group Settings
    • Discussions, Media, and Spotlights archives are linked to from the bottom right of the Posts tab
  • Subtle Changes
    • Email notifications don't get sent from the beta server. You'll just have to trust us that they work.
    • We removed the ability to set a default role. This was to ensure that you always see content/updates specific to your role at the university. This mostly affects staff who set their default role to student to see what's going on, but would then miss updates targeted at staff. You can still change your role to any other role, under your name.
    • All notification settings you previously had for groups have been set to the default of "Important Only".
  • Mobile
    • Updated mobile start page to match the new layout, note the two tabs: Updates and More
  • Coming Next Week
    • Promotions - sometime next week along with an explanation post
    • Updated daily summary email
    • Prettier notification emails
  • Coming Later This Summer
    • Updated Events calendar
    • View statistics on posts (for group admins)
    • Changes based on feedback/performance

Post feedback below! Be honest.

]]> We've made the myUMBC beta server available for testing/preview! Log in and take a look at what's new and let us know what you think. http://beta.my.umbc.edu Highlights & Notes Menu... http://beta.my.umbc.edu https://my3.my.umbc.edu/api/v0/pixel/news/52260/guest@my.umbc.edu/25db90a2f25557b52734504e86065d72/api/pixel myUMBC Announcements https://my3.my.umbc.edu/groups/myumbc https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/xsmall.png?1535045239 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/original.png?1535045239 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/xxlarge.png?1535045239 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/xlarge.png?1535045239 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/large.png?1535045239 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/medium.png?1535045239 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/small.png?1535045239 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/xsmall.png?1535045239 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/001/daee4cd625dd079a114513f6bb1d4b9d/xxsmall.png?1535045239 myUMBC Fan Club https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/052/260/3813a7e99f42a841a20e7f49859f1142/xxlarge.jpg?1434147709 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/052/260/3813a7e99f42a841a20e7f49859f1142/xlarge.jpg?1434147709 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/052/260/3813a7e99f42a841a20e7f49859f1142/large.jpg?1434147709 https://assets2-my.umbc.edu/system/shared/thumbnails/news/000/052/260/3813a7e99f42a841a20e7f49859f1142/medium.jpg?1434147709 https://assets2-my.umbc.edu/system/shared/thumbnails/news/000/052/260/3813a7e99f42a841a20e7f49859f1142/small.jpg?1434147709 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/052/260/3813a7e99f42a841a20e7f49859f1142/xsmall.jpg?1434147709 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/052/260/3813a7e99f42a841a20e7f49859f1142/xxsmall.jpg?1434147709 30 19 false Fri, 12 Jun 2015 18:49:37 -0400 Sat, 20 Jun 2015 10:40:46 -0400 Collaborate with Classmates via Virtual Study Spaces Powered by Blackboard Instant Messenger This summer, students have a new option for virtual collaboration: Study Spaces powered by Blackboard Instant Messenger.

Blackboard Instant Messenger (IM) is an academic-centric instant collaboration app designed to promote learning and support virtual group work. Blackboard IM synchronizes with our Blackboard Learn course enrollments, which means that students are automatically connected with other Blackboard IM users enrolled in the same courses. 

Blackboard IM includes a range of features to allow everyone to collaborate and communicate quickly and easily.
  • Chat via keyboard to communicate quickly and efficiently with your classmates
  • Call via audio or video for more natural communication with one-on-one or group conversations
  • Collaborate in real time to share ideas with others
  • Screen Share for real-time display of any document or application on your computer
  • Use whiteboard tools to annotate PowerPoint and images
Faculty and departments can use Blackboard IM to set up virtual office hours and virtual support centers, allowing queues for individualized attention.

Blackboard IM is similar to many other instant messaging tools including Skype, Google Talk, AIM, Windows Live, etc., however, Blackboard IM is fully integrated into the Blackboard Learn system. Each semester, courses will synchronize and provide a robust contact list. There's no need to figure out what app to use for chatting or keep track of everyone's logins and handles -- Blackboard IM will be ready! Just login and start collaborating. 

Need to work on a big group project? Practice a presentation with a partner? Study with a classmate for a test? Try the new virtual study spaces option through Blackboard IM.

To access Blackboard IM:
  • Log into Blackboard and access the My Blackboard dashboard
  • Log into any SU2015 or later course. Click on Tools -> Blackboard IM.
For more information about Blackboard IM, please check out the FAQs or open an RT ticket.
]]> This summer, students have a new option for virtual collaboration: Study Spaces powered by Blackboard Instant Messenger. Blackboard Instant Messenger (IM) is an academic-centric instant... http://my.umbc.edu/groups/doit/news/52258 https://my3.my.umbc.edu/api/v0/pixel/news/52258/guest@my.umbc.edu/0747117865d62f09bd9e27627b00a43d/api/pixel blackboard blackboard-collaborate blackboard-im Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology (DoIT) https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/052/258/b9502764d2a757587e41fcd18c84c78c/xxlarge.jpg?1434135992 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/052/258/b9502764d2a757587e41fcd18c84c78c/xlarge.jpg?1434135992 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/052/258/b9502764d2a757587e41fcd18c84c78c/large.jpg?1434135992 https://assets2-my.umbc.edu/system/shared/thumbnails/news/000/052/258/b9502764d2a757587e41fcd18c84c78c/medium.jpg?1434135992 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/052/258/b9502764d2a757587e41fcd18c84c78c/small.jpg?1434135992 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/052/258/b9502764d2a757587e41fcd18c84c78c/xsmall.jpg?1434135992 https://assets2-my.umbc.edu/system/shared/thumbnails/news/000/052/258/b9502764d2a757587e41fcd18c84c78c/xxsmall.jpg?1434135992 8 0 true Fri, 12 Jun 2015 15:12:29 -0400 Fri, 12 Jun 2015 15:12:59 -0400 Reminder: Campus Website Upgrade This Saturday Morning Campus Website upgrade Saturday at 8am

We wanted to remind everyone that on Saturday June 13th around 8am we will be migrating the main campus website environment so it is running on new hardware and software. This past fall an emergency preparedness exercise was conducted by the campus and it became clear that in the event of an emergency one of our main methods of communications, the campus web server, would be unable to respond to the demands placed on it. The new web environment will be running a modern set of web protocols and the infrastructure will be able to scale and meet the demands of the campus moving forward.


To help prepare for this transition we have been working with OIA to test compatibility between the main website as well as some of the departmental websites hosted on the main campus web server. We have been working with various departmental web administrators throughout the campus to help make this transition as smooth as possible. 


If you notice any issues after the upgrade please either contact your department's web administrator or open a RT ticket at http://rt.umbc.edu.


Thank You

]]> We wanted to remind everyone that on Saturday June 13th around 8am we will be migrating the main campus website environment so it is running on new hardware and software. This past fall an... https://my3.my.umbc.edu/api/v0/pixel/news/52259/guest@my.umbc.edu/4df65cefe730a1380dfd44bb44a36b56/api/pixel Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology (DoIT) 6 0 true Fri, 12 Jun 2015 12:57:18 -0400 Sat, 13 Jun 2015 06:59:33 -0400 6-9-2015 RT update I would like to share a few updates to the RT community.

First I would like to encourage you to look at this DoIT success story.  Financial Aid leveraged the RT front-end form for their Walk-In requests to manage New Student Day.

The department of Mathematics and Statistics, led by Dr. Nagaraj Neerchal and Maggie Kennedy, have joined the RT community in full fashion by managing external (parents, prospective students, etc.) and internal needs (Faculty, Students, Staff) requests.

The department of Physics, led by Paul Ciotta and Erik Crowe, are now using RT for their internal IT support as well as managing key request.

The College of Natural and Mathematical Sciences (CNMS) and the Academic Affairs Other Units (AAOU) will begin leveraging RT for some of their Shared Services activities.

There are several other groups expanding their use of RT to refine their business processing and operations. 

Just the facts:
--------------------------------------------
Feb 2009 UMBC introduces RT
572,581 Tickets
236        Queues
675        Support staff,
251,940 Non-support access
---------------------------------------------

Lastly, I will be asking RT coordinators from each area to participate in testing an upgraded version of RT. If testing goes well I anticipate the new version will be in place by August. The current version 4.0.21 will be upgraded to 4.2.11 which has been out for a while and considered very stable. Like other systems it is important to stay current with a vendors product to get the benefits of new options as well as support.

Please contact me if you have any questions or suggestions.

Thank you

Joe Kirby





]]> I would like to share a few updates to the RT community. First I would like to encourage you to look at this DoIT success story.  Financial Aid leveraged the RT front-end form for their Walk-In... https://my3.my.umbc.edu/api/v0/pixel/news/52211/guest@my.umbc.edu/8f3b768a0c4c6b0345fceae00cbdc90d/api/pixel rt RT - Request Tracker https://my3.my.umbc.edu/groups/rt https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xsmall.png?1343496195 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/original.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xxlarge.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xlarge.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/large.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/medium.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/small.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xsmall.png?1343496195 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xxsmall.png?1343496195 RT - Request Tracker 0 1 true Tue, 09 Jun 2015 10:40:14 -0400 Locating Our Confidential Data Identity Finder is being installed to help reduce our risk.
In an effort to try and detect confidential data on university-owned systems and reduce the risk that UMBC will be the source of a data breach, UMBC has worked with the university system to purchase a program called Identity Finder.  Identity Finder is a program that runs in the background on computers and looks for information like SSNs and credit card numbers.  The program will make a list of the files that contain this information, but will not modify or delete the files.  Once we receive the lists of files that possibly contain confidential data, we will work with each machine's owner to determine how to best manage data.

We have been running the program, for almost a year, in the departments that process and store SSNs and credit cards as a standard part of their business.  Starting this week, we are pushing the program out to all centrally managed UMBC machines.  The software will be installed automatically on each system, through Active Directory,  and members of the UMBC community should not need to do anything.  If anyone sees an impact from the installation of Identity Finder or has any questions, they should contact the DoIT Technology Support Center at x53838.  

Mark Cather
DoIT / UMBC

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