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<NewsItem contentIssues="false" id="48058" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/48058">
<Title>Update: UMBC Establishes Adobe Campus Site License</Title>
<Tagline>Adobe Creative Cloud for Personal Machines</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <p><strong><u><span>Adobe Creative Cloud Software now available on Faculty and Staff
    Personal Machines</span></u></strong></p>
    <p><span> </span></p>
    <p><span>As previously <a href="http://my.umbc.edu/groups/doit/news/47585" rel="nofollow external" class="bo">announced</a>, UMBC is now licensed site wide for the
    use of the full Adobe Creative Cloud Suite of software on all UMBC owned
    computers.<span>  </span>These applications include:</span></p>
    <p><span> </span></p>
    <p><span>Acrobat XI Pro</span></p>
    <p><span>AfterEffects CC</span></p>
    <p><span>Audition CC</span></p>
    <p><span>Bridge CC</span></p>
    <p><span>Dreamweaver &amp; Muse CC</span></p>
    <p><span>Edge Animate CC</span></p>
    <p><span>Edge Code CC</span></p>
    <p><span>Edge Reflow CC</span></p>
    <p><span>Exchange Panel</span></p>
    <p><span>Extendscript Toolkit CC</span></p>
    <p><span>Extension Manager CC</span></p>
    <p><span>Fireworks CS6</span></p>
    <p><span>Flash Builder Premium</span></p>
    <p><span>Flash Professional CC</span></p>
    <p><span>Gaming SDK 1.3</span></p>
    <p><span>Illustrator CC</span></p>
    <p><span>InCopy CC</span></p>
    <p><span>InDesign CC</span></p>
    <p><span>Lightroom </span></p>
    <p><span>Media Encoder CC</span></p>
    <p><span>Photoshop CC</span></p>
    <p><span>Prelude CC</span></p>
    <p><span>Premier Pro CC</span></p>
    <p><span>Scout CC</span></p>
    <p><span>SpeedGrade CC</span></p>
    <p><span> </span></p>
    <p><span>In addition to site wide use of the full Adobe Creative Cloud on
    all UMBC owned computers, the Adobe license, acquired with the help of the
    Maryland Education Enterprise Consortium, provides availability for Faculty and
    Staff to install the Creative Cloud on up to two personally owned
    computers.<span>  </span>The details of the agreement
    are as follows:</span></p>
    <p><span> </span></p>
    <p><span><span>·<span>       
    </span></span></span><span>Faculty &amp; staff are entitled to the same
    applications at home (the full collection) as the institution itself.</span><span></span></p>
    <p><span><span>·<span>       
    </span></span></span><span>Upon redemption, the Creative Cloud Manager desktop
    application is installed. That application allows Faculty and Staff to download
    some or all of the Creative Cloud applications at their discretion and
    convenience. If Faculty or Staff originally downloaded some number of
    applications – and later determines they need others - they can certainly come
    back at a later time to download any additional applications by using the
    Creative Cloud Manager application. </span><span></span></p>
    <p><span><span>·<span>       
    </span></span></span><span>Redemption codes are tied to a Faculty and Staff’s Adobe
    ID </span><span></span></p>
    <p><span><span>·<span>       
    </span></span></span><span>Redemption codes will work on up to (2) Faculty and
    Staff personal computers, on either the Windows or Mac platform.</span><span></span></p>
    <p><span> </span></p>
    <p><span>In order to obtain the Adobe
    Creative Cloud software suite for personal use, please see our instructional
    wiki at:</span></p>
    <p><span> </span></p>
    <p><span><a href="https://wiki.umbc.edu/display/faq/How+to+Install+Adobe+Creative+Cloud+on+a+Personal+Computer">https://wiki.umbc.edu/display/faq/How+to+Install+Adobe+Creative+Cloud+on+a+Personal+Computer</a></span></p>
    <p><span> </span></p>
    <p><strong><u><span>Adobe On-line
    Training Materials</span></u></strong></p>
    <p><span> </span></p>
    <p><span>Adobe has also provided the
    UMBC community with access to their entire library of training material.<span>  </span>Using the Adobe ID created through the
    process explained in the wiki, Faculty and Staff will have access to all the
    video tutorials and reference material available on the Adobe website.<span>  </span>This includes, but is not limited to, an
    extensive collection of Lynda.com video tutorials on various Adobe
    applications. These resources are available by logging in to the Adobe website
    using your Adobe ID, and are available immediately upon redemption of a
    personal use redemption code.</span></p>
    <p><span> </span></p>
    </div>
]]>
</Body>
<Summary>Adobe Creative Cloud Software now available on Faculty and Staff Personal Machines     As previously announced, UMBC is now licensed site wide for the use of the full Adobe Creative Cloud Suite of...</Summary>
<Website>https://wiki.umbc.edu/display/faq/How+to+Install+Adobe+Creative+Cloud+on+a+Personal+Computer</Website>
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<PostedAt>Fri, 14 Nov 2014 09:20:03 -0500</PostedAt>
<EditAt>Sat, 14 Mar 2015 00:41:27 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="48056" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/48056">
<Title>Updates to Graduation and Plan reports in REX</Title>
<Body>
<![CDATA[
    <div class="html-content">New columns have been added to the <em>Graduation Application Status </em>report to show the Reporting Plan, Reporting College, and Reporting Org for each of the student's plans (up to 4 per student).<span><br></span><br><span>The report can be accessed by going to <a href="http://rex.umbc.edu/" rel="nofollow external" class="bo"><span><span>rex</span></span>.umbc.edu</a>, clicking on '<em>Guided Reports</em>', then navigating to <em>Student Records and Enrollment </em>&gt; <em>Degrees </em><em>&gt; Details &gt; Graduation Application Status.</em></span><div><div>
    <img src="https://ci6.googleusercontent.com/proxy/RnNZfQn2o2xpggJQqefCOervMbPIci5mujDPJnvl43kv6Rtxjyh5gHN_JKVzeU-aaGz3pePFgxfoAAtZJZNx8mveVTc-11j98EfuAJVcumUenA=s0-d-e1-ft#https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif" style="max-width: 100%; height: auto;"><br><br><br>
    </div></div>A new parameter has been added to the <em>Advising and Registration by Plan</em>
     report called 'Show Plan CIP Codes?'.  If 'yes' is selected, the CIP 
    code for each of the student's plans will be shown on the report.  For
     most people, this information is not needed and therefore, the 
    parameter will default to 'No' and those columns will not be included on the report. <br><br><span>The report can be accessed by going to <a href="http://rex.umbc.edu/" rel="nofollow external" class="bo"><span><span>rex</span></span>.umbc.edu</a>, clicking on '<em>Guided Reports</em>', then navigating to <em>Student Records and Enrollment </em>&gt; <em>Plan Enrollment </em><em>&gt; Details &gt; Advising and Registration Status by Plan.</em></span>
    </div>
]]>
</Body>
<Summary>New columns have been added to the Graduation Application Status report to show the Reporting Plan, Reporting College, and Reporting Org for each of the student's plans (up to 4 per student).  The...</Summary>
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<Sponsor>Report Exchange (REX)</Sponsor>
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<PostedAt>Thu, 13 Nov 2014 21:49:24 -0500</PostedAt>
</NewsItem>

<NewsItem contentIssues="false" id="48034" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/48034">
<Title>Campus Help System (RT) hits new milestone</Title>
<Body>
<![CDATA[
    <div class="html-content">UMBC uses an open source system called Request Tracker (RT) from a company named BestPractical to provide help to the UMBC campus community at large. In fact UMBC has been recognized on the BestPractical website as one of their many success stories citing an August 2013 Educause Online Review article called <a href="http://www.educause.edu/ero/article/beyond-it-help-desk" rel="nofollow external" class="bo">Beyond the IT Help Desk.</a><br><br>On Tue Nov 11, 2014 14:11:24 RT received its 500,000th ticket since going live Feb 23, 2009.<br><br>In this time RT has grown from a DoIT centric Help System to a campus wide system serving 25+ areas on campus, and growing. RT has also expanded from a typical trouble ticket system to also include service type request for both internal and external operations across many areas of campus.<br><br>As of Nov 12, 2014 RT has recorded 94,934 tickets for the 2014 calendar year.<br><br>The acceptance of RT as a mechanism to provide a common support has created increased interest by many of our higher educations peers and this is a tribute to the 'UMBC way' as many of our peers have stated how fortunate we are to have such broad collaborations.<br><br>RT has also been nicely complemented by our FAQ system (umbc.edu/faq) to allow the community to try and solve their own issues, especially in off hours.<br><br>Our latest members to adopt RT for managing their back office support include Procurement and Student Affairs Business Service Center. <br><br>We are also working with the CNMS Business Service Center, the PAHB operations staff, and the MME Technical Center.<br><br>Lastly, I would like to thank everyone involved with RT for the continued support and feedback.<br><br>Joe Kirby<br>
    </div>
]]>
</Body>
<Summary>UMBC uses an open source system called Request Tracker (RT) from a company named BestPractical to provide help to the UMBC campus community at large. In fact UMBC has been recognized on the...</Summary>
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<PostedAt>Thu, 13 Nov 2014 08:02:12 -0500</PostedAt>
<EditAt>Fri, 14 Nov 2014 09:50:35 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="48032" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/48032">
<Title>RT hits new milestone</Title>
<Body>
<![CDATA[
    <div class="html-content">On Tue Nov 11, 2014 14:11:24 2014 RT received its 500,000th ticket since going live Feb 23, 2009.<br><br>In this time RT has grown from a DoIT centric Help System to a campus wide system serving 25+ areas on campus, and growing. RT has also expanded from a typical trouble ticket system to also include service type request for both internal and external operations across many areas of campus.<br><br>As of Nov 12, 2014 RT has recorded 94,934 tickets for the 2014 calendar year.<br><br>The acceptance of RT as a mechanism to provide a common support has created increased interest by many of our higher educations peers and this is a tribute to the UMBC way as many of our peers have stated how fortunate we are to have such broad collaborations.<br><br>RT has also been nicely complemented by our FAQ system (umbc.edu/faq) to allow the community to try and solve their own issues, especially in off hours.<br><br>Our latest members to adopt RT for managing their back office support include Procurement and Student Affairs Business Service Center. <br><br>We are also working with the CNMS Business Service Center, the PAHB operations staff, and the MME Technical Center.<br><br>Lastly, I would like to thank everyone involved with RT for the continued support and feedback.<br><br>Joe Kirby<br><br><br><br>
    </div>
]]>
</Body>
<Summary>On Tue Nov 11, 2014 14:11:24 2014 RT received its 500,000th ticket since going live Feb 23, 2009.  In this time RT has grown from a DoIT centric Help System to a campus wide system serving 25+...</Summary>
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<PostedAt>Thu, 13 Nov 2014 07:50:05 -0500</PostedAt>
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<NewsItem contentIssues="true" id="47957" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47957">
<Title>Blackboard Down for Maintenance 10 pm 11/21 to 1 am 11/22</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <span>Per the <a href="http://my.umbc.edu/groups/bbannouncements/news/47043" rel="nofollow external" class="bo">announced Fall 2014 maintenance schedule</a>, the UMBC Blackboard server will be offline from <strong>10 pm Friday 11/21 to 1 am Saturday 11/22</strong>. </span><div><span><br></span></div>
    <div>
    <span>This downtime is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> and is necessary to perform </span><span>system-wide upgrades, including patches and fixes that need to be applied. </span><span>DoIT staff will make every effort to keep to this three-hour window to ensure continuity of services; on a rare occasion, however, quality assurance checks may temporarily delay access.</span>
    </div>
    <div><ul>
    <li>
    <span><strong>Instructors</strong>: </span><span>Please refrain from assigning any work that is due on Blackboard during this maintenance time. When the system is offline, students cannot submit their work.</span>
    </li>
    <li><span><strong>Students</strong>: Please be sure to save or submit any work before this time. Any unsaved or unsubmitted work will immediately be lost when the system shuts down.</span></li>
    </ul></div>
    <div><div>
    <span>After Blackboard is back online, please clear your Internet browser cache and cookies before logging in using these </span><a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo">step-by-step instructions</a><span>.</span>
    </div></div>
    <div><br></div>
    <div>We appreciate your patience as we strive to maintain our systems, especially during <a href="http://my.umbc.edu/groups/doit/news/46984" rel="nofollow external" class="bo">our transition to managed hosting</a>.</div>
    </div>
]]>
</Body>
<Summary>Per the announced Fall 2014 maintenance schedule, the UMBC Blackboard server will be offline from 10 pm Friday 11/21 to 1 am Saturday 11/22.     This downtime is during the regularly scheduled...</Summary>
<Website>http://my.umbc.edu/groups/bbannouncements/news/47957</Website>
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<Sponsor>Blackboard Announcements</Sponsor>
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<NewsItem contentIssues="true" id="47981" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47981">
<Title>Online Learning Consortium Offers Free Faculty Training</Title>
<Tagline>Learn best practices from experts &amp; spark new ideas!</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Through a University System of Maryland partnership with the Online Learning Consortium (OLC), DoIT is pleased to offer an exceptional online training opportunity to UMBC full-time and part-time faculty.<div><br></div>
    <div>The OLC workshop format utilizes proven teaching strategies and learning activities while modeling best practices for online and hybrid learning. Collaborate with peers and experiences via synchronous (live) and asynchronous environments. Normally these workshop cost about $300 each, but our partnership provides a limited number of seats at no cost to UMBC faculty.</div>
    <div><br></div>
    <div>
    <a href="http://onlinelearningconsortium.org/learn/workshops/" rel="nofollow external" class="bo">Topics include</a>:<div><ul>
    <li>Creating an Interactive Syllabus</li>
    <li>Designing a Flipped Classroom</li>
    <li>Exploring Competency Based Instruction</li>
    <li>Finding &amp; Using Open Educational Resources</li>
    <li>Introduction to Copyright &amp; Fair Use (parts 1 &amp; 2)</li>
    </ul></div>
    <div>Additionally, OLC offers the Fundamentals series:</div>
    </div>
    <div><ul>
    <li>Fundamentals: Increasing Interaction &amp; Engagement</li>
    <li>Fundamentals: Supporting New Online Learners</li>
    <li>Fundamentals: Frameworks for Quality Design</li>
    <li>Fundamentals: Engagement Learners in Online Discussion</li>
    <li>Fundamentals: Giving Effective Feedback</li>
    <li>Fundamentals: ADA &amp; Web Accessibility</li>
    </ul></div>
    <div>Finally, OLC has the New to Online series:</div>
    <div><ul>
    <li>New to Online: Essentials</li>
    <li>New to Online: Introduction to Online Presentation Tools</li>
    <li>New to Online: Converting Your Course</li>
    <li>New to Online: Putting Your Content Online</li>
    </ul></div>
    <div><span>These workshops require a time commitment of 3-7 days on average with some lasting up to 3 weeks. All workshops are delivered online with either a synchronous or asynchronous component. A <a href="http://onlinelearningconsortium.org/learn/workshops/" rel="nofollow external" class="bo">full list of workshop titles</a> is available through next year, but faculty must sign-up by March 31, 2015. Early registration is encouraged!</span></div>
    <div><br></div>
    <div>To register for a workshop, please <a href="http://doit.umbc.edu/request-tracker-rt/doit-myumbc-tsc/" rel="nofollow external" class="bo">open an RT ticket</a> in the Instructional Technology queue. <span>Be sure to include the <a href="http://onlinelearningconsortium.org/learn/workshops/" rel="nofollow external" class="bo">name of the workshop</a> you would like to attend and the date. Instructional technology staff will assist with your registration, answer any questions you may have about the experience, etc. </span>
    </div>
    <div><span><br></span></div>
    <div><span>[Note: The Mastery Series workshops are not eligible for the coupon code.]</span></div>
    </div>
]]>
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<Summary>Through a University System of Maryland partnership with the Online Learning Consortium (OLC), DoIT is pleased to offer an exceptional online training opportunity to UMBC full-time and part-time...</Summary>
<Website>http://onlinelearningconsortium.org/learn/workshops/</Website>
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<Sponsor>Division of Information Technology</Sponsor>
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<NewsItem contentIssues="true" id="47823" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47823">
<Title>Bb Achievements to Support Competency Based Learning</Title>
<Tagline>Use badges to motivate &amp; reward students via gamification</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <div>As <a href="http://my.umbc.edu/groups/doit/news/46984" rel="nofollow external" class="bo">announced </a>earlier this semester, Winter and Spring 2015 courses will be hosted by Blackboard directly instead of by DoIT. As part of this change, we will also upgrade to the Spring 2014 version of the software, which provides <a href="http://my.umbc.edu/groups/doit/news/47026" rel="nofollow external" class="bo">several new features</a>.</div>
    <div><br></div>
    <div>In this migration update, we'll highlight the new Achievements tool. </div>
    <div><br></div>
    <h5>What are Achievements?</h5>
    <div>
    <p>If you have watched anyone playing a video game, you know how the digital universe motivates people. Faculty can also motivate students in the upcoming Blackboard with a form of "gamification" by incorporating badges into their courses. With the Blackboard achievements tool, faculty can provide this kind of incentive by designing a badge system to encourage students to explore and participate more.</p>
    <p><span>A student's badge collection can represent the key learning milestones that he or she met. Earned badges can show a complete view of a person’s skills and achievements. </span></p>
    <p><img src="https://umbc.blackboard.com/bbcswebdav/institution/images/support/achievements/KarlAchievements.png" width="441" height="363" style="max-width: 100%; height: auto;"></p>
    <p></p>
    <p>Being rewarded is also a powerful extrinsic motivator. One of the best rewards is recognition for a job well done. Finally, providing these opportunities for rewarding students throughout a course can create a map of what they can learn.</p>
    <ul>
    <li>
    <span>Learn </span><a href="http://www.educause.edu/library/resources/7-things-you-should-know-about-badges" rel="nofollow external" class="bo">7 things about badges</a><span> and <a href="http://www.educause.edu/library/resources/7-things-you-should-know-about-gamification" rel="nofollow external" class="bo">7 things about gamification</a> from the EDUCAUSE Learning Initiative</span>
    </li>
    <li>
    <a href="https://wiki.umbc.edu/x/nwAjAw" rel="nofollow external" class="bo">Get ready to use</a><span> the Achievements tool in Blackboard, coming in January 2015</span>
    </li>
    <li>
    <span>Read more about </span><a href="https://help.blackboard.com/en-us/Learn/9.1_SP_12_and_SP_13/Instructor/060_Course_Tools/Achievements/030_Best_Practice_Put_a_Badge_on_It" rel="nofollow external" class="bo">best practices</a><span> with using Achievements</span>
    </li>
    </ul>
    </div>
    <div>
    <em>Stay tuned for a new update on a new Blackboard feature! </em><em><a href="http://my.umbc.edu/groups/doit/events?mode=upcoming&amp;tag=bb-migration" rel="nofollow external" class="bo">Sign up for an information session </a></em><em><span>to learn more about the </span>migration to Bb managed hosting and other Bb resources. Drop in for <a href="http://my.umbc.edu/groups/doit/events?mode=upcoming&amp;tag=bbdropin" rel="nofollow external" class="bo">a support clinic</a> or sign up for <a href="http://my.umbc.edu/groups/doit/events" rel="nofollow external" class="bo">DoIT training</a>. </em>
    </div>
    </div>
]]>
</Body>
<Summary>As announced earlier this semester, Winter and Spring 2015 courses will be hosted by Blackboard directly instead of by DoIT. As part of this change, we will also upgrade to the Spring 2014 version...</Summary>
<Website>http://doit.umbc.edu/news/?id=46984</Website>
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<Tag>bb-migration</Tag>
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<Tag>competency-based-learning</Tag>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Tue, 04 Nov 2014 13:01:13 -0500</PostedAt>
<EditAt>Tue, 04 Nov 2014 13:05:15 -0500</EditAt>
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<NewsItem contentIssues="true" id="47665" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47665">
<Title>Instructional Technology for the Month of November</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <p><a href="http://box.umbc.edu" rel="nofollow external" class="bo"><span>Box</span></a><span>  is an online file sharing system that can be accessed from multiple devices, including computers, smart phones, and tablets. </span><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=31916773" rel="nofollow external" class="bo"><span>Box</span></a><span>  files can be easily shared with others by adding them as collaborators or providing a link for file viewing. You can organize your files into folders, upload documents and videos, and </span><a href="https://wiki.umbc.edu/display/faq/Linking+a+Box+Directory+through+Blackboard" rel="nofollow external" class="bo"><span>share this information on Blackboard</span></a><span>.  Save time, space, and headaches by incorporating </span><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=31916773" rel="nofollow external" class="bo"><span>Box</span></a><span>  into your daily workplace activities. </span></p>
    <p><span>To learn more about </span><span>Box: </span></p>
    <ul>
    <li><p><span>visit our </span><a href="https://wiki.umbc.edu/display/faq/Box+at+UMBC" rel="nofollow external" class="bo"><span>Box FAQ page</span></a></p></li>
    <li><p><span>open an </span><a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo"><span>RT ticket</span></a><span>  for any technical issues</span></p></li>
    <li><p><span>view the schedule of training workshops on the </span><a href="http://my.umbc.edu/groups/doit/events" rel="nofollow external" class="bo"><span>DoIT group page</span></a></p></li>
    </ul>
    <ul><li>
    <a href="instructionaltechnology@umbc.edu" rel="nofollow external" class="bo"><span>contact</span></a><span>  the Instructional Technology Team with any questions or concerns</span>
    </li></ul>
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]]>
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<Summary>Box  is an online file sharing system that can be accessed from multiple devices, including computers, smart phones, and tablets. Box  files can be easily shared with others by adding them as...</Summary>
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<PostedAt>Sat, 01 Nov 2014 09:14:29 -0400</PostedAt>
<EditAt>Sat, 01 Nov 2014 09:16:40 -0400</EditAt>
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<NewsItem contentIssues="false" id="47667" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47667">
<Title>Academic Program Review report updated in REX</Title>
<Body>
<![CDATA[
    <div class="html-content">Two new columns have been added to the <em>Academic Program Review </em>report. 
     The columns are 'Combined Enroll Total' and 'Primary Flag', which will 
    indicate whether the section is the primary section in a combined <span>enrollment course.<br></span><br><span>The report can be accessed by going to <a href="http://rex.umbc.edu/" rel="nofollow external" class="bo"><span>rex</span>.umbc.edu</a>, clicking on '<em>Guided Reports</em>', then navigating to <em>Curriculum Management</em> &gt; <em>Course</em><em>&gt; Academic Program Review</em>.</span>
    </div>
]]>
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<Summary>Two new columns have been added to the Academic Program Review report.   The columns are 'Combined Enroll Total' and 'Primary Flag', which will  indicate whether the section is the primary section...</Summary>
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<Sponsor>Report Exchange (REX)</Sponsor>
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<PostedAt>Wed, 29 Oct 2014 14:46:00 -0400</PostedAt>
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<NewsItem contentIssues="false" id="47646" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47646">
<Title>VPN client changing to JunOS Pulse over the next few weeks</Title>
<Tagline>Please note the change in rollout timing</Tagline>
<Body>
<![CDATA[
    <div class="html-content">The current campus VPN client, Network Connect, does not work with the new MAC Yosemite operating system and is no longer supported by the Vendor for the current Mac or PC operating system. We will be switching over to JunOS Pulse over the next few weeks on a group by group basis. We will be working with individual VPN stake holders and the effected to departments to make this transition as smooth as possible. <div>
    <br><div>Users follow the same process by going to <a href="https://vpn.umbc.edu" rel="nofollow external" class="bo">https://vpn.umbc.edu</a> and logging in with your username and password. Instead of clicking the Network Connect button you will now click the JunOS Pulse button located in its place. It should automatically install just like Network Connect and should function in the same manner. </div>
    <div><br></div>
    <div>The FAQs for both Mac and PC can be found below and will be updated before tomorrow. One thing to note for the Mac side is that you should launch this through firefox if possible since safari needs to have its java settings adjusted in order to work correctly.</div>
    <div><br></div>
    <div>Mac FAQ:</div>
    <div>
    <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867888" rel="nofollow external" class="bo">https://wiki.umbc.edu/pages/viewpage.action?pageId=1867888</a><br>
    </div>
    <div><br></div>
    <div>Windows FAQ:</div>
    <div><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867886" rel="nofollow external" class="bo">https://wiki.umbc.edu/pages/viewpage.action?pageId=1867886</a></div>
    <div><br></div>
    <div>Desktop support staff will be available as we do the cutover to help anyone who has trouble, please call the TSC if you have any questions or run into any issues using the Pulse client. </div>
    <div><br></div>
    <div>Thank you, </div>
    <div><br></div>
    <div>Damian</div>
    <div><br></div>
    <div><br></div>
    </div>
    </div>
]]>
</Body>
<Summary>The current campus VPN client, Network Connect, does not work with the new MAC Yosemite operating system and is no longer supported by the Vendor for the current Mac or PC operating system. We...</Summary>
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<PostedAt>Wed, 29 Oct 2014 08:58:14 -0400</PostedAt>
<EditAt>Wed, 29 Oct 2014 10:58:33 -0400</EditAt>
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