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<NewsItem contentIssues="true" id="47620" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47620">
<Title>TechSmith Relay Update</Title>
<Tagline>Scheduled Maintenance</Tagline>
<Body>
<![CDATA[
    <div class="html-content">We will <a href="http://www.techsmith.com/techsmith-relay-self-hosted-version-history.html?utm_source=product&amp;utm_medium=relay&amp;utm_campaign=cr4" rel="nofollow external" class="bo">update the software</a> on the <a href="https://wiki.umbc.edu/display/faq/TechSmith+Relay" rel="nofollow external" class="bo">TechSmith Relay</a> server Friday, October 31 at 9:00 AM. The update should take about an hour. If one attempts to upload a recording during this window of time then the file will remain on the recording machine until the server is available again, at which point the recording will upload in the background as usual.<br>
    </div>
]]>
</Body>
<Summary>We will update the software on the TechSmith Relay server Friday, October 31 at 9:00 AM. The update should take about an hour. If one attempts to upload a recording during this window of time then...</Summary>
<Website>http://doit.umbc.edu/itnm/</Website>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Tue, 28 Oct 2014 09:47:36 -0400</PostedAt>
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<NewsItem contentIssues="false" id="47585" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47585">
<Title>UMBC Establishes Adobe Campus Site License</Title>
<Tagline>Adobe Creative Cloud now Available through myUMBC</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>This summer, working through the </span><a href="http://www.meec-edu.org/index.html" rel="nofollow external" class="bo"><span>Maryland Education Enterprise Consortium</span></a><span> (MEEC), UMBC established a faculty/staff site license with Adobe for their new Creative Cloud offering (see detailed list of software below). This allows the use of the Adobe products on all institutional computers and includes a work-at-home provision for faculty and staff. </span></p>
    <br><p><span>One challenge we had is that the contract could not go into effect till August 25th. As a result, we worked closely with Adobe to prioritize getting the software ready for the start of classes in UMBC instructional labs. The software is now available to </span><a href="https://wiki.umbc.edu/display/faq/Adobe+Creative+Cloud" rel="nofollow external" class="bo"><span>download</span></a><span> to faculty and staff desktops on the myUMBC software downloads page. Note: The work-at-home provision requires people to go through a 3rd party company and Adobe’s online portal. We are working with Adobe to get this up and running and will update our FAQs with information.</span></p>
    <br><p><span>DoIT has updated both myUMBC and the </span><a href="https://wiki.umbc.edu/display/faq/Software+Downloads" rel="nofollow external" class="bo"><span>software downloads page</span></a><span>.</span></p>
    <br><p><span>The adobe offering includes the following products:</span></p>
    <ul>
    <li><p><span>Adobe Acrobat Pro XI</span></p></li>
    <li><p><span>Adobe After Effects CC</span></p></li>
    <li><p><span>Adobe Audition CC</span></p></li>
    <li><p><span>Adobe Bridge</span></p></li>
    <li><p><span>Adobe Dreamweaver CC</span></p></li>
    <li><p><span>Adobe Edge Animate CC</span></p></li>
    <li><p><span>Adobe Edge Code CC</span></p></li>
    <li><p><span>Adobe Edge Inspect CC</span></p></li>
    <li><p><span>Adobe Edge Reflow CC</span></p></li>
    <li><p><span>Adobe ExtendScript Toolkit</span></p></li>
    <li><p><span>Adobe Encore (included in Adobe Premiere Pro)</span></p></li>
    <li><p><span>Adobe Extension Manager</span></p></li>
    <li><p><span>Adobe Fireworks</span></p></li>
    <li><p><span>Adobe Flash Builder Premium CC</span></p></li>
    <li><p><span>Adobe Flash Professional CC</span></p></li>
    <li><p><span>Adobe Illustrator CC</span></p></li>
    <li><p><span>Adobe InCopy CC</span></p></li>
    <li><p><span>Adobe InDesign CC</span></p></li>
    <li><p><span>Adobe Lightroom</span></p></li>
    <li><p><span>Adobe Media Encoder CC</span></p></li>
    <li><p><span>Adobe Muse</span></p></li>
    <li><p><span>Adobe Photoshop CC</span></p></li>
    <li><p><span>Adobe Prelude™ CC</span></p></li>
    <li><p><span>Adobe Premiere Pro CC</span></p></li>
    <li><p><span>Adobe Scout CC</span></p></li>
    <li><p><span>Adobe SpeedGrade™ CC</span></p></li>
    </ul></span></div>
]]>
</Body>
<Summary>This summer, working through the Maryland Education Enterprise Consortium (MEEC), UMBC established a faculty/staff site license with Adobe for their new Creative Cloud offering (see detailed list...</Summary>
<Website>https://wiki.umbc.edu/display/faq/Software+Downloads</Website>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Sun, 26 Oct 2014 14:03:54 -0400</PostedAt>
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<NewsItem contentIssues="false" id="47584" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47584">
<Title>DoIT Organizational Leadershop Changes</Title>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>Over the last year, we’ve been reviewing the Division of Information Technology (DoIT) organizational structure and focusing on building a broad and strong leadership team. As part of this effort we have looked at how our staff’s duties have changed over the last few years. At the same time, we have seen a number of staff leave to take new positions (Mike Carlin and Jesse Beauman left for UNC-Charlotte) or through retirement. </span></p>
    <br><p><span>As a result, there are a number of changes that have taken place in DoIT and we want to update the community on these changes:</span></p>
    <br><ul>
    <li><p><span>Arnold Foelster is now Director, Student Administration. Arnold is focused on operating and supporting our administrative systems used by students and faculty.</span></p></li>
    <li><p><span>Stacy Long is now Director, HR &amp; Finance Systems. Stacy is focused on operating and supporting our administrative systems used for HR and Finance.</span></p></li>
    <li><p><span>Kevin Joseph is now Director, Business Analytics. Kevin oversees the technical implementation and operation of REX and ImageNow.</span></p></li>
    <li><p><span>Todd Haddaway is now Director, Identity &amp; Database Systems. Todd oversees the technical implementation of Identity Management and our Oracle Database Management Systems.</span></p></li>
    <li><p><span>Tony Finneran is now Manager, Finance Systems. Tony is the lead on pre-award and post-award grants management and finance.</span></p></li>
    <li><p><span>Kashka Donaldson is now Coordinator, ImageNow. Kashka oversees the work on ImageNow.</span></p></li>
    <li><p><span>Damian Doyle is now Interim Director, Enterprise Infrastructure. Damian is responsible for the network, servers, storage and high performance computing. </span></p></li>
    <li><p><span>Andrea Mocko is now Acting Coordinator of our Technology Support Center (TSC).</span></p></li>
    </ul>
    <br><span>I want to congratulate all those listed above and thank them for all they have contributed to the success of DoIT and UMBC.</span></span></div>
]]>
</Body>
<Summary>Over the last year, we’ve been reviewing the Division of Information Technology (DoIT) organizational structure and focusing on building a broad and strong leadership team. As part of this effort...</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Sun, 26 Oct 2014 13:22:13 -0400</PostedAt>
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<NewsItem contentIssues="false" id="47576" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47576">
<Title>UMBC Achieves InCommon Bronze Certification</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <div>UMBC has become the third higher-education organization in the country to become certified for the Bronze Identity Assurance Profile under the<a href="http://www.incommon.org/assurance/" rel="nofollow external" class="bo"> InCommon Assurance Program.</a>
    </div>
    <div><br></div>
    <div>
    <a href="http://incommon.org" rel="nofollow external" class="bo">InCommon</a> developed the assurance program as part of its mission to provide secure and privacy-preserving trust services for its participants. Enabling higher-value, higher-risk services requires increased trust by the organizations that run the identity and cloud services.</div>
    <div><br></div>
    <div>“UMBC believes Identity management is absolutely essential to campus cyber security, and Bronze represents consensus best practice in identity management,” said Jack Suess, Vice President of Information Technology and CIO at UMBC. “It is in our interest to utilize these best practices in designing and implementing our identity management processes.”</div>
    <div><br></div>
    <div>InCommon currently has two US-Government approved assurance profiles — Bronze and Silver. Bronze is comparable to the National Institute of Standards and Technology (NIST) Assurance 1 level, which has credential security adequate for basic Internet interactions. Silver, comparable to NIST’s level of Assurance 2, requires proof of identity and has security appropriate for higher-risk transactions.</div>
    <div><br></div>
    <div>At InCommon’s monthly IAM webinar series, Todd Haddaway, UMBC’s Director of Database and Identity Management, presented on the topic of UMBC’s experience with obtaining Bronze certification. The webinar can be viewed from the <a href="http://www.incommon.org/iamonline/" rel="nofollow external" class="bo">InCommon IAM Online webinar homepage</a>. </div>
    <div><br></div>
    <div>More information about the assurance program can be found at <a href="http://www.incommon.org/assurance/" rel="nofollow external" class="bo">assurance.incommon.org</a>.</div>
    </div>
]]>
</Body>
<Summary>UMBC has become the third higher-education organization in the country to become certified for the Bronze Identity Assurance Profile under the InCommon Assurance Program.     InCommon developed...</Summary>
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<PostedAt>Sat, 25 Oct 2014 14:42:08 -0400</PostedAt>
<EditAt>Sat, 25 Oct 2014 18:28:37 -0400</EditAt>
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<NewsItem contentIssues="true" id="47508" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47508">
<Title>Alternate Delivery Program Call for Participation Released</Title>
<Tagline>Hybrid/Online Course Redesign for Summer and Winter Courses</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Faculty who are interested in effective hybrid course delivery are invited to submit a proposal
        for this innovative faculty support program.<br>
        <br>
        The <a href="http://doit.umbc.edu/itnm/adp/" rel="nofollow external" class="bo">Alternate Delivery Program (<span>ADP</span>)</a> offers technical, pedagogical, and financial support to a selected cohort of faculty members who agree to convert an existing in-person course to hybrid delivery mode and offer that course in Summer Session 2015.  The 2015 <span>ADP</span>
        will begin in January, 2015 with a two day workshop for faculty (<a href="http://my.umbc.edu/groups/doit/events/27269" rel="nofollow external" class="bo">January 14th</a> and <a href="http://my.umbc.edu/groups/doit/events/27270" rel="nofollow external" class="bo">January 15th</a>) and the course conversion process will continue throughout the spring
        semester with technical support from DoIT's <a href="http://my.umbc.edu/groups/doit/news/45874" rel="nofollow external" class="bo">Instructional Technology Team</a>. 
        Proposals will also be considered from faculty who wish to convert a
        course to hybrid delivery and offer that course in Winter Session
        2016.<br><br>For more information, please contact the POCs identified in the<a href="https://docs.google.com/document/d/1RAbGvd29tbCUZtuN9BEpHIX3wGXswD4ILDbdirKSbv0/edit?usp=sharing" rel="nofollow external" class="bo"> ADP Call for Participation</a>, or plan to attend the <a href="http://my.umbc.edu/groups/doit/events/27208" rel="nofollow external" class="bo">ADP Information Session in November</a>. The proposal submission deadline is December 5th.<br>
    </div>
]]>
</Body>
<Summary>Faculty who are interested in effective hybrid course delivery are invited to submit a proposal     for this innovative faculty support program.            The Alternate Delivery Program (ADP)...</Summary>
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<PostedAt>Wed, 22 Oct 2014 10:34:16 -0400</PostedAt>
<EditAt>Fri, 24 Oct 2014 10:15:09 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="47482" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47482">
<Title>Active GEP and GFR Classes report updated</Title>
<Body>
<![CDATA[
    <div class="html-content">The <em>Active GEP and GFR Classes</em> report has been modified 
    to allow for the selection of GEP/GFR/both.  A parameter has been added 
    to indicate whether transfer courses should be included in the report 
    output.  <span>Additionally, the listing of parameter selections will now print at the end of the report.<br><br></span><br><span>The report can be accessed by going to <a href="http://rex.umbc.edu/" rel="nofollow external" class="bo"><span>rex</span>.umbc.edu</a>, clicking on '<em>Guided Reports</em>', then navigating to <em>Curriculum Management</em> &gt; <em>Course</em><em>&gt; Active GEP and GFR Classes</em>.</span><br><br>
    </div>
]]>
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<Summary>The Active GEP and GFR Classes report has been modified  to allow for the selection of GEP/GFR/both.  A parameter has been added  to indicate whether transfer courses should be included in the...</Summary>
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<PostedAt>Tue, 21 Oct 2014 15:13:40 -0400</PostedAt>
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<NewsItem contentIssues="true" id="47231" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47231">
<Title>Reminder-Clicker Orders Due to Bookstore by October 24!</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <p><span>Faculty who plan to use clickers for instruction during the ​​Spring 2015 semester will need to have device order(s) submitted to the Bookstore no later than </span><span>Friday, October 24, 2014</span><span>. This deadline allows the Bookstore to shop national wholesalers early for used books and items, prepare for buyback, avoid sending back to publishers leftover stock that will be reused next semester, and notify faculty of any availability problems. </span></p>
    <br><p><span>The University’s due date for textbook and course materials information is Monday, November 24, 2014.</span><span> The University has instituted this deadline so that all textbook information, including clicker requirements, may be posted on the Bookstore's website, in adherence with State Law, as students prepare for their Spring 2015 schedules.</span></p>
    <br><p><span>If you have any questions or concerns, please contact the UMBC bookstore at </span><span> <a href="mailto:textbook@umbc.edu">textbook@umbc.edu</a> or 410-455-2699. </span></p>
    <br><p><span>To learn more about the clickers:</span></p>
    <ul>
    <li><p><span>visit our</span><a href="https://wiki.umbc.edu/display/faq/Clickers" rel="nofollow external" class="bo"><span>  Clicker FAQ page</span></a></p></li>
    <li><p><span>open an</span><a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo"><span>  RT Ticket</span></a><span>  for any technical issues</span></p></li>
    <li><p><span>view the schedule of training workshops on the </span><a href="http://my.umbc.edu/groups/doit/events" rel="nofollow external" class="bo"><span>DoIT group page</span></a></p></li>
    <li><p><a href="mailto:instructionaltechnology@umbc.edu" rel="nofollow external" class="bo"><span>contact </span></a><span> the Instructional Technology Team with any questions or concerns</span></p></li>
    </ul>
    <br><p><span><img src="https://lh5.googleusercontent.com/gbns1K0wABFoJhzRsBtvLpkELw-X1jldfx92U8L-mLN29sJ0y00WgRy5bwaEURBV42AQ7gRHvAPWN9nKcIRvuRoIU81RxMl3dgCp_wkCXyGx3gqz8jzFux_9f9EnN5yxIw" height="136px;" width="84px;" style="max-width: 100%; height: auto;"></span></p>
    <br>
    </div>
]]>
</Body>
<Summary>Faculty who plan to use clickers for instruction during the ​​Spring 2015 semester will need to have device order(s) submitted to the Bookstore no later than Friday, October 24, 2014. This...</Summary>
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<NewsItem contentIssues="false" id="47392" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47392">
<Title>VPN malfunctioning after Mac OS X Yosemite upgrade</Title>
<Body>
<![CDATA[
    <div class="html-content">If you routinely use the UMBC VPN (<a href="https://vpn.umbc.edu" rel="nofollow external" class="bo">https://vpn.umbc.edu</a>) and are a Apple Mac user we would strongly recommend waiting and not upgrading to the new OSX Yosemite that came out this past Thursday 10/16. This upgrade will break the functionality of the Juniper Network Connect VPN client. DoIT will be working to test several solutions over the next few days and we hope to release an updated VPN client that will work with the new OS within a week. <div><br></div>
    <div>Once we have finished our testing and developed documentation for the new client we will post another news article and the Technology Support Center and Desktop Support will be prepared to assist users with any questions regarding the new client. </div>
    <div><br></div>
    <div>If you have upgraded to Yosemite and require the VPN, go to <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">http://rt.umbc.edu</a> to open a support ticket and we will work with you to get you working on the new client before its officially released. </div>
    <div><br></div>
    <div>Thanks in advance for your patience as we work to resolve this issue. </div>
    <div><br></div>
    <div>Damian</div>
    </div>
]]>
</Body>
<Summary>If you routinely use the UMBC VPN (https://vpn.umbc.edu) and are a Apple Mac user we would strongly recommend waiting and not upgrading to the new OSX Yosemite that came out this past Thursday...</Summary>
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<PostedAt>Sat, 18 Oct 2014 22:02:47 -0400</PostedAt>
<EditAt>Sat, 18 Oct 2014 22:35:29 -0400</EditAt>
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<NewsItem contentIssues="true" id="47330" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47330">
<Title>Blackboard Down for Maintenance 10 pm 10/24 to 1 am 10/25</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <span>Per the <a href="http://my.umbc.edu/groups/bbannouncements/news/47043" rel="nofollow external" class="bo">announced Fall 2014 maintenance schedule</a>, the UMBC Blackboard server will be offline from 10 pm Friday 10/24 to 1 am Saturday 10/25. </span><div><span><br></span></div>
    <div>
    <span>This downtime is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> and is necessary to perform </span><span>system-wide upgrades, including patches and fixes that need to be applied. </span><span>DoIT staff will make every effort to keep to this three-hour window to ensure continuity of services; on a rare occasion, however, quality assurance checks may temporarily delay access.</span>
    </div>
    <div><ul>
    <li>
    <span><strong>Instructors</strong>: </span><span>Please refrain from assigning any work that is due on Blackboard during this maintenance time. When the system is offline, students cannot submit their work.</span>
    </li>
    <li><span><strong>Students</strong>: Please be sure to save or submit any work before this time. Any unsaved or unsubmitted work will immediately be lost when the system shuts down.</span></li>
    </ul></div>
    <div><div>
    <span>After Blackboard is back online, please clear your Internet browser cache and cookies before logging in using these </span><a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo">step-by-step instructions</a><span>.</span>
    </div></div>
    <div><br></div>
    <div>We appreciate your patience as we strive to maintain our systems, especially during <a href="http://my.umbc.edu/groups/doit/news/46984" rel="nofollow external" class="bo">our transition to managed hosting</a>.</div>
    </div>
]]>
</Body>
<Summary>Per the announced Fall 2014 maintenance schedule, the UMBC Blackboard server will be offline from 10 pm Friday 10/24 to 1 am Saturday 10/25.     This downtime is during the regularly scheduled...</Summary>
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<PostedAt>Thu, 16 Oct 2014 07:53:40 -0400</PostedAt>
<EditAt>Mon, 10 Nov 2014 13:16:38 -0500</EditAt>
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<NewsItem contentIssues="false" id="47304" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/47304">
<Title>Server downtime on October 26th from 8:00am to 12:00 noon</Title>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>DoIT will be moving several servers to a different location within our data center to provide them with better cooling and to utilize our space and power more efficiently. In order to accomplish this we will need to have short outages on several key systems. Individual services listed below should only be down for around 30-45 minutes each. All the outages will occur within the window listed below. We apologize for any inconvenience this may cause and we appreciate your patience as we</span></p>
    <br><p><span>Sunday October 26th, 8am to Noon</span></p>
    <ul>
    <li><p><span>Access to Cyrus and UMBC Webmail (accounts not migrated to UMBC Gmail)</span></p></li>
    <ul><li><p><span>All mail will be queued up and delivered after the server is brought back online</span></p></li></ul>
    <li><p><span>myUMBC lite page will be up resulting in reduced myUMBC functionality</span></p></li>
    <li><p><span>The new web hosting environment will be partially down (pages will be available but any database calls will not work)</span></p></li>
    <li><p><span>Student mySQL databases will be offline</span></p></li>
    </ul>
    <ul>
    <li><p><span>Userpages will be unavailable</span></p></li>
    <li><p><span>Wiki will be unavailable</span></p></li>
    <li><p><span>License5 will be down (</span><span>autodesk, cadence, </span><span>idl, </span><span>schrodinger, xilinx, mathematica)</span></p></li>
    <li><p><span>Perseus will be unavailable</span></p></li>
    <li><p><span>Lists will be unavailable</span></p></li>
    <li><p><span>Webadmin will be unavailable</span></p></li>
    </ul>
    <br><br><p><span>There will be no data loss during the outage and no user action is required prior to the downtime. If you have any questions or concerns, please contact the Technology Support Center at x53838.</span></p>
    <br></span></div>
]]>
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<Summary>DoIT will be moving several servers to a different location within our data center to provide them with better cooling and to utilize our space and power more efficiently. In order to accomplish...</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Wed, 15 Oct 2014 08:01:21 -0400</PostedAt>
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