FA2014 Bb Course Shells Created 7/12/14

Bb course shells for FA2014 were created on July 12, 2014 on the Bb production server at http://blackboard.umbc.edu.  Enrollments for FA2014 courses will continue to be updated daily. Bb shells are available for all courses (designated as lecture, lab, field or discussion) listed in the UMBC Schedule of Classes (SOC), provided that there is an instructor of record listed. The addition of new course sections and/or instructors will result in new Bb shells being automatically generated each morning. Student enrollment in Bb will continue to mirror the official registration in SA, and will update hourly.

If you are an instructor, and your name is not associated with the course you are teaching in the SOC, please see your departmental scheduling coordinator to get that issue resolved. Once you are listed in the SOC, your Bb course shell will be created automatically.

Note:

As a reminder, all Bb course shells are initially unavailable to students until the instructor makes it available. For help, visit www.umbc.edu/blackboard/help. ]]> Bb course shells for FA2014 were created on July 12, 2014 on the Bb production server at http://blackboard.umbc.edu.  Enrollments for FA2014 courses will continue to be updated daily.... http://www.umbc.edu/blackboard/help https://my3.my.umbc.edu/api/v0/pixel/news/45829/guest@my.umbc.edu/a4deba5508d7a2bfa2fd0d7c7dd9b377/api/pixel blackboard Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/045/829/41425a28f118604b01522f7af1176aa3/xxlarge.jpg?1408644901 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/045/829/41425a28f118604b01522f7af1176aa3/xlarge.jpg?1408644901 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/045/829/41425a28f118604b01522f7af1176aa3/large.jpg?1408644901 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/045/829/41425a28f118604b01522f7af1176aa3/medium.jpg?1408644901 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/045/829/41425a28f118604b01522f7af1176aa3/small.jpg?1408644901 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/045/829/41425a28f118604b01522f7af1176aa3/xsmall.jpg?1408644901 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/045/829/41425a28f118604b01522f7af1176aa3/xxsmall.jpg?1408644901 0 0 true Thu, 21 Aug 2014 14:15:49 -0400 Thu, 21 Aug 2014 14:16:56 -0400 Known Issue: Course Lists Cannot Exceed 99 Courses Too Much of a Good Thing The maximum number of courses displayed within the “My Courses” module under myBlackboard or within the “Courses: Quick View” module under the Courses tab in Blackboard is 99. If you are enrolled in more than 99 courses, one or more of those courses will be missing from your course lists in Blackboard. Instructional Technology is working with instructors and faculty who are impacted by high legacy course enrollment by removing them from courses prior to 2011. ]]> The maximum number of courses displayed within the “My Courses” module under myBlackboard or within the “Courses: Quick View” module under the Courses tab in Blackboard is 99. If you are enrolled... http://doit.umbc.edu/itnm/ https://my3.my.umbc.edu/api/v0/pixel/news/45797/guest@my.umbc.edu/7efd1da356d063555d6407f5d22c0171/api/pixel blackboard Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/045/797/7872060eee199a83af109a6018e78240/xxlarge.jpg?1408478568 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/045/797/7872060eee199a83af109a6018e78240/xlarge.jpg?1408478568 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/045/797/7872060eee199a83af109a6018e78240/large.jpg?1408478568 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/045/797/7872060eee199a83af109a6018e78240/medium.jpg?1408478568 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/045/797/7872060eee199a83af109a6018e78240/small.jpg?1408478568 https://assets2-my.umbc.edu/system/shared/thumbnails/news/000/045/797/7872060eee199a83af109a6018e78240/xsmall.jpg?1408478568 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/045/797/7872060eee199a83af109a6018e78240/xxsmall.jpg?1408478568 4 0 true Wed, 20 Aug 2014 16:00:06 -0400 Thu, 21 Aug 2014 10:28:19 -0400 Introducing Respondus 4.0 and Respondus LockDown Browser Two New Respondus Testing Options Respondus 4.0
Respondus 4.0 is powerful tool for creating and managing a wide range of question types in a robust environment. The application can import questions with images, equations and tables. It will also allow instructors to generate a hard copy of a test or pull a test from Blackboard to create a hard copy for the use in the classroom. Respondus also has access to thousands of official publisher test banks. Using Respondus is as simple as downloading and installing the application to your computer through UMBC's secure software network and choose your files. Then select questions and push the resulting test to your Blackboard course.

Respondus LockDown Browser
DoIT has purchased Respondus LockDown Browser as an alternative to scantron assessment. LockDown Browser can be used with Blackboard tests to “lockdown” a student’s browser during proctored exams. The browser is stripped of all plugins and add-ons for a stable test experience. If students attempts to take the test through Blackboard without the secure browser, they will be directed to download the application on their Windows or Mac systems, or use the LockDown Browser on an iPad.

The LockDown Browser was piloted this summer and practices developed for implementation. In addition to this FAQ article, the following are resources available from Respondus in preparation for Lockdown Browser roll out:
The Instructional Technology group will offer a workshop on Respondus 4.0 and the LockDown Browser on Tuesday, September 9, from 1:00 - 1:50 PM, and host weekly face-to-face and virtual drop-in hours for all instructional technology needs Wednesdays from 12:00 - 1:00 PM.
]]> Respondus 4.0 Respondus 4.0 is powerful tool for creating and managing a wide range of question types in a robust environment. The application can import questions with images, equations and... http://doit.umbc.edu/ https://my3.my.umbc.edu/api/v0/pixel/news/45688/guest@my.umbc.edu/4ad4dcaa1eb41e3d8424ca4d1f329048/api/pixel Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/045/688/b16caa2fa08a03ed5bfe3e889dfba641/xxlarge.jpg?1408460342 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/045/688/b16caa2fa08a03ed5bfe3e889dfba641/xlarge.jpg?1408460342 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/045/688/b16caa2fa08a03ed5bfe3e889dfba641/large.jpg?1408460342 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/045/688/b16caa2fa08a03ed5bfe3e889dfba641/medium.jpg?1408460342 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/045/688/b16caa2fa08a03ed5bfe3e889dfba641/small.jpg?1408460342 https://assets2-my.umbc.edu/system/shared/thumbnails/news/000/045/688/b16caa2fa08a03ed5bfe3e889dfba641/xsmall.jpg?1408460342 https://assets2-my.umbc.edu/system/shared/thumbnails/news/000/045/688/b16caa2fa08a03ed5bfe3e889dfba641/xxsmall.jpg?1408460342 4 0 true Tue, 19 Aug 2014 11:08:50 -0400 Tue, 19 Aug 2014 11:17:04 -0400 RT 8-18-2014 6pm upgrade completed The RT system was upgraded this evening from version 4.0.6 to 4.0.21.
As noted earlier this is a security and minor bug fix release.

Today's intermittent performance problems were identified and addressed.
DoIT will be monitoring RT closely to ensure reliability and performance. Our ticket volume has almost double in the last week as the beginning of the semester is upon us.

Please contact me if you have any questions or issues and thank you for your continued support and cooperation.

Joe Kirby

]]> The RT system was upgraded this evening from version 4.0.6 to 4.0.21. As noted earlier this is a security and minor bug fix release. Today's intermittent performance problems were identified and... https://my3.my.umbc.edu/api/v0/pixel/news/45788/guest@my.umbc.edu/185f34387fd98808f21bced11d68a008/api/pixel RT - Request Tracker https://my3.my.umbc.edu/groups/rt https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xsmall.png?1343496195 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/original.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xxlarge.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xlarge.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/large.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/medium.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/small.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xsmall.png?1343496195 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xxsmall.png?1343496195 RT - Request Tracker 0 0 true Mon, 18 Aug 2014 18:40:19 -0400 Blackboard Down for Maintenance 7 AM on 8/21 The UMBC Blackboard server will be down 7 AM Thurs 8/21 The UMBC Blackboard server will be down beginning at 7 AM on Thursday, 8/21.  This downtime is outside of the regularly scheduled maintenance window but is necessary for DoIT staff to perform essential upgrades, including patches and fixes. Please be sure to save or submit any work before this time. Any unsaved or unsubmitted work will immediately be lost when the system shuts down.

After Blackboard is back online, please clear your Internet browser cache and cookies before logging in. Step-by-step instructions are on https://wiki.umbc.edu/x/gIAc
]]> The UMBC Blackboard server will be down beginning at 7 AM on Thursday, 8/21.  This downtime is outside of the regularly scheduled maintenance window but is necessary for DoIT staff to... http://doit.umbc.edu/ https://my3.my.umbc.edu/api/v0/pixel/news/45779/guest@my.umbc.edu/ddc167d005e4e6062c1a5d0313f9efa5/api/pixel blackboard Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/045/779/a4bec01b91ae747ba7a6d93ed7db9687/xxlarge.jpg?1408374348 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/045/779/a4bec01b91ae747ba7a6d93ed7db9687/xlarge.jpg?1408374348 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/045/779/a4bec01b91ae747ba7a6d93ed7db9687/large.jpg?1408374348 https://assets2-my.umbc.edu/system/shared/thumbnails/news/000/045/779/a4bec01b91ae747ba7a6d93ed7db9687/medium.jpg?1408374348 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/045/779/a4bec01b91ae747ba7a6d93ed7db9687/small.jpg?1408374348 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/045/779/a4bec01b91ae747ba7a6d93ed7db9687/xsmall.jpg?1408374348 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/045/779/a4bec01b91ae747ba7a6d93ed7db9687/xxsmall.jpg?1408374348 0 0 true Mon, 18 Aug 2014 11:07:43 -0400 RT Downtime 8-18-2014 6pm RT Downtime On August 11, 2014 I posted a news article indicating the availability of the rt-dev-new.core.umbc.edu test area fro RT 4.0.21. This version is primarily a security and minor bug patch.

I have not heard any negative responses to the testing and will move forward with the application of this patch on August 18, 2014 at 6pm. The downtime is expected to be very minimal but I still would like to manage expectations by allowing up to 1 hour. If you have any issues or suggestions please use this forum so everyone can benefit.

Please remember there is another outage planned for Friday, August 22, 2014 to allow our systems folks to apply important security patches to actual servers and add some additional CPU's to assist with performance. This downtime is estimated to take no more than 2 hours.

As always, thank you fro your collaboration and cooperation in these matters.

Joe Kirby
kirby@umbc.edu

]]> On August 11, 2014 I posted a news article indicating the availability of the rt-dev-new.core.umbc.edu test area fro RT 4.0.21. This version is primarily a security and minor bug patch. I have... https://my3.my.umbc.edu/api/v0/pixel/news/45754/guest@my.umbc.edu/86cd68471bcf809a0e4e1d54f9bc25b2/api/pixel RT - Request Tracker https://my3.my.umbc.edu/groups/rt https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xsmall.png?1343496195 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/original.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xxlarge.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xlarge.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/large.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/medium.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/small.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xsmall.png?1343496195 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xxsmall.png?1343496195 RT - Request Tracker 0 0 true Thu, 14 Aug 2014 10:15:06 -0400 AD network share drive downtime this Friday at 6:00pm As part of our continuing commitment to security the servers that provide the department network shared drives need to be taken down so the operating system can be upgraded and patched.

This Friday, August 15th at 6:00pm, these servers will be taken off-line. This will impact connectivity to the network shared drives with letters H: and P:. Connectivity to these shared drives should be fully restored by 10:00pm that evening. While there is no action required for end users, people may want to reboot their machine Monday morning to ensure all the drive mappings reconnect properly. ]]> As part of our continuing commitment to security the servers that provide the department network shared drives need to be taken down so the operating system can be upgraded and patched. This... https://my3.my.umbc.edu/api/v0/pixel/news/45748/guest@my.umbc.edu/50bcfd187c57b50796f0850d6a036d8b/api/pixel Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 true Wed, 13 Aug 2014 16:54:39 -0400 LDAP-master and webadmin downtime on 8/21/2014 Hello all.

On Thursday, August 21st starting at 2pm LDAP-Master and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be unavailable.  Account authentication and logins will not be affected during this downtime.  

The maintenance window will allow staff to apply needed security and application updates.  The outage window is expected to last two hours with services being restored by 4pm on Thursday, August 21st.  

During the outage window account creations will be queued and then processed upon restoration of services.  If you have any questions or concerns, please contact our Technology Support Center at x53838.

Thanks!
]]> Hello all. On Thursday, August 21st starting at 2pm LDAP-Master and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be... https://my3.my.umbc.edu/api/v0/pixel/news/45742/guest@my.umbc.edu/984cbbdcbb584954a8a5b9c88906d48d/api/pixel Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 true Wed, 13 Aug 2014 10:55:37 -0400 RT Downtime 8-22-2014 RT Please note that RT-Request Tracker will be down on August 22, 2014 from 6pm - 8pm for systems maintenance.

Please contact me if you have any questions.

Joe Kirby
]]> Please note that RT-Request Tracker will be down on August 22, 2014 from 6pm - 8pm for systems maintenance. Please contact me if you have any questions. Joe Kirby https://my3.my.umbc.edu/api/v0/pixel/news/45734/guest@my.umbc.edu/df2e0603bd26c50eb5d5808defac7dbe/api/pixel RT - Request Tracker https://my3.my.umbc.edu/groups/rt https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xsmall.png?1343496195 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/original.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xxlarge.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xlarge.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/large.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/medium.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/small.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xsmall.png?1343496195 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xxsmall.png?1343496195 RT - Request Tracker 0 0 true Tue, 12 Aug 2014 12:39:14 -0400 RT patch upgrade RT UMBC is currently on version 4.0.6.

BestPractical, the RT vendor, has provided numerous patches and upgrades with the latest being version 4.0.21.

DoIT has applied these patches to our rt-dev-new.core.umbc.edu environment and I am requesting that all key users test functions key to their business use of RT. (This system use a yellow background to ensure easy identification of non-production).

The goal will be to upgrade by the end of this week as the interface and general functions are not impacted. This is mainly a security and minor bug fix release. (see http://bestpractical.com/release-notes/rt/4.0.21 if you desire the nitty-gritty)

I have tested most functions employed by DoIT and have found no issues to date. Please do the same for your area and share any issues via RT or this message.

This will require downtime and, as in the past, we will have a splash page indicating this. Also note we will be enhancing the web server recently put into production with additional CPU's as recommended by our vendor to continue current performance levels.

Please contact me if you have any questions.

Joe Kirby



]]> UMBC is currently on version 4.0.6. BestPractical, the RT vendor, has provided numerous patches and upgrades with the latest being version 4.0.21. DoIT has applied these patches to our... https://my3.my.umbc.edu/api/v0/pixel/news/45726/guest@my.umbc.edu/1052259af04b98c59d4a3fd8a85da4a9/api/pixel RT - Request Tracker https://my3.my.umbc.edu/groups/rt https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xsmall.png?1343496195 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/original.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xxlarge.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xlarge.png?1343496195 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/large.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/medium.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/small.png?1343496195 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xsmall.png?1343496195 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/434/608c52894a47a2e6e35b9c555500b1e8/xxsmall.png?1343496195 RT - Request Tracker 0 0 true Mon, 11 Aug 2014 13:59:26 -0400