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<NewsItem contentIssues="true" id="38130" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/38130">
<Title>Known Issue: UMBC Users Cannot Log Into Private iTunes U</Title>
<Tagline>Campus users have been unable to gain access</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>DoIT is reporting a known issue for campus users trying to access the private, UMBC-authenticated version of <a href="https://wiki.umbc.edu/display/faq/iTunes+U+at+UMBC" rel="nofollow external" class="bo">iTunes U</a>, including links to associated Blackboard course sites. As of September 20, 2013, faculty and students can no longer access the associated iTunes U space. Recorded media can still be uploaded to the area but only DoIT system administrators can access it. When you try to open the iTunes U link, the browser opens a new window and displays a blank page.  This is the same symptom when using Mozilla Firefox, Safari, or Google Chrome. The public, unauthenticated version of UMBC iTunes at itunes.umbc.edu is not affected.</span><span> </span></p>
    <p><br></p>
    <p>DoIT has been working to resolve this issue with Apple and Vanderbilt University, developers of the 3rd party “building block” plugin that allowed faculty to automatically publish recorded screencasts from our Camtasia Relay lecture capture software and link these to a current Blackboard course. To date, we have not been able to resolve this issue.</p>
    <p><br></p>
    <p>As a work around for publishing Camtasia Relay screencasting recordings for a class, DoIT has configured UMBC's Box.com to receive all recordings from the Camtasia Relay server. For specific instructions please visit:</p>
    <p><a href="https://wiki.umbc.edu/display/faq/Camtasia+Relay" rel="nofollow external" class="bo">https://wiki.umbc.edu/display/faq/Camtasia+Relay</a>. </p>
    <p><br></p>
    <p>Instructors: If you would like to recover your course content saved in iTunes U, please enter a Request Tracker (RT) help ticket via <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">the myUMBC help menu</a> or directly at <a href="my.umbc.edu/help" rel="nofollow external" class="bo">my.umbc.edu/help</a> (please include the full name of the instructor and course). A DoIT admin will work to recover your files for you, and place them into a UMBC box.com folder as described above. </p>
    <div><br></div></span></div>
]]>
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<Summary>DoIT is reporting a known issue for campus users trying to access the private, UMBC-authenticated version of iTunes U, including links to associated Blackboard course sites. As of September 20,...</Summary>
<Website>https://wiki.umbc.edu/display/faq/Camtasia+Relay</Website>
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<Tag>camtasia</Tag>
<Tag>itunes</Tag>
<Tag>relay</Tag>
<Tag>u</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<PostedAt>Fri, 08 Nov 2013 10:10:31 -0500</PostedAt>
<EditAt>Wed, 26 Feb 2014 09:22:41 -0500</EditAt>
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<NewsItem contentIssues="true" id="37578" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/37578">
<Title>FY14 IT User Support: Q1 Review (July, Aug, Sept)</Title>
<Tagline>Summary &amp; Drill-Down Reports Show RT, FAQ and Phone Trends</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <div>To help provide more timely review of key IT user support metrics throughout the year and not just at the end, DoIT has summarized the following first quarter data for FY14:</div>
    <div><br></div>
    <div><ul>
    <li>
    <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">RT</a> (Request Tracker) tickets, created and resolved.</li>
    <li>
    <a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo">FAQ</a> (Frequently Asked Questions), search terms and referrals.</li>
    <li>Phone calls to the <a href="http://doit.umbc.edu/tsc" rel="nofollow external" class="bo">TSC</a> (Technology Support Center).</li>
    </ul></div>
    <div>A <a href="https://docs.google.com/a/umbc.edu/presentation/d/1OD9J6MYR_Kj79u0TQAFv-vA1Xu0hvnENZxt4Q2nOi1s/pub?start=false&amp;loop=false&amp;delayms=3000" rel="nofollow external" class="bo">summary presentation</a> includes the following highlights &amp; observations: </div>
    <div><ul>
    <li>Year-to-date comparisons with FY13 show a decrease in overall ticket volume.</li>
    <li>Overall FAQ usage has more than doubled over the same period, but users are spending less time and visiting fewer pages per session.</li>
    <li>Phone calls declined in July and August, increased slightly in September</li>
    </ul></div>
    <div>A <a href="https://umbc.box.com/s/l2a5ba093t55z8bdms1s" rel="nofollow external" class="bo">companion drill-to-detail Excel report</a> is available on UMBC's box.com service.</div>
    <div><br></div>
    <div>
    <strong>Note</strong>: A recent <a href="http://www.campuscomputing.net/item/2013-campus-computing-survey-0" rel="nofollow external" class="bo">Educause presentation by the Campus Computing Survey</a> shows that effective integration of teaching, learning and technology as well as general IT user support are among the highest priorities of Chief Information Officers (CIOs) and other higher ed IT leaders.</div>
    <div><br></div>
    </div>
]]>
</Body>
<Summary>To help provide more timely review of key IT user support metrics throughout the year and not just at the end, DoIT has summarized the following first quarter data for FY14:       RT (Request...</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Thu, 31 Oct 2013 13:13:58 -0400</PostedAt>
<EditAt>Thu, 31 Oct 2013 15:19:49 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="37747" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/37747">
<Title>DoIT Runs Pilot Comparing Clickers to Scantron Testing</Title>
<Tagline>BIOL142 Participants to Share Experiences at 11/22 Brown Bag</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>To help evaluate clickers as a possible alternative to scantron “bubble sheet” assessments, DoIT partnered with <strong>Dr. Tamara Mendelson</strong> in BIOL 142 “Foundations of Biology: Ecology and Evolution” to conduct a five-week pilot of the </span><span><a href="http://www.tritondatacollectionsystem.com" rel="nofollow external" class="bo">Triton Data Collection System</a> </span><span>(DCS) by Turning Technologies. Mendelson and her teaching assistants from all four sections of the 295-student course will share their experiences during an informal brown bag lunch on Friday, November 22, at noon. A box lunch will be provided for <a href="http://my.umbc.edu/groups/doit/events/20997" rel="nofollow external" class="bo">registered participants</a>.</span></p>
    <p><span>The goal of the pilot was to see if and how students might accept clickers as an alternative to Scantrons when given a choice between the two. During the first two weeks of the pilot that began just after the 10th day of classes this semester, students were only given Scantron bubble sheets for their weekly discussion section quizzes led by one of Dr. Mendelson’s TAs: <strong>Archer Larned</strong>, <strong>Michael Martin</strong>, <strong>Karan Odom</strong> and <strong>Tracy Smith</strong>.  In the next two weeks, TAs asked students to only use the Triton DCS clickers. In the fifth and final week, students were given a choice between the two methods. The results? Overall, 88 percent of students chose the Triton DCS clickers over Scantrons, though individual sections ranged from a low of 81 percent to a high of 95 percent. Individual student comments included the following:</span></p>
    <ul>
    <li><p><span>“clickers are easier to use than scantrons, clickers are a better quiz method”; </span></p></li>
    <li><p><span>“I would like to continue using clickers because it is much more faster since we do not have to fill in a bunch of bubbles or waste paper. It is more fun!”; </span></p></li>
    <li><p><span>“clickers are easy and efficient”; </span></p></li>
    <li><p><span>“I would like to continue using clickers because once you get used to them they are very easy”.</span></p></li>
    <li>"clickers are easier but I like having all answers in front of me on the scantron"</li>
    </ul>
    <span>While the Triton clickers can provide rapid feedback to students and richer insights to faculty about how long students take to answer a question, review their answer or change it, there is a difference between a discussion section quiz and midterm or final exam. By design, neither DoIT, Dr. Mendelson or Turning Technologies wanted to pilot student acceptance of the Triton clickers for a high stakes assessment. However, during the <a href="http://my.umbc.edu/groups/doit/media/8964" rel="nofollow external" class="bo">11/22 Brown Bag</a>, Dr. Mendelson and her TAs will share their experiences about the pilot, and offer their own estimation of whether clickers could work as an alternative to Scantron exams. </span></span></div>
]]>
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<Summary>To help evaluate clickers as a possible alternative to scantron “bubble sheet” assessments, DoIT partnered with Dr. Tamara Mendelson in BIOL 142 “Foundations of Biology: Ecology and Evolution” to...</Summary>
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<PostedAt>Wed, 30 Oct 2013 17:08:21 -0400</PostedAt>
<EditAt>Mon, 28 Apr 2014 10:19:12 -0400</EditAt>
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<NewsItem contentIssues="true" id="37485" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/37485">
<Title>Blackboard Down for Maintenance 10 pm 10/25 to 1 am 10/26</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down from 10 pm Friday 10/25 to 1 am Saturday 10/26.  This down time is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> and is necessary for DoIT staff to perform maintenance on the system. We appreciate your patience and apologize for any inconvenience that this down time may cause.<div><br></div>
    <div>After Blackboard is back online, please clear your Internet browser cache and cookies before logging in. Step-by-step instructions are on <a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo">https://wiki.umbc.edu/x/gIAc</a>
    </div>
    </div>
]]>
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<Summary>The UMBC Blackboard server will be down from 10 pm Friday 10/25 to 1 am Saturday 10/26.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to...</Summary>
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<Tag>update</Tag>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Fri, 25 Oct 2013 04:03:09 -0400</PostedAt>
<EditAt>Wed, 26 Mar 2014 12:29:28 -0400</EditAt>
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<NewsItem contentIssues="false" id="37255" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/37255">
<Title>Change to some UMBC userpages permissions</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <p>As many of you know, UMBC has had a large number of phishing attacks in the past few weeks.  This has resulted in a number of compromised accounts which the attackers are using to setup fake web pages and send out large volumes of spam.  In an attempt to better protect accounts from fake web pages, DoIT will be removing permissions from user AFS web volumes for accounts not currently using their web space (<a href="http://userpages.umbc.edu/~username" rel="nofollow external" class="bo">http://userpages.umbc.edu/~username</a>).  </p>
    <p><br></p>
    <p>This will not affect anyone who currently has a web page or stop anyone from creating a web page, but will stop automated attacks and make it more difficult for attackers to setup web pages on people’s accounts.  The permission change is minor, and can be easily reversed by anyone wishing to use their web space moving forward.  </p>
    <p><br></p>
    <p>Directions for how to re-enable your web directory, as well as general information regarding using userpages, can be found at <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=31195980" rel="nofollow external" class="bo">https://wiki.umbc.edu/pages/viewpage.action?pageId=31195980</a>.  If you have questions or concerns please contact the Technology Support Center (x53838) and they will be happy to assist you.</p>
    <div><br></div>
    <div>Thanks!</div>
    <div>Tim Champ</div>
    <div>Coordinator of Unix Infrastructure</div>
    <div>UMBC - Division of Information Technology</div>
    </div>
]]>
</Body>
<Summary>As many of you know, UMBC has had a large number of phishing attacks in the past few weeks.  This has resulted in a number of compromised accounts which the attackers are using to setup fake web...</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Mon, 21 Oct 2013 09:53:31 -0400</PostedAt>
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<NewsItem contentIssues="true" id="37038" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/37038">
<Title>GiveCamp Code for Charity Weekend</Title>
<Body>
<![CDATA[
    <div class="html-content">The Central Maryland Association of .NET Professionals (CMAP) will be holding its third GiveCamp Weekend in the ITE building at UMBC.
    
    Doug McCaw, class of '99, and a Sr. Software Engineer at JHU's Applied Physics Lab is organizing this years effort again. We encourage students and staff to stop by and contribute or support the effort.
    
    About Baltimore GiveCamp- The Baltimore GiveCamp is a weekend-long development marathon where 
    software developers, graphic designers, analysts, project managers, 
    marketers, and strategists come together to volunteer their time helping
     local and regional nonprofit organizations meet their technological 
    needs. It is an offshoot of the national GiveCamp movement, which brings
     together multi-talented teams of professionals for a weekend to help 
    nonprofits make a bigger difference in their communities.<p>To learn more about Baltimore GiveCamp, visit <a href="http://www.baltimoregivecamp.org" rel="nofollow external" class="bo">http://www.baltimoregivecamp.org</a>,
     or connect with us on Facebook, LinkedIn, and Twitter (@BmoreGiveCamp).
     To learn more about or register for Seminar Saturday, visit <a href="http://www.seminarsaturday.org" rel="nofollow external" class="bo">http://www.seminarsaturday.org</a>. To find out more about the national GiveCamp movement, visit <a href="http://givecamp.org/" rel="nofollow external" class="bo">http://givecamp.org/</a>.</p>
    <br>Details:<a href="http://www.cmap-online.org/events/Give%20Camp%20Info/default.aspx" rel="nofollow external" class="bo">http://www.cmap-online.org/events/Give%20Camp%20Info/default.aspx</a><p><a href="http://www.youtube.com/watch?v=VAjbDyCHUNY" rel="nofollow external" class="bo">http://www.youtube.com/watch?v=VAjbDyCHUNY</a></p>
    <p> </p>
    <p>Press release:  <a href="http://www.prweb.com/releases/2013/10/prweb11202568.htm" rel="nofollow external" class="bo">http://www.prweb.com/releases/2013/10/prweb11202568.htm</a></p>
    </div>
]]>
</Body>
<Summary>The Central Maryland Association of .NET Professionals (CMAP) will be holding its third GiveCamp Weekend in the ITE building at UMBC.  Doug McCaw, class of '99, and a Sr. Software Engineer at...</Summary>
<Website>http://www.prweb.com/releases/2013/10/prweb11202568.htm</Website>
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<Sponsor>Information Systems &amp; Division of Information Technology</Sponsor>
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<PostedAt>Tue, 15 Oct 2013 15:46:10 -0400</PostedAt>
<EditAt>Tue, 15 Oct 2013 15:50:45 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="36838" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/36838">
<Title>Phishing Scam Alert: Fake Blackboard Notifications</Title>
<Tagline>Blackboard email notifications do not require you to sign in</Tagline>
<Body>
<![CDATA[
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    <p>A new phishing scam is attempting to fool people into providing personal information by claiming that there is a Blackboard notification waiting for them, and provides a link for logging into Blackboard. <strong>Do not click this link.</strong></p>
    <p>Blackboard email notifications <strong>do not require you to sign in to Blackboard to read them</strong>, the information is provided in the email itself.  Always visit <a href="http://my.umbc.edu">http://my.umbc.edu</a> directly to log into Blackboard or by typing it in the address bar, or using your own bookmarks/favorites.</p>
    <p>Here is an example of the phishing email to watch out for:</p>
    <blockquote>
    <p>Good Morning,</p>
    <p>Your school has posted an important information regarding a course for you.</p>
    <p>You are required to immediately sign in to Blackboard Learn.</p>
    <p><span><span>Click here to sign in to Blackboard Learn</span></span></p>
    <p>Thank you.</p>
    <p>Blackboard Learn Notifications.</p>
    </blockquote>
    <p>Here is another example:</p>
    <blockquote>
    <p>Good Morning,</p>
    <p>An important course form has been posted to you on the Blackboard Learn System.</p>
    <p><span><span>Click here to confirm the form</span></span></p>
    <p>Thank you.</p>
    <p>Blackboard Learn Notifications.</p>
    </blockquote>
    </div>
]]>
</Body>
<Summary>A new phishing scam is attempting to fool people into providing personal information by claiming that there is a Blackboard notification waiting for them, and provides a link for logging into...</Summary>
<Website>https://wiki.umbc.edu/display/faq/Blackboard</Website>
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<Tag>blackboard</Tag>
<Tag>phishing</Tag>
<Tag>security</Tag>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Thu, 10 Oct 2013 14:09:44 -0400</PostedAt>
<EditAt>Fri, 25 Mar 2016 11:48:04 -0400</EditAt>
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<NewsItem contentIssues="true" id="36770" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/36770">
<Title>Readel Leads "Quality Matters" Online Workshop, Nov. 6-20</Title>
<Tagline>For UMBC Faculty Who Want to Enhance Online/Hybrid Courses</Tagline>
<Body>
<![CDATA[
    <div class="html-content">She’s baaack! Karin Readel, UMBC’s <a href="http://my.umbc.edu/groups/doit/news/30245" rel="nofollow external" class="bo">former</a> director of instructional technology, will lead a <a href="http://www.qualitymatters.org" rel="nofollow external" class="bo">Quality Matters</a> (QM) online workshop from November 6 to 20. UMBC has an institutional membership with QM, which developed a faculty-centered, peer review process designed to assess and enhance the quality of online and blended course design (not instructor delivery). QM is a recognized leader in quality assurance for online education and has received national recognition for its peer-based approach to continuous improvement in online education and student learning. <br><br>Readel, who is a certified QM trainer designated to the University System of Maryland (USM), will lead the "Applying the QM Rubric (APPQMR)” workshop, QM's flagship workshop to review and certify online course design quality. The November workshop is intended for a broad audience, including but not limited to faculty, instructional designers, administrators, and adjunct instructors who wish to understand more about the QM Rubric and process of course review. The APPQMR is the pre-requisite for the Peer Reviewer Course, which is the required course to become a QM Peer Reviewer. <br><br>UMBC full and part-time faculty have the opportunity to sign up for this APPQMR workshop.  The workshop is completely online and is scheduled for November 6 - 20, 2013.   Participants should expect to spend about 8 -10 hours per week in this workshop to successfully complete it. <br><br>The cost to faculty is only $25 per person (vs. the usual cost of $200 for faculty at member institutions). UMBC full or part-time faculty will be covered by DoIT, if you register with a UMBC email address. This workshop has only 20 seats, and registration is accepted on a first come, first served basis. So, please don't wait!<br><br>To register:<br><ol>
    <li>Log in to <a href="null" rel="nofollow external" class="bo">https://www.qmprogram.org/myqm/</a>  (you will need to create your account if you don't already have one; if you do, please make sure you use your UMBC email address).</li>
    <li>Choose "Workshop- Register" and then "Dedicated Training"</li>
    <li>Navigate to Nov. 6 on the calendar to locate the course, and complete the registration.<br>
    </li>
    </ol>Also, if you have any questions about QM or the online workshop, Readel will be hosting a <strong>QM “Information Session” on Wednesday, October 23, at 1 p.m</strong>. via Blackboard Collaborate at <a href="http://" rel="nofollow external" class="bo">www.umbc.edu/go/readel</a>, which will also be recorded. DoIT will also host a “<a href="http://my.umbc.edu/groups/doit/events/20551" rel="nofollow external" class="bo">joint viewing</a>” of Karin’s QM information session in ENGR 023. Alternately, you can contact Karin at <a href="http://" rel="nofollow external" class="bo">readel@umbc.edu</a>.<br><br><strong>NOTE:</strong> While DoIT is pleased to partner with Karin on the QM workshop, she is no longer handling day-to-day instructional technology support, including Blackboard. If you need help, please consult the FAQs or submit an RT (Request Tracker) ticket via the myUMBC help menu or directly at <a href="http://" rel="nofollow external" class="bo">my.umbc.edu/help</a>.</div>
]]>
</Body>
<Summary>She’s baaack! Karin Readel, UMBC’s former director of instructional technology, will lead a Quality Matters (QM) online workshop from November 6 to 20. UMBC has an institutional membership with...</Summary>
<Website>http://doit.umbc.edu</Website>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Wed, 09 Oct 2013 11:14:04 -0400</PostedAt>
<EditAt>Wed, 09 Oct 2013 11:27:21 -0400</EditAt>
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<NewsItem contentIssues="true" id="36026" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/36026">
<Title>DoIT Recommends Changes In Clicker Channel Settings</Title>
<Tagline>Reduces likelihood of interference with wireless network</Tagline>
<Body>
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    <p>The Division of Information Technology has been working with Turning Technologies to determine the optimum channel for clicker use so as avoid conflict with our campus wireless network, which was <a href="http://my.umbc.edu/groups/doit/news/35193" rel="nofollow external" class="bo">greatly enhanced this summer</a>.</p>
    <p><br></p>
    <p>As a result of this review, please be advised that DoIT changed the Turning Point clicker channels on lecture hall computers on Friday afternoon, September 19. The new channel will be posted on the PC monitor and there will also be a sign facing the students. The channel was changed to reduce the possibility of RF interference with the system. </p>
    <p><br></p>
    <p>DoIT set the receivers in the lecture halls to channel 25 except ITE102 (LH8) which was set to channel 50. The reason for setting LH8 to a different channel is because of the proximity to LH7. </p>
    <p><br></p>
    <p>Instructors using their own receiver and laptop should select a channel between 74-82.</p>
    <p><br></p>
    <p>Turning Technologies has reviewed our recommendation and concurred.</p>
    <p><br></p>
    <p>Instructors:</p>
    <p>To change/verify the channel on a computer (also found in Turning Point documentation):</p>
    <p>1. Select the Polling tab in the TP software</p>
    <p>2. The Receiver icon is located on the upper gray bar. If the PC channel does not match the posted channel, click on the icon.</p>
    <p>3. Select the recommended channel. Laptop TP users should use a channel between 74 and 82.</p>
    <p>4. Close the window.</p>
    <p><br></p>
    <p>Students:</p>
    <p>To change the channel on a clicker (also found in Turning Point documentation):</p>
    <p>1. Press the CH or Channel button (older response cards have a 'Go' button).</p>
    <p>2. Enter the two digit channel for your location.</p>
    <p>3. Press CH, Channel, or 'Go' again.</p>
    <p>4. When the ResponseCard receives the new channel, the the light will turn green.</p>
    <p><br></p>
    <p>The reason for this change is that clickers use 1MHz channels within the 2.4GHz frequency band.  On campus, we primarily use channels 1, 6 and 11 for wireless, which is occupied by the clicker channels 1-23, 26-48, and 51-73. To ensure that there is minimal interference, Turning Technologies recommends that devices are programmed on channels 24, 25, 49, 50, and 60-82.  </p>
    <p><br></p>
    <p>More information from DoIT:</p>
    <p><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=41190437&amp;src=search">https://wiki.umbc.edu/pages/viewpage.action?pageId=41190437&amp;src=search</a></p>
    <p><br></p>
    <p><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=27297178&amp;src=search">https://wiki.umbc.edu/pages/viewpage.action?pageId=27297178&amp;src=search</a></p>
    <p><br></p>
    <p>More information from Turning Technologies: </p>
    <p><br></p>
    <p><a href="http://www.turningtechnologies.com/pdf/International/Turning-Technologies-RF-Interoperability-v1_1.pdf">http://www.turningtechnologies.com/pdf/International/Turning-Technologies-RF-Interoperability-v1_1.pdf</a></p>
    <p><br></p>
    <p>For questions or concerns, please contact AV Services (X52461).</p>
    </div>
]]>
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<Summary>The Division of Information Technology has been working with Turning Technologies to determine the optimum channel for clicker use so as avoid conflict with our campus wireless network, which was...</Summary>
<Website>https://wiki.umbc.edu/display/faq/Clickers</Website>
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<PostedAt>Mon, 23 Sep 2013 10:23:02 -0400</PostedAt>
<EditAt>Mon, 23 Sep 2013 21:36:43 -0400</EditAt>
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<NewsItem contentIssues="true" id="35680" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/35680">
<Title>Blackboard Down for Maintenance 10 pm 9/20 to 1 am 9/21</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down from 10 pm Friday 9/20 to 1 am Saturday 9/21.  This down time is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> and is necessary for DoIT staff to perform maintenance on the system. We appreciate your patience and apologize for any inconvenience that this down time may cause.<div><br></div>
    <div>After Blackboard is back online, please clear your Internet browser cache and cookies before logging in. Step-by-step instructions are on <a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo">https://wiki.umbc.edu/x/gIAc</a>
    </div>
    </div>
]]>
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<Summary>The UMBC Blackboard server will be down from 10 pm Friday 9/20 to 1 am Saturday 9/21.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to...</Summary>
<Website>http://my.umbc.edu/groups/bbannouncements/news/34560</Website>
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<Group token="bbannouncements">Blackboard Announcements</Group>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Mon, 16 Sep 2013 06:49:48 -0400</PostedAt>
<EditAt>Fri, 27 Sep 2013 11:22:41 -0400</EditAt>
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