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<NewsItem contentIssues="true" id="39109" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/39109">
<Title>Microsoft XP Support Ends on April 1, 2014</Title>
<Tagline>DoIT is offering Departments Options for Upgrades</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Microsoft is ending support for Windows XP and will no longer be releasing security updates as of April 1, 2014. Audit regulations require that all machines used for administrative or academic use be under active security maintenance by the vendor. As a result, after that date we cannot support machines running Windows XP. on campus. The lone exception will be XP machines used to control instruments. In those cases, we can work with departments to find a solution or to place the XP machine on a secure network that is not accessible from outside the campus.<br><br>On a first come basis, we will work to support departments that have existing XP machines in use today. In particular, we will prioritize upgrades for any faculty member using an XP machine to have it upgraded to a newer (2-3 year old Windows 7 machine) we have from upgrading our computer labs. For staff or student use, we will work with departments on what is the most effective replacement strategy. <br><br>Please use the RT system to submit a ticket requesting support, <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">http://my.umbc.edu/help</a> .<br><br><br>
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]]>
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<Summary>Microsoft is ending support for Windows XP and will no longer be releasing security updates as of April 1, 2014. Audit regulations require that all machines used for administrative or academic use...</Summary>
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<PostedAt>Thu, 05 Dec 2013 17:09:45 -0500</PostedAt>
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<NewsItem contentIssues="true" id="39106" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/39106">
<Title>Most Campus IT Services Will Be Unavailable 12/30/13</Title>
<Tagline>Downtime Will Be 8 a.m. to Noon.</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <br>From 8 a.m. to Noon on Monday, December 30th the DoIT staff will be upgrading our OpenAFS file system used to support our Unix environment. The upgrade will involve bringing up new hardware and performing software maintenance on the OpenAFS file system database.  These upgrades should improve system reliability and security<strong>.<br><br>This will impact the following services:<br><span><ul>
    <li><p><span>All web services (main campus web servers on <a href="http://www.umbc.edu">www.umbc.edu</a>, parts of myUMBC, userpages.umbc.edu, and the campus wiki.</span></p></li>
    <li>Blackboard<strong>,</strong> Peoplesoft, Box, VPN, and other systems using the webauth single signonwill be unavailable.<br><p></p>
    </li>
    <li><p><span>All email delivery will be delayed.</span></p></li>
    <li>The GL Unix environment<br>
    </li>
    <li><p><span>User home directories</span></p></li>
    <li><p><span>Software license servers</span></p></li>
    <li><p><span>Our mailing lists on lists.umbc.edu<br></span></p></li>
    <li><p><span>New account creation and password changes<br><br></span></p></li>
    </ul></span></strong><strong></strong>We believe the date of 12/30 should minimize the disruption to the campus but if anyone has concerns, please contact Jesse Beauman, <a href="mailto:jesse@umbc.edu">jesse@umbc.edu</a> or Jack Suess, <a href="mailto:Jack@umbc.edu">Jack@umbc.edu</a>.<br><strong><span><p><br></p>
    <p><br></p></span></strong><br>
    </div>
]]>
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<Summary>From 8 a.m. to Noon on Monday, December 30th the DoIT staff will be upgrading our OpenAFS file system used to support our Unix environment. The upgrade will involve bringing up new hardware and...</Summary>
<Website>http://doit.umbc.edu/</Website>
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<PostedAt>Thu, 05 Dec 2013 16:56:32 -0500</PostedAt>
<EditAt>Fri, 06 Dec 2013 22:53:37 -0500</EditAt>
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<NewsItem contentIssues="true" id="39151" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/39151">
<Title>Blackboard Drop-in Sessions</Title>
<Tagline>Got Questions? We Have Answers!</Tagline>
<Body>
<![CDATA[
    <div class="html-content">In anticipation of faculty support needs associated with the coming term and Blackboard upgrades,  DoIT will be offering additional weekly drop-in hours beginning Monday, December 9th. A DoIT staff member will be available to work one-on-one with users who show up during the designated times.<br><br>Drop-In sessions will focus on one of the many tools we support, including the following:<br><ul>
    <li><a href="https://wiki.umbc.edu/display/faq/Tips+for+Faculty+-+About+the+Grade+Center" rel="nofollow external" class="bo">Grade Center</a></li>
    <li><a href="http://my.umbc.edu/groups/doit-hybrid/documents/2105" rel="nofollow external" class="bo">Adaptive Release</a></li>
    <li><a href="https://wiki.umbc.edu/display/faq/Blackboard+Collaborate" rel="nofollow external" class="bo">Collaborate</a></li>
    <li><a href="https://wiki.umbc.edu/display/faq/Camtasia+Relay" rel="nofollow external" class="bo">Camtasia Relay </a></li>
    </ul>Given variation in user needs and scheduling, the Drop-In format will be as follows:<br><ol>
    <li>
    <strong>Orientation</strong> (5 minutes): A quick overview of what the tool does. If all you want is a demo, come early.</li>
    <li>
    <strong>Recommendations</strong> (10 minutes): 1-2 tips based on our observations from providing faculty support, as well identification of effective practices  and practitioners.</li>
    <li>
    <strong>Q &amp; A</strong> (40 minutes): This is your time. What do you want to know? What's a problem you'd like to solve or a new opportunity you'd like to explore?</li>
    </ol>In addition to the F2F sessions, DoIT will also offer virtual drop-in sessions using Blackboard's web-conferencing tool, <a href="https://wiki.umbc.edu/display/faq/Blackboard+Collaborate?src=search" rel="nofollow external" class="bo">Collaborate</a>. Any faculty members with Bb questions may participate in these online sessions between 12:00 – 1:00 PM on the appointed date by visiting the following link: <a href="http://blackboard.umbc.edu/webapps/bb-collaborate-%20bb_bb60/launchSession/guest?uid=8a33ec63-77ca-4491-9aae-31b751a71022" rel="nofollow external" class="bo">www.umbc.edu/go/collaborate</a><br><ul>
    <li><a href="http://my.umbc.edu/groups/doit/events/21517" rel="nofollow external" class="bo">Monday, December 9: ENGR 025</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21518" rel="nofollow external" class="bo">Monday, December 16: ENGR 025</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21522" rel="nofollow external" class="bo">Thursday, December 19: Virtual Session</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21519" rel="nofollow external" class="bo">Monday, January 6: ENGR 025</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21523" rel="nofollow external" class="bo">Monday, January 13: Virtual Session</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21721" rel="nofollow external" class="bo">Thursday, January 23: Grade Center<br></a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21520" rel="nofollow external" class="bo">Monday, January 27: ENGR 025</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21524" rel="nofollow external" class="bo">Monday, February 3: Virtual Session</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21521" rel="nofollow external" class="bo">Monday, February 10: ENGR 025</a></li>
    </ul>
    <p>Please note that these are not formal Blackboard training classes. Additional dates and times may be added as demand warrants. </p>
    </div>
]]>
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<Summary>In anticipation of faculty support needs associated with the coming term and Blackboard upgrades,  DoIT will be offering additional weekly drop-in hours beginning Monday, December 9th. A DoIT...</Summary>
<Website>http://doit.umbc.edu/itnm/</Website>
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<NewsItem contentIssues="true" id="39144" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/39144">
<Title>Reminder: Bb Upgrade Jan. 8-10, 2014</Title>
<Tagline>WT2014 Courses Now Available at bb-winter.umbc.edu</Tagline>
<Body>
<![CDATA[
    <div class="html-content">As <a href="http://my.umbc.edu/groups/doit/news/34302" rel="nofollow external" class="bo">previously announced</a>, the Division of Information Technology <strong>(DoIT) will upgrade UMBC's production Blackboard system from January 8 to 10, 2014. Due to the disruption caused by the upgrade, Winter 2014 Bb courses are <a href="http://my.umbc.edu/groups/doit/news/39133" rel="nofollow external" class="bo">now available</a> at <a href="http://bb-winter.umbc.edu" rel="nofollow external" class="bo">bb-winter.umbc.edu</a></strong>. After the WT2014 semester is completed (and the SP2014 semester is started), Winter courses will be migrated to the new production Bb server, typically by the end of Spring Break.<div><br></div>
    <div>
    <strong>Note:</strong> There will be no access to Bb Winter courses via myUMBC. Students and faculty must use <a href="http://bb-winter.umbc.edu" rel="nofollow external" class="bo">bb-winter.umbc.edu</a> to access WT2014 courses<strong>.</strong><br><div><br></div>
    <div>
    <a href="http://my.umbc.edu/groups/doit/news/39133" rel="nofollow external" class="bo">SP2014 Bb courses have also been created</a>, but will be unavailable during the January 8-10 upgrade (as will Bb communities). After the upgrade, all but WT2014 Bb courses will be available at blackboard.umbc.edu or via <em>my</em>UMBC.<br><div><br></div>
    <div>For more information about the upgrade, new features and how to get help, see the <a href="http://my.umbc.edu/groups/doit/news/34302" rel="nofollow external" class="bo">previous announcement</a>. As always, for on-demand video demos, short text tips &amp; answers to UMBC's most frequently asked questions about Blackboard, click on the "Blackboard Help" tab inside UMBC's Blackboard system or visit <a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo">www.umbc.edu/blackboard/help</a>, which is part of the larger FAQ knowledge base at <a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo">www.umbc.edu/faq</a>. </div>
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    </div>
    </div>
]]>
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<Summary>As previously announced, the Division of Information Technology (DoIT) will upgrade UMBC's production Blackboard system from January 8 to 10, 2014. Due to the disruption caused by the upgrade,...</Summary>
<Website>http://www.umbc.edu/blackboard/help</Website>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Thu, 05 Dec 2013 13:35:51 -0500</PostedAt>
<EditAt>Thu, 05 Dec 2013 13:57:32 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="39133" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/39133">
<Title>WT2014 and SP2014 Bb Course Shells Created on 12/2</Title>
<Tagline>WT2014 Bb shells are located at http://bb-winter.umbc.edu</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <p>UMBC Blackboard (Bb) course shells for both SP2014 and WT2014 were created on December 2, 2013.  The course shells for SP2014 are located on the Bb production server at <a href="http://blackboard.umbc.edu" rel="nofollow external" class="bo">http://blackboard.umbc.edu</a>.  </p>
    <p>As <a href="http://my.umbc.edu/groups/doit/news/34302" rel="nofollow external" class="bo">previously announced</a> at the start of this semester, due to the <a href="http://my.umbc.edu/groups/doit/news/34302" rel="nofollow external" class="bo">Bb upgrade</a> January 8-10, all WT2014 courses will be run on a separate server at <a href="http://bb-winter.umbc.edu" rel="nofollow external" class="bo">http://bb-winter.umbc.edu</a>.  <strong>All courses and organizations on the Bb production server will be unavailable during the upgrade from January 8-10.</strong>  If you require any past Bb content for your WT2014 courses please make sure to <a href="https://wiki.umbc.edu/x/FIBaAQ" rel="nofollow external" class="bo">export</a> it prior to January 8, 2014.<br></p>
    <p>Enrollments for both SP2014 and WT2014 courses will continue to be updated daily. Bb shells are available for all courses (designated as lecture, lab, field or discussion) listed in the <a href="http://my.umbc.edu/go/schedule" rel="nofollow external" class="bo">UMBC Schedule of Classes (SOC)</a>, provided that there is an <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe_1.html" rel="nofollow external" class="bo">instructor of record</a>
     listed. The addition of new course sections and instructors will result in new Bb shells being automatically generated each morning. Student enrollment in Bb will continue to mirror the official registration in 
    SA, and will update hourly.</p>
    
    <p>If you are an instructor, and your name is not associated with the course you are teaching in the <a href="http://my.umbc.edu/go/schedule" rel="nofollow external" class="bo">SOC</a>, please see your departmental scheduling coordinator to get that issue resolved. Once you are listed in the <a href="https://my.umbc.edu/go/schedule" rel="nofollow external" class="bo">SOC</a>, your Bb course shell will be created and enrolled automatically.<br></p>
    
    <p>Additionally, in situations where one instructor is teaching multiple sections of the same course, by default all sections will be combined into one Bb course shell. If you want to have separate shells for different sections, or if you need a shell for for a research or independent study course, please submit a <a href="http://my.umbc.edu/go/blackboardrequest" rel="nofollow external" class="bo">new course request</a> or <a href="https://my.umbc.edu/go/request-help" rel="nofollow external" class="bo">submit an RT ticket</a> with your request. </p>
    
    As a reminder, all Bb course shells are initially unavailable to students until the instructor <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867862" rel="nofollow external" class="bo">makes it available</a>.</div>
]]>
</Body>
<Summary>UMBC Blackboard (Bb) course shells for both SP2014 and WT2014 were created on December 2, 2013.  The course shells for SP2014 are located on the Bb production server at...</Summary>
<Website>http://blackboard.umbc.edu</Website>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Thu, 05 Dec 2013 11:26:26 -0500</PostedAt>
</NewsItem>

<NewsItem contentIssues="false" id="38708" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/38708">
<Title>LDAP &amp; Webadmin downtime on 11/22/2013</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <span>Hello all.</span><div><br></div>
    <div>On Friday, November 22nd starting at 2pm <span>LDAP</span> <span>Master</span> and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be unavailable.  Account authentication and logins will not be affected during this downtime.  <div><br></div>
    <div>The maintenance window will allow staff to apply needed security and application updates.  The outage window is expected to last two hours with services being restored by 4pm on Friday, November 22nd.  <div><br></div>
    <div>During the outage window account creations will be queued and then processed upon restoration of services.  If you have any questions or concerns, please contact our Technology Support Center at x53838.</div>
    <div><br></div>
    <div>Thanks!</div>
    </div>
    </div>
    </div>
]]>
</Body>
<Summary>Hello all.    On Friday, November 22nd starting at 2pm LDAP Master and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be...</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Thu, 21 Nov 2013 15:30:22 -0500</PostedAt>
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<NewsItem contentIssues="false" id="38315" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/38315">
<Title>Digital Storytelling on the iPad Workshop</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <p><span>On January 23 and 24 the New Media Studio and the Department of Media and Communications Studies will offer a two-day hands-on workshop exploring digital storytelling using the iPad.   The workshop will center on the creation of short reflective digital movies using iMovie.  Through this experience, participants will gain insight into the possibilities that visual assignments offer for their own teaching.  The workshop will also include time for pedagogical discussions and showcasing what some UMBC faculty are currently doing to integrate new tools in the classroom. Participants will orient themselves with various education and digital production apps, sharing how the iPad can become a valuable asset in their classrooms (planning, content delivery, and creative production).  </span></p>
    <p>We will use new iPad Airs provided for the workshop by DoIT.  Lunch will be provided by the Faculty Development Center.  The workshop will run 10:00 am to 4:00 pm each day and will be held in the Dresher Center conference room (PAH 216.)</p>
    <p>The workshop is limited to eleven participants and is open to UMBC faculty, staff and graduate assistants.   Priority will be given to faculty.  To reserve a seat in the workshop please email <a href="mailto:shewbrid@umbc.edu" rel="nofollow external" class="bo">shewbrid@umbc.edu</a> .</p>
    </div>
]]>
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<Summary>On January 23 and 24 the New Media Studio and the Department of Media and Communications Studies will offer a two-day hands-on workshop exploring digital storytelling using the iPad.   The...</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Wed, 13 Nov 2013 09:51:27 -0500</PostedAt>
<EditAt>Wed, 13 Nov 2013 09:58:12 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="37559" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/37559">
<Title>Blackboard Down for Maintenance 10 pm 11/22 to 1 am 11/23</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down from 10 pm Friday 11/22 to 1 am Saturday 11/23.  This down time is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> and is necessary for DoIT staff to perform <span>system-wide upgrades, including patches and fixes, need to be applied. Please be sure to save or submit any work before this time. Any unsaved or unsubmitted work will immediately be lost when the system shuts down.</span><div><br></div>
    <div>After Blackboard is back online, please clear your Internet browser cache and cookies before logging in. Step-by-step instructions are on <a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo">https://wiki.umbc.edu/x/gIAc</a>
    </div>
    </div>
]]>
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<Summary>The UMBC Blackboard server will be down from 10 pm Friday 11/22 to 1 am Saturday 11/23.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to...</Summary>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Tue, 12 Nov 2013 08:26:14 -0500</PostedAt>
<EditAt>Fri, 20 Dec 2013 09:13:31 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="38221" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/38221">
<Title>Phishing Scam Alert - Subject: IT Service Help Desk</Title>
<Tagline>UMBC would never ask "users are to verify there accounts."</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <p>A new phishing scam is threatening to deactivate email accounts. This email is not from UMBC. <strong>Do not click this link.</strong></p>
    <p><br></p>
    <p>Here's what's being received:</p>
    <p><br></p>
    <p>"This E-mail is sent by the HelpDesk Expert for IT Support system for Mailbox notification and update purposes. We are conducting an email sweep upgrade due to our new login home page that is coming up soon for your better and faster server. So we are removing all unused email and registration of all active Student/Staff mail account to enable the University create new logins for our 2013/2014 students and staff. So all users are to verify there accounts.</p>
    <p><br></p>
    <p><strong>CLICK HERE:</strong> To go to verification page and follow the instructions on the popup page</p>
    <p><br></p>
    <p>IMPORTANT NOTICE: ACCOUNT OWNER THAT REFUSES TO VERIFY/UPGRADE HIS/HER ACCOUNT WILL LEADS TO YOUR ACCOUNT DE-ACTIVATION WITHIN 48 HOURS PRIOR TO THE URGENT THAT CONTAINED IN THIS SHEET.</p>
    <p><br></p>
    <p>Copyright@2013 Help-desk Technical Support Centre."</p>
    <p><br></p>
    <p><br></p>
    <p><strong>Again: Do Not Click The Link. If you already did, please change your password immediately.</strong></p>
    </div>
]]>
</Body>
<Summary>A new phishing scam is threatening to deactivate email accounts. This email is not from UMBC. Do not click this link.     Here's what's being received:     "This E-mail is sent by the HelpDesk...</Summary>
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<Tag>phishing</Tag>
<Tag>security</Tag>
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<PostedAt>Mon, 11 Nov 2013 12:48:18 -0500</PostedAt>
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<NewsItem contentIssues="false" id="38208" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/38208">
<Title>RT Downtime Notice for 12-14-2013</Title>
<Body>
<![CDATA[
    <div class="html-content">I wanted to reach out to this group and provide an update on some system upgrades scheduled for RT over the next 8 months or so.<br><br>RT has been in place almost 5 years now running on the same hardware. The first phase is to upgrade the database server hardware. <br><br>This update will occur the morning of December 14, 2013 starting at 6am with an anticipated completion by 2pm. A version of this new setup will be available for testing the week of 12-3-2013. Please share any issues you may find asap so we can do our best to remedy the problem.<br><br>This upgrade will provide some improvements in stability and performance.<br><br>Our second phase will be the migration of the RT Application to new hardware. This is currently schedule to be completed by March 2014.<br><br>Both of the phases, although complex for the technical team, should be seamless to the end-user community as we are not changing the actual application.<br><br>The final phase (3) will be completed in June of 2014 and this will involve the actual application used by all users of RT. This phase will require more testing and possible training to power users depending on the new features that may be available by that time. Currently we are on version 4.0.6 and version 4.2.0 is now available. I will review the product for the most stable and up to date version available by the beginning Q2 2014.<br><br>Please feel free to provide any feedback or questions concerning any of the 3 phases I have identified.<br><br>Lastly, John and I have discussed the possibility of having a users group just prior to the holidays to catch up on the many uses of RT in your offices as well as introduce some new practices being employed by many new members of the RT community.<br><br>Thanks<br><br>Joe<br>
    </div>
]]>
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<Summary>I wanted to reach out to this group and provide an update on some system upgrades scheduled for RT over the next 8 months or so.  RT has been in place almost 5 years now running on the same...</Summary>
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<PostedAt>Mon, 11 Nov 2013 10:04:22 -0500</PostedAt>
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