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<NewsItem contentIssues="true" id="88893" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/88893">
<Title>WT/SP2020 Courses Created in Blackboard on December 2, 2019</Title>
<Body>
<![CDATA[
    <div class="html-content"><p>Blackboard course shells for WT2020 and SP2020 <a href="https://wiki.umbc.edu/x/eYHGAw" rel="nofollow external" class="bo">were created</a> on December 2, 2019.</p><p><span>The </span><a href="https://wiki.umbc.edu/x/VIdnB" rel="nofollow external" class="bo">Ultra Course Preview</a><span> setting is again enabled in WT/SP2020 courses to <a href="https://doit.umbc.edu/news/?id=82277" rel="nofollow external" class="bo">allow faculty adoption</a> with an</span><span> <a href="https://doit.umbc.edu/news/?id=88788" rel="nofollow external" class="bo">updated support schedule</a></span><span> of Ultra (<a href="https://doit.umbc.edu/news?id=83448" rel="nofollow external" class="bo">see prior announcement</a>).</span><span> The <a href="https://wiki.umbc.edu/x/VIdnB" rel="nofollow external" class="bo">Ultra Course Preview</a> tool allows faculty to convert an existing Original course and see what it looks like in Ultra. </span></p><p></p><ul><li><span>Related FAQ: </span><a href="https://wiki.umbc.edu/x/VIdnB" rel="nofollow external" class="bo">How do I preview my course as an Ultra course?</a></li><li><span>Learn </span><a href="https://wiki.umbc.edu/x/LohnB" rel="nofollow external" class="bo">what's new in Ultra</a> in 2019</li></ul><div>The <a href="https://doit.umbc.edu/news/?id=82487" rel="nofollow external" class="bo">new accessibility tool</a> Ally is also enabled in all new course shells starting this past summer. Ally automatically scans uploaded and created course content, then performs a series of steps to make that content more accessible. Please review the <a href="https://wiki.umbc.edu/x/2IGdB" rel="nofollow external" class="bo">Ally FAQs</a> for more information about the <a href="https://wiki.umbc.edu/x/_YGdB" rel="nofollow external" class="bo">accessibility indicators</a> on course content and <a href="https://wiki.umbc.edu/x/3IGdB" rel="nofollow external" class="bo">alternative formats</a>, or sign up for <a href="https://my3.my.umbc.edu/groups/instructional-technology/events?mode=upcoming&amp;tag=ally" rel="nofollow external" class="bo">an Ally orientation session</a>.</div><div><br></div>
    <p><strong>About Course Creation</strong></p>
    <p>Bb shells for WT2020 and SP2020 are available for all courses (designated as lecture, lab, field or discussion) listed in the <a href="http://my.umbc.edu/go/schedule" rel="nofollow external" class="bo"> UMBC Schedule of Classes (SOC)</a>, provided that there is an <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe_1.html" rel="nofollow external" class="bo"> instructor of record</a> listed. As new course sections and/or instructors are added to the SOC by <a href="https://docs.google.com/a/umbc.edu/document/d/1rwm_adJUvAP3cxL-QCrb56n9ql4xrR8FHd9_1Cw0vJI/edit?usp%3Dsharing" rel="nofollow external" class="bo"> Department Scheduling Coordinators</a>, corresponding Bb shells are automatically generated overnight. </p>
    <ul>
    <li>If you are an instructor, and your name is not associated with the course you are teaching in the <a href="http://my.umbc.edu/go/schedule" rel="nofollow external" class="bo"> SOC</a>, please see your <a href="https://docs.google.com/a/umbc.edu/document/d/1rwm_adJUvAP3cxL-QCrb56n9ql4xrR8FHd9_1Cw0vJI/edit?usp%3Dsharing" rel="nofollow external" class="bo"> Departmental Scheduling Coordinator</a> to resolve the issue. Once you are listed in the <a href="https://my.umbc.edu/go/schedule" rel="nofollow external" class="bo"> SOC</a>, your Bb course shell will be created automatically. </li>
    <li>If you and your <a href="https://docs.google.com/a/umbc.edu/document/d/1rwm_adJUvAP3cxL-QCrb56n9ql4xrR8FHd9_1Cw0vJI/edit?usp%3Dsharing" rel="nofollow external" class="bo"> Department Scheduling Coordinator</a> believe you are correctly assigned as the instructor of record in the SOC and you do not see your course shell in Blackboard, please submit a Request Tracker (RT) ticket via <a href="https://my.umbc.edu/help" rel="nofollow external" class="bo"> my.umbc.edu/help</a>.</li>
    <li>If you need a Bb shell for a research or independent study course, please submit a <a href="http://www.umbc.edu/doit/blackboard/requestbbshell.html" rel="nofollow external" class="bo"> new course request</a>.</li>
    </ul>
    <p>Instructors who teach multiple sections of the same course will find those enrollments merged into one Bb course shell. These sections may be split upon <a href="https://my.umbc.edu/go/request-help" rel="nofollow external" class="bo"> request by an RT ticket</a>, which we recommend <a href="https://wiki.umbc.edu/x/d4HGAw" rel="nofollow external" class="bo"> submitting at least one week</a> before the semester starts, if not as soon as courses are created in Blackboard.</p>
    <p>Student enrollment in Bb mirrors the official registration in SA and updates hourly. However, courses are not accessible to students by default until the instructor of record <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId%3D1867862" rel="nofollow external" class="bo"> makes them available</a>.</p>
    <p>As always, if you have any questions, please consider the following options:</p>
    <ul>
    <li><a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo">Check our extensive FAQ collection</a></li><ul><li><span><a href="https://wiki.umbc.edu/x/LohnB" rel="nofollow external" class="bo"><span>What’s new in Ultra?</span></a> | <a href="https://wiki.umbc.edu/display/faq/Known+Issues+with+Blackboard" rel="nofollow external" class="bo"><span>Known Issues</span></a></span></li></ul><li><a href="http://my.umbc.edu/go/request-help" rel="nofollow external" class="bo">Open a ticket via RT</a></li><li>Follow the <a href="http://my.umbc.edu/groups/instructional-technology" rel="nofollow external" class="bo">Instructional Technology</a> &amp; <a href="http://my.umbc.edu/groups/doit" rel="nofollow external" class="bo">DoIT</a> myUMBC groups</li><ul><li>Sign up for <a href="https://my3.my.umbc.edu/groups/instructional-technology/events" rel="nofollow external" class="bo">a webinar &amp; other training</a> </li></ul>
    <li><a href="http://doit.umbc.edu/itnm/staff/" rel="nofollow external" class="bo"> Request a consult</a> with instructional technology staff</li>
    </ul></div>
]]>
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<Summary>Blackboard course shells for WT2020 and SP2020 were created on December 2, 2019.  The Ultra Course Preview setting is again enabled in WT/SP2020 courses to allow faculty adoption with an updated...</Summary>
<Website>https://my3.my.umbc.edu/groups/bbannouncements/posts/88893</Website>
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<Group token="bbannouncements">Blackboard Announcements</Group>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Tue, 03 Dec 2019 08:06:22 -0500</PostedAt>
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<NewsItem contentIssues="true" id="88788" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/88788">
<Title>DoIT Adjusts Support of Bb Ultra Rollout</Title>
<Tagline>All faculty still decide when to migrate before FA21</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>Based on <a href="https://doit.umbc.edu/news/?id=88786" rel="nofollow external" class="bo">new analysis</a> of how Blackboard (Bb) Ultra has been adopted across campus, DoIT has decided to modify its approach to faculty support across colleges. </span></p><p><span>Specifically, DoIT will focus on supporting the </span><span><strong>College of Engineering and IT (CoEIT) in Spring 2020</strong></span><span>, and the </span><span><strong>College of Natural, Mathematical and Natural Sciences (CNMS) in Fall 2020</strong></span><span>. In addition, the rollout period for all colleges and focus areas will extend across two terms (not one, as </span><a href="https://doit.umbc.edu/news/?id=83448" rel="nofollow external" class="bo"><span>previously announced</span></a><span>). There are no changes in DoIT support focusing on the College of Arts, Humanities and Social Sciences (CAHSS) in Spring 2021. Also, DoIT still plans to discontinue support of Blackboard Classic prior to Fall 2021.</span></p><span>To be clear, </span><span><strong>this change is solely focused on how DoIT organizes its own support of faculty</strong></span><span>, who still make the final decision of when to switch to Bb Ultra. However, DoIT still recommends all faculty </span><a href="https://doit.umbc.edu/itnm/?id=78853" rel="nofollow external" class="bo"><span>check their Ultra Course Preview and/or Sandbox</span></a><span> well before doing so.</span></span><div><span><span><br></span></span></div><div><img src="https://my3.my.umbc.edu/groups/instructional-technology/posts/88788/attachments/34018" alt="DoIT Support Rollout by College" style="max-width: 100%; height: auto;"></div><div><strong>
    Why DoIT is Adjusting its Support Approach
    </strong></div><div><strong><br></strong></div><div><span><p><span>Basically, <a href="https://doit.umbc.edu/news/?id=88786" rel="nofollow external" class="bo">we've learned some things we didn't know</a> </span><span>on April 4 when we first announced the phased rollout by college. Specifically, CAHSS has adopted Ultra far more than any other college (61% of all <a href="https://wiki.umbc.edu/x/_AQ9BQ" rel="nofollow external" class="bo">270 Ultra courses to date</a>), which was not expected since we slated it to go last because it typically has the greatest number of courses (about 850 per term). Also, CNMS, which typically has the fewest Bb courses (about 150 per term), actually has the <a href="https://doit.umbc.edu/news/?id=88786" rel="nofollow external" class="bo">highest amount of student usage</a> </span><span>based on average logins, interactions and duration per student across all courses. Reflecting on both facts, we thought it best to adapt how DoIT supports all faculty moving to Ultra.</span></p><span>To stay current on the latest Ultra developments, including </span><a href="https://wiki.umbc.edu/x/LohnB" rel="nofollow external" class="bo"><span>what’s new</span></a><span> or </span><a href="https://wiki.umbc.edu/x/04ZnB" rel="nofollow external" class="bo"><span>recently released functionality</span></a><span>, visit </span><a href="http://umbc.edu/go/ultra" rel="nofollow external" class="bo"><span>umbc.edu/go/ultra</span></a><span>.</span></span></div></div>
]]>
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<Summary>Based on new analysis of how Blackboard (Bb) Ultra has been adopted across campus, DoIT has decided to modify its approach to faculty support across colleges.   Specifically, DoIT will focus on...</Summary>
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<PostedAt>Tue, 26 Nov 2019 07:57:29 -0500</PostedAt>
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<NewsItem contentIssues="true" id="88786" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/88786">
<Title>Why CNMS Student Bb Use is So High</Title>
<Tagline>Use of Assessments is Key -- and Informs Ultra Rollout</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>When DoIT </span><a href="https://doit.umbc.edu/news/?id=83448" rel="nofollow external" class="bo"><span>announced</span></a><span> the phased rollout of Blackboard (Bb) Ultra on April 4 of this year, we did so based on the number of courses typically using Bb in each college as of Spring 2019, starting with least to greatest, to afford more time to colleges using Bb the most. To date, </span><a href="https://wiki.umbc.edu/x/_AQ9BQ" rel="nofollow external" class="bo"><span>270 courses have moved to Bb Ultra in Fall 2019</span></a><span>, nearly doubling the 147 who did so in Spring 2019. </span></p><p><span>However, of the 270 Fall 2019 Ultra courses, 61% are from the College of Arts, Humanities and Social Sciences (CAHSS), which was not expected, followed by 11% from the College of Engineering &amp; Information Technology (CoEIT), and 3% from CNMS. The Division of Professional Studies (DPS), Division of Undergraduate Academic Affairs (DUAA), Erickson School and Social Work collectively represent 65 courses (24.5%), which was DoIT’s priority focus for Fall 2019. </span></p><span>Interestingly, while CNMS typically has fewer courses than any other college each term, average student use of Bb (e.g., logins, interactions, duration, etc.) is typically much higher than any other college.* </span><span>DoIT has determined this is due to relatively more CNMS courses using assessments, which </span><a href="https://doit.umbc.edu/news/?id=80996" rel="nofollow external" class="bo"><span>research by UMBC and others</span></a><span> has shown is related to higher student use of a learning management system (LMS) generally.</span></span><div><span><br></span></div><div><img src="https://my3.my.umbc.edu/groups/instructional-technology/posts/88786/attachments/34019" alt="Why CNMS Blackboard Student Use is So High" style="max-width: 100%; height: auto;"></div><div><span><br></span><span><span><span><p><span>As such, given how the campus has typically used Blackboard in the past -- and particularly in CNMS -- DoIT decided to focus more on courses that suggest they are ready for Ultra next term. We think that means some high-enrollment courses making heavy use of groups and assessments might be better suited staying with the traditional Blackboard classic for another term. Currently, there are relatively fewer such courses in CoEIT than CNMS, so <a href="https://doit.umbc.edu/news/?id=88788" rel="nofollow external" class="bo">DoIT has adjusted its Ultra support approach</a> accordingly. </span></p><p><span>At the same time, we recognize some courses in </span><span><em>any</em></span><span> college may have similar usage profiles, which is why DoIT will also be notifying </span><span><em>any</em></span><span> instructors of such courses of our findings and recommendation prior to Winter &amp; Spring 2020 courses being created after Thanksgiving.</span></p><p><span>Finally, we have shared our findings &amp; recommendations with Blackboard’s Ultra Development team, which was here on campus last spring to meet with UMBC’s Ultra faculty and </span><a href="https://wiki.umbc.edu/x/kAU9BQ" rel="nofollow external" class="bo"><span>ambassadors</span></a><span>, and continues to monitor UMBC’s experience as an early adopter and valued client institution. We are also conducting a survey of students in current Fall 2019 Bb Ultra courses (results to be shared at the end of the term).</span></p><p><span>
    * </span><span>See </span><span>UMBC Report Exchange (REX) </span><a href="https://rexprd-ssrs1.rex.aws.umbc.edu/Reports/report/Analytics%20for%20Learn%20Reports/Learn%20Course%20Use%20By%20College" rel="nofollow external" class="bo"><span>“Blackboard Use by College” report</span></a><span>(requires <em>my</em>UMBC login</span><a href="https://wiki.umbc.edu/x/6BDSAQ" rel="nofollow external" class="bo"><span>with ad\ before username</span></a><span>).</span></p><p><span><a href="https://my3.my.umbc.edu/groups/instructional-technology/posts/88786/attachments/34020" rel="nofollow external" class="bo">More Information</a></span></p><p><br></p><p><em><strong>By John Fritz</strong></em></p></span></span></span></div></div>
]]>
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<Summary>When DoIT announced the phased rollout of Blackboard (Bb) Ultra on April 4 of this year, we did so based on the number of courses typically using Bb in each college as of Spring 2019, starting...</Summary>
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<Tag>fritz</Tag>
<Group token="instructional-technology">Instructional Technology</Group>
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<Sponsor>Instructional Technology</Sponsor>
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<PostedAt>Mon, 25 Nov 2019 22:59:49 -0500</PostedAt>
<EditAt>Wed, 19 May 2021 15:21:36 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="88762" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/88762">
<Title>Slurm Slow to Respond on Taki</Title>
<Body>
<![CDATA[
    <div class="html-content">Good morning,<div><br></div><div>We are aware that slurm commands such as squeue and sacct are running slowly or even timing-out this morning. We are investigating the issue. Slurm documentation seems to indicate that this may be due to a large number of concurrent jobs in addition to frequent queries to the slurm database. </div><div><br></div><div>Running jobs seem to be unaffected by this issue. Though some may need to be cancelled to resolve the apparent load on slurm.</div><div><br></div><div>I will follow up by editing this post with the resolution.</div><div><br></div><div>----------------------</div><div>Update #1</div><div><br></div><div>I can confirm that the issue is a high number of jobs (near 50K, total) pending in the slurm queue. This generated a high load for the database when queries were made such that the remote calls over the network (from any node to the management node) timed-out before they could be completed. </div><div><br></div><div><div>----------------------</div><div> Update #2</div></div><div><br></div><div>By increasing the time the network considers for a 'time-out' I was able to finally gather information from the slurm database and administratively cancel a few tens of thousands of jobs. I am working now with slurm support to determine the best way to limit the total number of jobs on the queue. This will mean that future sbatch submissions will generate errors when attempting to submit a number of jobs that would put the slurm queue above the limit. This is preferable to squeue being unavailable to all users due to high load.</div><div><br></div><div><br></div><div>Happy Monday!</div><div>Roy Prouty</div><div><br></div><div><div>HPC System Administrator</div><div>Research Computing Specialist, UMBC DoIT</div><div>Office: (410) 455-6351</div></div></div>
]]>
</Body>
<Summary>Good morning,    We are aware that slurm commands such as squeue and sacct are running slowly or even timing-out this morning. We are investigating the issue. Slurm documentation seems to indicate...</Summary>
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<Group token="hpcf">HPCF</Group>
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<Sponsor>HPCF</Sponsor>
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<PostedAt>Mon, 25 Nov 2019 08:12:05 -0500</PostedAt>
<EditAt>Thu, 06 Aug 2020 13:47:39 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="88413" important="true" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/88413">
<Title>11-15-2019 5:00 pm Downtime for RT</Title>
<Body>
<![CDATA[
    <div class="html-content"><p><span>As part of our ongoing 
    commitment to security, DoIT's Unix Infrastructure group will be conducting
     its quarterly system patching on Friday, November 15th between 5:00pm-6:00pm for the RT system.</span></p><p><span>Please contact me if you have any questions.</span></p><p><span>Joe
    Kirby ,  Assistant Vice President, Business Systems<br>
    Division of Information Technology (DoIT) <br>
    Support Response -   <a href="http://www.umbc.edu/doit" rel="nofollow external" class="bo"><span>http://www.umbc.edu/doit</span></a> <br>
    Administration 627<br>
    Office - 410-455-3020 <br>
    Email - <a href="mailto:kirby@umbc.edu" rel="nofollow external" class="bo"><span>kirby@umbc.edu</span></a></span><span></span></p><p><span><br></span></p></div>
]]>
</Body>
<Summary>As part of our ongoing  commitment to security, DoIT's Unix Infrastructure group will be conducting  its quarterly system patching on Friday, November 15th between 5:00pm-6:00pm for the RT system....</Summary>
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<Tag>bsg</Tag>
<Group token="rt">RT - Request Tracker</Group>
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<Sponsor>RT - Request Tracker</Sponsor>
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<PostedAt>Wed, 13 Nov 2019 10:00:08 -0500</PostedAt>
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<NewsItem contentIssues="false" id="88408" important="true" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/88408">
<Title>Reboot of taki-usr1</Title>
<Body>
<![CDATA[
    <div class="html-content">Good morning!<div><br></div><div>Due to memory consumption on the taki login node, `taki-usr1`, we are rebooting the node to clear associated errors.</div><div><br></div><div>When free memory on one of our machines drops below a certain threshold, a special system process starts to kill processes based on a set of industry-set heuristics. The demise of these processes could lead to unexpected machine behavior, necessitating a reboot of the machine.</div><div><br></div><div>I'd like to take this opportunity to remind all taki users that the login node is used by all taki users. This node should be used to access files, write and compile code, and submit jobs to the slurm scheduler. Tests of code or workflows should be delegated to the develop partition. More information on how to use these nodes is located on the HPCF Website (<a href="https://hpcf.umbc.edu/cpu/how-to-run-programs-on-taki/" rel="nofollow external" class="bo">https://hpcf.umbc.edu/cpu/how-to-run-programs-on-taki/</a><span>).</span></div><div><span><br></span></div><div><span><br></span></div><div>---------------------</div><div><span>Update #1:</span></div><div><span><br></span></div><div><span>Choosing to look at `squeue` as an indicator on this issue. Squeue is now responding but with an added me</span>ssage that "MessageTimeout is too high for effective fault-tolerance". This is expected. I increased the MessageTimeout configuration parameter in an attempt to give more time for the slurm database to respond. This seems to be working, but it leaving us with an authentication issue. </div><div><br></div><div>Looking at the output of squeue, there are many tens of thousands of similar jobs being run by some users. I am cancelling these and will follow-up with the users and PIs (where necessary). I will also discuss with our slurm support how to configure slurm to avoid this situation in the future.</div><div><br></div><div>---------------------</div>
    
    
    
    
    
    
    
    <div><span><br></span></div><div><span>Thanks!</span></div><div><span>Roy Prouty</span></div><div><span><br></span></div><div>HPC System Administrator</div><div>Research Computing Specialist, UMBC DoIT</div><div>Office: <span>(410) 455-6351</span></div></div>
]]>
</Body>
<Summary>Good morning!    Due to memory consumption on the taki login node, `taki-usr1`, we are rebooting the node to clear associated errors.     When free memory on one of our machines drops below a...</Summary>
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<Sponsor>HPCF</Sponsor>
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<PostedAt>Wed, 13 Nov 2019 09:32:49 -0500</PostedAt>
<EditAt>Mon, 25 Nov 2019 08:28:18 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="87848" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/87848">
<Title>End of Semester Sprint Offers Customized Consults to Faculty</Title>
<Tagline>Three Sprints. One Day. Choose your time &amp; topic.</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><div>The end of semester is a busy time of year for everyone, especially faculty. Instructional Technology will host <a href="https://my3.my.umbc.edu/groups/instructional-technology/events?mode=upcoming&amp;tag=end-of-semester-sprint" rel="nofollow external" class="bo">three 90-minute sprint sessions on Wednesday, December 11, 2019</a> for faculty to walk-in and request a customized consult on any number of topics including:</div><div><ul><li><span>Preparing for Ultra: Plan your course roadmap to optimize your transition to the new course interface.</span></li><li><span>Tuning up your Blackboard gradebook: Create columns, drop scores, check calculations, verify weighted totals, etc.</span></li><li><span>Delivering &amp; configuring virtual tests: Create online tests and promote academic integrity in online testing using Bb and Respondus Lockdown Browser. </span></li><li><span>Conquering your end of semester “to do” list:: Export your gradebook, archive your course, plan for the next term, etc.</span></li><li><span>Checking your course materials for accessibility: Use Ally to check your accessibility meters and review alternative formats. </span></li><li><span>Recording &amp; sharing videos with Panopto: Flip your classroom &amp; prepare lectures.</span></li><li><span>Planning for snow days: Schedule, deliver &amp; record virtual classes with Collaborate.</span></li></ul><span>Or <a href="https://forms.gle/unqta2Q84EhMQ3N1A" rel="nofollow external" class="bo">take our survey</a>: Let us know about your topics and questions.</span></div><div><span><br></span></div><div><span>The December 11 sprint will <a href="https://my3.my.umbc.edu/groups/instructional-technology/events?mode=upcoming&amp;tag=end-of-semester-sprint" rel="nofollow external" class="bo">across three timeslots</a>:</span></div><div><span><br></span></div><div><span><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/77614" rel="nofollow external" class="bo">Sprint 1</a> - 10 AM - 11:30 AM</span></div><div><span><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/77616" rel="nofollow external" class="bo">Sprint 2</a> - 12 PM - 1:30 PM </span><span>Meet UMBC’s </span><span>comfort pup, Chip!</span></div><div><span><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/77617" rel="nofollow external" class="bo">Sprint 3</a> - 2 PM - 3:30 PM</span></div><div><span><br></span></div><div><div>We encourage faculty to <strong><a href="https://my3.my.umbc.edu/groups/instructional-technology/events?mode=upcoming&amp;tag=end-of-semester-sprint" rel="nofollow external" class="bo">stop by at any time during a sprint</a> -- for any amount of time</strong> -- c<span>ome for 15 minutes or an hour. Whatever fits your schedule. </span><span>Bring your laptop or portable device and your questions!</span></div><div><br></div><div>Light refreshments will be provided throughout the day. </div><div><br></div><div>Attend any sprint to enter a drawing for a Kindle Fire. <span>The first 10 people to bring a friend to a sprint will get an Ultra t-shirt.</span></div></div></div>
]]>
</Body>
<Summary>The end of semester is a busy time of year for everyone, especially faculty. Instructional Technology will host three 90-minute sprint sessions on Wednesday, December 11, 2019 for faculty to...</Summary>
<Website>https://my3.my.umbc.edu/groups/instructional-technology/posts/87848</Website>
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<Tag>accessibility</Tag>
<Tag>assessment</Tag>
<Tag>collaborate</Tag>
<Tag>consult</Tag>
<Tag>fa2019</Tag>
<Tag>gradebook</Tag>
<Tag>online-learning</Tag>
<Tag>panopto</Tag>
<Tag>sprint</Tag>
<Tag>ultra</Tag>
<Tag>walk-in</Tag>
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<Sponsor>Instructional Technology</Sponsor>
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<NewsItem contentIssues="false" id="88206" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/88206">
<Title>Quarterly patching downtime on 11/15/2019 &amp; 11/16/2019</Title>
<Body>
<![CDATA[
    <div class="html-content"><p><span>As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Friday, November 15th and Saturday, November 16th.  While many of the systems will be patched without any service disruption, there are some systems which require the downtime of key services.  The schedule below outlines which key services will be offline and for how long.</span></p><p><span>Friday, 11/15/2019 between 4pm and 10pm (most systems will only be down for a short period during this time): </span></p><ul><li><span><strong>Between 4pm and 5:30pm only:</strong> LDAP-Master and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be unavailable.  Account authentication and logins will not be affected during this downtime</span></li><li><span>The web hosting environments (virthost) will be partially unavailable (pages will be available but any database calls will not work)</span></li><li><span>Access to Cyrus and UMBC Webmail (accounts not migrated to UMBC Gmail)</span></li><ul><li><span>All mail will be queued up and delivered after the server is patched</span></li></ul><li>All HFS (user) servers will be offline</li><li><span>Certain software licenses will be unavailable (autodesk, cadence, idl, schrodinger, xilinx, mathematica)</span></li></ul><p><span>Saturday, 11/16/2019 between 9am and 11am(most systems will only be down for a short period during this time):</span></p><ul><li><span>myUMBC lite page will be up resulting in reduced myUMBC functionality</span></li><li><span>Wiki will be unavailable</span></li><li><span>The sites (wordpress) web hosting environment will be unreachable</span></li></ul><div><br></div><p><span>Please let us know if you have any concerns or questions.</span></p><p><span>Thanks!</span></p><p><span>Tim Champ</span></p><p><span>Manager of Unix Infrastructure</span></p><p><span>UMBC DoIT</span></p></div>
]]>
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<Summary>As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Friday, November 15th and Saturday, November 16th.  While many of...</Summary>
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<NewsItem contentIssues="true" id="88151" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/88151">
<Title>Improved accessibility support for Ultra courses in November</Title>
<Tagline>Light update also features new icons throughout Ultra system</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>As a fully redesigned system, Ultra benefits from an intentional focus on accessibility and mobile responsiveness. In addition to extensive checks to meet accessibility standards, Ultra includes support for <a href="https://wiki.umbc.edu/display/faq/Ally" rel="nofollow external" class="bo">Ally</a>, an integrated tool that checks course content for accessibility and generates alternative formats for users.</span></p><p><span>With the November update, both the <a href="https://wiki.umbc.edu/x/_YGdB" rel="nofollow external" class="bo">accessibility meters</a> for faculty and the <a href="https://wiki.umbc.edu/x/8IGdB" rel="nofollow external" class="bo">alternative formats</a> for all users will be as visible as they are in Original courses. </span><span>Accessibility scores for instructors will be available with attachments in document and tests with, appearing next to the files they are scoring. This makes it easier for instructors to see how their content scores and fix any issues. S</span><span>tudents will be able to easily download alternative formats of files and images by selecting the alternative file icon and choosing the desired format.</span></p><p><span><br></span></p><p><img src="https://blackboard.umbc.edu/bbcswebdav/institution/doitnews/ultra-updates/ultra_ally_indicators.png" alt="Screenshot of Ultra course with new Ally indicators" style="max-width: 100%; height: auto;"></p><p><span><br></span></p><p><span>Note: </span>Accessibility scores and alternative format icons are only available with attached files. They will not be available with files and images added through the Ultra content editor. Instructors may also reference the <a href="https://wiki.umbc.edu/x/HQM9BQ" rel="nofollow external" class="bo">Course </a><a href="https://wiki.umbc.edu/x/HQM9BQ" rel="nofollow external" class="bo">Accessibility</a><a href="https://wiki.umbc.edu/x/HQM9BQ" rel="nofollow external" class="bo"> Report</a>.</p><p><span>Faculty and students may also note a complete redesign of all icons throughout the Ultra system. </span><span>Most notably, the updated icons are darker and will appear more prominently, particularly in Ultra courses. </span><span><a href="https://wiki.umbc.edu/x/LohnB" rel="nofollow external" class="bo">Additional updates in November</a> include moving the Batch Edit tool into the </span><span>overflow menu with other bulk course management tools to better align with how it's used and </span><span>updating the assessment creation buttons to use Save and Cancel rather than Done. The blank Learning Module will also be removed from the Ultra course page to avoid confusion.</span></p><p><span>Finally, with the November update, </span><span>Ultra Documents now have a description field that will appear on the Course Content page, which allows instructors to give high-level details about what the Ultra documents contain, reducing unnecessary clicks for students.</span></p><p><span>The </span><a href="https://wiki.umbc.edu/x/LohnB" rel="nofollow external" class="bo"><span>next Blackboard Learn update</span></a><span> will be posted to our test site around November 12th and pushed to production around December 5th. Faculty who are interested in test driving new features before they are released to production should </span><a href="http://my.umbc.edu/go/request-help" rel="nofollow external" class="bo"><span>open an RT ticket</span></a><span> to request early access. </span></p><p><span>As always, if you have any questions, please consider the following options:</span></p><ul><li><a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo"><span>Check our extensive FAQ collection</span></a><span> </span></li><ul><li><a href="https://wiki.umbc.edu/x/LohnB" rel="nofollow external" class="bo"><span>What’s new in Ultra?</span></a><span> | </span><a href="https://wiki.umbc.edu/display/faq/Known+Issues+with+Blackboard" rel="nofollow external" class="bo"><span>Known Issues</span></a><span> </span></li></ul><li><a href="http://my.umbc.edu/go/request-help" rel="nofollow external" class="bo"><span>Open a ticket via RT</span></a></li><li><span>Follow the </span><a href="http://my.umbc.edu/groups/instructional-technology" rel="nofollow external" class="bo"><span>Instructional Technology</span></a><span> &amp; </span><a href="http://my.umbc.edu/groups/doit" rel="nofollow external" class="bo"><span>DoIT</span></a><span> myUMBC groups</span></li><ul><li><span>Sign up for </span><a href="https://my3.my.umbc.edu/groups/instructional-technology/events" rel="nofollow external" class="bo">a webinar &amp; other training</a><span> </span></li></ul><li><a href="http://doit.umbc.edu/itnm/staff/" rel="nofollow external" class="bo"><span>Request a consult</span></a><span> with instructional technology staff</span></li><li><span>Review your course content with </span><a href="https://wiki.umbc.edu/x/2IGdB" rel="nofollow external" class="bo"><span>Ally</span></a></li></ul><p></p></span></div>
]]>
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<Summary>As a fully redesigned system, Ultra benefits from an intentional focus on accessibility and mobile responsiveness. In addition to extensive checks to meet accessibility standards, Ultra includes...</Summary>
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<PostedAt>Tue, 05 Nov 2019 09:52:37 -0500</PostedAt>
<EditAt>Tue, 17 Dec 2019 10:14:06 -0500</EditAt>
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<NewsItem contentIssues="true" id="88018" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/88018">
<Title>Best Practices for Duo Two-Factor Authentication</Title>
<Tagline>Increase your account&#8217;s security today!</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p>Nearly 2,500 faculty and staff members’ accounts are now being protected by Duo, and the numbers continue to rise. Whether you’ve been using Duo for years, or you’re a new user, it’s nice to be reminded of a few best practices for using Duo. These tips, and a number of other topics, can be found on our <a href="https://umbc.edu/go/duo" rel="nofollow external" class="bo">Duo FAQs</a>.</p><p><strong>Reduce how much you’re prompted by Duo - <a href="https://wiki.umbc.edu/x/M4EaAw" rel="nofollow external" class="bo">Use Remember me for 30 days</a></strong></p><p>Do you like the security you get by using Duo, but don’t want to use the second-factor step every time you log in? Simple. Just check the “Remember me for 30 days” checkbox on the Duo authentication screen.</p><p><em>NOTE: Only use this option on computers you control and trust. For example, your office computer or home computer. Do not use this option on public computers.</em></p><p><strong>Don’t type or call - <a href="https://wiki.umbc.edu/x/f4BnB" rel="nofollow external" class="bo">Use Push notifications</a></strong></p><p>By far, the easiest way to use Duo is with a push notification to your smartphone. More than likely you have your smartphone with you. Simply press “send push” on the Duo authentication screen and acknowledge the push notification on your device.</p><p><strong>Protect yourself from being locked out - <a href="https://wiki.umbc.edu/x/RIBnB" rel="nofollow external" class="bo">Register multiple devices</a></strong></p><p>In the event you don't have your standard authentication device with you, like your smartphone, be sure to register additional devices such as your desk or home phone.</p><p>Have more questions about using Duo? Browse our <a href="https://umbc.edu/go/duo" rel="nofollow external" class="bo">Duo FAQs</a>, submit an RT ticket at <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">my.umbc.edu/help</a>, or contact the <a href="https://doit.umbc.edu/tsc/" rel="nofollow external" class="bo">Technology Support Center (TSC)</a> at (410) 455-3838.</p></span></div>
]]>
</Body>
<Summary>Nearly 2,500 faculty and staff members’ accounts are now being protected by Duo, and the numbers continue to rise. Whether you’ve been using Duo for years, or you’re a new user, it’s nice to be...</Summary>
<Website>https://my.umbc.edu/go/duo</Website>
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<PostedAt>Wed, 30 Oct 2019 09:54:58 -0400</PostedAt>
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