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<Title>UMBC Blackboard Update: FA2017</Title>
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<![CDATA[
    <div class="html-content"><span><p><span>UMBC Blackboard Update is provided by the </span><a href="http://umbc.edu/doit" rel="nofollow external" class="bo"><span>Division of Information Technology</span></a><span> for students, faculty and staff. If you have questions or need help, please consult the </span><a href="https://wiki.umbc.edu/display/faq/Blackboard" rel="nofollow external" class="bo"><span>Blackboard Help tab</span></a><span> inside Blackboard or directly at </span><a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo"><span>www.umbc.edu/blackboard/help</span></a><span>.  You can also contact the </span><a href="http://doit.umbc.edu/tsc" rel="nofollow external" class="bo"><span>Technology Support Center</span></a><span> at 410.455.3838 or </span><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867859" rel="nofollow external" class="bo"><span>submit an RT (Request Tracker) ticket</span></a><span> via the </span><a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo"><span>myUMBC Help Menu</span></a><span> or directly at </span><a href="http://my.umbc.edu/help" rel="nofollow external" class="bo"><span>my.umbc.edu/help</span></a><span>.</span></p><p><span><strong>HEADLINES</strong></span></p><p><span>Blackboard &amp; Instructional Technology 
    </span></p><ul><li><span><a href="http://doit.umbc.edu/news/?id=69043" rel="nofollow external" class="bo">FA2017 Courses Created on 7/18/17</a></span></li><li><a href="http://doit.umbc.edu/news/?id=68892" rel="nofollow external" class="bo"><span>Blackboard Cloud Migration Completed on 7/7/17</span></a></li><ul><li>Clear your <a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo"><span>browser cache &amp; cookies</span></a></li><li>Review Blackboard’s <a href="https://wiki.umbc.edu/x/jAKJAg" rel="nofollow external" class="bo"><span>new features &amp; updates</span></a><span> or </span><span><a href="https://wiki.umbc.edu/x/bwrSAQ" rel="nofollow external" class="bo">known issue</a>s</span></li><li>Access the <a href="https://docs.google.com/document/d/1I__5xmGWtT-1xoip6u821qGq-Mqsf8HQG6zr9N89n4g/edit?usp=sharing" rel="nofollow external" class="bo"><span>cloud migration FAQ</span></a></li></ul><li><p><a href="http://doit.umbc.edu/news/?id=69570" rel="nofollow external" class="bo"><span>Bb Instructor &amp; Student Mobile Apps Available for Download</span></a></p></li><li><p><a href="http://doit.umbc.edu/news/?id=66235" rel="nofollow external" class="bo"><span>Student Bb Activity Shining Light on Effective Course Design</span></a></p></li><li><p><span><span><a href="http://doit.umbc.edu/news/?id=69662" rel="nofollow external" class="bo">DoIT Upgrades New Media Studio to High Def (HD)</a></span></span></p></li></ul><p><span>Training &amp; Professional Development</span></p><ul><li><p><a href="http://my.umbc.edu/groups/instructional-technology/events?mode=upcoming&amp;tag=lunch-learn" rel="nofollow external" class="bo"><span>Lunch &amp; Learn Workshops</span></a></p></li><li><p><a href="http://my.umbc.edu/groups/instructional-technology/events?mode=upcoming&amp;tag=skillbuilder" rel="nofollow external" class="bo"><span>Skill Builder</span></a><span> &amp; </span><a href="http://my.umbc.edu/groups/instructional-technology/events?mode=upcoming&amp;tag=webinar" rel="nofollow external" class="bo"><span>Vendor-Sponsored</span></a><span> Webinars </span></p></li></ul><p><span>Other DoIT News</span></p><ul><li><p><a href="http://news.umbc.edu/umbc-information-technology-leaders-honored-for-supporting-student-success-through-innovative-data-analytics/" rel="nofollow external" class="bo"><span>UMBC Receives Bb Catalyst Award for Leading Change</span></a></p></li><li><p><a href="http://doit.umbc.edu/news/?id=67564" rel="nofollow external" class="bo"><span>New Box Experience Now Available for UMBC Users</span></a></p></li><li><p><a href="http://doit.umbc.edu/news/?id=64407" rel="nofollow external" class="bo"><span>Take Attendance Qwickly with New Tool in Blackboard</span></a></p></li><li><p><span><a href="http://doit.umbc.edu/news/?id=69526" rel="nofollow external" class="bo">DoIT Upgrades 11 Smart Classrooms Over the Summer</a></span></p></li></ul><p><span><strong>REMINDER</strong></span></p><p><span>Course shells from AY 2012-13 and AY 2013-14 (and earlier) as well as organizations larger than 2.5 GB </span><a href="http://doit.umbc.edu/news/?id=62178" rel="nofollow external" class="bo"><span>were retired</span></a><span> from the UMBC server during the Blackboard cloud migration. </span></p><p><span>As always, if you have any questions, please consider the following options:</span></p><ul><li><p><a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo"><span>Check our extensive FAQ collection</span></a></p></li><li><p><a href="http://my.umbc.edu/go/request-help" rel="nofollow external" class="bo"><span>Open a ticket via RT</span></a></p></li><li><p><span>Follow the </span><a href="http://my.umbc.edu/groups/instructional-technology" rel="nofollow external" class="bo"><span>Instructional Technology</span></a><span> &amp; </span><a href="http://my.umbc.edu/groups/doit" rel="nofollow external" class="bo"><span>DoIT</span></a><span> myUMBC groups</span></p></li><li><p><a href="http://doit.umbc.edu/itnm/staff/" rel="nofollow external" class="bo"><span>Request a consult</span></a><span> with instructional technology staff</span></p></li></ul><p><br></p></span></div>
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<Summary>UMBC Blackboard Update is provided by the Division of Information Technology for students, faculty and staff. If you have questions or need help, please consult the Blackboard Help tab inside...</Summary>
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<Group token="bbannouncements">Blackboard Announcements</Group>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Fri, 25 Aug 2017 15:37:57 -0400</PostedAt>
<EditAt>Thu, 07 Sep 2017 13:49:15 -0400</EditAt>
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<NewsItem contentIssues="true" id="69662" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/69662">
<Title>DoIT Upgrades New Media Studio to HD</Title>
<Tagline>More Modern Facilities Are "A Boon to Students"</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>Over the summer, DoIT replaced all of the </span><a href="http://newmediastudio.umbc.edu/" rel="nofollow external" class="bo"><span>New Media Studio</span></a><span>’s analog, standard-definition TV production equipment to high definition (HD). This included three new Sony HD cameras and related components and switchers for video and audio production. </span></p><p><span>“The upgrade means we’ll be able to give UMBC students, faculty and staff the kinds of live production experiences they’d find in the Baltimore area,” says Jack Suess, Vice President of IT and Chief Information Officer (CIO). “In addition to improving our institutional capabilities, bringing the Studio up to modern production standards will help prepare students for the kind of work environments they’ll encounter.”</span></p><p><span>A good example of this kind of student talent development pipeline ocurred during the very successful first season of </span><a href="http://doit.umbc.edu/news/?id=67599" rel="nofollow external" class="bo"><span>HD live streaming athetics events on ESPN3</span></a><span> last year. Working with ‘Eli Eisenberg (‘86) and his media production company, VPC, Inc, DoIT, Athletics and several </span><a href="http://mcs.umbc.edu/" rel="nofollow external" class="bo"><span>Media and Commuication Studies</span></a><span> (MCS) students produced more than 20 live men’s &amp; women’s basketball games that drew rave reviews from ESPN and the America East Conference (AEC). Consisting of 15-20 member crews, the broadcasts were initially produced more by VPC professionals, but by the end of season, they were largely student produced. Several of these students and young alums were then hired by the Baltimore Ravens for the team’s own multimedia upgrade to facilities at M&amp;T Bank Stadium and practice facilities in Owings Mills.</span></p><p><span>“The upgrade to HD is a boon to the students in Media and Communication Studies,” says MCS Chair Jason Loviglio. “Working with industry-quality gear and with talented professionals like Professor Bill Shewbridge represents a huge advantage when it comes to finding work in a variety of industries that now rely on in-house video production for websites, streaming, and other applications. Along with the ESPN-3 upgrade in sports broadcasting, UMBC now offers students incredible opportunities to do professional-quality video work.” </span></p><p><span>The </span><a href="http://newmediastudio.umbc.edu/" rel="nofollow external" class="bo"><span>New Media Studio</span></a><span> is a </span><a href="http://newmediastudio.umbc.edu/ratecard/" rel="nofollow external" class="bo"><span>fee-for-service</span></a><span> production facility that has a long tradition of working with faculty in </span><a href="http://stories.umbc.edu/" rel="nofollow external" class="bo"><span>digital storytelling</span></a><span>, <a href="http://newmediastudio.umbc.edu/support-for-research/" rel="nofollow external" class="bo">research grant results dissemination</a>, covering campus events, and producing recorded TV shows like “<a href="http://newmediastudio.umbc.edu/umbc-in-the-loop/" rel="nofollow external" class="bo">In The Loop</a>.” We also work with courses focused on media production. To tour the space or discuss a potential project, contact Manager Dustin Roddy at 5-3214 or </span><a href="mailto:drod2@umbc.edu" rel="nofollow external" class="bo"><span>drod2@umbc.edu</span></a><span>.</span></p><p><span><br></span></p><p><span><img src="https://my.umbc.edu/groups/studio/posts/69662/attachments/24813" style="max-width: 100%; height: auto;"></span></p><p><span><span><span><strong>Clockwise From Top Left: The Studio’s control room with old analog tube monitors; same room with updated controls, new flat screen monitors and digital equipment, added graphics and media manager stations; one of three new HD Sony cameras with fiber optic cabling;  and </strong></span></span></span><strong>Ross Graphite Switcher- the main unit of the system.</strong></p><p><span><br></span></p><p><span><img src="https://my.umbc.edu/groups/studio/posts/69662/attachments/24814" style="max-width: 100%; height: auto;"></span></p><p><span><span><span><strong>Pictured L to R at M&amp;T Bank Stadium: UMBC students and alums Kevin Harris, Taylor Crimmel, Karlise Simpson, Jerome Graham, Dustin Roddy, Jordan Becker.</strong></span></span></span></p></span></div>
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<Summary>Over the summer, DoIT replaced all of the New Media Studio’s analog, standard-definition TV production equipment to high definition (HD). This included three new Sony HD cameras and related...</Summary>
<Website>http://newmediastudio.umbc.edu/</Website>
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<Sponsor>New Media Studio</Sponsor>
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<PostedAt>Fri, 25 Aug 2017 15:34:11 -0400</PostedAt>
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<NewsItem contentIssues="true" id="69570" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/69570">
<Title>Blackboard Instructor Mobile App Now Available</Title>
<Tagline>Connect with students on the go</Tagline>
<Body>
<![CDATA[
    <div class="html-content">A new Bb Instructor mobile app was released for iOS and Android devices last month, just before the annual Blackboard World conference.<div><br></div><div>Designed to simplify the teaching experience, the Bb Instructor mobile app is the first phase of several planned development for mobile support. Currently, the app allows faculty to:</div><div><ul><li>Create, review, and post announcements</li><li>View, create, edit, and monitor discussion board threads and replies</li><li>Preview courses to make sure course materials are mobile-friendly</li><li>Connect with students using Bb Collaborate Ultra including real-time audio and video support, whiteboard and chat, and recording</li></ul></div>
    
    <div></div><div><br></div>
    
    <div><strong>Why are there two separate apps?</strong></div><div>Blackboard developed <a href="https://help.blackboard.com/Blackboard_App" rel="nofollow external" class="bo">two separate apps</a> to support different roles. The <a href="https://help.blackboard.com/Blackboard_App/Student" rel="nofollow external" class="bo">student app</a> focuses on content consumption, content creation (e.g., assignments) and updates via the activity stream while the <a href="https://help.blackboard.com/Blackboard_App/Instructor" rel="nofollow external" class="bo">instructor app</a> will be about content creation, engagement, and assessment. If you are teaching a course or supporting a course as a TA or course builder, then Bb Instructor is the right app to use.</div><div><br></div><div><strong>What happened to Bb Mobile Learn?</strong></div><div>This app was <a href="https://help.blackboard.com/Mobile_Learn" rel="nofollow external" class="bo">discontinued by Blackboard</a> earlier in 2017 as it would no longer function in the 64-bit environment of some mobile operating systems.</div><div><br></div><div><strong>Why don't I see my exact course layout?</strong></div><div>The mobile app is not designed to mimic your exact course. Rather,<a href="https://help.blackboard.com/Blackboard_App/Instructor/Feature_Guide" rel="nofollow external" class="bo"> the focus is on</a> specific and essential items such as due dates, announcements, course content, and discussions. There is no control panel or course menu. If you require access to the desktop version of your course, please use a browser.</div><div><br></div><div><strong>Why does my content look strange in the mobile app?</strong></div><div>It's possible your content is not mobile-friendly. Review Blackboard's <a href="http://www.blackboard.com/Images/MobileBestPractices_FINAL.pdf" rel="nofollow external" class="bo">best practices for mobile-friendly courses</a> (pdf) and <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=70944664" rel="nofollow external" class="bo">supported file types / course tools</a>.</div><div><br></div><div><strong>Why isn't Blackboard more mobile friendly without an app?</strong></div><div>Bb does offer <a href="https://help.blackboard.com/Learn/Administrator/SaaS/User_Interface_Options/Learn_2016_Theme" rel="nofollow external" class="bo">a responsive theme</a>, which UMBC will deploy in WT2018. This theme allows faculty and students to access Blackboard on mobile devices such as phones and tablets without using a specific app. The theme is also more accessible for screen readers and increased visual contrast.</div><div><br></div><div><strong>Why should I use the app if the mobile theme is coming?</strong></div><div>If you'd like to use Bb Collaborate on your mobile device, then Blackboard's <a href="https://help.blackboard.com/Blackboard_App" rel="nofollow external" class="bo">mobile app</a> is required. Faculty should use <a href="https://help.blackboard.com/Blackboard_App/Instructor" rel="nofollow external" class="bo">Blackboard (Bb) Instructor</a> to moderate a session while students should use <a href="https://help.blackboard.com/Blackboard_App/Student" rel="nofollow external" class="bo">Blackboard App for Students</a> (formerly Bb Student) to participate.</div><div><br></div><div><strong>Why can't I view my grade center?</strong></div><div>At this time, the Bb Instructor mobile app does not natively support the grade center. However, grading support will be developed in two phases. The first phase will allow faculty to add a point value for grades while the second phase will support rubrics. Additionally, once the mobile-friendly theme is deployed, faculty should be able to view the grade center on tablets.</div><div><br></div><div><strong>Where can I get Bb Instructor?</strong></div><div>Go to the app store for your device and search for Bb Instructor. Alternatively, use these links:</div><div><ul><li><a href="https://itunes.apple.com/app/blackboard-instructor/id1088457824?ls=1&amp;mt=8" rel="nofollow external" class="bo">Bb Instructor for iOS</a></li><li><a href="https://play.google.com/store/apps/details?id=com.blackboard.android.bbinstructor" rel="nofollow external" class="bo">Bb Instructor for Android</a></li></ul><div>The app is not available yet for Windows Mobile devices.</div></div><div><br></div><div><strong>How do I use Bb Instructor?</strong></div><div>Please review <a href="https://wiki.umbc.edu/label/faq/bb-instructor" rel="nofollow external" class="bo">our FAQ collection</a> or check out <a href="https://help.blackboard.com/Blackboard_App/Instructor" rel="nofollow external" class="bo">Blackboard's documentation</a>.</div><div><br></div><div><p>As always, if you have any questions, please consider the following options:</p><ul><li><a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo">Check our extensive FAQ collection</a></li><li><a href="http://my.umbc.edu/go/request-help" rel="nofollow external" class="bo">Open a ticket via RT</a></li><li>Follow the <a href="http://my.umbc.edu/groups/instructional-technology" rel="nofollow external" class="bo">Instructional Technology</a> &amp; <a href="http://my.umbc.edu/groups/doit" rel="nofollow external" class="bo">DoIT</a> myUMBC groups</li><li>Request a consult <a href="http://doit.umbc.edu/itnm/staff/" rel="nofollow external" class="bo">with instructional technology staff</a></li></ul></div><div><br></div></div>
]]>
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<Summary>A new Bb Instructor mobile app was released for iOS and Android devices last month, just before the annual Blackboard World conference.    Designed to simplify the teaching experience, the Bb...</Summary>
<Website>https://my.umbc.edu/groups/instructional-technology/posts/69570</Website>
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<PostedAt>Thu, 24 Aug 2017 10:08:59 -0400</PostedAt>
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<NewsItem contentIssues="false" id="69600" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/69600">
<Title>2017-08-23 RT Scheduled Downtime</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>
    <div><p><span>As
     part of DoIT's ongoing commitment to security, the Unix Infrastructure 
    group will be conducting its quarterly system patching </span> for RT on Wednesday, August 23, 2017 between 7:30am - 8:30am.  <br></p><p>Please contact me if you have any questions.</p><p><span>Thank you</span></p><p><span>Joe</span></p><p><span>Joe Kirby ,  Assistant Vice President, Business Systems</span></p><p><span>Division of Information Technology (DoIT) </span></p><p><span>Administration 627</span></p><p><span>Office - 410-455-3020 </span></p><p><span>Email -<span> </span><a href="mailto:kirby@umbc.edu" rel="nofollow external" class="bo">kirby@umbc.edu</a></span></p></div></div></div>
]]>
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<Summary>As  part of DoIT's ongoing commitment to security, the Unix Infrastructure  group will be conducting its quarterly system patching  for RT on Wednesday, August 23, 2017 between 7:30am - 8:30am. ...</Summary>
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<PostedAt>Tue, 22 Aug 2017 19:12:48 -0400</PostedAt>
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<NewsItem contentIssues="true" id="69564" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/69564">
<Title>Technology Support Center To Be Closed August 25, 1-2:30 PM</Title>
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<![CDATA[
    <div class="html-content"><div>DoIT's Technology Support Center will be closed from <strong>1PM-2:30PM, Friday, August 25th </strong>to allow our staff to attend our department-wide meeting.</div><div><br></div><div>If you need assistance during this time, we encourage you to refer to our FAQ knowledgebase available at <a href="http://umbc.edu/faq" rel="nofollow external" class="bo">umbc.edu/faq</a> for answers to many frequent questions. If you require further assistance, we ask that you please submit a ticket online by going to <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">my.umbc.edu/help</a>.</div></div>
]]>
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<Summary>DoIT's Technology Support Center will be closed from 1PM-2:30PM, Friday, August 25th to allow our staff to attend our department-wide meeting.     If you need assistance during this time, we...</Summary>
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<NewsItem contentIssues="true" id="69562" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/69562">
<Title>myUMBC: Fall 2017 Updates</Title>
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<![CDATA[
    <div class="html-content">I hope everyone had a great summer. We've made a few changes for this fall, hopefully nothing that trips anyone up.<div><br></div><h4>Cleaned Up Start Page</h4><div>We made an attempt at making the start page a little less busy. Hopefully it is easier on the eyes. Not a major change but we hope you enjoy it.</div><div><br></div><div>We're in the process of reaching out to folks to discuss major changes to how the Start page works. If you have ideas and want to discuss, please let me know.</div><div><br></div><h4>Featured and Weekend Events</h4><div>Now on the <a href="https://my.umbc.edu/events" rel="nofollow external" class="bo">Events</a> page there are tabs to view upcoming Featured events as well as events happening during the upcoming weekend. Now if someone says "I wonder what's going on this weekend," you'll know.</div><div><br></div><h4>Guide is the New Topics</h4><div>Topics was never a great name for the menu, but we couldn't think of anything better at the time. Changing it to Guide aligns with how we will be revisiting the section in future updates to myUMBC.</div><div><br></div><h4>Faculty and Staff Center Tweaks</h4><div>We changed the layout of the Faculty and Staff Center to make them in line with the other topic pages. Hopefully the change isn't too dramatic.</div><div><br></div><h4>Profile: Classes (Beta)</h4><div>We added a Classes section to the <a href="https://my.umbc.edu/go/profile" rel="nofollow external" class="bo">Profile</a> of students. Please take a look and let us know what you think.</div><div><br></div><div>I hope everyone has a great semester. Don't hesitate to contact me if you have questions or comments!</div><div><br></div><div><strong>B. Collier Jones</strong></div><div>myUMBC Project Lead</div><div><a href="mailto:collier@umbc.edu" rel="nofollow external" class="bo">collier@umbc.edu</a></div><div><br></div><div><br></div></div>
]]>
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<Summary>I hope everyone had a great summer. We've made a few changes for this fall, hopefully nothing that trips anyone up.    Cleaned Up Start Page  We made an attempt at making the start page a little...</Summary>
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<PostedAt>Sun, 20 Aug 2017 10:23:43 -0400</PostedAt>
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<NewsItem contentIssues="false" id="69526" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/69526">
<Title>Summer 2017 Classroom Technology Upgrades</Title>
<Tagline>11 Rooms in three months!</Tagline>
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<![CDATA[
    <div class="html-content"><div>During the summer of 2017, DoIT AV Services upgraded eleven classrooms and meeting rooms across campus.  Funding for these room renovations was provided by CNMS, The Commons, and DoIT.  The full list of the rooms upgraded is below.</div><div><br></div><div>Some of the highlights of these upgrades are as follows:</div><div><ul><li>80" monitors on stands with Mersive Solstice wireless collaboration devices in two Commons meeting rooms</li><li>Improved audio, projection, and sight-lines in two Public Policy and two Sondheim classrooms</li><li>Improved audio and projection in three Sherman Hall a one Meyerhoff room </li></ul><div>In addition to these highlights, the CASTLE was completely renovated from a AV technology standpoint.  The "new" CASTLE features eight larger displays, improved room audio, wireless collaboration, and new instructor controls that allow the instructor to display content or multiple sources of content on one or many displays all through the use of a touch-panel screen.</div></div><div><br></div><div>All of this work (design, installation, configuration, and training) was done in-house by AV Services.  Special kudos to Danielle Brown and Jack Malone. </div><div><br></div><div>List of rooms upgraded:</div><div><ul><li>CASTLE</li><li>Commons 327 and 328</li><li>Meyerhoff 256</li><li>Public Policy 206 and 208</li><li>Sherman Hall 013, 014, 015</li><li>Sondheim 103 and 105</li></ul></div></div>
]]>
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<Summary>During the summer of 2017, DoIT AV Services upgraded eleven classrooms and meeting rooms across campus.  Funding for these room renovations was provided by CNMS, The Commons, and DoIT.  The full...</Summary>
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<PostedAt>Thu, 17 Aug 2017 14:43:32 -0400</PostedAt>
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<NewsItem contentIssues="false" id="69462" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/69462">
<Title>Quarterly system patching on 8/18 &amp; 8/19</Title>
<Body>
<![CDATA[
    <div class="html-content"><span>As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Friday August 18th and Saturday August 19th.  While many of the systems will be patched without any service disruption, there are several systems which require the downtime of key services.  The schedule below outlines which key services will be offline and for how long.</span><div><span><br></span></div><div><div>Friday, 8/18/2017 between 5pm and 9pm <span>(most systems will only be down for a short period during this time):</span><span> </span></div><div><span><br></span></div><div><ul><li>The web hosting environments (virthost and jabba) will be partially unavailable (pages will be available but any database calls will not work)</li><li>Access to Cyrus and UMBC Webmail (accounts not migrated to UMBC Gmail)<br></li><ul><li>All mail will be queued up and delivered after the server is patched</li><li>Expected to be unreachable from 5pm to 7pm</li></ul><li>All HFS (user) servers will be offline</li><li>License5 will be down (autodesk, cadence, idl, schrodinger, xilinx, mathematica)</li></ul><div>Saturday, 8/19/2017 between 9am and 11am<span>(most systems will only be down for a short period during this time)</span><span>:</span></div><div><ul><li>myUMBC lite page will be up resulting in reduced myUMBC functionality</li><li>Wiki will be unavailable</li><li>The sites (wordpress) web hosting environment will be unreachable</li></ul><div>Please let us know if you have any concerns or questions.<br><br>Thanks.<br>Tim Champ</div></div><div>Manager of Unix Infrastructure</div><div>UMBC DoIT</div></div></div></div>
]]>
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<Summary>As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Friday August 18th and Saturday August 19th.  While many of the...</Summary>
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<PostedAt>Tue, 15 Aug 2017 11:52:42 -0400</PostedAt>
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<NewsItem contentIssues="false" id="69393" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/69393">
<Title>LDAP-Master and Webadmin downtime on 8/17 at 2pm</Title>
<Body>
<![CDATA[
    <div class="html-content"><span>On Thursday, August 17th starting at 2pm LDAP-Master and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be unavailable.  Account authentication and logins will not be affected during this downtime.  </span><div><br></div><div>The maintenance window will allow staff to apply needed security and application updates.  The outage window is expected to last two hours with services being restored by 4pm on Thursday, August 17th.<div><br></div><div>During the outage window account creations will be queued and then processed upon restoration of services.  If you have any questions or concerns, please contact our Technology Support Center at x53838.</div></div></div>
]]>
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<Summary>On Thursday, August 17th starting at 2pm LDAP-Master and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be unavailable.  Account...</Summary>
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<PostedAt>Thu, 10 Aug 2017 11:11:34 -0400</PostedAt>
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<NewsItem contentIssues="false" id="69217" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/69217">
<Title>Duplicate myUMBC Notifications on Monday 7/31</Title>
<Body>
<![CDATA[
    <div class="html-content"><p>We had an issue yesterday (July 31) in which myUMBC sent duplicate copies of posts to approximately 11,000 students. Some students received up to 10 copies of the same post via myUMBC, email, and push notifications.</p><p>We have corrected the problem and after extensive testing we are confident that this will not happen again.</p><p>I sincerely apologize for the error. I know you are putting your faith in us to provide solutions and when things like this happen, our credibility takes a hit. I appreciate your understanding as we grow the use of this feature. If you have any questions, please let me know.</p><p>B. Collier Jones<br>Campus Portal Architect<br></p></div>
]]>
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<Summary>We had an issue yesterday (July 31) in which myUMBC sent duplicate copies of posts to approximately 11,000 students. Some students received up to 10 copies of the same post via myUMBC, email, and...</Summary>
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<PostedAt>Tue, 01 Aug 2017 14:47:49 -0400</PostedAt>
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