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<NewsItem contentIssues="false" id="160419" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/160419">
<Title>REX 2.0 Analytics Portal (Tableau) Currently Unavailable</Title>
<Body>
<![CDATA[
    <div class="html-content"><p>The REX 2.0 Analytics Portal is currently unavailable. We are working to resolve the issues with accessing Tableau and will update you when it is available again.  We apologize for the inconvenience.</p></div>
]]>
</Body>
<Summary>The REX 2.0 Analytics Portal is currently unavailable. We are working to resolve the issues with accessing Tableau and will update you when it is available again.  We apologize for the inconvenience.</Summary>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<PostedAt>Fri, 29 May 2026 12:10:07 -0400</PostedAt>
<EditAt>Thu, 11 Jun 2026 11:40:35 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="160395" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/160395">
<Title>Resolving Google Calendar Add-in Issues (Webex, Teams, etc.)</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <p>The Division of Information Technology (DoIT) has identified an issue affecting Google Calendar add-ins (such as Webex, Microsoft Teams, and others). A recent update starting on or around May 26th, 2026 from Google has interfered with these integrations, causing some users to experience connectivity errors or authentication prompts when trying to use them.</p>
    <p><strong>How to Fix It:</strong> The remedy requires clearing the cached data for the affected add-in within your Google account to re-initialize the connection.</p>
    <p>We have published a detailed FAQ document with step-by-step instructions on how to quickly resolve this issue: 👉 <a href="https://umbc.atlassian.net/wiki/spaces/faq/pages/2246606885/How+to+Re-add+Cisco+Webex+Add-In+access+for+Google+Calendar" rel="nofollow external" class="bo">Page: How to Re-add Cisco Webex Add-In access for Google Calendar</a></p>
    <p><strong>Need Assistance?</strong> If you follow the steps in the FAQ and continue to experience issues, or if you need additional help walking through the process, please contact the Technology Support Center (TSC):</p>
    <ul>
    <li>
    <p><strong>Phone:</strong> 410-455-3838</p>
    </li>
    <li>
    <p><strong>Online:</strong> Submit a support ticket at <a href="https://help.umbc.edu/" rel="nofollow external" class="bo">https://help.umbc.edu</a></p>
    </li>
    </ul>
    <p>Thank you for your patience as we work to ensure all campus collaboration tools are functioning smoothly.</p>
    <p>Sincerely,</p>
    <p>Division of Information Technology <br>University of Maryland, Baltimore County</p>
    </div>
]]>
</Body>
<Summary>The Division of Information Technology (DoIT) has identified an issue affecting Google Calendar add-ins (such as Webex, Microsoft Teams, and others). A recent update starting on or around May...</Summary>
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<Tag>google</Tag>
<Tag>google-calendar</Tag>
<Tag>teams</Tag>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<PostedAt>Thu, 28 May 2026 10:04:05 -0400</PostedAt>
<EditAt>Thu, 11 Jun 2026 11:41:03 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="160164" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/160164">
<Title>Quarterly Patching Downtimes - 5/21 &amp; 5/30</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <p>As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Thursday, May 21st and Saturday, May 30th.   <br>While many of the systems will be patched without any service disruption, there are some systems which require the downtime of key services.  The schedule below outlines which key services will be offline and for how long.</p>
    <p><br>Thursday, 05/21/2026 between 5pm and 10pm (most systems will only be down for a short period during this time):</p>
    <p>* Access to Cyrus (legacy) email (accounts not migrated to UMBC Gmail)  * All mail will be queued up and delivered after the server is patched</p>
    <p><br>* All HFS (afs) servers - gl.umbc.edu home directories will be offline</p>
    <p><br>* Between 9:00pm and 10pm only: Certain software licenses will be unavailable (autodesk, cadence, idl, schrodinger, xilinx, mathematica). </p>
    <p><br>* Between 9:00pm and 10pm only: The web hosting environments (virthost) will be partially unavailable (pages will be available but any database calls will not work)</p>
    <p><br>* Between 5:00pm and 6:30pm only: LDAP-Master and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be unavailable.  Account authentication and logins will not be affected.<br><br>Saturday, 05/30/2026 between 7am and 8am (most systems will only be down for a short period during this time):</p>
    <p>* myUMBC lite page will be up resulting in reduced myUMBC functionality</p>
    </div>
]]>
</Body>
<Summary>As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Thursday, May 21st and Saturday, May 30th.    While many of the...</Summary>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<PostedAt>Mon, 18 May 2026 11:56:06 -0400</PostedAt>
<EditAt>Thu, 11 Jun 2026 11:41:36 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="159986" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/159986">
<Title>Phishing Alert</Title>
<Tagline>The forecast this week is - Phishy</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <p>Good morning UMBC Community!</p>
    <p>The Cybersecurity Assurance and Digital Trust Department (CADT) in the Division of Information Technology is tracking a series of phishing emails that were sent last night encouraging users to click a link to review items that required their attention. Unfortunately, these emails were part of a phishing campaign.</p>
    <p>Users who believe they have already clicked on the phishing links should change their passwords immediately. </p>
    <p>We are working to notify the users we believe were compromised and scramble their passwords to safeguard their accounts. The compromised users will also receive a personalized myUMBC post informing them of the events.</p>
    <p>If you have received notices from CADT, make sure you change your password to a long, unique value that you have not used on myUMBC or other services in the past. It is important that you do not provide attackers with your DUO two-factor authentication codes or accept <a href="https://my3.my.umbc.edu/groups/doit/posts/152867" rel="nofollow external" class="bo">push notifications you have not initiated</a>.</p>
    <p><strong>Please use extra caution this week as we are expecting an uptick in phishing</strong>. If you need to check on the status of your account, we encourage you to visit my.umbc.edu directly versus clicking on a link in an email. If you accidentally click a phishing link and enter your login info, we will have to scramble your password to keep the account safe. We would hate for that to happen right before a big exam, so definitely keep an extra close eye on those links!</p>
    <p>Thank you for assisting us in keeping the campus community safe and good luck on your finals!</p>
    </div>
]]>
</Body>
<Summary>Good morning UMBC Community!   The Cybersecurity Assurance and Digital Trust Department (CADT) in the Division of Information Technology is tracking a series of phishing emails that were sent last...</Summary>
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<Tag>alert</Tag>
<Tag>cybersecurity-alert</Tag>
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<Sponsor>IT Security - DoIT Cybersecurity Assurance and Digital Trust</Sponsor>
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<PostedAt>Tue, 12 May 2026 11:00:32 -0400</PostedAt>
<EditAt>Thu, 11 Jun 2026 11:42:05 -0400</EditAt>
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<NewsItem contentIssues="false" id="159955" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/159955">
<Title>Service Restored: Disruption to Webex and Google Calendar Integration</Title>
<Tagline>The Google Calendar and Webex integration has been repaired</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <p>We are pleased to report that the service disruption this morning involving Webex and Google Calendar integrations is now fully restored. Webex users can resume scheduling meetings as usual. If you still encounter difficulties, we suggest logging out and back in to refresh your connection.</p>
    <p>Should you need any additional support, please contact us at the <a href="https://my3.my.umbc.edu/groups/doit/posts/149089/589b/d33d704897be617d238e9ca864660b43/web/link?link=https%3A%2F%2Fdoit.umbc.edu%2Ftsc%2F" rel="nofollow external" class="bo">Technology Support Center</a>.</p>
    <p><strong> </strong></p>
    <p>Ray Soellner</p>
    <p>Director - DoIT</p>
    <p><a href="mailto:rays1@umbc.edu">rays1@umbc.edu</a></p>
    </div>
]]>
</Body>
<Summary>We are pleased to report that the service disruption this morning involving Webex and Google Calendar integrations is now fully restored. Webex users can resume scheduling meetings as usual. If...</Summary>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<PostedAt>Mon, 11 May 2026 14:16:01 -0400</PostedAt>
<EditAt>Thu, 11 Jun 2026 11:42:47 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="159926" important="false" status="posted" url="https://my3.my.umbc.edu/groups/doit/posts/159926">
<Title>Disruption to Webex and Google Calendar Integration</Title>
<Tagline>Issues including Webex link in calendar invites</Tagline>
<Body>
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    <p>Starting on the morning of May 11, 2026, a significant service disruption in the Webex cloud began affecting various sites. As a result, users have reported difficulties, including Webex links when scheduling meetings through Google Calendar. Existing scheduled meetings are unaffected.</p>
    <p><a href="https://status.webex.com/commercial/status?lang=en_US" rel="nofollow external" class="bo">Users may track updates regarding this outage using this link</a>. In the meantime, users can schedule meetings directly from their <a href="https://umbc.atlassian.net/wiki/spaces/faq/pages/30759125/How+do+I+schedule+a+Webex+meeting+in+the+web+browser" rel="nofollow external" class="bo">Webex site and copy the meeting details to their Google Calendar</a>. Additionally, users can use @webex (Personal Meeting Room) or @meet (ad hoc meeting) in the location field to schedule a Webex meeting.</p>
    <p><strong> </strong></p>
    <p>Ray Soellner</p>
    <p>Director - DoIT</p>
    <p><a href="mailto:rays1@umbc.edu">rays1@umbc.edu</a></p>
    </div>
]]>
</Body>
<Summary>Starting on the morning of May 11, 2026, a significant service disruption in the Webex cloud began affecting various sites. As a result, users have reported difficulties, including Webex links...</Summary>
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<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<PostedAt>Mon, 11 May 2026 09:59:49 -0400</PostedAt>
<EditAt>Thu, 11 Jun 2026 11:43:15 -0400</EditAt>
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