SU2012 Bb Course Shells Created on 4/16 Bb course shells for SU 2012 were created on April 16, and will continue to be updated daily. Bb shells are available for all courses (designated as lecture, lab, or discussion) listed in the UMBC Schedule of Classes (SOC), provided that there was an instructor of record listed. The addition of new course sections and instructors will result in new Bb shells being automatically generated each morning. Student enrollment in Bb will continue to mirror the official registration in SA, and will update hourly. If you are an instructor, and your name is not associated with the course you are teaching in the SOC, please see your departmental scheduling coordinator to get that issue resolved. Additionally in situations where one instructor is teaching multiple sections of the same course, by default all sections will be combined into one Bb course shell. If you want to have separate shells for different sections, or if you need a shell for for a research or independent study course, please submit a new course request or submit an RT ticket with your request. As a reminder, all Bb course shells are initially unavailable to students until the instructor makes it available. ]]> Bb course shells for SU 2012 were created on April 16, and will continue to be updated daily. Bb shells are available for all courses (designated as lecture, lab, or discussion) listed in the UMBC... http://www.umbc.edu/blogs/oit-news/archives/2012/04/su2012_bb_cours.html https://my3.my.umbc.edu/api/v0/pixel/news/14761/guest@my.umbc.edu/d21aba4ed8a6648064245ba7dc3e6a5a/api/pixel blackboard hybrid teaching-and-learning Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Mon, 30 Apr 2012 12:39:52 -0400 Mon, 30 Apr 2012 12:39:52 -0400 DoIT Launches Annual User Survey As part of its annual assessment plan, the Division of Information Technology (DoIT) invites the campus community to complete the following annual survey of information technology services. http://umbc.edu/go/doitusersurvey This brief (10 minute), anonymous survey will help us in our planning for academic year 2012-2013 and provides important feedback to understand what technology services are important to you and how well we are meeting your needs. Note: if you are prompted to login, this is ONLY to limit access to the survey to the UMBC community. The survey itself is anonymous. If you have any questions about this survey or need more information, please contact our Technology Support Center located on the first floor of the library or call 410.455.3838. Thank you in advance for your cooperation and assistance. Jack Suess VP of Information Technology and CIO ]]> As part of its annual assessment plan, the Division of Information Technology (DoIT) invites the campus community to complete the following annual survey of information technology services.... http://www.umbc.edu/blogs/oit-news/archives/2012/04/doit_launches_a.html https://my3.my.umbc.edu/api/v0/pixel/news/14739/guest@my.umbc.edu/3615799132c68a30f756194f8dd312d6/api/pixel news Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 1 0 false Mon, 30 Apr 2012 08:37:26 -0400 Data Center Shut Down Friday, April 29th In preparation for the campus wide power outage scheduled on Sunday, April 29th, DoIT will be shutting down one of our two campus data centers. During the power outage there will be no backup cooling available to the Public Policy (PUP) Building data center so a shutdown of the hardware in this location is necessary. Beginning at 4:00pm on Friday, April 27th the PUP data center will be shut down. There are two services that will be unavailable during this time (April 27 4:00pm through Noon, April 30th). All other services will be unaffected. Affected Services: * iStrategy (REX) Finance Only - (Student Will Remain Available) * Peoplesoft Development We anticipate having the PUP data center and all associated services fully restored by noon, April 30th. On a positive note we have a new data center lease agreement with Allegis in UMBC’s research park. DoIT will begin moving many of our production systems currently hosted in the PUP data center to the new data center late this summer. The new data center has fully redundant power and cooling which will enhance UMBC’s redundancy and disaster recovery. ]]> In preparation for the campus wide power outage scheduled on Sunday, April 29th, DoIT will be shutting down one of our two campus data centers. During the power outage there will be no backup... http://www.umbc.edu/blogs/oit-news/archives/2012/04/data_center_shu.html https://my3.my.umbc.edu/api/v0/pixel/news/14352/guest@my.umbc.edu/2df8b81333475ea9a8f7f0c5ebb5db8f/api/pixel news Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 2 0 false Mon, 23 Apr 2012 16:30:51 -0400 Mon, 23 Apr 2012 16:30:51 -0400 Blackboard Down for Maintenance 10 pm Fri. 4/20 - 1 am Sat. 4/21 The UMBC Blackboard server will be down during the regularly scheduled maintenance window from 10 pm Friday, April 20 to 1 am Saturday, April 21. DoIT staff will be applying updates necessary to fix a reported problem with the wiki tool. We appreciate your patience and apologize for any inconveniences that this down time may cause. ]]> The UMBC Blackboard server will be down during the regularly scheduled maintenance window from 10 pm Friday, April 20 to 1 am Saturday, April 21. DoIT staff will be applying updates necessary to... http://www.umbc.edu/blogs/oit-news/archives/2012/04/blackboard_down_30.html https://my3.my.umbc.edu/api/v0/pixel/news/13871/guest@my.umbc.edu/de3a91ef64703b49db0d1226447d3087/api/pixel blackboard hybrid teaching-and-learning Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Tue, 17 Apr 2012 20:36:46 -0400 Gmail Service Disruption The Technology Support Center (previously known as the Help Desk) began receiving reports around 1:15pm today that UMBC's Gmail system was not working. This does not appear to be affecting all Gmail users. Google has confirmed there is an issue. The status can be monitored at: http://www.google.com/appsstatus#hl=en&v=issue&ts=1334721599000&iid=a88855ea3653b5d2f71d98b0b8906f84 ]]> The Technology Support Center (previously known as the Help Desk) began receiving reports around 1:15pm today that UMBC's Gmail system was not working. This does not appear to be affecting all... http://www.umbc.edu/blogs/oit-news/archives/2012/04/gmail_service_d.html https://my3.my.umbc.edu/api/v0/pixel/news/13856/guest@my.umbc.edu/4646cd555e341e4a629fec9825821d27/api/pixel news Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Tue, 17 Apr 2012 14:33:18 -0400 All Students Required to Create Account Security Questions by May 22 To facilitate self service, all students will be required to create security questions only they can answer by Tuesday, May 22, so they can access their account and reset their own password. A notice will appear to all students without security questions starting on April 19. Typically, more than half of DoIT’s weekly Request Tracker (RT) tickets involve a manual password reset by three full time staff members at the Technology Support Center (TSC). Most of these tickets are from students without security questions. As a result, TSC staff can ONLY reset someone’s password with verbal confirmation of secure data in real time, which is often preceded by several “phone tag” voice mail messages to schedule an appointment to do so. Since DoIT resolved more than 23,000 tickets last year (37 percent within a day or less), improving user self-service should increase our capacity to help resolve more complex issues. To create your own security questions, visit the following Frequently Asked Question (FAQ): How do I create my security questions to reset a forgotten password? https://wiki.umbc.edu/x/hIAc If you have any questions or need help, please submit an RT Ticket or contact the Technology Support Center (TSC) at 410.455.3838. ]]> To facilitate self service, all students will be required to create security questions only they can answer by Tuesday, May 22, so they can access their account and reset their own password. A... http://www.umbc.edu/blogs/oit-news/archives/2012/04/all_students_re.html https://my3.my.umbc.edu/api/v0/pixel/news/13849/guest@my.umbc.edu/871b6ad403e7c3ed739dd367b5bc0571/api/pixel general password security umbc Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 2 0 false Tue, 17 Apr 2012 13:07:14 -0400 Tue, 17 Apr 2012 13:07:14 -0400 Known Issue: Error Accessing Blackboard Wiki Tool (RESOLVED) UPDATE: DoIT staffed installed the patch for the Blackboard wiki error during the downtime on Friday, April 20, and the wiki tool is now functioning normally. UPDATE: Blackboard has verified that the wiki error we are experiencing is a known issue (LRNSI-5667) and is due to a Java resource leak which results in unexpected behavior of the tool. DoIT is currently testing the patches provided by Blackboard, in anticipation of installing them on the production server Friday night. ------------- DoIT is tracking a problem involving the Blackboard Wiki tool. When users try to create or access an existing Bb wiki, an error is generated. DoIT staff are working with Blackboard, Inc. to troubleshoot this issue and we hope to have a solution soon. We apologize for the inconvenience. ]]> UPDATE: DoIT staffed installed the patch for the Blackboard wiki error during the downtime on Friday, April 20, and the wiki tool is now functioning normally. UPDATE: Blackboard has verified that... http://www.umbc.edu/blogs/oit-news/archives/2012/04/known_issue_err.html https://my3.my.umbc.edu/api/v0/pixel/news/13777/guest@my.umbc.edu/f11fa0f04f22620eb3ca9623ef68a468/api/pixel blackboard known-issues teaching-and-learning Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Mon, 16 Apr 2012 13:44:49 -0400 Mon, 16 Apr 2012 13:44:49 -0400 SU2012 Blackboard Drop-in Sessions DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for summer courses. The following drop in sessions will be held in Engineering 025. A DoIT staff member will be available to work one-on-one with with users who show up during the designated times. Please note that this is not a formal Blackboard training class. Users may show up or leave at any point during these sessions. Additional dates and times may be added as demand warrants.
SU2012 Blackboard Drop-In Schedule
DateTime
Tu 5/812-1 pm
Tu 5/1512-1 pm
M 5/214-6 pm
Tu 5/2212-1 pm
Th 5/2412-1pm
W 5/3012-1 pm
F 6/112-1 pm
M 6/412-1 pm
]]> DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for summer courses. The following drop in sessions will be held in Engineering 025. A DoIT staff member... http://www.umbc.edu/blogs/oit-news/archives/2012/04/su2012_blackboa.html https://my3.my.umbc.edu/api/v0/pixel/news/13603/guest@my.umbc.edu/30d06621f8fdcac00379f3d22d3f6cc9/api/pixel blackboard hybrid teaching-and-learning Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Tue, 10 Apr 2012 11:03:29 -0400 Blackboard Down for Maintenance from 10 pm Fri. 4/13 to 1 am Sat. 4/14 The UMBC Blackboard server will be down for three hours of scheduled maintenance from 10 pm Friday, April 13 to 1 am Saturday, April 14. DoIT staff will be applying security updates required by Blackboard during this time. We appreciate your patience and apologize for any inconveniences that this down time may cause. ]]> The UMBC Blackboard server will be down for three hours of scheduled maintenance from 10 pm Friday, April 13 to 1 am Saturday, April 14. DoIT staff will be applying security updates required by... http://www.umbc.edu/blogs/oit-news/archives/2012/04/blackboard_down_29.html https://my3.my.umbc.edu/api/v0/pixel/news/13533/guest@my.umbc.edu/e10ec6ca9a2158aeb3664192737f75a2/api/pixel blackboard general hybrid teaching-and-learning Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Fri, 06 Apr 2012 17:24:21 -0400 FA2012 Lab & Lecture Hall Software Requests Deadline is May 1 In order to load all lab and lecture hall PCs with our standard set of software (known as an "image"), all requests for additions or changes for Fall 2012 must be received by Tuesday, May 1. For Spring 2013, the lab & lecture hall software "image" deadline is Monday, October 1. All software requests must be made each semester (they do not carry over from semester to semester). To be added to the lab & lecture hall image, DoIT must have the following: * Proof of purchase/licenses * Media and software installation instructions Please submit an RT ticket containing the required information or contact 410.455.3838 and a Technology Support Center (TSC) staff member will assist you. If the request is not received by the deadline, there is no guarantee the requested software will be made available. For an instructor-only demo of software, please use a laptop. If you don't have a laptop, you can reserve and pick up one at AV Services (020 ENGR Bldg). If you need software installed on the lab image for a one-time purpose (for example, a 2-day workshop in which all users need access to the software), the request should be submitted no less than six (6) weeks prior to the first lab reservation for that class. The software will be removed once you are done. An e-mail will be sent to the requester once the software is installed, typically 1-2 week(s) before the first use of the software; faculty/instructors need to then test the software to ensure everything is working as expected for class. Support for the software is the responsibility of the instructor or department who requested that the software be installed. Again, proof of purchase and/or license must be provided for as many copies as will be needed for the students in the class. We cannot install software without appropriate proof of licensing. Although DoIT will make a reasonable effort to get all software packages to work, we can not guarantee that they will. Some packages may not function because of the network, computer hardware, and lab setup. DoIT cannot be held responsible for software that does not work by class time. Please contact the TSC at 410.455.3838 if you have any additional questions. ]]> In order to load all lab and lecture hall PCs with our standard set of software (known as an "image"), all requests for additions or changes for Fall 2012 must be received by Tuesday, May 1. For... http://www.umbc.edu/blogs/oit-news/archives/2012/04/fa2012_lab_lect.html https://my3.my.umbc.edu/api/v0/pixel/news/13437/guest@my.umbc.edu/921d4ce0e3fac02195c201d0d0e519bd/api/pixel classroom-technology general software teaching-and-learning Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Tue, 03 Apr 2012 17:35:49 -0400