End of 24/7 Bb Support for Students/ DoIT Help Desk...
Full Title: End of 24/7 Bb Support for Students/ DoIT Help Desk moving to RLCOn May 26, DoIT will no longer outsource student support of Blackboard. Instead, like faculty and staff, all students will now contact the DoIT Help Desk by calling 410.455.3838. As a reminder, the DoIT Help Desk hours are 8 a.m. to 10:30 p.m. (Mon-Fri), 9 a.m. to 5 p.m. (Sat.) and Noon-5 p.m. (Sun.). Before, during and after these hours, everyone is encouraged to 1) consult the Blackboard Help tab inside Bb or directly at www.umbc.edu/blackboard/help, or 2) submit an RT (“Request Tracker”) ticket via the myUMBC Help menu or directly at http://rt.umbc.edu. Also, DoIT has found that customers who can supply a “screen capture” of a software problem help us resolve the issue more efficiently or effectively.
]]>
Full Title: End of 24/7 Bb Support for Students/ DoIT Help Desk moving to RLCOn May 26, DoIT will no longer outsource student support of Blackboard. Instead, like faculty and staff, all students...
http://www.umbc.edu/blogs/oit-news/archives/2011/04/end_of_247_supp.html
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Fri, 29 Apr 2011 13:47:44 -0400
FYI: Bb Courses Older Than FA2005 Will Be Deleted 8/25
In accordance with the Blackboard Course Retention Policy, all Blackboard courses older than Fall 2005 will be deleted. DoIT has scheduled this removal for Thursday, August 25, 2011 at 3 p.m. No downtime will be required.
Instructors are encouraged to download and keep a copy of the Grade Center for any affected courses. Instructors may also archive an entire course, and keep a local copy for their records. Be aware though that only DoIT system administrators can "restore" an archived course on the UMBC Blackboard production server.
]]>
In accordance with the Blackboard Course Retention Policy, all Blackboard courses older than Fall 2005 will be deleted. DoIT has scheduled this removal for Thursday, August 25, 2011 at 3 p.m. No...
http://www.umbc.edu/blogs/oit-news/archives/2011/04/fyi_bb_courses_2.html
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Thu, 28 Apr 2011 12:33:04 -0400
Thu, 28 Apr 2011 12:33:04 -0400
Hybrid Course Redesign Workshop, June 9, 2011
DoIT and the Faculty Development Center will be offering the Hybrid Course Redesign Workshop on June 9, from 8:30 am to 3:30 pm in ENG 023. Participants will learn the principles of good course design and apply them to a traditional, face-to-face (F2F) course that could be delivered as a hybrid (part-online, part F2F) course. Using hybrid delivery to demonstrate best practices of hybrid teaching, this workshop is open to any UMBC instructor considering teaching a hybrid course in any semester. To register, please go to this event on the myUMBC Training site.
The workshop will also help meet the requirements for a one-time course-redesign stipend through the Alternate Deliver program (ADP), which is sponsored by both the Office of the Provost, and the Office of Summer, Winter and Special Programs (OSWSP).
]]>
DoIT and the Faculty Development Center will be offering the Hybrid Course Redesign Workshop on June 9, from 8:30 am to 3:30 pm in ENG 023. Participants will learn the principles of good course...
http://www.umbc.edu/blogs/oit-news/archives/2011/04/hybrid_course_r_2.html
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Thu, 28 Apr 2011 11:37:02 -0400
Blackboard Down for Maintenance from 10 pm Fri. 4/29...
Full Title: Blackboard Down for Maintenance from 10 pm Fri. 4/29 to 1 am Sat. 4/30The UMBC Blackboard server will be down for three hours of scheduled maintenance starting this Friday, April 29, at 10 pm. DoIT staff will be applying MS Windows updates, and a patch provided by Blackboard to fix the known issue of viewing past archives in journals.
Thank you for your patience during this time.
]]>
Full Title: Blackboard Down for Maintenance from 10 pm Fri. 4/29 to 1 am Sat. 4/30The UMBC Blackboard server will be down for three hours of scheduled maintenance starting this Friday, April 29,...
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Division of Information Technology
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Tue, 26 Apr 2011 21:22:27 -0400
FA2011 Lab & Lecture Hall Software Requests Deadline...
Full Title: FA2011 Lab & Lecture Hall Software Requests Deadline is June 1In order to load all lab and lecture hall PCs with our standard set of software (known as an "image"), all requests for additions or changes for Fall 2011 must be received by Wednesday, June 1. For Spring 2012, the lab & lecture hall software "image" deadline is Tuesday, November 1.
To be added to the lab & lecture hall image, DoIT must have the following:
* Proof of purchase/licenses
* Media and software installation instructions
Contact 410.455.3838 and a Help Desk staff member will enter a ticket.
If the request is not received by the deadline, there is no guarantee the requested software will be made available.
]]>
Full Title: FA2011 Lab & Lecture Hall Software Requests Deadline is June 1In order to load all lab and lecture hall PCs with our standard set of software (known as an "image"), all requests...
http://www.umbc.edu/blogs/oit-news/archives/2011/04/fa2011_lab_lect.html
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Mon, 25 Apr 2011 16:23:21 -0400
Films on Demand - Database Trial - April 15 - May 15, 2011
Through May 15, 2011, UMBC has trial access to Films on Demand.
Films On Demand is a web-based digital video delivery platform that allows you to view streaming videos from Films Media Group anytime, anywhere, 24/7! Thousands of videos are available for in-class use and remote viewing from the library, in the dorm, or at home.
Access information is available at: http://aok.lib.umbc.edu/databases/trials/fod.php
Please let us know what you think. Leave a comment or send your comments to Eric Jeitner at ejeitner@umbc.edu.
]]>
Through May 15, 2011, UMBC has trial access to Films on Demand. Films On Demand is a web-based digital video delivery platform that allows you to view streaming videos from Films Media Group...
http://www.umbc.edu/blogs/library/2011/04/films_on_demand_database_trial.html
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Albin O. Kuhn Library & Gallery
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Fri, 22 Apr 2011 11:45:28 -0400
SU2011 Bb Course Shells Created on 4/19
Bb course shells for SU 2011 were created on April 19, and will continue to be updated daily. Bb shells were created for all courses (designated as lecture, lab, or discussion) listed in the UMBC Schedule of Classes (SOC), provided that there was an instructor of record listed. The addition of new course sections and instructors will result in new Bb shells being automatically generated each morning. Student enrollment in Bb will continue to mirror the official registration in SA, and will update multiple times daily.
If you are an instructor, and your name is not associated with the course you are teaching in the SOC, please see your departmental scheduling coordinator to get that issue resolved.
Additionally in situations where one instructor is teaching multiple sections of the same course, by default all sections will be combined into one Bb course shell. If you want to have separate shells for different sections, or if you need a shell for for a research or independent study course, please submit a new course request.
As a reminder, all Bb course shells are initially unavailable to students until the instructor makes it available.
]]>
Bb course shells for SU 2011 were created on April 19, and will continue to be updated daily. Bb shells were created for all courses (designated as lecture, lab, or discussion) listed in the UMBC...
http://www.umbc.edu/blogs/oit-news/archives/2011/04/su2011_bb_cours.html
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Division of Information Technology
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Tue, 19 Apr 2011 21:08:04 -0400
Summer Dissertation Houses, coming to Maryland in...
Full Title: Summer Dissertation Houses, coming to Maryland in June and JulyWe are in the process of planning for our summer sessions of the Dissertation House (DH). DH sessions are being planned for the University of Maryland Baltimore (Medical School Campus) in June, UMBC in mid-summer (July 5-8, 2011), and UM College Park at the end of July. All of the dates and specific rooms on each campus will be announced soon. Please stay tuned. In the meanwhile, please continue to participate in the Online Dissertation House: http://dissertationhouse.wordpress.com/blog-online-challenge/winter-2011-challenge/
Filed under: Dissertation House, UMBC, University of Maryland Baltimore (UMB), University of Maryland College Park Tagged: Dissertation, Summer DH, UMB, UMBC, UMCP, University of Maryland College Park
]]>
Full Title: Summer Dissertation Houses, coming to Maryland in June and July We are in the process of planning for our summer sessions of the Dissertation House (DH). DH sessions are being planned...
http://dissertationhouse.wordpress.com/2011/04/18/summer-dissertation-houses-coming-to-maryland-in-june-and-july/
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Grad Student & Postdoc Development
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PROMISE @ UMBC: Support for Graduate Students
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Mon, 18 Apr 2011 16:33:34 -0400
Mon, 18 Apr 2011 16:33:34 -0400
Known Issue: "Not Enough Space on Disk" Error Message...
Full Title: Known Issue: "Not Enough Space on Disk" Error Message (RESOLVED)At approximately 10 am, Friday, April 15, DoIT staff received multiple reports from both faculty and students of a "not enough space on disk" error message on Blackboard. Typically this error message was returned when users were trying to upload documents, create assessments or complete assignments and quizzes. The cause of this error was isolated to one of the four Blackboard application servers. Several key routine "housekeeping" tasks had failed to run on this server, resulting in the disk space usage error. This server was restarted at approximately 2 pm and the problem has been resolved.
Thank you for your patience.
]]>
Full Title: Known Issue: "Not Enough Space on Disk" Error Message (RESOLVED)At approximately 10 am, Friday, April 15, DoIT staff received multiple reports from both faculty and students of a "not...
http://www.umbc.edu/blogs/oit-news/archives/2011/04/known_issue.html
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Fri, 15 Apr 2011 15:28:06 -0400
Catalog Access for Special Borrowers
Beginning Wednesday, April 13, 2011, catalog account access for Special Borrowers (including alumni card holders, high school card holders, and Friends of the AOK Library & Gallery) will be restored with some minor changes. After clicking on the "My Library Account" link you will be taken to a page to select your campus. Scroll to the bottom of the list to select "Other" - DO NOT select UMBC.
You will then be asked to log in as before with your 14-digit barcode number and last name.
Note that this procedure will not work for current UMBC students, faculty, and staff.
Please contact the Circulation Department at 410-455-2354, e-mail circlib@lists.umbc.edu or the Reference Desk at 410-455-2346, e-mail ref@lists.umbc.edu if you have any problems with this new system.
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Beginning Wednesday, April 13, 2011, catalog account access for Special Borrowers (including alumni card holders, high school card holders, and Friends of the AOK Library & Gallery) will be...
http://www.umbc.edu/blogs/library/2011/04/catalog_access_for_special_bor_1.html
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Albin O. Kuhn Library & Gallery
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Tue, 12 Apr 2011 13:52:35 -0400