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<NewsItem contentIssues="false" id="12996" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/12996">
<Title>Known Issue: Non-Standard Characters in Course Title Causes Error When Sending Announcement as Email</Title>
<Body>
<![CDATA[
    <div class="html-content">DoIT has had several reports from faculty who have been unable to simultaneously post a Blackboard announcement and send it out as E-mail to students.  This action generates an error message indicating that the announcement was created but that the E-mail was not sent.
    <p>
    
    <img alt="announce.png" src="http://www.umbc.edu/blogs/oit-news/announce.png" width="622" height="108" style="max-width: 100%; height: auto;">
    
    
    </p>
    <p>
    This is a known issue with Blackboard, and is due to a non-standard character in the Blackboard course title.  Testing has revealed that the parentheses ( )  and forward slash / characters are not problematic, but the inclusion of a colon : in the course title will cause this error to occur.  DoIT is working with Blackboard to obtain a patch to fix this issue.  In the meantime, if faculty experience this issue, the workaround is to <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=21725676" rel="nofollow external" class="bo">edit the course title </a>to remove the non-standard characters.</p>
    </div>
]]>
</Body>
<Summary>DoIT has had several reports from faculty who have been unable to simultaneously post a Blackboard announcement and send it out as E-mail to students.  This action generates an error message...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/03/known_issue_non_1.html</Website>
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<PostedAt>Fri, 09 Mar 2012 09:00:39 -0500</PostedAt>
<EditAt>Fri, 09 Mar 2012 09:00:39 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="12856" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/12856">
<Title>Known Issue: Non-Standard Characters in Course Title...</Title>
<Body>
<![CDATA[
    <div class="html-content">Full Title: Known Issue: Non-Standard Characters in Course Title Causes Error When Sending Announcement as EmailDoIT has had several reports from faculty who have been unable to simultaneously post a Blackboard announcement and send it out as E-mail to students.  This action generates an error message indicating that the announcement was created but that the E-mail was not sent.
    <p>
    
    <img alt="announce.png" src="http://www.umbc.edu/blogs/oit-news/announce.png" width="822" height="128" style="max-width: 100%; height: auto;">
    
    
    </p>
    <p>
    This is a known issue with Blackboard, and is due to a non-standard character in the Blackboard course title.  Testing has revealed that the parentheses ( )  and forward slash / characters are not problematic, but the inclusion of a colon : in the course title will cause this error to occur.  DoIT is working with Blackboard to obtain a patch to fix this issue.  In the meantime, if faculty experience this issue, the workaround is to <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=21725676" rel="nofollow external" class="bo">edit the course title </a>to remove the non-standard characters.</p>
    </div>
]]>
</Body>
<Summary>Full Title: Known Issue: Non-Standard Characters in Course Title Causes Error When Sending Announcement as EmailDoIT has had several reports from faculty who have been unable to simultaneously...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/03/known_issue_non.html</Website>
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<Tag>blackboard</Tag>
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<PostedAt>Fri, 09 Mar 2012 09:00:39 -0500</PostedAt>
<EditAt>Fri, 09 Mar 2012 09:00:39 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="12328" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/12328">
<Title>Blackboard Down for Maintenance from 10 pm Fri. 2/24 to 1 am Sat. 2/25</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down for three hours of <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">scheduled maintenance</a> from 10 pm Friday, Feb. 24 to 1 am Saturday, Feb. 25. DoIT staff will be performing MS Windows Server maintenance and updates during this time.
    
    We appreciate your patience and apologize for any inconveniences that this down time may cause.</div>
]]>
</Body>
<Summary>The UMBC Blackboard server will be down for three hours of scheduled maintenance from 10 pm Friday, Feb. 24 to 1 am Saturday, Feb. 25. DoIT staff will be performing MS Windows Server maintenance...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/02/blackboard_down_27.html</Website>
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<PostedAt>Tue, 21 Feb 2012 16:16:34 -0500</PostedAt>
<EditAt>Tue, 21 Feb 2012 16:16:34 -0500</EditAt>
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<NewsItem contentIssues="false" id="11438" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/11438">
<Title>New Features in Bb Learn 9.1 SP6</Title>
<Body>
<![CDATA[
    <div class="html-content">The <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/blackboard_lear.html" rel="nofollow external" class="bo">December 23 upgrade of the Blackboard Learn 9.1 system</a> to Service Pack 6 has introduced a variety of new features and enhancements, several of which are listed below.
    
    1. <strong>Increased Browser Support</strong>: Blackboard is now compatible with Internet Explorer 9, Safari 5, and stable release channels of Firefox and Chrome.
    
    2. <strong>Timed Assessments</strong>: Attempt information for timed assessments includes details on how much time the student spent on the attempt versus how much time was allotted. Instructors can now choose to make the timed assessment save and submit automatically when the timer expires, or to allow the assessment to continue beyond the allotted time. 
    
    3. <strong>Interactive Rubrics</strong>: Instructors can now create interactive rubrics for gradable content items including Blogs, Journals, Wikis, Discussion Boards, Assignments, Tests etc. When creating a rubric, instructors can assign weights to categories, allowing the same rubric to be used across multiple items with different possible points. Instructors can interact with any associated rubric for grading in a grid or list view, and Feedback can be typed for each criteria as well as the entire assessment.  Rubrics can be made visible to students at any time, before or after grading has occurred.
    
    4. <strong>Enhanced "Needs Grading" Tool</strong>: Gradable Blogs, Journals, Wikis, and Discussion Board activity can appear in Needs Grading status in the Grade Center and on the Needs Grading page. When an instructor chooses to make an interactive tool gradable, they will also have the option to choose how many interactions will place the item in needs grading status. A Discussion Board forum, for instance, might be set to only appear in Needs Grading status after a student has made three posts, rather than with each individual post.</div>
]]>
</Body>
<Summary>The December 23 upgrade of the Blackboard Learn 9.1 system to Service Pack 6 has introduced a variety of new features and enhancements, several of which are listed below.  1. Increased Browser...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/01/new_features_in.html</Website>
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<Tag>blackboard</Tag>
<Tag>general</Tag>
<Tag>hybrid</Tag>
<Tag>teaching-and-learning</Tag>
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<PostedAt>Sun, 22 Jan 2012 22:41:38 -0500</PostedAt>
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<NewsItem contentIssues="false" id="11461" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/11461">
<Title>UMBC Blackboard Update: SP2012</Title>
<Body>
<![CDATA[
    <div class="html-content">UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the <a href="https://wiki.umbc.edu/display/faq/Blackboard" rel="nofollow external" class="bo">Blackboard Help tab</a> inside Blackboard or directly at <a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo">www.umbc.edu/blackboard/help</a>. You  can also contact the Technology Support Center (formerly the Help Desk) at 410.455.3838 or submit an RT (Request Tracker) ticket via the <a href="https://my.umbc.edu/go/request-help" rel="nofollow external" class="bo">myUMBC Help menu</a> or directly at <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">http://rt.umbc.edu</a>.
    
    <strong>HEADLINES</strong>
    
    1. <a href="http://www.umbc.edu/blogs/oit-news/archives/2012/01/known_issues_wi.html" rel="nofollow external" class="bo">Known Issues with Enrollment of Bb Courses</a>
    2. <a href="http://www.umbc.edu/blogs/oit-news/archives/2012/01/new_features_in.html" rel="nofollow external" class="bo">New Features in Bb Learn 9.1 SP6</a>
    3. <a href="http://www.umbc.edu/blogs/oit-news/archives/2012/01/sp2012_blackboa.html" rel="nofollow external" class="bo">SP2012 Blackboard Drop-in Sessions</a>
    4. <a href="http://www.umbc.edu/blogs/oit-news/archives/2012/01/blackboard_down_26.html" rel="nofollow external" class="bo">Bb Down for Maintenance 10 pm 1/27 to 1 am 1/28</a>
    5. <a href="http://www.umbc.edu/blogs/oit-news/archives/2012/01/sloanc_workshop.html" rel="nofollow external" class="bo">Sloan-C Workshops on Online Teaching Open to UMBC Faculty</a>
    </div>
]]>
</Body>
<Summary>UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/01/umbc_blackboard_11.html</Website>
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<PostedAt>Sun, 22 Jan 2012 22:16:36 -0500</PostedAt>
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<NewsItem contentIssues="false" id="11436" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/11436">
<Title>Blackboard Down for Maintenance from 10 pm Fri. 1/27 to 1 am Sat. 1/28</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down for three hours of <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">scheduled maintenance </a>from 10 pm Friday, Jan. 27 to 1 am Saturday, Jan. 28. DoIT staff will be performing MS Windows Server maintenance and updates during this time. 
    
    We appreciate your patience and apologize for any inconveniences that this down time may cause.</div>
]]>
</Body>
<Summary>The UMBC Blackboard server will be down for three hours of scheduled maintenance from 10 pm Friday, Jan. 27 to 1 am Saturday, Jan. 28. DoIT staff will be performing MS Windows Server maintenance...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/01/blackboard_down_26.html</Website>
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<PostedAt>Sun, 22 Jan 2012 21:58:21 -0500</PostedAt>
<EditAt>Sun, 22 Jan 2012 21:58:21 -0500</EditAt>
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<NewsItem contentIssues="false" id="11407" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/11407">
<Title>Known Issues with Enrollment of Bb Courses</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <strong>UPDATE: 1/24/12</strong>
    
    As of 10:30 a.m. today, course enrollment updates are now occurring hourly.
    
    <u><strong>Current SA to Bb Update Schedule</strong></u>:
    
    <li> New user updates - top of the hour
    </li>
    <li> New enrollment updates - bottom of the hour
    </li>
    <li> New course updates - daily at 2:15 a.m.
    
    <hr>
    As reported previously, there have been a number of issues with auto creation and enrollment of Blackboard courses since the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/blackboard_lear.html" rel="nofollow external" class="bo">December 23 upgrade</a>:
    
    <strong>12/29/11</strong>: <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/sp2012_bb_cours.html" rel="nofollow external" class="bo">Spring 2012 Bb courses were auto created but auto enrollment is still once a day</a>
    <strong>12/28/11</strong>: <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/wt2012_bb_cours.html" rel="nofollow external" class="bo">Bb auto enrollment changed from every two hours to once a day</a>
    <strong>12/26/11</strong>: <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/doit_reports_is.html" rel="nofollow external" class="bo">Winter 2012 courses were manually created by hand, not auto created</a>
    
    Basically, DoIT has had to completely re-engineer Bb's integration with the Student Administration (SA) system, a project we'd planned for Summer 2012. Good news? It is nearly completed and appears to be working. Bad news? It is not fully tested.</li>
    </div>
]]>
</Body>
<Summary>UPDATE: 1/24/12  As of 10:30 a.m. today, course enrollment updates are now occurring hourly.  Current SA to Bb Update Schedule:    New user updates - top of the hour    New enrollment updates -...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/01/known_issues_wi.html</Website>
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<PostedAt>Fri, 20 Jan 2012 14:23:30 -0500</PostedAt>
<EditAt>Fri, 20 Jan 2012 14:23:30 -0500</EditAt>
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<NewsItem contentIssues="false" id="11182" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/11182">
<Title>SP2012 Blackboard Drop-in Sessions</Title>
<Body>
<![CDATA[
    <div class="html-content">DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for the spring semester
    
    The following drop in sessions will be held in Engineering 025. A DoIT staff member will be available to work one-on-one with with users who show up during the designated times. Please note that this is not a formal Blackboard training class.  Users may show up or leave at any point during these sessions.
    
    Additional dates and times may be added as demand warrants.</div>
]]>
</Body>
<Summary>DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for the spring semester  The following drop in sessions will be held in Engineering 025. A DoIT staff member...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/01/sp2012_blackboa.html</Website>
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<PostedAt>Mon, 09 Jan 2012 13:31:22 -0500</PostedAt>
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<NewsItem contentIssues="false" id="11044" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/11044">
<Title>SP2012 Bb Courses Auto Created and Enrolled</Title>
<Body>
<![CDATA[
    <div class="html-content">Following yesterday's <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/wt2012_bb_cours.html" rel="nofollow external" class="bo">announcement</a> of a new "<a href="http://library.blackboard.com/ref/df5b20ed-ce8d-4428-a595-a0091b23dda3/Content/_admin_server_backup/backup_snap_about_snapshot_tool.htm" rel="nofollow external" class="bo">snapshot</a>" data synchronization process between SA and Blackboard, DoIT reports that a Bb course shell has been auto created and enrolled for all Spring 2012 courses in the Schedule of Classes. As previously <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/wt2012_bb_cours.html" rel="nofollow external" class="bo">announced</a>, all Bb course shell enrollments are being updated daily at 9 a.m., pending further development and testing of the new process.
    
    <strong>Reminder</strong>: All Bb course shells are unavailable (to students) until the instructor of record <a href="https://wiki.umbc.edu/x/VoAc" rel="nofollow external" class="bo">makes the course available</a>. 
    
    If you have questions or concerns not addressed by this update, please consult the specific <a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo">Blackboard Help</a> section of the <a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo">IT support FAQs</a> or submit a Request Tracker (RT) ticket via the <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">myUMBC Help menu</a> or directly at <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">http://rt.umbc.edu</a>.
    
    Sincerely,
    
    John Fritz
    Asst. VP, Instructional Technology &amp; New Media
    UMBC Div. of Information Technology (DoIT)</div>
]]>
</Body>
<Summary>Following yesterday's announcement of a new "snapshot" data synchronization process between SA and Blackboard, DoIT reports that a Bb course shell has been auto created and enrolled for all Spring...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/12/sp2012_bb_cours.html</Website>
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<PostedAt>Thu, 29 Dec 2011 09:12:59 -0500</PostedAt>
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<NewsItem contentIssues="false" id="11038" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/11038">
<Title>WT2012 Bb Courses Enrolled Daily at 9 a.m., For Now</Title>
<Body>
<![CDATA[
    <div class="html-content">To resolve <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/doit_reports_is.html" rel="nofollow external" class="bo">reported issues</a> with Winter and Spring 2012 Blackboard courses, DoIT has successfully tested Blackboard's "<a href="http://library.blackboard.com/ref/df5b20ed-ce8d-4428-a595-a0091b23dda3/Content/_admin_server_backup/backup_snap_about_snapshot_tool.htm" rel="nofollow external" class="bo">snapshot</a>" process for automatically creating and enrolling all UMBC Bb courses based on updates to the Student Administration (SA) system. As a result, all Winter 2012 Bb course enrollments have been updated today, and will continue to be updated at 9 a.m.</div>
]]>
</Body>
<Summary>To resolve reported issues with Winter and Spring 2012 Blackboard courses, DoIT has successfully tested Blackboard's "snapshot" process for automatically creating and enrolling all UMBC Bb courses...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/12/wt2012_bb_cours.html</Website>
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<PostedAt>Wed, 28 Dec 2011 09:42:44 -0500</PostedAt>
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