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<NewsItem contentIssues="false" id="4837" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/4837">
<Title>2/11/11 Bb Downtime &amp; Known Issue: Abnormal Usage "Spikes"</Title>
<Body>
<![CDATA[
    <div class="html-content">As part of DoIT's regular <a href="http://www.umbc.edu/blogs/oit-news/archives/2007/09/weekly_blackboa.html" rel="nofollow external" class="bo">scheduled maintenance</a> window, <strong>Blackboard will be down next Friday, February 11 (10 p.m.) to Saturday, February 12 (1 a.m.)</strong> to address abnormal database utilization "spikes" occurring several times a day since the start of this semester. Normally, Bb operates at about 20-30 percent of system capacity, but DoIT has seen spikes of nearly 100 percent, resulting in very slow performance for up to 30 or even 60 minutes each occurrence.</div>
]]>
</Body>
<Summary>As part of DoIT's regular scheduled maintenance window, Blackboard will be down next Friday, February 11 (10 p.m.) to Saturday, February 12 (1 a.m.) to address abnormal database utilization...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/02/known_issue_bb_1.html</Website>
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<Tag>blackboard</Tag>
<Tag>general</Tag>
<Tag>hybrid</Tag>
<Tag>teaching-and-learning</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 04 Feb 2011 14:00:27 -0500</PostedAt>
<EditAt>Fri, 04 Feb 2011 14:00:27 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="4830" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/4830">
<Title>Educause Publishes Video Demo of UMBC "Check My...</Title>
<Body>
<![CDATA[
    <div class="html-content">Full Title: Educause Publishes Video Demo of UMBC "Check My Activity" Tool for Students<a href="http://www.educause.edu/library/EQM1049" rel="nofollow external" class="bo"><img src="http://www.educause.edu/visuals/shared/eq/EQM1049/Fritz_demo_still.png" width="250" style="max-width: 100%; height: auto;"></a>
    The final 2010 issue of <em>EDUCAUSE Quarterly</em> includes a brief (5 minute) <a href="http://www.educause.edu/library/EQM1049" rel="nofollow external" class="bo">video demo of UMBC's "Check My Activity" (CMA) tool for students</a>. The CMA demo was part of <em>EQ</em>'s special focus on student retention, and includes new information comparing how students use Blackboard by final grade distribution in all 1,461 Spring 2010 Blackboard courses. Specifically, D &amp; F students used it 47 percent less than students earning a C or better, which is similar to <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/05/a_case_for_usin_1.html" rel="nofollow external" class="bo">results from previous semesters</a> based on much smaller samples. A similar analysis is being conducted on all Blackboard courses for Fall 2010.</div>
]]>
</Body>
<Summary>Full Title: Educause Publishes Video Demo of UMBC "Check My Activity" Tool for Students The final 2010 issue of EDUCAUSE Quarterly includes a brief (5 minute) video demo of UMBC's "Check My...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/02/analysis_of_sp2.html</Website>
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<Tag>blackboard</Tag>
<Tag>general</Tag>
<Tag>hybrid</Tag>
<Tag>reports</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<PostedAt>Fri, 04 Feb 2011 12:58:23 -0500</PostedAt>
<EditAt>Fri, 04 Feb 2011 12:58:23 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="4603" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/4603">
<Title>Student Access to Blackboard Courses</Title>
<Body>
<![CDATA[
    <div class="html-content">Students must be <a href="https://spaces.umbc.edu/display/sa/Students+Registration+and+Academic+Info" rel="nofollow external" class="bo">officially registered</a> in a UMBC course via <a href="http://my.umbc.edu" rel="nofollow external" class="bo">myUMBC</a> in order to be auto enrolled in a Bb course shell.  Auto enrollment takes place multiple times daily, so students will appear in the Bb course roster several hours after they register through the <a href="https://spaces.umbc.edu/display/sa/Students+Registration+and+Academic+Info" rel="nofollow external" class="bo">SA system</a>. However, students will not see the Bb course until their instructor <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/MakeAvail.htm" rel="nofollow external" class="bo">makes the course shell available</a> to them.</div>
]]>
</Body>
<Summary>Students must be officially registered in a UMBC course via myUMBC in order to be auto enrolled in a Bb course shell.  Auto enrollment takes place multiple times daily, so students will appear in...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/01/student_access.html</Website>
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<Tag>blackboard</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
<GroupUrl>https://my3.my.umbc.edu/groups/doit</GroupUrl>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Tue, 25 Jan 2011 16:48:02 -0500</PostedAt>
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<NewsItem contentIssues="false" id="4604" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/4604">
<Title>Known Issue: Bb Course Auto Enrollment  (RESOLVED)</Title>
<Body>
<![CDATA[
    <div class="html-content">The auto enrollment script that takes students who are officially enrolled in SA and places them into the corresponding Blackboard course shell stopped working on Thursday, Jan. 13.  It was restarted as of 12 pm, Tuesday, Jan. 25.
    
    Typically the Blackboard servers receive students enrollment data from the SA system multiple times daily; in this instance the data feeds were no longer being sent from SA to Blackboard.  DoIT staff have identified the issue and are working on the creation of business processes to ensure that this does not happen in the future.</div>
]]>
</Body>
<Summary>The auto enrollment script that takes students who are officially enrolled in SA and places them into the corresponding Blackboard course shell stopped working on Thursday, Jan. 13.  It was...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/01/known_issue_bb.html</Website>
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<Tag>blackboard</Tag>
<Tag>known-issues</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Tue, 25 Jan 2011 16:38:56 -0500</PostedAt>
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<NewsItem contentIssues="false" id="4605" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/4605">
<Title>Update and Tips on Blackboard Faculty Support</Title>
<Body>
<![CDATA[
    <div class="html-content">As I <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/doit_announces_2.html" rel="nofollow external" class="bo">announced this past summer</a>, DoIT is no longer using Presidium Learning for Blackboard faculty support (it is intended only for 24/7 support of students). Instead, DoIT's <a href="http://www.umbc.edu/oit" rel="nofollow external" class="bo">Help Desk</a> and <a href="http://www.umbc.edu/oit/itnm" rel="nofollow external" class="bo">Instructional Technology &amp; New Media</a> (ITNM) unit are providing basic and advanced Blackboard faculty support, respectively. After consulting the <a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo">Blackboard Help</a> site, the best way to reach both groups is to submit an RT (<a href="http://rt.umbc.edu" rel="nofollow external" class="bo">Request Tracker</a>) "ticket" by logging into <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">http://rt.umbc.edu</a> or using the <a href="https://my.umbc.edu/help" rel="nofollow external" class="bo">myUMBC "help" link</a>. Apart from not sitting in any one person's email inbox, using RT helps us triage and collaborate on your support request.</div>
]]>
</Body>
<Summary>As I announced this past summer, DoIT is no longer using Presidium Learning for Blackboard faculty support (it is intended only for 24/7 support of students). Instead, DoIT's Help Desk and...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/01/update_on_black.html</Website>
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<Tag>blackboard</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<PostedAt>Tue, 25 Jan 2011 16:11:21 -0500</PostedAt>
<EditAt>Tue, 25 Jan 2011 16:11:21 -0500</EditAt>
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<NewsItem contentIssues="false" id="4581" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/4581">
<Title>Known Issue: Instructors Can't Import Bb Course Over 250MB</Title>
<Body>
<![CDATA[
    <div class="html-content">DoIT has confirmed a known issue that affects faculty trying to <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/Export.htm" rel="nofollow external" class="bo">export</a> an old Blackboard course and <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/Import.htm" rel="nofollow external" class="bo">import</a> it into a new, empty shell: 
    
    The export works fine, but if the resulting file is larger than 250 MB, faculty cannot import it. The process will return a "time out" error message.
    
    Other schools running version 9.1 have reported this issue, but until Blackboard releases a fix and we have tested it, the work around is for faculty to submit an <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">RT Ticket</a> with a copy of the error message in the body of the ticket requesting that DoIT import the old course.</div>
]]>
</Body>
<Summary>DoIT has confirmed a known issue that affects faculty trying to export an old Blackboard course and import it into a new, empty shell:   The export works fine, but if the resulting file is larger...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/01/known_issue_ins.html</Website>
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<Tag>blackboard</Tag>
<Tag>news</Tag>
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<PostedAt>Mon, 24 Jan 2011 23:29:40 -0500</PostedAt>
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<NewsItem contentIssues="false" id="4541" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/4541">
<Title>Blackboard Down for Maintenance from 10 pm Fri. 1/21...</Title>
<Body>
<![CDATA[
    <div class="html-content">Full Title: Blackboard Down for Maintenance from 10 pm Fri. 1/21 to 1 am Sat. 1/22The UMBC Blackboard server will be down for three hours of <a href="http://www.umbc.edu/blogs/oit-news/archives/2007/09/weekly_blackboa.html" rel="nofollow external" class="bo">scheduled maintenance</a> starting this <strong>Friday, January 21</strong>, at 10 pm.  DoIT staff will be applying MS Windows updates, and a configuration change to the collaboration server during this time.</div>
]]>
</Body>
<Summary>Full Title: Blackboard Down for Maintenance from 10 pm Fri. 1/21 to 1 am Sat. 1/22The UMBC Blackboard server will be down for three hours of scheduled maintenance starting this Friday, January 21,...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/01/blackboard_down_16.html</Website>
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<Group token="doit">Division of Information Technology (DoIT)</Group>
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<PostedAt>Fri, 21 Jan 2011 07:43:51 -0500</PostedAt>
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<NewsItem contentIssues="false" id="4366" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/4366">
<Title>SP 2011 Blackboard Drop-in Sessions</Title>
<Body>
<![CDATA[
    <div class="html-content">DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for the spring semester.<p>
    
    The following <strong>one hour</strong> drop in sessions will be held in Engineering 025.  DoIT staff members will be available to work one-on-one with with users who show up during the designated times.</p>
    <p>
    
    Additional dates and times may be added as demand warrants.</p>
    </div>
]]>
</Body>
<Summary>DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for the spring semester.   The following one hour drop in sessions will be held in Engineering 025.  DoIT...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/01/sp_2011_blackbo.html</Website>
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<Tag>blackboard</Tag>
<Tag>hybrid</Tag>
<Tag>training</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Wed, 12 Jan 2011 16:48:37 -0500</PostedAt>
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<NewsItem contentIssues="false" id="3914" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/3914">
<Title>UMBC Blackboard Update: WT2011</Title>
<Body>
<![CDATA[
    <div class="html-content">UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/" rel="nofollow external" class="bo">Blackboard Help tab</a> inside Blackboard or directly at <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/" rel="nofollow external" class="bo">http://www.umbc.edu/blackboard/help</a>. You can also contact the DoIT Help Desk at 410.455.3838, ENGR Room 020. Students may submit a help request via the 24/7 Blackboard Support portal at <a href="http://bbsupport.umbc.edu" rel="nofollow external" class="bo">http://bbsupport.umbc.edu</a>.
    
    <strong>HEADLINES</strong>
    
    1.  <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/12/wt2011_sp2011_b.html" rel="nofollow external" class="bo">WT2011 &amp; SP2011 Bb Course Shells Created 12/1</a>
    2.  <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/support_for_wt_1.html" rel="nofollow external" class="bo">Instructional Continuity Support WT &amp; SP 2011 Courses</a>
    3.  <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/10/reminder_247_bb.html" rel="nofollow external" class="bo">24/7 Bb Support Still Available For Students Only</a>
    4.  <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/12/only_4_seats_le.html" rel="nofollow external" class="bo">Only 4 Seats Left in Hybrid Course Re-design Workshop 1/14/11</a>
    5.  <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/12/ad_hoc_sp2011_a.html" rel="nofollow external" class="bo">Ad Hoc SP2011 AV Support Reservations Now Being Accepted</a>
    6.  <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/12/fyi_educause_mi_1.html" rel="nofollow external" class="bo">FYI: EDUCAUSE Mid-Atlantic Regional Conference 1/12-1/14</a>
    </div>
]]>
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<Summary>UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/12/umbc_blackboard_6.html</Website>
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<Tag>blackboard</Tag>
<Tag>hybrid</Tag>
<Tag>news</Tag>
<Tag>teaching-and-learning</Tag>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 03 Dec 2010 16:27:03 -0500</PostedAt>
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<NewsItem contentIssues="false" id="3911" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/3911">
<Title>FYI: EDUCAUSE Mid-Atlantic Regional Conference 1/12 - 1/14</Title>
<Body>
<![CDATA[
    <div class="html-content">The 9th Annual <a href="http://net.educause.edu/marc11" rel="nofollow external" class="bo">EDUCAUSE Mid-Atlantic Regional Conference</a> will be held at the Baltimore Marriott Waterfront Hotel from January 12 -14, 2011.  This year's conference is titled "Setting a New Course for the Future" and will focus on meeting the changing needs of learners, faculty, researchers, and administrators through innovation - while continuing to support the critical IT infrastructure.  The <a href="http://net.educause.edu/Program/1025755?START_DATE=01%2F13%2F11&amp;END_DATE=01%2F13%2F11" rel="nofollow external" class="bo">programming on Thursday</a> is particularly geared towards faculty and educational technologists, and includes presentations and hands-on opportunities that focus on classroom activities.   This year EDUCAUSE is offering special one-day registration options. Early registration is open until December 15 and can be found at <a href="http://net.educause.edu/Registration/1025803" rel="nofollow external" class="bo">http://net.educause.edu/Registration/1025803.</a>
    </div>
]]>
</Body>
<Summary>The 9th Annual EDUCAUSE Mid-Atlantic Regional Conference will be held at the Baltimore Marriott Waterfront Hotel from January 12 -14, 2011.  This year's conference is titled "Setting a New Course...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/12/fyi_educause_mi_1.html</Website>
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<Tag>blackboard</Tag>
<Tag>classroom-technology</Tag>
<Tag>general</Tag>
<Tag>hybrid</Tag>
<Tag>news</Tag>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 03 Dec 2010 15:55:04 -0500</PostedAt>
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