How New Employees/Instructors Get Access to Bb Courses As announced earlier this month, all FA2010 Blackboard courses were auto-created on July 15. Since then, DoIT has auto-created new Blackboard course shells every day, whenever a new course with a named instructor of record has been added to the Schedule of Classes. In order for this process to work, department scheduling coordinators, Human Resources, the Registrar's Office and the new employee each need to complete specific steps (described or illustrated below): ]]> As announced earlier this month, all FA2010 Blackboard courses were auto-created on July 15. Since then, DoIT has auto-created new Blackboard course shells every day, whenever a new course with a... http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe.html https://my3.my.umbc.edu/api/v0/pixel/news/2298/guest@my.umbc.edu/d8a4a72927681e427b193b51e8934878/api/pixel blackboard Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Thu, 26 Aug 2010 16:11:47 -0400 Changes in How Faculty Can Get Blackboard Help Starting today, the Division of Information Technology (DoIT) is directing faculty to the DoIT Help Desk to resolve basic (tier 1) Blackboard issues or escalate to DoIT's Instructional Technology & New Media group. Presidium Learning will continue to support basic (tier 1) student Blackboard issues, excluding DoIT's auto-enrollment and auto-course creation processes, which are unique to UMBC. Generally speaking, tier 1 IT support refers to basic but frequent end user support (e.g., forgotten passwords), tier 2 refers to less frequent but more advanced application support (e.g., how to export/import a course or use the grade center), and tier 3 refers to a handful of back end, but high impact system administration issues (e.g., server is down). ]]> Starting today, the Division of Information Technology (DoIT) is directing faculty to the DoIT Help Desk to resolve basic (tier 1) Blackboard issues or escalate to DoIT's Instructional Technology... http://www.umbc.edu/blogs/oit-news/archives/2010/08/doit_announces_2.html https://my3.my.umbc.edu/api/v0/pixel/news/2232/guest@my.umbc.edu/1643e201baefa2a2b47b12168a79887e/api/pixel blackboard general news teaching-and-learning Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Mon, 23 Aug 2010 15:47:43 -0400 Tue, 24 Aug 2010 10:47:43 -0400 Anecdotal Reports of System Slowness After Bb 9.1 Upgrade Early after the Blackboard 9.1 upgrade at the end of May, DoIT received a few anecdotal reports of slowness in the new version of Blackboard. While we've not been able to consistently replicate these issues for further analysis, we have been in frequent contact with Blackboard, which has inspected our system and found nothing out of the ordinary. ]]> Early after the Blackboard 9.1 upgrade at the end of May, DoIT received a few anecdotal reports of slowness in the new version of Blackboard. While we've not been able to consistently replicate... http://www.umbc.edu/blogs/oit-news/archives/2010/08/anecdotal_repor.html https://my3.my.umbc.edu/api/v0/pixel/news/2233/guest@my.umbc.edu/74b38de79104e2119af443ea7a08f716/api/pixel blackboard news teaching-and-learning Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Mon, 23 Aug 2010 14:51:09 -0400 Top 5 Start of Semester Blackboard Tips With the start of the semester just around the corner, many faculty members are in the midst of getting their Bb courses ready to go for the first day of classes. Here are the top 5 tips that everyone needs to know about Bb 9.1. ]]> With the start of the semester just around the corner, many faculty members are in the midst of getting their Bb courses ready to go for the first day of classes. Here are the top 5 tips that... http://www.umbc.edu/blogs/oit-news/archives/2010/08/top_5_start_of.html https://my3.my.umbc.edu/api/v0/pixel/news/2213/guest@my.umbc.edu/6abd3cbf150f1fdf0cdf20d0268bd480/api/pixel blackboard Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Sun, 22 Aug 2010 22:19:05 -0400 Blackboard Upgraded to Bb Learn 9.1; New Features and... Full Title: Blackboard Upgraded to Bb Learn 9.1; New Features and Known IssuesUMBC’s Blackboard Learning Management System was upgraded to Bb Learn 9.1 over Memorial Weekend. Approximately 300 faculty members successfully used this new system to teach their courses throughout summer, taking advantage of the many new features available. These enhancements include the accessibility of the Control Panel, the new Course homepage, the Course Files feature, and drag and drop ability. Highlights of these new features, as well as some of the known issues are detailed below. ]]> Full Title: Blackboard Upgraded to Bb Learn 9.1; New Features and Known IssuesUMBC’s Blackboard Learning Management System was upgraded to Bb Learn 9.1 over Memorial Weekend. Approximately 300... http://www.umbc.edu/blogs/oit-news/archives/2010/08/blackboard_upgr.html https://my3.my.umbc.edu/api/v0/pixel/news/2212/guest@my.umbc.edu/e3b495f743b030f9c1d74a4941a2060c/api/pixel blackboard known-issues teaching-and-learning Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Sun, 22 Aug 2010 20:12:56 -0400 Fall Bb Course Shells Created on 7/15; Daily Updates... Full Title: Fall Bb Course Shells Created on 7/15; Daily Updates ContinueBb course shells for FA2010 were created on July 15, and continue to be automatically updated daily. As announced in April, the course creation process has undergone a change. Bb shells were created for all courses listed in the UMBC Schedule of Classes (SOC), provided that there was an instructor of record listed. The addition of new course sections and instructors will result in new Bb shells being automatically generated each morning. Student enrollment in Bb will continue to mirror the official registration in SA, and will update multiple times daily. ]]> Full Title: Fall Bb Course Shells Created on 7/15; Daily Updates ContinueBb course shells for FA2010 were created on July 15, and continue to be automatically updated daily. As announced in... http://www.umbc.edu/blogs/oit-news/archives/2010/08/fall_bb_course.html https://my3.my.umbc.edu/api/v0/pixel/news/2211/guest@my.umbc.edu/5a432e1ba993726c2bad981b3c3e544b/api/pixel blackboard Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 1 0 false Sun, 22 Aug 2010 19:53:11 -0400 Blackboard Down for Maintenance from 10 pm Fri. 8/13... Full Title: Blackboard Down for Maintenance from 10 pm Fri. 8/13 to 1 am Sat. 8/14The UMBC Blackboard server will be down for three hours of scheduled maintenance starting this Friday, August 13, at 10 p.m. myUMBC will also be down during the weekend of August 14 and 15. During this time the campus community will still be able to access Blackboard at http://blackboard.umbc.edu or http://www.umbc.edu/blackboard. ]]> Full Title: Blackboard Down for Maintenance from 10 pm Fri. 8/13 to 1 am Sat. 8/14The UMBC Blackboard server will be down for three hours of scheduled maintenance starting this Friday, August 13,... http://www.umbc.edu/blogs/oit-news/archives/2010/08/blackboard_down_12.html https://my3.my.umbc.edu/api/v0/pixel/news/2104/guest@my.umbc.edu/62b5577210e05eca5c9940de2c66fef4/api/pixel blackboard Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 1 0 false Mon, 09 Aug 2010 18:32:35 -0400 FYI: Bb Courses Older Than FA2004 Will Be Deleted 8/26 In accordance with the Blackboard Course Retention Policy, all Blackboard courses older than Fall 2004 will be deleted. DoIT has scheduled this removal for Thursday, August 26, 2010 at 5 p.m. No downtime will be required. Instructors are encouraged to download and keep a copy of the Grade Center for any affected courses. Instructors may also archive an entire course, and keep a local copy for their records. Be aware though that only DoIT system administrators can "restore" an archived course on the UMBC Blackboard production server. ]]> In accordance with the Blackboard Course Retention Policy, all Blackboard courses older than Fall 2004 will be deleted. DoIT has scheduled this removal for Thursday, August 26, 2010 at 5 p.m.... http://www.umbc.edu/blogs/oit-news/archives/2010/08/fyi_bb_courses_1.html https://my3.my.umbc.edu/api/v0/pixel/news/2105/guest@my.umbc.edu/810b551ea399f42cab07634844979e47/api/pixel blackboard Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 1 0 false Mon, 09 Aug 2010 18:19:58 -0400 Server Failure Results in Blackboard Outage UPDATE: Service to Blackboard was fully restored at 5:35 p.m. ------------------------------ At 2:50 pm on Monday, August 9th the Blackboard file server crashed. In consultation with VMWare, DoIT staff members were able to restore the system and expect to have it publicly available at approximately 5:30 pm. ]]> UPDATE: Service to Blackboard was fully restored at 5:35 p.m. ------------------------------ At 2:50 pm on Monday, August 9th the Blackboard file server crashed. In consultation with VMWare,... http://www.umbc.edu/blogs/oit-news/archives/2010/08/server_failure.html https://my3.my.umbc.edu/api/v0/pixel/news/2106/guest@my.umbc.edu/652d25f54e685cc9db5d77162927f48d/api/pixel blackboard Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Mon, 09 Aug 2010 17:35:42 -0400 DoIT Extends Summer Blackboard 9.1 Dropin Sessions -... Full Title: DoIT Extends Summer Blackboard 9.1 Dropin Sessions - Aug & Sept.Now that the upgrade to Blackboard 9.1 has been completed and summer faculty are using the new version, DoIT is offering additional drop in sessions to assist and help prepare the rest of the campus for the fall semester.

The following one hour drop in sessions will be held in Engineering 025. DoIT staff members will be available to work one-on-one with with users who show up during the designated times.

Additional dates and times will be added as demand warrants.

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