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<Title>Spring Blackboard Drop-in Hours</Title>
<Tagline>Got Questions? We Have Answers!</Tagline>
<Body>
<![CDATA[
    <div class="html-content">To support faculty ongoing Blackboard support needs,  DoIT will be offering additional weekly drop-in hours beginning Monday, February 24. A DoIT staff member will be available to work one-on-one with users who show up during the designated times.<br><br>Drop-In sessions will focus on one of the many tools we support, including the following:<br><ul>
    <li><a href="https://wiki.umbc.edu/display/faq/Tips+for+Faculty+-+About+the+Grade+Center" rel="nofollow external" class="bo">Grade Center</a></li>
    <li><a href="http://my.umbc.edu/groups/doit-hybrid/documents/2105" rel="nofollow external" class="bo">Adaptive Release</a></li>
    <li><a href="https://wiki.umbc.edu/display/faq/Blackboard+Collaborate" rel="nofollow external" class="bo">Collaborate</a></li>
    <li><a href="https://wiki.umbc.edu/display/faq/Camtasia+Relay" rel="nofollow external" class="bo">Camtasia Relay </a></li>
    </ul>Given variation in user needs and scheduling, the Drop-In format will be as follows:<br><ol>
    <li>
    <strong>Orientation</strong> (5 minutes): A quick overview of what the tool does. If all you want is a demo, come early.</li>
    <li>
    <strong>Recommendations</strong> (10 minutes): 1-2 tips based on our observations from providing faculty support, as well identification of effective practices  and practitioners.</li>
    <li>
    <strong>Q &amp; A</strong> (40 minutes): This is your time. What do you want to know? What's a problem you'd like to solve or a new opportunity you'd like to explore?</li>
    </ol>In addition to the F2F sessions, DoIT will also offer virtual drop-in sessions using Blackboard's web-conferencing tool, <a href="https://wiki.umbc.edu/display/faq/Blackboard+Collaborate?src=search" rel="nofollow external" class="bo">Collaborate</a>. Any faculty members with Bb questions may participate in these online sessions between 12:00 – 1:00 PM on the appointed Monday by visiting the following link: <a href="www.umbc.edu/go/collaborate" rel="nofollow external" class="bo">www.umbc.edu/go/collaborate<br></a><ul>
    <li><a href="http://my.umbc.edu/groups/doit/events/23193" rel="nofollow external" class="bo">Monday, February 24: ENGR 025</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/23187" rel="nofollow external" class="bo">Monday, March 3: Virtual Session</a></li>
    <li>
    <a href="http://my.umbc.edu/groups/doit/events/23195" rel="nofollow external" class="bo">Monday, March 24: ENG 025</a><a href="http://my.umbc.edu/groups/doit/events/23189" rel="nofollow external" class="bo"><br></a>
    </li>
    <li><a href="http://my.umbc.edu/groups/doit/events/23190" rel="nofollow external" class="bo">Monday, April 14: Virtual Session</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/23196" rel="nofollow external" class="bo">Monday, April 21: ENGR 025</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/23191" rel="nofollow external" class="bo">Monday, April 28: Virtual Session</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/23197" rel="nofollow external" class="bo">Monday, May 5: ENGR 025</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/23192" rel="nofollow external" class="bo">Monday, May 12: Virtual Session</a></li>
    </ul>
    <p>Please note that these are not formal Blackboard training classes. Additional dates and times may be added as demand warrants. </p>
    </div>
]]>
</Body>
<Summary>To support faculty ongoing Blackboard support needs,  DoIT will be offering additional weekly drop-in hours beginning Monday, February 24. A DoIT staff member will be available to work one-on-one...</Summary>
<Website>http://doit.umbc.edu/itnm/</Website>
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<PostedAt>Wed, 19 Feb 2014 10:21:13 -0500</PostedAt>
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<NewsItem contentIssues="false" id="40579" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/40579">
<Title>DoIT Update on Recent Webmail, Blackboard Issues</Title>
<Tagline>Load Balancer "Root Cause" to be Reviewed This Semester</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <div>To the UMBC Campus Community,</div>
    <div><br></div>
    <div>Over the past 7-10 days, DoIT has been <a href="http://my.umbc.edu/groups/doit/news/40383" rel="nofollow external" class="bo">troubleshooting</a> technical issues with the Cyrus campus Webmail system and Blackboard. Initially, we saw these as separate issues, but have now determined the root cause to be a new network device, called a load balancer, that distributes demand among multiple servers that collectively make up these highly used systems. One complication was that while the issue with WebMail was widespread across those using it, the issue with Blackboard was mostly present when doing the more complex functions, normally done by administrators and instructors. As such, we missed the connection that the problem in Blackboard was related to the load balancer.</div>
    <div><br></div>
    <div>At approximately 6 p.m. on Wednesday, January 22, we decided to test the possibility that the issues in Blackboard might also be related to the load balancer and replaced the new load balancer with the former one it was replacing. To our knowledge, most of the issues (particularly exporting/importing courses in Bb and creating/importing assessments) appear to be resolved. If you believe this is not the case, please submit an RT (Request Tracker) ticket via the myUMBC help menu or directly at <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">my.umbc.edu/help</a>.</div>
    <div><br></div>
    <div><strong>Next Steps</strong></div>
    <div><br></div>
    <div>DoIT needs to move to a new load balancer. The vendor no longer supports the original one and campus demand for technology systems has grown steadily. However, DoIT is working closely with the vendor to review these recent issues and will develop a plan for moving forward, but we won’t do anything until the semester has stabilized. For now, our focus is to make certain that highly used systems, such as Blackboard, are running properly for the start of Spring semester this Monday, January 27. Going forward, we will update the Campus IT Steering Committee and Faculty Computer Policy Committee on our findings and plans.</div>
    <div><br></div>
    <div>On behalf of my DoIT colleagues, I want to thank students, faculty and staff for their diligence in reporting issues and their patience while we worked to address them. We know these disruptions were inconvenient, and will work hard to improve our environment going forward.</div>
    <div><br></div>
    <div>Sincerely,</div>
    <div><br></div>
    <div><br></div>
    <div>John Fritz</div>
    <div>Asst. VP, Instructional Technology</div>
    <div>UMBC Division of Information Technology</div>
    </div>
]]>
</Body>
<Summary>To the UMBC Campus Community,     Over the past 7-10 days, DoIT has been troubleshooting technical issues with the Cyrus campus Webmail system and Blackboard. Initially, we saw these as separate...</Summary>
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<PostedAt>Fri, 24 Jan 2014 15:14:24 -0500</PostedAt>
<EditAt>Thu, 07 Aug 2014 11:10:29 -0400</EditAt>
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<NewsItem contentIssues="false" id="40383" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/40383">
<Title>Blackboard Known Issues Resolved</Title>
<Tagline>Creating &amp; Reusing Assessment Issues Working Normally</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <div><strong><u>1/22/14 Update</u></strong></div>
    <div><strong><u><br></u></strong></div>
    <div>We appear to be back to normal now. </div>
    <strong><u><div><strong><u><br></u></strong></div>1/21/14 Update</u></strong><div><br></div>
    <div>Spoke too soon. We're not seeing as many cases of export/import issues (#2 below), but we are still seeing issues creating tests &amp; quizzes again (#1 below). We are working with Blackboard to address these issues. </div>
    <div><br></div>
    <div>Note: During today, you may find Bb slow or unavailable for short periods of time while we implement and test Bb's suggested fixes.</div>
    <div><br></div>
    <div>My apologies for this inconvenience and these back and forth updates. <span>I will post more when we know more.</span>
    </div>
    <div><br></div>
    <div>John Fritz</div>
    <div><br></div>
    <div>-------------------------</div>
    <div><br></div>
    <div>I'm pleased to announce that the <a href="http://my.umbc.edu/groups/doit/news/40240" rel="nofollow external" class="bo">known issues</a> of 1) creating Blackboard tests and 2) faculty export/import of past Bb courses into Spring 2014 course shells appear to be resolved. <div><span><br></span></div>
    <div>
    <span>Working with Blackboard, DoIT staff </span><span><strong>Jesse Beauman</strong>, <strong>Vladimir Plotkin</strong> and </span><span><strong>James Sonnichsen</strong> identified a configuration setting as the root cause, tested an alternate setting to isolate the errors, and then implemented a permanent fix. </span><span>If any faculty are still experiencing problems with tests and exports/imports, please submit a <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">Request Tracker</a> (RT) ticket via the myUMBC help menu or directly at </span><a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">my.umbc.edu/help</a><span>.</span>
    </div>
    <div>
    <div><br></div>
    <div>I know these issues have made it difficult for faculty to prepare for the Spring 2014 semester. On behalf of my DoIT colleagues, I want to say how much we appreciated the campus community's patience and understanding as we worked to resolve these issues. Hopefully, students, faculty and staff can now focus more understanding and using some <a href="https://help.blackboard.com/en-us/Learn/9.1_SP_12_and_SP_13/" rel="nofollow external" class="bo">new features</a> introduced in last week's <a href="http://my.umbc.edu/groups/doit/news/40114" rel="nofollow external" class="bo">upgrade</a>. For more information, please see the Bb Help tab inside Blackboard or directly at <a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo">www.umbc.edu/blackboard/help</a>.</div>
    <div><br></div>
    <div>Sincerely,</div>
    <div><br></div>
    <div>John Fritz</div>
    <div>Asst. VP, Instructional Technology</div>
    <div>UMBC Division of Information Technology</div>
    </div>
    </div>
    </div>
]]>
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<Summary>1/22/14 Update     We appear to be back to normal now.     1/21/14 Update    Spoke too soon. We're not seeing as many cases of export/import issues (#2 below), but we are still seeing issues...</Summary>
<Website>http://www.umbc.edu/blackboard/help</Website>
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<PostedAt>Fri, 17 Jan 2014 18:14:44 -0500</PostedAt>
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<NewsItem contentIssues="true" id="39151" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/39151">
<Title>Blackboard Drop-in Sessions</Title>
<Tagline>Got Questions? We Have Answers!</Tagline>
<Body>
<![CDATA[
    <div class="html-content">In anticipation of faculty support needs associated with the coming term and Blackboard upgrades,  DoIT will be offering additional weekly drop-in hours beginning Monday, December 9th. A DoIT staff member will be available to work one-on-one with users who show up during the designated times.<br><br>Drop-In sessions will focus on one of the many tools we support, including the following:<br><ul>
    <li><a href="https://wiki.umbc.edu/display/faq/Tips+for+Faculty+-+About+the+Grade+Center" rel="nofollow external" class="bo">Grade Center</a></li>
    <li><a href="http://my.umbc.edu/groups/doit-hybrid/documents/2105" rel="nofollow external" class="bo">Adaptive Release</a></li>
    <li><a href="https://wiki.umbc.edu/display/faq/Blackboard+Collaborate" rel="nofollow external" class="bo">Collaborate</a></li>
    <li><a href="https://wiki.umbc.edu/display/faq/Camtasia+Relay" rel="nofollow external" class="bo">Camtasia Relay </a></li>
    </ul>Given variation in user needs and scheduling, the Drop-In format will be as follows:<br><ol>
    <li>
    <strong>Orientation</strong> (5 minutes): A quick overview of what the tool does. If all you want is a demo, come early.</li>
    <li>
    <strong>Recommendations</strong> (10 minutes): 1-2 tips based on our observations from providing faculty support, as well identification of effective practices  and practitioners.</li>
    <li>
    <strong>Q &amp; A</strong> (40 minutes): This is your time. What do you want to know? What's a problem you'd like to solve or a new opportunity you'd like to explore?</li>
    </ol>In addition to the F2F sessions, DoIT will also offer virtual drop-in sessions using Blackboard's web-conferencing tool, <a href="https://wiki.umbc.edu/display/faq/Blackboard+Collaborate?src=search" rel="nofollow external" class="bo">Collaborate</a>. Any faculty members with Bb questions may participate in these online sessions between 12:00 – 1:00 PM on the appointed date by visiting the following link: <a href="http://blackboard.umbc.edu/webapps/bb-collaborate-%20bb_bb60/launchSession/guest?uid=8a33ec63-77ca-4491-9aae-31b751a71022" rel="nofollow external" class="bo">www.umbc.edu/go/collaborate</a><br><ul>
    <li><a href="http://my.umbc.edu/groups/doit/events/21517" rel="nofollow external" class="bo">Monday, December 9: ENGR 025</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21518" rel="nofollow external" class="bo">Monday, December 16: ENGR 025</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21522" rel="nofollow external" class="bo">Thursday, December 19: Virtual Session</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21519" rel="nofollow external" class="bo">Monday, January 6: ENGR 025</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21523" rel="nofollow external" class="bo">Monday, January 13: Virtual Session</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21721" rel="nofollow external" class="bo">Thursday, January 23: Grade Center<br></a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21520" rel="nofollow external" class="bo">Monday, January 27: ENGR 025</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21524" rel="nofollow external" class="bo">Monday, February 3: Virtual Session</a></li>
    <li><a href="http://my.umbc.edu/groups/doit/events/21521" rel="nofollow external" class="bo">Monday, February 10: ENGR 025</a></li>
    </ul>
    <p>Please note that these are not formal Blackboard training classes. Additional dates and times may be added as demand warrants. </p>
    </div>
]]>
</Body>
<Summary>In anticipation of faculty support needs associated with the coming term and Blackboard upgrades,  DoIT will be offering additional weekly drop-in hours beginning Monday, December 9th. A DoIT...</Summary>
<Website>http://doit.umbc.edu/itnm/</Website>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Thu, 05 Dec 2013 15:27:49 -0500</PostedAt>
<EditAt>Thu, 07 Aug 2014 11:15:04 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="39144" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/39144">
<Title>Reminder: Bb Upgrade Jan. 8-10, 2014</Title>
<Tagline>WT2014 Courses Now Available at bb-winter.umbc.edu</Tagline>
<Body>
<![CDATA[
    <div class="html-content">As <a href="http://my.umbc.edu/groups/doit/news/34302" rel="nofollow external" class="bo">previously announced</a>, the Division of Information Technology <strong>(DoIT) will upgrade UMBC's production Blackboard system from January 8 to 10, 2014. Due to the disruption caused by the upgrade, Winter 2014 Bb courses are <a href="http://my.umbc.edu/groups/doit/news/39133" rel="nofollow external" class="bo">now available</a> at <a href="http://bb-winter.umbc.edu" rel="nofollow external" class="bo">bb-winter.umbc.edu</a></strong>. After the WT2014 semester is completed (and the SP2014 semester is started), Winter courses will be migrated to the new production Bb server, typically by the end of Spring Break.<div><br></div>
    <div>
    <strong>Note:</strong> There will be no access to Bb Winter courses via myUMBC. Students and faculty must use <a href="http://bb-winter.umbc.edu" rel="nofollow external" class="bo">bb-winter.umbc.edu</a> to access WT2014 courses<strong>.</strong><br><div><br></div>
    <div>
    <a href="http://my.umbc.edu/groups/doit/news/39133" rel="nofollow external" class="bo">SP2014 Bb courses have also been created</a>, but will be unavailable during the January 8-10 upgrade (as will Bb communities). After the upgrade, all but WT2014 Bb courses will be available at blackboard.umbc.edu or via <em>my</em>UMBC.<br><div><br></div>
    <div>For more information about the upgrade, new features and how to get help, see the <a href="http://my.umbc.edu/groups/doit/news/34302" rel="nofollow external" class="bo">previous announcement</a>. As always, for on-demand video demos, short text tips &amp; answers to UMBC's most frequently asked questions about Blackboard, click on the "Blackboard Help" tab inside UMBC's Blackboard system or visit <a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo">www.umbc.edu/blackboard/help</a>, which is part of the larger FAQ knowledge base at <a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo">www.umbc.edu/faq</a>. </div>
    </div>
    </div>
    </div>
]]>
</Body>
<Summary>As previously announced, the Division of Information Technology (DoIT) will upgrade UMBC's production Blackboard system from January 8 to 10, 2014. Due to the disruption caused by the upgrade,...</Summary>
<Website>http://www.umbc.edu/blackboard/help</Website>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Thu, 05 Dec 2013 13:35:51 -0500</PostedAt>
<EditAt>Thu, 05 Dec 2013 13:57:32 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="39133" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/39133">
<Title>WT2014 and SP2014 Bb Course Shells Created on 12/2</Title>
<Tagline>WT2014 Bb shells are located at http://bb-winter.umbc.edu</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <p>UMBC Blackboard (Bb) course shells for both SP2014 and WT2014 were created on December 2, 2013.  The course shells for SP2014 are located on the Bb production server at <a href="http://blackboard.umbc.edu" rel="nofollow external" class="bo">http://blackboard.umbc.edu</a>.  </p>
    <p>As <a href="http://my.umbc.edu/groups/doit/news/34302" rel="nofollow external" class="bo">previously announced</a> at the start of this semester, due to the <a href="http://my.umbc.edu/groups/doit/news/34302" rel="nofollow external" class="bo">Bb upgrade</a> January 8-10, all WT2014 courses will be run on a separate server at <a href="http://bb-winter.umbc.edu" rel="nofollow external" class="bo">http://bb-winter.umbc.edu</a>.  <strong>All courses and organizations on the Bb production server will be unavailable during the upgrade from January 8-10.</strong>  If you require any past Bb content for your WT2014 courses please make sure to <a href="https://wiki.umbc.edu/x/FIBaAQ" rel="nofollow external" class="bo">export</a> it prior to January 8, 2014.<br></p>
    <p>Enrollments for both SP2014 and WT2014 courses will continue to be updated daily. Bb shells are available for all courses (designated as lecture, lab, field or discussion) listed in the <a href="http://my.umbc.edu/go/schedule" rel="nofollow external" class="bo">UMBC Schedule of Classes (SOC)</a>, provided that there is an <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe_1.html" rel="nofollow external" class="bo">instructor of record</a>
     listed. The addition of new course sections and instructors will result in new Bb shells being automatically generated each morning. Student enrollment in Bb will continue to mirror the official registration in 
    SA, and will update hourly.</p>
    
    <p>If you are an instructor, and your name is not associated with the course you are teaching in the <a href="http://my.umbc.edu/go/schedule" rel="nofollow external" class="bo">SOC</a>, please see your departmental scheduling coordinator to get that issue resolved. Once you are listed in the <a href="https://my.umbc.edu/go/schedule" rel="nofollow external" class="bo">SOC</a>, your Bb course shell will be created and enrolled automatically.<br></p>
    
    <p>Additionally, in situations where one instructor is teaching multiple sections of the same course, by default all sections will be combined into one Bb course shell. If you want to have separate shells for different sections, or if you need a shell for for a research or independent study course, please submit a <a href="http://my.umbc.edu/go/blackboardrequest" rel="nofollow external" class="bo">new course request</a> or <a href="https://my.umbc.edu/go/request-help" rel="nofollow external" class="bo">submit an RT ticket</a> with your request. </p>
    
    As a reminder, all Bb course shells are initially unavailable to students until the instructor <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867862" rel="nofollow external" class="bo">makes it available</a>.</div>
]]>
</Body>
<Summary>UMBC Blackboard (Bb) course shells for both SP2014 and WT2014 were created on December 2, 2013.  The course shells for SP2014 are located on the Bb production server at...</Summary>
<Website>http://blackboard.umbc.edu</Website>
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<PostedAt>Thu, 05 Dec 2013 11:26:26 -0500</PostedAt>
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<NewsItem contentIssues="true" id="36838" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/36838">
<Title>Phishing Scam Alert: Fake Blackboard Notifications</Title>
<Tagline>Blackboard email notifications do not require you to sign in</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <p>A new phishing scam is attempting to fool people into providing personal information by claiming that there is a Blackboard notification waiting for them, and provides a link for logging into Blackboard. <strong>Do not click this link.</strong></p>
    <p>Blackboard email notifications <strong>do not require you to sign in to Blackboard to read them</strong>, the information is provided in the email itself.  Always visit <a href="http://my.umbc.edu">http://my.umbc.edu</a> directly to log into Blackboard or by typing it in the address bar, or using your own bookmarks/favorites.</p>
    <p>Here is an example of the phishing email to watch out for:</p>
    <blockquote>
    <p>Good Morning,</p>
    <p>Your school has posted an important information regarding a course for you.</p>
    <p>You are required to immediately sign in to Blackboard Learn.</p>
    <p><span><span>Click here to sign in to Blackboard Learn</span></span></p>
    <p>Thank you.</p>
    <p>Blackboard Learn Notifications.</p>
    </blockquote>
    <p>Here is another example:</p>
    <blockquote>
    <p>Good Morning,</p>
    <p>An important course form has been posted to you on the Blackboard Learn System.</p>
    <p><span><span>Click here to confirm the form</span></span></p>
    <p>Thank you.</p>
    <p>Blackboard Learn Notifications.</p>
    </blockquote>
    </div>
]]>
</Body>
<Summary>A new phishing scam is attempting to fool people into providing personal information by claiming that there is a Blackboard notification waiting for them, and provides a link for logging into...</Summary>
<Website>https://wiki.umbc.edu/display/faq/Blackboard</Website>
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<Tag>blackboard</Tag>
<Tag>phishing</Tag>
<Tag>security</Tag>
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<PostedAt>Thu, 10 Oct 2013 14:09:44 -0400</PostedAt>
<EditAt>Fri, 25 Mar 2016 11:48:04 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="34310" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/34310">
<Title>Reminder of Regular Blackboard Maintenance Downtime Window</Title>
<Body>
<![CDATA[
    <div class="html-content">This is just a friendly reminder to the UMBC campus community of the <a href="http://www.umbc.edu/blogs/oit-news/archives/2007/09/weekly_blackboa.html" rel="nofollow external" class="bo">Blackboard weekly maintenance schedule</a> window from Friday 10 pm to Saturday 1 am. Although this maintenance window is not always utilized, DoIT Staff will now be regularly implementing server updates on the last Friday of each month. Reminder notices about the downtime will be posted several days in advance. Blackboard instructors should take note of the weekly maintenance window, and as a general rule, refrain from assigning any work that is due on Blackboard during this time. Similarly students should understand that Blackboard may be unavailable each week from Friday 10 pm - Saturday 1 am.  </div>
]]>
</Body>
<Summary>This is just a friendly reminder to the UMBC campus community of the Blackboard weekly maintenance schedule window from Friday 10 pm to Saturday 1 am. Although this maintenance window is not...</Summary>
<Website>http://www.umbc.edu/blackboard/help</Website>
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<Tag>downtime</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 16 Aug 2013 15:26:17 -0400</PostedAt>
<EditAt>Mon, 19 Aug 2013 01:17:50 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="34308" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/34308">
<Title>Fall 2013 Bb Course Shells Created 7/16/13</Title>
<Body>
<![CDATA[
    <div class="html-content">Bb course shells for FA 2013 were created on July 16, and will continue to be updated daily. Bb shells are available for all courses (designated as lecture, lab, or discussion) listed in the <a href="http://my.umbc.edu/go/schedule" rel="nofollow external" class="bo">UMBC Schedule of Classes (SOC)</a>, provided that there was an <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe_1.html" rel="nofollow external" class="bo">instructor of record</a>listed. The addition of new course sections and instructors will result in new Bb shells being automatically generated each morning. Student enrollment in Bb will continue to mirror the official registration in SA, and will update hourly. If you are an instructor, and your name is not associated with the course you are teaching in the <a href="http://my.umbc.edu/go/schedule" rel="nofollow external" class="bo">SOC</a>, please see your departmental scheduling coordinator to get that issue resolved. Additionally in situations where one instructor is teaching multiple sections of the same course, by default all sections will be combined into one Bb course shell. If you want to have separate shells for different sections, or if you need a shell for for a research or independent study course, please submit a <a href="http://www.umbc.edu/doit/blackboard/requestbbshell.html" rel="nofollow external" class="bo">new course request</a>or <a href="https://my.umbc.edu/go/request-help" rel="nofollow external" class="bo">submit an RT ticket</a> with your request. As a reminder, all Bb course shells are initially unavailable to students until the instructor <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867862" rel="nofollow external" class="bo">makes it available</a>
    </div>
]]>
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<Summary>Bb course shells for FA 2013 were created on July 16, and will continue to be updated daily. Bb shells are available for all courses (designated as lecture, lab, or discussion) listed in the UMBC...</Summary>
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<Tag>blackboard</Tag>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 16 Aug 2013 15:19:15 -0400</PostedAt>
<EditAt>Fri, 16 Aug 2013 15:33:43 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="34307" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/34307">
<Title>TurningPoint Anywhere Software Upgrade</Title>
<Body>
<![CDATA[
    <div class="html-content">Turning Technologies’ student response system (a.k.a clickers) has been upgraded to version 5.2.1 this summer. Since the upgrade, the new version offers better overall integration with UMBC’s Blackboard system. Additionally, the latest software includes a number of enhancements from the previous version and is now available for <a href="http://umbc.edu/go/software" rel="nofollow external" class="bo">download</a>. Please reference the <a href="http://www.umbc.edu/clickers" rel="nofollow external" class="bo">UMBC FAQ</a>  for further information.</div>
]]>
</Body>
<Summary>Turning Technologies’ student response system (a.k.a clickers) has been upgraded to version 5.2.1 this summer. Since the upgrade, the new version offers better overall integration with UMBC’s...</Summary>
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<Tag>blackboard</Tag>
<Tag>clickers</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 16 Aug 2013 15:15:53 -0400</PostedAt>
<EditAt>Fri, 16 Aug 2013 20:18:38 -0400</EditAt>
</NewsItem>

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