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<NewsItem contentIssues="false" id="162082" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/162082">
<Title>Celebrating Chris Moss: Calm Under Stage Pressure</Title>
<Tagline>Ensuring every graduate shines at Commencement.</Tagline>
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    <p>We are proud to announce that <strong>Christopher (Chris) Moss</strong> has been awarded the <strong>DoIT Gritty Award</strong> for his tireless, high-stakes coordination of UMBC’s Commencement ceremonies and his incredible adaptability under pressure.</p>
    <h3>Mastering a Zero-Failure Environment</h3>
    <p>Managing technical operations for six Commencement ceremonies every year is a high-pressure, zero-failure mission. Chris coordinates the team managing the Tassel system (formerly Marching Order), which scans Grad Passes moments before students walk across the stage. This key process triggers the recording of each student's name and displays lower-third graphics on the live stream. Over several years, Chris has continually improved and expanded this system, introducing innovative solutions and vital fail-safes to ensure every graduate gets their well-deserved moment in the spotlight.</p>
    <h3>Leadership and Clutch Adaptability</h3>
    <p>While Chris’s technical improvements keep the background running smoothly, his true grit shines through his leadership and cool composure:</p>
    <ul>
    <li>
    <p><strong>Empowering Staff:</strong> This year, Chris successfully empowered staff member Colin Corcoran to lead preparation and on-site coordination duties, remaining available as a steadfast safety net.</p>
    </li>
    <li>
    <p><strong>Becoming the "Voice of UMBC":</strong> When veteran announcer Tom Moore had a sudden emergency right before a Thursday ceremony, Chris stepped in with zero notice—flawlessly pivoting from technical backup to becoming the literal voice of the afternoon event.</p>
    </li>
    <li>
    <p><strong>Unseen Dedication:</strong> Behind the spectacle of Commencement, Chris handles intense backstage pressure with absolute professionalism, jumping in to assist with any task, big or small.</p>
    </li>
    </ul>
    <p>For his quiet leadership, constant innovation, and willingness to step up whenever needed, we present <strong>Chris Moss</strong> with the <strong>DoIT Gritty Award</strong>. Congratulations, Chris!</p>
    <h3>About the DoIT Gritty Award</h3>
    <p>The Gritty Award recognizes outstanding work within the Division and beyond. Full-time employees, student employees, and teams are all eligible. Do you know someone going above and beyond? <a href="https://forms.gle/AQjD2EvnWAQj9Kfa9" rel="nofollow external" class="bo"><strong>Complete the Gritty Nomination Form today!</strong></a></p>
    <p><em>The first draft of this article was generated by GenAI and edited by the Communications Team. </em></p>
    </div>
]]>
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<Summary>We are proud to announce that Christopher (Chris) Moss has been awarded the DoIT Gritty Award for his tireless, high-stakes coordination of UMBC’s Commencement ceremonies and his incredible...</Summary>
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<NewsItem contentIssues="false" id="161466" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/161466">
<Title>Victor Adebanjo Wins July 2026 Gritty Award</Title>
<Tagline>Celebrating excellence in campus AV installations.</Tagline>
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    <p>This recognition celebrates Victor’s exceptional <strong>problem-solving, attention to detail, and unwavering dedication to delivering flawless audiovisual installations.</strong></p>
    <h3><strong>Going Above and Beyond</strong></h3>
    <p>As a vital anchor of the Classroom Technology team, Victor is a key component in the majority of the Division of Information Technology's (DoIT) installations. His specialized focus allows DoIT to maintain a highly capable in-house installation team, a luxury that saves the University both significant time and money.</p>
    <p>Victor's "gritty" determination was recently on full display during a high-profile installation in the President’s conference room. The project required mounting a large TV angled in a corner section of the office, integrated with a Cisco Room Bar. However, the team hit a series of technical roadblocks:</p>
    <ul>
    <li>
    <p><strong>Complex Hardware:</strong> The newly ordered, ADA-approved TV was ultra-thin at the top, resulting in an unusual mounting pattern.</p>
    </li>
    <li>
    <p><strong>Missing Equipment:</strong> The articulating mount required to angle the TV did not come with the proper hardware to accommodate this unique design.</p>
    </li>
    <li>
    <p><strong>Integration Hurdles:</strong> The Cisco Room Bar still needed to be securely attached to the setup, compounding the hardware mismatch.</p>
    </li>
    </ul>
    <p>Faced with a standstill, Victor took charge. He strategically split the install team to search different areas of campus for solutions while he personally rummaged through an endless box of spare installation materials. Thanks to his persistence, Victor located the exact, precisely measured screws and extra washers needed to securely marry the TV to the mount.</p>
    <p>He then engineered a custom combination of hardware to perfectly integrate the Room Bar.</p>
    <blockquote>
    <p>"Even when the install was finished, Victor made sure that the forward tilt and position of the TV were at the perfect angle for the customer. He stayed until he was completely confident that the job was done right—a small detail that many would overlook after dealing with such a frustrating hardware issue." - Khalil Alston</p>
    </blockquote>
    <h3><strong>A Proven Track Record of Excellence</strong></h3>
    <p>This isn’t the first high-profile success Victor has driven this year. A few months prior, Victor worked diligently alongside <strong>Sydney Kumordzie </strong>to overhaul the AV equipment in Commons 328 and 332 just in time for the critical Middle States re-accreditation meetings. Because of the immense importance of these impending meetings, the installations had to be completed with haste, yet also to perfection. Thanks to Victor's thoroughness, the equipment functioned flawlessly.</p>
    <p>It is because of Victor’s incredible attention to detail and dedicated focus that he and the Student Install team are able to continuously produce excellent work that leaves clients thrilled.</p>
    <p>Congratulations to Victor for a well-deserved Gritty Award!</p>
    <h4><strong>About the DoIT Gritty Award</strong></h4>
    <p>The Gritty Award recognizes outstanding work within the Division and beyond. Full-time employees, student employees, and teams are all eligible.</p>
    <p><strong>Do you know someone going above and beyond like Victor?</strong> Don't let their hard work go unnoticed; complete the <a href="https://forms.gle/AQjD2EvnWAQj9Kfa9" rel="nofollow external" class="bo"><strong>Gritty Nomination Form</strong></a> today!</p>
    <p><strong> </strong></p>
    <p><em>The first draft of this article was generated by GenAI and edited by the Communications Team. </em></p>
    </div>
]]>
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<Summary>This recognition celebrates Victor’s exceptional problem-solving, attention to detail, and unwavering dedication to delivering flawless audiovisual installations.   Going Above and Beyond   As a...</Summary>
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<NewsItem contentIssues="false" id="160715" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/160715">
<Title>Gritty Excellence: Celebrating the Analytics &amp; Business Intelligence Student Team</Title>
<Tagline>From Ground Zero to Tableau Heroes</Tagline>
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    <p>In any major IT modernization project, the secret ingredient isn't just the technology; it’s the grit of the people behind the screens. This spring, the Division of Information Technology (DoIT) is proud to present the <strong>Spring 2026 DoIT Gritty Award to the Analytics &amp; Business Intelligence Student Team</strong>. Please join us in celebrating this outstanding group of student innovators: Amaya Levine, Ling Zhang, Naba Waseem, Pratik Cholkhane, Soumya Bhate, and Sydnee Angus.</p>
    <h3><strong>Tackling a Monumental Migration</strong></h3>
    <p>The team was nominated for their relentless work on a massive, business-critical project: migrating the university's existing REX reports over to Tableau. They have completed over 170+ reports and have over 100 reports in active development. Transitioning nearly 300 intricate reports is no small feat for seasoned professionals, let alone a student team. Yet, this group stepped up to the plate and completely owned the challenge.</p>
    <h3><strong>Embracing the Steep Learning Curve</strong></h3>
    <p>What makes their achievement truly "gritty" is where they started. The team began this initiative with minimal prior knowledge of Tableau. To succeed, they had to simultaneously master a complex new software platform <em>and</em> reverse-engineer how the legacy REX reports functioned under the hood.</p>
    <p>According to their nominator, the team’s attitude has been the cornerstone of the project's success:</p>
    <blockquote>
    <p><strong>"They have been extremely patient through our trial-and-error process with some of these conversions, and they never hesitate to research how to make the reports work the way we need them to."</strong></p>
    </blockquote>
    <h3><strong>A Culture of Collaboration</strong></h3>
    <p>Beyond their technical stamina, the Analytics &amp; Business Intelligence Student Team exemplifies what it means to be a community. Instead of working in silos, these students constantly lean on and support one another. They have actively championed knowledge-sharing across DoIT, with many team members participating in "Lunch and Learns" to present their findings and teach others the Tableau tricks they've picked up along the way.</p>
    <h3><strong>Thank You, Team!</strong></h3>
    <p>A migration of this magnitude is a massive undertaking, and DoIT is incredibly thankful for the dedication, patience, and brilliant problem-solving this team brings to the office every single day.</p>
    <p>Congratulations to<strong> Amaya, Ling, Naba, Pratik, Soumya, and Sydnee</strong>! Thank you for showing us all what true grit looks like.</p>
    <h3><strong>About the DoIT Gritty Award</strong></h3>
    <p>The Gritty Award recognizes outstanding work within the Division and beyond. Full-time employees, student employees, and teams are all eligible. Do you know someone going above and beyond? <a href="https://forms.gle/AQjD2EvnWAQj9Kfa9" rel="nofollow external" class="bo"><strong>Complete the Gritty Nomination Form today!</strong></a></p>
    </div>
]]>
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<Summary>In any major IT modernization project, the secret ingredient isn't just the technology; it’s the grit of the people behind the screens. This spring, the Division of Information Technology (DoIT)...</Summary>
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<NewsItem contentIssues="false" id="160713" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/160713">
<Title>Colin Corcoran Wins May 2026 Gritty Award</Title>
<Tagline>Powering 10 years of free tax preparation &amp; community impact</Tagline>
<Body>
<![CDATA[
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    <p>The Division of Information Technology (DoIT) is thrilled to announce that <strong>Colin Corcoran</strong> has been awarded the <strong>May 2026 DoIT Gritty Award!</strong> This recognition celebrates Colin’s exceptional dedication, technical resilience, and ten years of continuous support for a vital community initiative.</p>
    <p>Every year, the <a href="https://financialsmarts.umbc.edu/programs/vita/" rel="nofollow external" class="bo">Volunteer Income Tax Assistance (VITA) program </a>provides seamless, free tax preparation support for low-income individuals in the community. It is an immense contribution to the greater UMBC community—and for the past decade, Colin has been its technical backbone alongside the <strong>Client Services Student Team</strong> and with vital support from <strong>Courtney Burkett</strong>. </p>
    <h3><strong>From Makeshift to Seamless</strong></h3>
    <p>The journey of the VITA program's infrastructure is a masterclass in resilience. For ten years, Colin and the DoIT Client Services student staff have operated entirely behind the scenes to make this program a reality.</p>
    <p>In the early days, the setup was a physically demanding, makeshift system that required grueling effort to deploy and maintain. Through tireless work and adaptability, Colin successfully transformed that clunky foundation into the smooth, digital service it is today. Because of his grit, community members experience a seamless process during an otherwise stressful tax season.</p>
    <h3><strong>The Backbone of the Initiative</strong></h3>
    <p>What makes Colin exceptional is his ability to manage complex, fast-moving technical needs while maintaining a community-first mindset. Backed by the leadership of Courtney Burkett and the hard work of the student team, Colin delivers professional-grade IT support that directly changes lives.</p>
    <blockquote>
    <p>"His work often goes unnoticed by the public," noted the Gritty Committee, "but he is the reason this vital initiative can happen year after year. Colin represents the very best of DoIT’s spirit of service."</p>
    </blockquote>
    <h3><strong>Celebrating Excellence</strong></h3>
    <p>By modernizing the VITA program's tech footprint, Colin has proven that dedicated technical leadership leaves a lasting legacy on campus. He delivers high-stakes technical execution with the kind of care, professionalism, and grit that elevates the entire university.</p>
    <p><strong>Congratulations to Colin for a well-deserved Gritty Award! Thank you for 10 years of going above and beyond!</strong></p>
    <h3><strong>About the DoIT Gritty Award</strong></h3>
    <p>The Gritty Award recognizes outstanding work within the Division and beyond. Full-time employees, student employees, and teams are all eligible. Do you know someone going above and beyond? <a href="https://forms.gle/AQjD2EvnWAQj9Kfa9" rel="nofollow external" class="bo"><strong>Complete the Gritty Nomination Form today!</strong></a></p>
    <p><strong> </strong></p>
    <p><em>The first draft of this article was generated by GenAI and edited by the Communications Team. </em></p>
    </div>
]]>
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<Summary>The Division of Information Technology (DoIT) is thrilled to announce that Colin Corcoran has been awarded the May 2026 DoIT Gritty Award! This recognition celebrates Colin’s exceptional...</Summary>
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<NewsItem contentIssues="false" id="149348" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/149348">
<Title>April Gritty Award Winners: Members of DoIT&#8217;s Instructional Technology Team</Title>
<Tagline>Congrats Josh, Ben, Peter, Susan, Ada, Mariann, Collin &amp; Tom</Tagline>
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<![CDATA[
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    <span><p><span>We are proud to announce that</span><span>members of the </span><span><strong>DoIT Instructional Technology team: Josh Abrams, Ben Amudzi, Peter Ariev, Susan Biro, Ada Crutchfield, Mariann Hawken, Collin Sullivan, and Tom Penniston</strong></span><span> have been awarded the <strong><em>April 2025 </em></strong></span><span><strong><em>DoIT Gritty Award</em></strong></span><span>for their critical support of the Blackboard migration from Original or Classic to Ultra. This project significantly impacted faculty and students</span><span>.</span><span> The team did a great job and has earned a reputation for helping all faculty through the efficient and effective use of technology in teaching and learning. They are well-respected on campus, regionally, and nationally. They represent what's best about UMBC's can-do grit and grace. In addition to the April Gritty Award, the team is a </span><span>nominee for a </span><span><strong>2025 Catalyst Award</strong></span><span> in the</span><span><strong>Leading Change</strong></span><span>category.</span></p>
    <p><span>The Gritty Award is in recognition of outstanding work within the Division. Full-time DoIT employees, DoIT student employees, and teams are eligible to be nominated for going above and beyond! Anyone in DoIT can nominate someone for the Gritty by completing this short </span><a href="https://docs.google.com/forms/d/e/1FAIpQLSd32WsC_V7ko9lfP6A3Z5nQBfpHlxKJPAsfJ_IwZHkL0TADmA/viewform?usp=sf_link" rel="nofollow external" class="bo"><span>Gritty Nomination Form</span></a><span>. </span></p>
    <p><span><span><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe0stwH2Ea88PWFmOUupc2n_fIJfuDHBR0eRk7IF3hpE3hdlae7yTSQZja3xp-LkvvG6IH_m5MYmJ28rPga8BEyWDdQn4NVqrNJddR_OWA4E5EMDAD33pKTV4qujT299R6n2b62tQ?key=EjB0tLRds7lOi8md28BFVovy" width="624" height="352" alt="The team of seven staff members is sitting on steps in matching UMBC apparel with the logo of the DoIT Gritty award to the left and a brief description of their contributions to the right." style="max-width: 100%; height: auto;"></span></span></p>
    <p><span>Image: The Instructional Team sitting on the steps on UMBC’s beautiful campus. </span><span>Next to the group picture is the image of the DoIT Gritty Award dog trophy. The trophy states, “The Gritty Award, for outstanding contributions to the Division of Information Technology at UMBC”.</span></p>
    <br><h3><span>Outstanding Contributions</span></h3>
    <p><span>The entire Instructional Technology team provided extensive training and support to the campus community throughout the Ultra migration. However, we want to acknowledge and thank each of you for your extraordinary contributions to the success of this project!</span></p>
    <p><span><strong>Josh Abrams</strong></span><span><strong>,</strong> Instructional Design Specialist, led the team’s Blackboard management, including critical systems, core third-party integrations, and digital accessibility, ensuring users were provided with high-touch service and detailed documentation.</span></p>
    <p><span><strong>Dr. Ben Amudzi,</strong></span><span> Instructional Technology Specialist, provided users with professional service in support of Ultra tools and third-party systems such as Microsoft Teams, CourseArc, Collaborate, and others.</span></p>
    <p><span><strong>Dr. Peter Ariev,</strong></span><span> Instructional Design Specialist, provided key support for VoiceThread and Panopto as well as course development and migration feedback to faculty as they transferred content to Ultra.</span></p>
    <p><span><strong>Dr. Susan Biro</strong></span><span>, Manager of Online Learning, planned and delivered faculty training about course migration pathways, leveraging Quality Matters Standards, and promoted digital accessibility with tools such as Ally to create or remediate content and presentations.</span></p>
    <p><span><strong>Ada Crutchfield</strong></span><span><strong>,</strong> Instructional Design Specialist, developed digital accessibility resources and provided personalized support to faculty for Ultra migration and related third-party tools, including Google Meet and CourseArc.</span></p>
    <p><span><strong>Dr. Mariann Hawken</strong></span><span><strong>,</strong> Director, coordinated the Ultra migration’s communication and engaged Anthology and Ultra developers to relay and prioritize UMBC faculty technical and pedagogical needs.</span></p>
    <p><span><strong>Dr. Tom Penniston</strong></span><span><strong>,</strong> Coordinator of Learning Analytics, provided extensive data analysis on course archetypes, learner engagement, and training to better inform the team on current practices or next steps.</span></p>
    <p><span>DoIT also thanks </span><span><strong>Collin Sullivan</strong></span><span> (Program Director, Digital Credential Innovation, DPS) for his contributions and support during his tenure as an Instructional Technology Specialist with the team.</span></p>
    <h3><span>The Blackboard Ultra Migration</span></h3>
    <p><span>The Blackboard Ultra migration was one of UMBC’s most significant instructional technology transformations, requiring a seamless transition for thousands of students and faculty. The project successfully balanced pedagogical, technical, and institutional needs while prioritizing the faculty and student experience.</span></p>
    <p><span>Rather than mandate an abrupt change, Instructional Technology designed a phased, faculty-centered approach that empowered faculty to adopt Ultra on their own timeline while receiving comprehensive training and support. Despite significant challenges -- including initial faculty skepticism about Ultra’s readiness and migration disruption due to the COVID-19 pandemic -- their methodical approach resulted in a 99.5% adoption by the end of 2024. The pace was intentionally slow, allowing faculty the time and space to fully explore and become familiar with the new Blackboard. Learn more about how </span><a href="https://doit.umbc.edu/itnm/post/144246/" rel="nofollow external" class="bo"><span>UMBC reached 99.6% Ultra adoption for Fall 2024 term</span></a></p>
    <h3><span>Celebrating Success Beyond UMBC: A Catalyst Award Nominee!</span></h3>
    <p><span>In addition to recognizing their work at UMBC, the Instructional Technology Team is officially a nominee for a </span><strong><span>2025 Catalyst Award</span><span> in the</span><span> Leading Change</span></strong><span>category. Learn more about the </span><a href="https://www.anthology.com/catalyst-awards" rel="nofollow external" class="bo"><span><strong>Catalyst Awards</strong></span></a><span> here.</span></p>
    <p><span>For all of your exceptional efforts and commitment to excellence, we are proud to present you all with the April DoIT Gritty Award. Congratulations! </span></p>
    <p><span>Thank you, </span><span><strong>Ada, Ben, Collin, Josh, Peter, Mariann, Susan, and Tom</strong></span><span>, for your dedication to academic success!</span></p>
    <p><br></p>
    <p><span><strong>The DoIT Community &amp; The DoIT Gritty Committee</strong></span></p>
    <p><br></p>
    <p><span>Erica D’Eramo</span></p>
    <p><span>Ally Hepp</span></p>
    <p><span>Carlos McKinney</span></p>
    <p><span>David Toothe</span></p>
    <p><span>Dondre Hatef</span></p>
    <p><span>Kashka Donaldson</span></p>
    <p><span>Mariann Hawken (recused herself from voting) </span></p>
    <p><span>Nick Beech</span></p>
    <p><span>Tony Finneran</span></p>
    <p><span>Roy Prouty</span></p>
    <div><span><br></span></div></span><div><div>Missing alt attribute</div></div>
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<Summary>We are proud to announce thatmembers of the DoIT Instructional Technology team: Josh Abrams, Ben Amudzi, Peter Ariev, Susan Biro, Ada Crutchfield, Mariann Hawken, Collin Sullivan, and Tom...</Summary>
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<NewsItem contentIssues="true" id="144783" important="false" status="posted" url="https://my3.my.umbc.edu/groups/gsa/posts/144783">
<Title>October DoIT Gritty Award</Title>
<Tagline>Congratulations Regina, Dan, and Tim!</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span><strong>We are excited to announce that Regina Clowser, Dan Loftus, and Tim Boyle are the recipients of the October Gritty Award! </strong></span></p>
    <p><span><strong><em>The Division of Information Technology’s Gritty Award recognizes the outstanding work within the Division and the positive impact individuals have on the campus. </em></strong></span></p>
    <p><span>After over four years of dedicated effort, the legacy Rolm phones on campus have all been successfully replaced with new Cisco VoIP phones. This remarkable achievement began in 2018 with a pilot program at IMET, which gained momentum during the 2020 pandemic to address the urgent need for remote and hybrid work solutions.</span></p>
    <p><span>Regina and her team meticulously collaborated with every academic and administrative department, not only documenting and inventorying existing phones but also facilitating a smooth transition to the new system. This process involved working closely with departments to assess their future needs and promoting the adoption of the Webex softphone. This thoughtful approach provided departments with tailored phone solutions and saved the campus thousands of dollars in unnecessary phone handsets.</span></p>
    <p></p>
    <p><span>Congratulations Regina, Dan, Tim, and their team of students for their outstanding commitment to the campus community!</span></p>
    <br><p><span><span><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdv0xTVTSsdSQvGh8EoGI1rMRr9LUeh2eRoE8LygkGk5jwzZNBK-q_4Tek2haIxqQrsHXdFTyi1jmMVP5LniUpLAf3s6rwAqGbpqYvprID6Y4DgXDWXWR2OMO5ppxxTuv4nFtxwD13qupG8T-BnV7-bwHAj?key=03DqZXEvFfOrrpNbeePlOw" width="624" height="353" style="max-width: 100%; height: auto;"></span></span></p>
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<Summary>We are excited to announce that Regina Clowser, Dan Loftus, and Tim Boyle are the recipients of the October Gritty Award!   The Division of Information Technology’s Gritty Award recognizes the...</Summary>
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