Upgrade & Downtime: RT System Scheduled maintenance & security updates

Planned System Maintenance Notice

Date: October 21, 2026

Time: 9:00 PM – 11:00 PM EDT

Please be advised that the RT system will undergo scheduled maintenance tonight from 9:00 PM to 11:00 PM. During this two-hour maintenance window, RT will be temporarily unavailable.

What We Are Doing

We are proactively upgrading RT from version 6.0.2 to 6.0.3 to apply essential security fixes and ensure the system remains safe, reliable, and up to date.

What You Need to Know

We appreciate your patience and cooperation as we work to keep our systems secure.

Help

If you need assistance, please contact the Technology Support Center at UMBC Help or  410-455-3838.

 

The first draft of the above announcement was generated using AI and edited by the Division of Information Technology Communications and IT teams.

]]> Planned System Maintenance Notice Date: October 21, 2026 Time: 9:00 PM – 11:00 PM EDT Please be advised that the RT system will undergo scheduled maintenance tonight from 9:00 PM to 11:00... https://my3.my.umbc.edu/api/v0/pixel/news/164350/guest@my.umbc.edu/684eb2085255ffc83b43127fc5ae3801/api/pixel rt system-update upgrade Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology (DoIT) 1 0 true Wed, 21 Oct 2026 13:30:00 -0400 Import Panopto News Downtime (6/22) and Mandatory Client Upgrade (7/18)
There are two important upcoming dates and a product update:

June 22, 2019: Panopto Cloud Downtime
On Saturday, June 22, Panopto Cloud customers will be upgraded to Panopto 7.0. This upgrade will require downtime. We will announce the exact time and expected duration of the downtime on Friday, May 31. See the cloud upgrade FAQ article for more information.

July 18, 2019: Mandatory Client Upgrade
On Thursday, July 18, we will require Panopto for Windows, Remote Recorders, and Panopto for Mac to be upgraded to version 6.0 or above. The upgrade provides new admin presets and other features (more details are available here) and will be applied to your Panopto site at 8:00 PM EDT.

Please Note
Panopto for Windows 6.0 and Remote Recorder 6.0 requires:
Panopto for Mac 6.0 requires:
For more information on the mandatory upgrade, please refer to this article on the Panopto support site.

Product Update
In the next service update, scheduled for April 24th, there will be two minor changes:
  1. Playlists will be enabled for all customers. If you don’t want this turned on for your site, please contact support.
  2. Users visiting your Panopto site with a mobile web browser will no longer be presented with an intermediate page asking if they want to use the mobile app. Instead they will be taken directly to the web experience.
]]> There are two important upcoming dates and a product update: June 22, 2019: Panopto Cloud Downtime On Saturday, June 22, Panopto Cloud customers will be upgraded to Panopto 7.0. This upgrade... https://doit.umbc.edu/ https://my3.my.umbc.edu/api/v0/pixel/news/84108/guest@my.umbc.edu/ec282b333ba1ffe7f9c1776456706958/api/pixel downtime panopto screencasting upgrade Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology (DoIT) https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/084/108/cb0266bb87f7a76b11674616235d93eb/xxlarge.jpg?1556294617 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/084/108/cb0266bb87f7a76b11674616235d93eb/xlarge.jpg?1556294617 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/084/108/cb0266bb87f7a76b11674616235d93eb/large.jpg?1556294617 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/084/108/cb0266bb87f7a76b11674616235d93eb/medium.jpg?1556294617 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/084/108/cb0266bb87f7a76b11674616235d93eb/small.jpg?1556294617 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/084/108/cb0266bb87f7a76b11674616235d93eb/xsmall.jpg?1556294617 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/084/108/cb0266bb87f7a76b11674616235d93eb/xxsmall.jpg?1556294617 0 0 true Fri, 26 Apr 2019 12:06:55 -0400 VPN Upgrade Wednesday January 11th at 10:00pm We will be upgrading our VPN software this Wednesday evening from 10:00pm to 11:00pm. 

This change is fairly significant because the VPN will no longer rely on java to launch the client, which means there is a new launcher program that has to be installed before the client can be run. From a security standpoint, this is a better approach, but it means the upgrade may have more steps than it has in the past.


The next time you login to the VPN it will upgrade the software to the newest version. It may also require you to download a small launcher program to enable the upgrade. We have pre-installed that program on centrally managed windows machines to make the update easier. We will have extra staff from desktop support available Thursday morning to assist groups as needed. 
We will be updating the FAQs Wednesday morning for both windows and mac to try and answer any questions that may come up during this process. If people encounter any issues please call the TSC at 410-455-3838 or put in an RT ticket at http://rt.umbc.edu 


Windows FAQ Page
https://wiki.umbc.edu/pages/viewpage.action?pageId=1867886

Mac FAQ Page
https://wiki.umbc.edu/pages/viewpage.action?pageId=1867888

If you have other questions or want more information on the changes, please email me. 

Damian Doyle
--
Senior Director of Enterprise Infrastructure and Support
DoIT - UMBC

]]> We will be upgrading our VPN software this Wednesday evening from 10:00pm to 11:00pm.  This change is fairly significant because the VPN will no longer rely on java to launch the client, which... https://my3.my.umbc.edu/api/v0/pixel/news/64990/guest@my.umbc.edu/339d7f671eda4e167e1c106f6155782f/api/pixel downtime upgrade vpn Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology (DoIT) 1 0 true Tue, 10 Jan 2017 10:02:10 -0500 Windows 10 Free Upgrade for Personal Machines Ends July 29th Upgrade for free otherwise pay $120 license for home version
DoIT would like the UMBC community to know that Microsoft's deadline for a free upgrade to Windows 10 is ending on July 29th, 2016. If you are running Windows 7 or Windows 8.1 and do not take advantage of this offer, the upgrade will cost $119 after.

Please note that this recommendation applies to students, faculty, and staff personal machines. In Summer 2016, all DoIT controlled computer labs will be upgraded to Windows 10 Education. DoIT does officially support Windows 10 and will be happy to upgrade faculty and staff UMBC owned machines as requested. Windows 10 also has support for Eduroam & MATLAB. 

Bryan Roper, Executive Demo Lead for Microsoft, gave 10 reasons why you should upgrade. Roper mentioned that Windows 10 has the highest customer satisfaction rate of any version of Windows ever. 

By upgrading now, you can get live tiles that display tidbits of information without the need to open an app. There are also more games and apps on Windows 10 such as Minecraft, Netflix, and Adobe Photoshop Express. The security of Windows 10 is also improved, and if your device supports a fingerprint reader you can sign into it using Windows Hello

Windows 10 screenshot. Here you can see the live tiles in action, along with a familiar Windows UI. 

The other advantage of upgrading now is you will get all future Windows 10 updates for free. This includes the upcoming summer update titled Anniversary Update which includes improvements to Cortana, Microsoft’s digital personal assistant similar to Apple’s Siri.

You can check out some guides on upgrading from Windows 7 to Windows 10, or how to upgrade from Windows 8.1 to Windows 10. 

Thumbnail image is from Microsoft's Windows 10 page. 
]]> DoIT would like the UMBC community to know that Microsoft's deadline for a free upgrade to Windows 10 is ending on July 29th, 2016. If you are running Windows 7 or Windows 8.1 and do not take... https://youtu.be/wVo9Vdpk23g Image https://assets1-my.umbc.edu/system/shared/attachments/22112a5bfb97a51b450d0d00db3ee786/6ad95386/news/000/060/003/16e8bca67b4df1dc99055f27569eb72b/IMG_0014.JPG?1462655586 https://my3.my.umbc.edu/api/v0/pixel/news/60003/guest@my.umbc.edu/140382423ccfcdfc4f4c275a6d25af51/api/pixel microsoft upgrade windows10 Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology (DoIT) https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/060/003/f779c0f150df20b0df5c7f815dba69b4/xxlarge.jpg?1462986803 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/060/003/f779c0f150df20b0df5c7f815dba69b4/xlarge.jpg?1462986803 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/060/003/f779c0f150df20b0df5c7f815dba69b4/large.jpg?1462986803 https://assets2-my.umbc.edu/system/shared/thumbnails/news/000/060/003/f779c0f150df20b0df5c7f815dba69b4/medium.jpg?1462986803 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/060/003/f779c0f150df20b0df5c7f815dba69b4/small.jpg?1462986803 https://assets2-my.umbc.edu/system/shared/thumbnails/news/000/060/003/f779c0f150df20b0df5c7f815dba69b4/xsmall.jpg?1462986803 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/060/003/f779c0f150df20b0df5c7f815dba69b4/xxsmall.jpg?1462986803 15 2 true Wed, 11 May 2016 13:27:56 -0400 New Bb Upgrade Planned for WT2016 Benefits include improved Java-free Collaborate

To continue our managed hosting from Blackboard and access new functionality, UMBC’s Blackboard server will need to be upgraded in late December after the fall semester ends. Apart from ensuring UMBC is using the most recent and supported version of Blackboard, the upgrade will allow us to implement the new Collaborate.

The new version of Collaborate uses the Chrome web browser rather than Java to deliver a superior audio and video experience. Faculty can test drive the new Collaborate now by opening an RT ticket. 

DoIT will provide more updates about during the Fall semester, but we wanted to let the campus know now. If you have any questions, contact Mariann Hawken at mariannhawken@umbc.edu or 410.455.2920.

 ]]> To continue our managed hosting from Blackboard and access new functionality, UMBC’s Blackboard server will need to be upgraded in late December after the fall semester ends. Apart from ensuring... http://my.umbc.edu/groups/doit/posts/53576 https://my3.my.umbc.edu/api/v0/pixel/news/53576/guest@my.umbc.edu/5ff9c84efdc6b25fe4f3440abdd8fd6c/api/pixel blackboard blackboard-collaborate collaborate maintenance ultra ultra-experience upgrade Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology (DoIT) https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/053/576/b90395f9877506ce8481ad30bf5975fb/xxlarge.jpg?1440516012 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/053/576/b90395f9877506ce8481ad30bf5975fb/xlarge.jpg?1440516012 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/053/576/b90395f9877506ce8481ad30bf5975fb/large.jpg?1440516012 https://assets1-my.umbc.edu/system/shared/thumbnails/news/000/053/576/b90395f9877506ce8481ad30bf5975fb/medium.jpg?1440516012 https://assets3-my.umbc.edu/system/shared/thumbnails/news/000/053/576/b90395f9877506ce8481ad30bf5975fb/small.jpg?1440516012 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/053/576/b90395f9877506ce8481ad30bf5975fb/xsmall.jpg?1440516012 https://assets4-my.umbc.edu/system/shared/thumbnails/news/000/053/576/b90395f9877506ce8481ad30bf5975fb/xxsmall.jpg?1440516012 5 4 true Tue, 25 Aug 2015 12:29:12 -0400 Tue, 25 Aug 2015 13:04:38 -0400 Data Center Network Upgrade this Saturday beginning at 6am DoIT will be doing some data center network updates this Saturday morning (August 8th) starting at 6:00am. We don't expect there to be any major interruption in services but there may be some brief disruption of various campus websites and on-campus mail services as we migrate services from one device to another to allow for the upgrades. These outages should only last a few seconds to a minute, but there will be several of them throughout the upgrade process. 

We expect the work to be completed by 10:00am. 

We apologize for any inconvenience this may cause,

Thank you, 

Damian

]]> DoIT will be doing some data center network updates this Saturday morning (August 8th) starting at 6:00am. We don't expect there to be any major interruption in services but there may be some... https://my3.my.umbc.edu/api/v0/pixel/news/53125/guest@my.umbc.edu/02d800aa156e744341830671bd220ebe/api/pixel network outage upgrade Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology (DoIT) 2 0 true Wed, 05 Aug 2015 11:48:23 -0400 Campus Webmail to be Upgraded on May 28 Not applicable to google mail users.

On Wednesday, May 28 at 7am, DoIT will be performing an upgrade of the campus webmail environment on our dedicated Cyrus mail server. The current webmail environment is extremely out of date on both the hardware and software. There will be a brief 5 minute outage to transition to the new server and no data will be lost during this upgrade.  Anyone logged into webmail prior to 7am will need to restart their browser and login again.  Users of Cyrus webmail will notice a more refined interface with new colors as well as some icons that have shifted location.   Anyone wishing to try out the new Cyrus webmail environment is encouraged to login at https://webmail2.umbc.edu. If you have any questions or concerns, please contact the Technology Support Center at x53838.


Note: This campus webmail upgrade will not impact users who have migrated their email to Google.  


 ]]> On Wednesday, May 28 at 7am, DoIT will be performing an upgrade of the campus webmail environment on our dedicated Cyrus mail server. The current webmail environment is extremely out of date on... https://my3.my.umbc.edu/api/v0/pixel/news/43918/guest@my.umbc.edu/0dadbdec96259521addf65057f2aacc2/api/pixel email faculty staff upgrade webmail Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 1 0 true Fri, 25 Apr 2014 13:50:36 -0400 RT System Upgrade June 13 The UMBC Request Tracker system upgrade from version 3.8.7 to version 4.0.5 will occur on Wednesday, June 13, 2012. This will necessitate a system downtime from 5:30am until 7:30am to perform the necessary steps to achieve the upgrade. A splash page indicating the downtime will be created and in effect from 5:30am-7:30am for those who missed the message or forgot about the upgrade. ]]> The UMBC Request Tracker system upgrade from version 3.8.7 to version 4.0.5 will occur on Wednesday, June 13, 2012. This will necessitate a system downtime from 5:30am until 7:30am to perform the... http://www.umbc.edu/blogs/oit-news/archives/2012/06/rt_system_upgra.html https://my3.my.umbc.edu/api/v0/pixel/news/15187/guest@my.umbc.edu/87096640688261844588a003413b84b5/api/pixel request-tracker rt upgrade Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 2 0 false Mon, 04 Jun 2012 11:28:41 -0400