January 25' Monthly Budget Reports are Ready for Review!
Greetings all!
I hope you are all doing well and having a great Tuesday! January monthly budget reports have been uploaded to the box drive and are now available for review. If you have any questions, please submit a general inquiry ticket here:
Best,
Olivia Brann
Administrative & Operations Coordinator
]]>
Greetings all! I hope you are all doing well and having a great Tuesday! January monthly budget reports have been uploaded to the box drive and are now available for review. If you have any...
https://my3.my.umbc.edu/api/v0/pixel/news/147597/guest@my.umbc.edu/f449c1a56ac94f7d5ae6fdd9ab962306/api/pixel
OPSSC - Office of the Provost Shared Services Center
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AAOU Shared Services Center
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Tue, 25 Feb 2025 09:23:17 -0500
AAOU SSC Deadline Calendars Have Been Updated on our Website
Updated deadlines through June 2025
Good Afternoon AAOU SSC Departments,
This is a friendly notice that we have updated the HR Paperwork, Payment Authorization, and Timesheet deadline calendars on our website to reflect deadlines through FY25, based on updated deadlines from HRSTM through June 2025.
Please note, deadlines are subject to change based on updates we receive from central office's throughout the fiscal year. In the event a posted deadline changes, our units will be notified via MyUMBC updates.
All deadline calendars can be found on our website
here.
Thank you,
AAOU SSC Team
We are working to enhance resources and documentation to better support departments with their transactions processed by AAOU SSC. To ensure these materials are as useful as possible, we would like to meet with your team to discuss processes from your perspective, based on the transaction types you regularly initiate.
Please use the link below to schedule a 45-minute virtual meeting during the week of March 3, 2025:
Your insights will help us develop more effective guidance and improve overall efficiency. We appreciate your time and collaboration, and look forward to the discussion.
Thank you,
AAOU SSC Team
]]>
Dear AAOU SSC Departments, We are working to enhance resources and documentation to better support departments with their transactions processed by AAOU SSC. To ensure these materials are as...
https://my3.my.umbc.edu/api/v0/pixel/news/147548/guest@my.umbc.edu/aa7fc9c9c0f51aea4528b07c87481ee6/api/pixel
OPSSC - Office of the Provost Shared Services Center
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AAOU Shared Services Center
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Fri, 21 Feb 2025 14:40:27 -0500
General Inquiry Queue Tips & Reminders *Please Read*
We want to hear from you!
Greetings & Happy New Lunar New Year!
We wanted to send a reminder to our departments and new hires that the General Inquiry queue is here for you and any/all questions you may have no matter how big or small. If we cannot complete an action we can connect you with some of our colleagues across campus who can!
Here are some tips and tricks for using the General Inquiry Queue in RT:
The General Inquiry (GI) queue should be used anytime a department or individual has any question regarding processes currently handled by the AAOU SSC. If you have questions regarding:
• Policy & Procedure
• How to submit a ticket?
• SSC services & more...
Send the question our way!
If your question requires additional attention we are happy to also hop on a WebEx call after a ticket is submitted to help with any questions, concerns, etc. If you have a question about a ticket, it is always best to reach out to us beforehand to ask questions on how to accurately and completely submit your RT request and obtain guidance from us --submitting a ticket correctly the first time will prevent rejections, duplication of effort, and processing delays.
If you have any questions, comments, or concerns please submit a GI ticket here:
Have a happy Friday and great weekend!
-AAOU SSC Team
]]>
Greetings & Happy New Lunar New Year! We wanted to send a reminder to our departments and new hires that the General Inquiry queue is here for you and any/all questions you may have no...
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OPSSC - Office of the Provost Shared Services Center
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AAOU Shared Services Center
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Fri, 31 Jan 2025 15:41:47 -0500
Fri, 05 Sep 2025 11:07:17 -0400
*REMINDER* AAOU SSC Department Feedback Questionnaire
An extension of our recent focus group sessions
Good Morning AAOU SSC Departments,
I hope everyone had a restful winter break, and a Happy New Year!
As a friendly reminder, if you have not yet completed the AAOU SSC Department Feedback Questionnaire, please do so by close of business, Friday, January 24, 2025:
See original post below for additional details:
==
Dear AAOU SSC Departments,
As an extension of the focus group sessions we held in November and December 2024, we are asking that you take a moment to complete the AAOU SSC Department Feedback Questionnaire linked below:
This questionnaire is designed to gather valuable insights and feedback on our current processes and systems from the department's perspective. The goal is to identify areas where we are excelling and where improvements can be made.
Here are a few key details about the questionnaire:
- You will be asked to identify your department number.
- Your email address will not be collected.
- The questionnaire is considered anonymous unless you choose to self-identify by providing your name in the optional name field.
We encourage you to provide honest and constructive feedback to help us better support your needs. Your input is invaluable to improving our processes.
Please plan to complete the questionnaire by close of business, Friday, January 24, 2025. Thank you in advance for taking the time to share your thoughts.
Warm regards,
The AAOU SSC Team
]]>
Good Morning AAOU SSC Departments, I hope everyone had a restful winter break, and a Happy New Year! As a friendly reminder, if you have not yet completed the AAOU SSC Department Feedback...
https://my3.my.umbc.edu/api/v0/pixel/news/146551/guest@my.umbc.edu/9cc9c7d4a2098e366cceee430ddf9339/api/pixel
OPSSC - Office of the Provost Shared Services Center
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AAOU Shared Services Center
0
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true
Tue, 14 Jan 2025 10:48:11 -0500
AAOU SSC Department Feedback Questionnaire
An extension of our recent focus group sessions
Dear AAOU SSC Departments,
As an extension of the focus group sessions we held in November and December 2024, we are asking that you take a moment to complete the AAOU SSC Department Feedback Questionnaire linked below:
This questionnaire is designed to gather valuable insights and feedback on our current processes and systems from the department's perspective. The goal is to identify areas where we are excelling and where improvements can be made.
Here are a few key details about the questionnaire:
- You will be asked to identify your department number.
- Your email address will not be collected.
- The questionnaire is considered anonymous unless you choose to self-identify by providing your name in the optional name field.
We encourage you to provide honest and constructive feedback to help us better support your needs. Your input is invaluable to improving our processes.
Please plan to complete the questionnaire by close of business, Friday, January 24, 2025. Thank you in advance for taking the time to share your thoughts.
Warm regards,
The AAOU SSC Team
]]>
Dear AAOU SSC Departments, As an extension of the focus group sessions we held in November and December 2024, we are asking that you take a moment to complete the AAOU SSC Department Feedback...
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OPSSC - Office of the Provost Shared Services Center
https://my3.my.umbc.edu/groups/opssc
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AAOU Shared Services Center
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Wed, 11 Dec 2024 15:11:23 -0500
AAOU SSC Deadline Calendars Have Been Updated on our Website
Updated deadlines through FY25
Good Morning AAOU SSC Departments,
This is a friendly notice that we have updated the HR Paperwork, Payment Authorization, and Timesheet deadline calendars on our website to reflect deadlines through FY25, based on updated deadlines from HRSTM through January 2025.
Please note, deadlines are subject to change based on updates we receive from central office's throughout the fiscal year. In the event a posted deadline changes, our units will be notified via MyUMBC updates.
All deadline calendars can be found on our website
here.
Thank you,
AAOU SSC Team
]]>
Good Morning AAOU SSC Departments, This is a friendly notice that we have updated the HR Paperwork, Payment Authorization, and Timesheet deadline calendars on our website to reflect deadlines...
https://aaoussc.umbc.edu/
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OPSSC - Office of the Provost Shared Services Center
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AAOU Shared Services Center
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Mon, 04 Nov 2024 09:56:31 -0500
Invitation to Participate in Focus Group Session
Share Your Feedback with Us!
Dear AAOU SSC Departments,
We are pleased to invite you to join an upcoming focus group session designed to gather valuable insights and feedback on our current processes. Our goal is to ensure that our services are aligned with your needs and we are eager to hear from you about areas where we can improve and where we might add more value to your operations.
Focus Group Details:
Date: Monday, November 4, 2024
Time: 12:30pm - 2:30pm
Location: WebEx
Password: hKj65xUHUw7
In this session, we'll discuss your experiences with our processes, explore challenges and review any suggestions you have for making our support more effective and efficient. Your input will be invaluable in helping us share future enhancements and ensure we continue to meet your needs effectively.
This is a drop-in session, so feel free to come and go as your schedule allows. All feedback shared will be used to improve our service delivery. If you are unable to attend but would still like to share feedback, let us know--we'd be happy to arrange an alternative way for you to participate.
Thank you for helping us better serve you. We look forward to seeing you there and hearing your thoughts!
Warm regards,
The AAOU SSC Team
]]>
Dear AAOU SSC Departments, We are pleased to invite you to join an upcoming focus group session designed to gather valuable insights and feedback on our current processes. Our goal is to ensure...
https://my3.my.umbc.edu/api/v0/pixel/news/145260/guest@my.umbc.edu/75b839e82e98122dd69dd6db59e8720b/api/pixel
OPSSC - Office of the Provost Shared Services Center
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AAOU Shared Services Center
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Fri, 01 Nov 2024 12:22:48 -0400
August FY25 Monthly Budget Reports are Ready for Review!
Good Afternoon!
I hope you are all doing well and having a great Tuesday! August monthly budget reports have been uploaded to the box drive and are now available for review. If you have any questions, please submit a general inquiry ticket here:
The AAOU SSC Team
]]>
Good Afternoon! I hope you are all doing well and having a great Tuesday! August monthly budget reports have been uploaded to the box drive and are now available for review. If you have any...
https://my3.my.umbc.edu/api/v0/pixel/news/144222/guest@my.umbc.edu/6b412c42c3b376236b136386e649c786/api/pixel
OPSSC - Office of the Provost Shared Services Center
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AAOU Shared Services Center
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Wed, 25 Sep 2024 14:23:24 -0400
Secure File Upload Reminder!
Make sure you are sending files through safe channels!
Greetings!
I hope you are all having a wonderful Fall Semester!
The AAOU SSC would like to send a reminder that for all sensitive supporting documentation (Social Security Cards, Drivers License, etc.) must be sent through our
Secure File Upload Box folder.
Please do not send any sensitive information through RT, Gmail, or any software outside of Box.
If you would like to update an employees supporting documents or sensitive information, please:
2.) Use our Secure File Upload to upload any and all sensitive supporting documents & information.
Again, please do NOT submit sensitive information or documentation through RT. Also, please remind your employees when responding to RT or emails to never attach information including their DOB, SSN, or personal/sensitive information.
Thank you all for your time and if you have any questions or are in need of any assistance please submit a GI ticket and we will get back to you shortly!
Warmly,
The AAOU SSC Team
]]>
Greetings! I hope you are all having a wonderful Fall Semester! The AAOU SSC would like to send a reminder that for all sensitive supporting documentation (Social Security Cards, Drivers...
https://my3.my.umbc.edu/api/v0/pixel/news/143777/guest@my.umbc.edu/796f3e240603210236c90acaa23b291c/api/pixel
OPSSC - Office of the Provost Shared Services Center
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AAOU Shared Services Center
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Tue, 10 Sep 2024 14:23:28 -0400
