Microsoft Windows 10 to be Released July 29th
Recommendation: Hold Off Installing for Now
On July 29th Microsoft will publicly release its latest operating system Windows 10. While we eagerly anticipate the release of Windows 10 and all that it has to offer, we also ask for your patience while we thoroughly test this new operating system in our campus environment.
DoIT has done some preliminary testing and believes Windows 10 will be a a major advancement. However, before we release this for general campus availability we will need to test Windows 10 against every application UMBC uses in its production environment. DoIT will start that process of testing Windows 10 immediately following its final release and we will keep you posted on our progress.
Once we receive the software we will release it to the campus community via our Software Downloads page with the recommendation to not install unless you are certain it will support your critical applications. UMBC’s campus agreement with Microsoft will allow us to distribute the Windows 10 on our Software Downloads page to faculty and staff. Windows 10 is a free upgrade for personal machines running a licensed copy of Microsoft Windows 7 or 8.1.
Please see the Windows 10 Q&A for answers to common questions regarding the upgrade of your personal machine.
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On July 29th Microsoft will publicly release its latest operating system Windows 10. While we eagerly anticipate the release of Windows 10 and all that it has to offer, we also ask for your...
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Mon, 27 Jul 2015 23:28:29 -0400
Tue, 28 Jul 2015 09:54:45 -0400
Partial Web Services Outage tonight around 9:00pm
This evening shortly there was an issue with one of the network switches in our secondary data center which caused several campus web services to be either unreachable or slow for a period of time. Service was restored to many of the effected services shortly after 9:00pm, and full service was restored by 9:45 to all production services.
We apologize for any inconvenience this may have caused and we will be working hard to prevent future unplanned outages from occurring.
]]>
This evening shortly there was an issue with one of the network switches in our secondary data center which caused several campus web services to be either unreachable or slow for a period of...
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Tue, 21 Jul 2015 22:46:46 -0400
FA2015 Courses Created on Blackboard on 7/15/2015
Blackboard course shells for FA2015 were created on July 15, 2015.
Bb shells are available for all courses (designated as lecture, lab, field or discussion) listed in the UMBC Schedule of Classes (SOC), provided that there is an instructor of record listed. As new course sections and/or instructors are added to the SOC, corresponding Bb shells are automatically generated overnight. If you need a shell for a research or independent study course, please submit a new course request.
Instructors who teach multiple sections of the same course will find those enrollments merged into one Bb course shell. These sections can be split upon request an RT ticket. Student enrollment in Bb mirrors the official registration in SA and updates hourly. However, courses are not accessible to students by default until the instructor makes them available.
If you are an instructor, and your name is not associated with the course you are teaching in the SOC, please see your departmental scheduling coordinator to resolve the issue. Once you are listed in the SOC, your Bb course shell will be created automatically.
]]>
Blackboard course shells for FA2015 were created on July 15, 2015. Bb shells are available for all courses (designated as lecture, lab, field or discussion) listed in the UMBC Schedule of Classes...
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Wed, 15 Jul 2015 12:27:06 -0400
Campus Invited to Test Java-Free Blackboard Collaborate
Early release supports limited virtual classrooms & meetings
A new Java-free version of Blackboard Collaborate is now available for faculty and staff to test-drive this summer. Classified as the "Ultra Experience," this release of Bb Collaborate uses the web browser as the delivery format for virtual classrooms, meetings, and other engagement opportunities.
Blackboard consulted with hundreds of faculty throughout the world to redesign Bb Collaborate to give you a better teaching and learning experience. The updated Collaborate provides a clutter-free, intuitive interface with crisp audio and high definition video tools in a stable environment. The Ultra experience dynamically adjusts, according to bandwidth and network constraints. Four unique roles are available: Moderator, Presenter, Captioner, and Participant. The Captioner role allows faculty to provide accessible alternatives to audio content for participants who are hearing impaired, as well as for participants whose native language is different from the moderator's. The Participant role is designed to allow students to present without giving them full moderator privileges. Collaborate Ultra provides a basic whiteboard and supports image, PDF, and PowerPoint sharing.
There are some limitations for this initial release of Bb Collaborate Ultra:
- Rooms are not yet available in Blackboard Learn. As such, faculty and staff request a virtual space via RT ticket.
- Recording is not yet available.
- Collaborate Ultra's room capacity is currently limited to 50 users at this time.
- The Chrome browser provides the best experience; a specific Chrome extension is required for desktop/app sharing in a session.
Consider using the Ultra experience if you use office hours, lectures, and small group collaboration. On the other hand, you may want to stay with the Classic experience (e.g., the Java-based Collaborate that is accessible in Bb Learn) if you have large group collaboration, conduct deep teaching and learning that requires the use of polling or breakout rooms, and have large-scale webinars.
For more information about Bb Collaborate Ultra, please see these resources:
]]>
A new Java-free version of Blackboard Collaborate is now available for faculty and staff to test-drive this summer. Classified as the "Ultra Experience," this release of Bb Collaborate uses the...
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Wed, 15 Jul 2015 11:18:37 -0400
Wed, 15 Jul 2015 11:24:06 -0400
Time Donut Tool Shows What Really Is Time Consuming
New UMBC tool helps manage time for college students
Attending class, doing homework, joining student organizations, and working at internships all have one thing in common; they take up student’s time. Ever wondered if you could better manage your time but didn't have the tool available to find out? Enter the Time Donut, a new tool, mobile friendly tool developed through the
STEM Transfer Student Success Initiative. Although initially developed for STEM majors, the tool is available for all to use and can be also found on the
advising UMBC website.
UMBC’s Time Donut tool helps students track what they are doing by visualizing their time through data using emerging web technologies including HTML5 and D3.js. Students simply enter the expected number of hours spent into four categories -- academic, work, health and personal -- while specifying daily or weekly versions of the time donut.
Bryan Lee, IT Projects Coordinator, said “We see students putting too much on their plate, they have to either withdraw, get an incomplete, or even worse fail the class because they realized they took too big of a bite.”
The time donut tool can show if that happening. As you enter in your expected hours, the donut alerts you when you go over and says “Whoops! Adjust your time allotments.” As you get closer to your time allotments, the donut alerts you and says “Doing great! You still have time.”
Also available is a Weekly Activities Worksheet of the time donut for those who don’t know how much time they spend in each category. The worksheet helps you figure out your totals for the week which you can then enter into the weekly time donut or enter your averages into the daily Time Donut.
“This is for those who are looking to improve on their time management skills,” says Lee “Time management skills are really important in the professional world and honing in on these skills will really help.”
Why is it called a time donut? Lee says “Well, it started with the name of the type of data visualization, 'donut chart'. And since we were using the chart to illustrate total number of hours, we combined the two ideas and came up with Time Donut and it just stuck."
As a student goes through and sees there isn’t that much time in the day, they realize that taking 21 credits with a part time job along with balancing student organizations might not be the best course of action.
The time donut is a useful tool for anyone who needs help with time management. “Play around with it, see what works and doesn’t work.” says Lee, “You might find that the amount of hours you spend you could actually be doing more.”
]]>
Attending class, doing homework, joining student organizations, and working at internships all have one thing in common; they take up student’s time. Ever wondered if you could better manage your...
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Wed, 15 Jul 2015 09:53:52 -0400
Top 3 Reasons to Use Eduroam
Users get improved reliability, security and ease of use
The “UMBC Campus” wireless network will transition to a much more improved network: eduroam. The network provides encrypted traffic for any device you use and features a one time setup process that can be used on any campus that supports eduroam, not just UMBC. UMBC will discontinue the UMBC Campus WiFi SSID name later in calendar year 2015. Eduroam is supported on
Mac OS X,
Windows,
Linux,
iOS, and
Android.
1.
Availability: Originally developed in Europe, eduroam also supports people in higher education using wireless networks at other higher education institutions. Eduroam has expanded beyond the 1900 institutions using it in Europe to include over 30 countries such as Australia, Canada, and the United States. So any UMBC student, faculty or staff member traveling abroad can use their UMBC email address and password to access WiFi around the world. In Maryland, UMCP, Loyola, University of Baltimore, and JHU have implemented eduroam and you can use their WiFi when visiting those campus.
2.
Quick and easy: Damian Doyle, Director of Enterprise Infrastructure and Support, thinks eduroam is great for students. When asked about the main advantages, he said “eduroam can remember your login information allowing your device to automatically connect to the wireless network.” Setup for eduroam usually takes less than 5 minutes and once set up, the network works flawlessly.
3.
Security: Eduroam provides a higher level of security than conventional, unencrypted wireless. When students use eduroam, all traffic between their devices and the wireless access point is encrypted using WPA2 providing another reason students should switch to eduroam sooner rather than later.
It’s not just Doyle who likes eduroam, UMBC students like it too. Aaron David, a senior computer engineer said “I mainly use eduroam since I only have to log in once on a device and then it will automatically connect and authenticate for me from then on. Also, it is encrypted whereas UMBC Visitor and UMBC Campus aren’t.”
Students who need help during the setup process can consult the
UMBC FAQ on eduroam. The process however is relatively simple. “In most of our experience connecting to eduroam is fairly straightforward,” Doyle said. “We have a set of videos and tools available on the DoIT website that help people connect. The main issue is that people have to put in the entire username with domain name, so
damian@umbc.edu, not just damian,”
“I honestly didn’t use eduroam at first because I didn’t feel like going through the setup process on all of my devices,” said David “but it really isn’t difficult to set up and once it is, you can just forget it and it works.”
UMBC students can connect to an upgraded network, all for free. The transition should be smooth and seamless as Doyle said “ In general we are planning on working through publications, the department IT staff and the Office of Residential life to try and spread the word to migrate folks to eduroam.”
Thumbnail Photo by Dylan Nathan
]]>
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Tue, 14 Jul 2015 12:33:19 -0400
Mon, 27 Jul 2015 17:01:44 -0400
New UMBC App Now Available to Download for iOS Devices
App features easier sign on, personalized content, and more
The new redesigned UMBC app is now available for download in the
Apple App Store for free and requires iOS 7.0 or later. The app is compatible with iPhone, iPad, and iPod touch and is optimized for iPhone 5, iPhone 6, and iPhone 6 Plus. The
Android version of the app will launch later this Summer.
If you have a UMBC account, you can log into the app for personalized content. After logging in once, when you return to the app, you can use Apple’s Touch ID or a 4-digit PIN to quickly log in again. If you don’t have an account, you can still access all the features in the app as a guest. Note that people using DUO second factor authentication cannot log into the app at this time. This will be corrected in a future update.
Once inside, the app has four distinct tabs -- Home, Search, Places, and Events -- to help you find what you are looking for. Home features the latest updates from both myUMBC and the UMBC homepage. With a simple arrow toggle, you can switch between both sites easily. You can also share any content by tapping the three dots in the top right of the app and then tapping copy link which automatically adds the link to your clipboard.
Search features an adaptive search engine, allowing for results from many UMBC sites such as the UMBC directory, groups, departments, and the
UMBC FAQs. Collier Jones, lead architect for myUMBC, said “You don’t have to know what you are looking for, we’ll try to help [with universal searching]”
When you first open the Search tab, there is a recent section for your past searches and a trending section that shows resources others are looking for. Your favorites are underneath trending, and anything you favorite on the web version of myUMBC automatically appear in the app. Also included is a QR code scanner that can scan posters and signs around campus.
Places provides hours, offices, maps and upcoming events for all the places around you. Need to navigate around campus? Google Maps is integrated in helping you navigate to any location on campus. Along with a Building Directory that allows you to search for all buildings including student housing and lecture halls found on campus, there is also a transit tracker that shows all the routes currently in service.
Events lets users see what's happening right now, along with upcoming events. You can also browse different event calendars such as Arts & Culture and the Athletics calendar for all the upcoming games.
Jones said that the app is designed to be really simple, and will be updated with more features making it more even more robust in the future.
Thumbnail Photo by Dylan Nathan
]]>
The new redesigned UMBC app is now available for download in the Apple App Store for free and requires iOS 7.0 or later. The app is compatible with iPhone, iPad, and iPod touch and is optimized...
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Mon, 13 Jul 2015 15:24:35 -0400
Thu, 06 Aug 2015 10:50:05 -0400
Faculty, Staff Prepare for Blackboard's Annual Conference
Keep up with Bb World via FREE live streaming sessions
Once a year Blackboard hosts
the BbWorld conference over four days for faculty, students, administrators, instructional technology specialists, training professionals, developers, and system administrators. In 2015, the conference is in Washington, D.C. from July 20-23.
This year, Blackboard introduces
the virtual conference experience -- a free opportunity to
faculty, students, staff, and others to follow all of the keynotes featuring youth advocate Adora Svitak, flipped classroom expert Aaron Sams, and technology innovator Peter Diamandis. The virtual conference will also provide attendees with access to industry insights and Blackboard roadmap sessions -- including a sneak peak at
Blackboard Ultra, the next major release!
Virtual participants can customize the online experience by following one of five tracks aligned with their professional role.
-
DevCon - Especially for Developers, System Administrators, and other IT professionals, this track dives into the technical aspects of digital learning, including new technologies and future product plans
-
Today’s Learners - Learn about the real-world challenges facing students today. Student leaders will describe in their own words how they’re aligning future hopes with near-term education decisions.
-
K-12 - Explore the challenges facing K-12 executive and district leaders today, such as digital transformation, engaging parents to improve student outcomes, and keeping pace with emerging technologies.
-
Higher Education - This track highlights case studies, lessons learned, and new technology strategies for delivering education that’s more effective, more efficient, and more accessible to all students.
-
Professional Education - Employee engagement and effective training are critical to bottom line results. In this track you’ll learn about technology strategies for increasing the reach, efficiency, and return on your training investments.
Additionally, the virtual conference will provide interactive chat, on demand case studies, and session replays.
DoIT will present twice at the Bb World conference:
- "A Peek Behind the UMBC Analytics Curtain," John Fritz and Kevin Joseph
- "Sous Chefs & Apprentices: Mentoring & Training Future Blackboard Experts," Mariann Hawken & Holly Bielak (with Dr. Katrina Kardiasmenos, Bowie State University)
Used by more than 5,000 students, UMBC has standardized its student response system, or “clickers,” on the Turning Technologies platform. This systems supports instant student feedback to questions posed by faculty in the classroom, which can be integrated into PowerPoint presentations or faculty can asked questions on the fly. The results display of all student responses and allows the instructor to tailor instructor based on what students do (or don’t) understand before moving on to new content. Turning Point also integrates with Blackboard so that instructors can access participant list of registered users and send grades to the gradebook. Using the clickers is a great way to engage your students and assess their knowledge of course content.
To learn more about using the Turning Point Clickers:
visit our clickers FAQ page
open an RT ticket for any technical issues
view the schedule of training workshops on the DoIT group page
contact the Instructional Technology Team with any questions or concerns
]]>
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Tue, 30 Jun 2015 11:55:49 -0400
Tue, 30 Jun 2015 15:44:10 -0400
Meet TSC Senior Student Consultant Christian Oyson
A look into everyday life at the Technology Support Center
For over a year, Christian Oyson has worked Tier 1 support for the
Technology Support Center (TSC) here at UMBC, providing assistance to students, faculty and staff. Oyson, a senior majoring in Informations Systems with a minor in Computer Science, started out at the TSC in summer 2014 as a student consultant. On a daily basis, the TSC gets a variety of calls ranging from user accounts, computer issues, phones, to internet complications and blackboard assistance. “If it’s anything technology related, we can try to assist you.” says Oyson.
On average, working at the TSC fluctuates depending on the hour and how many people are on duty. During a regular semester, there are two to three students working at a time and get about ten calls per shift. “Most people that call us do tend to be friendly,” says Oyson “but sometimes we can get calls from people frustrated on their issue and we do what we can to keep them calm while assessing the situation.”
Not all calls lead to a complex solution. Oyson recalls one call he had that was a simple fix involving a user who could not turn on their computer even though everything appeared fine. He had asked them if the computer was plugged in securely to an outlet, to which the user replied that it was plugged into a power strip. Oyson then followed up with his question and asked if the power strip was turned on, something the user did not think of. “The next thing I hear on the phone were happy cheers and sighs of relief.” Oyson said “I guess the saying "Try turning it on and off again" does come in handy.”
Not every call is as easy, and when it is really busy, such as during the first few weeks in the beginning of the semester or during a campus wide situation, the TSC springs into action. Oyson says “If it gets extremely busy, all hands on deck. Depending on how many are on duty, we have a rotation system determining who takes the call, but if things get really busy, then whoever is available has the call.”
Joining the TSC can be a great opportunity to break into the tech field and boost your communication skills according to Oyson. He mentions that starting out is challenging, but it gets easier as it goes on. “At the TSC, we talk to people from all walks of life: Old and young, tech experts and novices, and people from around the world.” Oyson says “You really don't know who you are talking to until you answer the call. With that said in mind, be ready and familiar with various approaches on how to tackle on a situation.”
Oyson will continue his work at the TSC through the upcoming fall semester. “I plan to continue working this position until I graduate in the spring of 2016 gaining as much knowledge and experience I can in preparation for the IT career ahead of me” Oyson said.
]]>
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Wed, 24 Jun 2015 09:43:54 -0400
