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<NewsItem contentIssues="false" id="47646" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/47646">
<Title>VPN client changing to JunOS Pulse over the next few weeks</Title>
<Tagline>Please note the change in rollout timing</Tagline>
<Body>
<![CDATA[
    <div class="html-content">The current campus VPN client, Network Connect, does not work with the new MAC Yosemite operating system and is no longer supported by the Vendor for the current Mac or PC operating system. We will be switching over to JunOS Pulse over the next few weeks on a group by group basis. We will be working with individual VPN stake holders and the effected to departments to make this transition as smooth as possible. <div>
    <br><div>Users follow the same process by going to <a href="https://vpn.umbc.edu" rel="nofollow external" class="bo">https://vpn.umbc.edu</a> and logging in with your username and password. Instead of clicking the Network Connect button you will now click the JunOS Pulse button located in its place. It should automatically install just like Network Connect and should function in the same manner. </div>
    <div><br></div>
    <div>The FAQs for both Mac and PC can be found below and will be updated before tomorrow. One thing to note for the Mac side is that you should launch this through firefox if possible since safari needs to have its java settings adjusted in order to work correctly.</div>
    <div><br></div>
    <div>Mac FAQ:</div>
    <div>
    <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867888" rel="nofollow external" class="bo">https://wiki.umbc.edu/pages/viewpage.action?pageId=1867888</a><br>
    </div>
    <div><br></div>
    <div>Windows FAQ:</div>
    <div><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867886" rel="nofollow external" class="bo">https://wiki.umbc.edu/pages/viewpage.action?pageId=1867886</a></div>
    <div><br></div>
    <div>Desktop support staff will be available as we do the cutover to help anyone who has trouble, please call the TSC if you have any questions or run into any issues using the Pulse client. </div>
    <div><br></div>
    <div>Thank you, </div>
    <div><br></div>
    <div>Damian</div>
    <div><br></div>
    <div><br></div>
    </div>
    </div>
]]>
</Body>
<Summary>The current campus VPN client, Network Connect, does not work with the new MAC Yosemite operating system and is no longer supported by the Vendor for the current Mac or PC operating system. We...</Summary>
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<PostedAt>Wed, 29 Oct 2014 08:58:14 -0400</PostedAt>
<EditAt>Wed, 29 Oct 2014 10:58:33 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="47620" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/47620">
<Title>TechSmith Relay Update</Title>
<Tagline>Scheduled Maintenance</Tagline>
<Body>
<![CDATA[
    <div class="html-content">We will <a href="http://www.techsmith.com/techsmith-relay-self-hosted-version-history.html?utm_source=product&amp;utm_medium=relay&amp;utm_campaign=cr4" rel="nofollow external" class="bo">update the software</a> on the <a href="https://wiki.umbc.edu/display/faq/TechSmith+Relay" rel="nofollow external" class="bo">TechSmith Relay</a> server Friday, October 31 at 9:00 AM. The update should take about an hour. If one attempts to upload a recording during this window of time then the file will remain on the recording machine until the server is available again, at which point the recording will upload in the background as usual.<br>
    </div>
]]>
</Body>
<Summary>We will update the software on the TechSmith Relay server Friday, October 31 at 9:00 AM. The update should take about an hour. If one attempts to upload a recording during this window of time then...</Summary>
<Website>http://doit.umbc.edu/itnm/</Website>
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<PostedAt>Tue, 28 Oct 2014 09:47:36 -0400</PostedAt>
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<NewsItem contentIssues="false" id="47585" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/47585">
<Title>UMBC Establishes Adobe Campus Site License</Title>
<Tagline>Adobe Creative Cloud now Available through myUMBC</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>This summer, working through the </span><a href="http://www.meec-edu.org/index.html" rel="nofollow external" class="bo"><span>Maryland Education Enterprise Consortium</span></a><span> (MEEC), UMBC established a faculty/staff site license with Adobe for their new Creative Cloud offering (see detailed list of software below). This allows the use of the Adobe products on all institutional computers and includes a work-at-home provision for faculty and staff. </span></p>
    <br><p><span>One challenge we had is that the contract could not go into effect till August 25th. As a result, we worked closely with Adobe to prioritize getting the software ready for the start of classes in UMBC instructional labs. The software is now available to </span><a href="https://wiki.umbc.edu/display/faq/Adobe+Creative+Cloud" rel="nofollow external" class="bo"><span>download</span></a><span> to faculty and staff desktops on the myUMBC software downloads page. Note: The work-at-home provision requires people to go through a 3rd party company and Adobe’s online portal. We are working with Adobe to get this up and running and will update our FAQs with information.</span></p>
    <br><p><span>DoIT has updated both myUMBC and the </span><a href="https://wiki.umbc.edu/display/faq/Software+Downloads" rel="nofollow external" class="bo"><span>software downloads page</span></a><span>.</span></p>
    <br><p><span>The adobe offering includes the following products:</span></p>
    <ul>
    <li><p><span>Adobe Acrobat Pro XI</span></p></li>
    <li><p><span>Adobe After Effects CC</span></p></li>
    <li><p><span>Adobe Audition CC</span></p></li>
    <li><p><span>Adobe Bridge</span></p></li>
    <li><p><span>Adobe Dreamweaver CC</span></p></li>
    <li><p><span>Adobe Edge Animate CC</span></p></li>
    <li><p><span>Adobe Edge Code CC</span></p></li>
    <li><p><span>Adobe Edge Inspect CC</span></p></li>
    <li><p><span>Adobe Edge Reflow CC</span></p></li>
    <li><p><span>Adobe ExtendScript Toolkit</span></p></li>
    <li><p><span>Adobe Encore (included in Adobe Premiere Pro)</span></p></li>
    <li><p><span>Adobe Extension Manager</span></p></li>
    <li><p><span>Adobe Fireworks</span></p></li>
    <li><p><span>Adobe Flash Builder Premium CC</span></p></li>
    <li><p><span>Adobe Flash Professional CC</span></p></li>
    <li><p><span>Adobe Illustrator CC</span></p></li>
    <li><p><span>Adobe InCopy CC</span></p></li>
    <li><p><span>Adobe InDesign CC</span></p></li>
    <li><p><span>Adobe Lightroom</span></p></li>
    <li><p><span>Adobe Media Encoder CC</span></p></li>
    <li><p><span>Adobe Muse</span></p></li>
    <li><p><span>Adobe Photoshop CC</span></p></li>
    <li><p><span>Adobe Prelude™ CC</span></p></li>
    <li><p><span>Adobe Premiere Pro CC</span></p></li>
    <li><p><span>Adobe Scout CC</span></p></li>
    <li><p><span>Adobe SpeedGrade™ CC</span></p></li>
    </ul></span></div>
]]>
</Body>
<Summary>This summer, working through the Maryland Education Enterprise Consortium (MEEC), UMBC established a faculty/staff site license with Adobe for their new Creative Cloud offering (see detailed list...</Summary>
<Website>https://wiki.umbc.edu/display/faq/Software+Downloads</Website>
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<PostedAt>Sun, 26 Oct 2014 14:03:54 -0400</PostedAt>
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<NewsItem contentIssues="false" id="47584" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/47584">
<Title>DoIT Organizational Leadershop Changes</Title>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>Over the last year, we’ve been reviewing the Division of Information Technology (DoIT) organizational structure and focusing on building a broad and strong leadership team. As part of this effort we have looked at how our staff’s duties have changed over the last few years. At the same time, we have seen a number of staff leave to take new positions (Mike Carlin and Jesse Beauman left for UNC-Charlotte) or through retirement. </span></p>
    <br><p><span>As a result, there are a number of changes that have taken place in DoIT and we want to update the community on these changes:</span></p>
    <br><ul>
    <li><p><span>Arnold Foelster is now Director, Student Administration. Arnold is focused on operating and supporting our administrative systems used by students and faculty.</span></p></li>
    <li><p><span>Stacy Long is now Director, HR &amp; Finance Systems. Stacy is focused on operating and supporting our administrative systems used for HR and Finance.</span></p></li>
    <li><p><span>Kevin Joseph is now Director, Business Analytics. Kevin oversees the technical implementation and operation of REX and ImageNow.</span></p></li>
    <li><p><span>Todd Haddaway is now Director, Identity &amp; Database Systems. Todd oversees the technical implementation of Identity Management and our Oracle Database Management Systems.</span></p></li>
    <li><p><span>Tony Finneran is now Manager, Finance Systems. Tony is the lead on pre-award and post-award grants management and finance.</span></p></li>
    <li><p><span>Kashka Donaldson is now Coordinator, ImageNow. Kashka oversees the work on ImageNow.</span></p></li>
    <li><p><span>Damian Doyle is now Interim Director, Enterprise Infrastructure. Damian is responsible for the network, servers, storage and high performance computing. </span></p></li>
    <li><p><span>Andrea Mocko is now Acting Coordinator of our Technology Support Center (TSC).</span></p></li>
    </ul>
    <br><span>I want to congratulate all those listed above and thank them for all they have contributed to the success of DoIT and UMBC.</span></span></div>
]]>
</Body>
<Summary>Over the last year, we’ve been reviewing the Division of Information Technology (DoIT) organizational structure and focusing on building a broad and strong leadership team. As part of this effort...</Summary>
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<NewsItem contentIssues="false" id="47576" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/47576">
<Title>UMBC Achieves InCommon Bronze Certification</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <div>UMBC has become the third higher-education organization in the country to become certified for the Bronze Identity Assurance Profile under the<a href="http://www.incommon.org/assurance/" rel="nofollow external" class="bo"> InCommon Assurance Program.</a>
    </div>
    <div><br></div>
    <div>
    <a href="http://incommon.org" rel="nofollow external" class="bo">InCommon</a> developed the assurance program as part of its mission to provide secure and privacy-preserving trust services for its participants. Enabling higher-value, higher-risk services requires increased trust by the organizations that run the identity and cloud services.</div>
    <div><br></div>
    <div>“UMBC believes Identity management is absolutely essential to campus cyber security, and Bronze represents consensus best practice in identity management,” said Jack Suess, Vice President of Information Technology and CIO at UMBC. “It is in our interest to utilize these best practices in designing and implementing our identity management processes.”</div>
    <div><br></div>
    <div>InCommon currently has two US-Government approved assurance profiles — Bronze and Silver. Bronze is comparable to the National Institute of Standards and Technology (NIST) Assurance 1 level, which has credential security adequate for basic Internet interactions. Silver, comparable to NIST’s level of Assurance 2, requires proof of identity and has security appropriate for higher-risk transactions.</div>
    <div><br></div>
    <div>At InCommon’s monthly IAM webinar series, Todd Haddaway, UMBC’s Director of Database and Identity Management, presented on the topic of UMBC’s experience with obtaining Bronze certification. The webinar can be viewed from the <a href="http://www.incommon.org/iamonline/" rel="nofollow external" class="bo">InCommon IAM Online webinar homepage</a>. </div>
    <div><br></div>
    <div>More information about the assurance program can be found at <a href="http://www.incommon.org/assurance/" rel="nofollow external" class="bo">assurance.incommon.org</a>.</div>
    </div>
]]>
</Body>
<Summary>UMBC has become the third higher-education organization in the country to become certified for the Bronze Identity Assurance Profile under the InCommon Assurance Program.     InCommon developed...</Summary>
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<PostedAt>Sat, 25 Oct 2014 14:42:08 -0400</PostedAt>
<EditAt>Sat, 25 Oct 2014 18:28:37 -0400</EditAt>
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<NewsItem contentIssues="true" id="47508" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/47508">
<Title>Alternate Delivery Program Call for Participation Released</Title>
<Tagline>Hybrid/Online Course Redesign for Summer and Winter Courses</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Faculty who are interested in effective hybrid course delivery are invited to submit a proposal
        for this innovative faculty support program.<br>
        <br>
        The <a href="http://doit.umbc.edu/itnm/adp/" rel="nofollow external" class="bo">Alternate Delivery Program (<span>ADP</span>)</a> offers technical, pedagogical, and financial support to a selected cohort of faculty members who agree to convert an existing in-person course to hybrid delivery mode and offer that course in Summer Session 2015.  The 2015 <span>ADP</span>
        will begin in January, 2015 with a two day workshop for faculty (<a href="http://my.umbc.edu/groups/doit/events/27269" rel="nofollow external" class="bo">January 14th</a> and <a href="http://my.umbc.edu/groups/doit/events/27270" rel="nofollow external" class="bo">January 15th</a>) and the course conversion process will continue throughout the spring
        semester with technical support from DoIT's <a href="http://my.umbc.edu/groups/doit/news/45874" rel="nofollow external" class="bo">Instructional Technology Team</a>. 
        Proposals will also be considered from faculty who wish to convert a
        course to hybrid delivery and offer that course in Winter Session
        2016.<br><br>For more information, please contact the POCs identified in the<a href="https://docs.google.com/document/d/1RAbGvd29tbCUZtuN9BEpHIX3wGXswD4ILDbdirKSbv0/edit?usp=sharing" rel="nofollow external" class="bo"> ADP Call for Participation</a>, or plan to attend the <a href="http://my.umbc.edu/groups/doit/events/27208" rel="nofollow external" class="bo">ADP Information Session in November</a>. The proposal submission deadline is December 5th.<br>
    </div>
]]>
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<Summary>Faculty who are interested in effective hybrid course delivery are invited to submit a proposal     for this innovative faculty support program.            The Alternate Delivery Program (ADP)...</Summary>
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<PostedAt>Wed, 22 Oct 2014 10:34:16 -0400</PostedAt>
<EditAt>Fri, 24 Oct 2014 10:15:09 -0400</EditAt>
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<NewsItem contentIssues="true" id="47231" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/47231">
<Title>Reminder-Clicker Orders Due to Bookstore by October 24!</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <p><span>Faculty who plan to use clickers for instruction during the ​​Spring 2015 semester will need to have device order(s) submitted to the Bookstore no later than </span><span>Friday, October 24, 2014</span><span>. This deadline allows the Bookstore to shop national wholesalers early for used books and items, prepare for buyback, avoid sending back to publishers leftover stock that will be reused next semester, and notify faculty of any availability problems. </span></p>
    <br><p><span>The University’s due date for textbook and course materials information is Monday, November 24, 2014.</span><span> The University has instituted this deadline so that all textbook information, including clicker requirements, may be posted on the Bookstore's website, in adherence with State Law, as students prepare for their Spring 2015 schedules.</span></p>
    <br><p><span>If you have any questions or concerns, please contact the UMBC bookstore at </span><span> <a href="mailto:textbook@umbc.edu">textbook@umbc.edu</a> or 410-455-2699. </span></p>
    <br><p><span>To learn more about the clickers:</span></p>
    <ul>
    <li><p><span>visit our</span><a href="https://wiki.umbc.edu/display/faq/Clickers" rel="nofollow external" class="bo"><span>  Clicker FAQ page</span></a></p></li>
    <li><p><span>open an</span><a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo"><span>  RT Ticket</span></a><span>  for any technical issues</span></p></li>
    <li><p><span>view the schedule of training workshops on the </span><a href="http://my.umbc.edu/groups/doit/events" rel="nofollow external" class="bo"><span>DoIT group page</span></a></p></li>
    <li><p><a href="mailto:instructionaltechnology@umbc.edu" rel="nofollow external" class="bo"><span>contact </span></a><span> the Instructional Technology Team with any questions or concerns</span></p></li>
    </ul>
    <br><p><span><img src="https://lh5.googleusercontent.com/gbns1K0wABFoJhzRsBtvLpkELw-X1jldfx92U8L-mLN29sJ0y00WgRy5bwaEURBV42AQ7gRHvAPWN9nKcIRvuRoIU81RxMl3dgCp_wkCXyGx3gqz8jzFux_9f9EnN5yxIw" height="136px;" width="84px;" style="max-width: 100%; height: auto;"></span></p>
    <br>
    </div>
]]>
</Body>
<Summary>Faculty who plan to use clickers for instruction during the ​​Spring 2015 semester will need to have device order(s) submitted to the Bookstore no later than Friday, October 24, 2014. This...</Summary>
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<NewsItem contentIssues="false" id="47392" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/47392">
<Title>VPN malfunctioning after Mac OS X Yosemite upgrade</Title>
<Body>
<![CDATA[
    <div class="html-content">If you routinely use the UMBC VPN (<a href="https://vpn.umbc.edu" rel="nofollow external" class="bo">https://vpn.umbc.edu</a>) and are a Apple Mac user we would strongly recommend waiting and not upgrading to the new OSX Yosemite that came out this past Thursday 10/16. This upgrade will break the functionality of the Juniper Network Connect VPN client. DoIT will be working to test several solutions over the next few days and we hope to release an updated VPN client that will work with the new OS within a week. <div><br></div>
    <div>Once we have finished our testing and developed documentation for the new client we will post another news article and the Technology Support Center and Desktop Support will be prepared to assist users with any questions regarding the new client. </div>
    <div><br></div>
    <div>If you have upgraded to Yosemite and require the VPN, go to <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">http://rt.umbc.edu</a> to open a support ticket and we will work with you to get you working on the new client before its officially released. </div>
    <div><br></div>
    <div>Thanks in advance for your patience as we work to resolve this issue. </div>
    <div><br></div>
    <div>Damian</div>
    </div>
]]>
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<Summary>If you routinely use the UMBC VPN (https://vpn.umbc.edu) and are a Apple Mac user we would strongly recommend waiting and not upgrading to the new OSX Yosemite that came out this past Thursday...</Summary>
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<PostedAt>Sat, 18 Oct 2014 22:02:47 -0400</PostedAt>
<EditAt>Sat, 18 Oct 2014 22:35:29 -0400</EditAt>
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<NewsItem contentIssues="false" id="47304" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/47304">
<Title>Server downtime on October 26th from 8:00am to 12:00 noon</Title>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>DoIT will be moving several servers to a different location within our data center to provide them with better cooling and to utilize our space and power more efficiently. In order to accomplish this we will need to have short outages on several key systems. Individual services listed below should only be down for around 30-45 minutes each. All the outages will occur within the window listed below. We apologize for any inconvenience this may cause and we appreciate your patience as we</span></p>
    <br><p><span>Sunday October 26th, 8am to Noon</span></p>
    <ul>
    <li><p><span>Access to Cyrus and UMBC Webmail (accounts not migrated to UMBC Gmail)</span></p></li>
    <ul><li><p><span>All mail will be queued up and delivered after the server is brought back online</span></p></li></ul>
    <li><p><span>myUMBC lite page will be up resulting in reduced myUMBC functionality</span></p></li>
    <li><p><span>The new web hosting environment will be partially down (pages will be available but any database calls will not work)</span></p></li>
    <li><p><span>Student mySQL databases will be offline</span></p></li>
    </ul>
    <ul>
    <li><p><span>Userpages will be unavailable</span></p></li>
    <li><p><span>Wiki will be unavailable</span></p></li>
    <li><p><span>License5 will be down (</span><span>autodesk, cadence, </span><span>idl, </span><span>schrodinger, xilinx, mathematica)</span></p></li>
    <li><p><span>Perseus will be unavailable</span></p></li>
    <li><p><span>Lists will be unavailable</span></p></li>
    <li><p><span>Webadmin will be unavailable</span></p></li>
    </ul>
    <br><br><p><span>There will be no data loss during the outage and no user action is required prior to the downtime. If you have any questions or concerns, please contact the Technology Support Center at x53838.</span></p>
    <br></span></div>
]]>
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<Summary>DoIT will be moving several servers to a different location within our data center to provide them with better cooling and to utilize our space and power more efficiently. In order to accomplish...</Summary>
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<NewsItem contentIssues="true" id="47204" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/47204">
<Title>Revamped Alternate Delivery Program Coming Soon</Title>
<Tagline>Hybrid/Online Course Redesign for Summer and Winter Courses</Tagline>
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<![CDATA[
    <div class="html-content">If you've considered converting an traditional, face-to-face course for either <a href="http://doit.umbc.edu/itnm/hybrid/" rel="nofollow external" class="bo">hybrid</a> or fully online delivery, 2015 could very well be your year!  A new, revamped <a href="http://doit.umbc.edu/itnm/adp/" rel="nofollow external" class="bo">Alternate Delivery Program</a> will be launched in 2015 for full and part-time summer &amp; winter faculty.  DoIT's <a href="http://my.umbc.edu/groups/doit/news/45874" rel="nofollow external" class="bo">Instructional Technology Team</a> is ready to assist faculty who are interested in converting their course to either hybrid or fully online for delivery in summer 2015 or winter 2016.  A Call for Participation will be released later on this month on October 20.  <br><br>In the meantime, <a href="http://my.umbc.edu/groups/doit/events/27038" rel="nofollow external" class="bo">a hybrid design "brown bag" information session</a>,
        "What does it mean to teach a hybrid course?" is scheduled next
        <span><span>Wednesday, October 15</span></span>, from <span><span>noon - 1 PM</span></span>.  Bring a lunch, and stop by
        to learn more about hybrid course delivery at UMBC.<br>
        <br>
        <br>
    </div>
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<Summary>If you've considered converting an traditional, face-to-face course for either hybrid or fully online delivery, 2015 could very well be your year!  A new, revamped Alternate Delivery Program will...</Summary>
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<PostedAt>Thu, 09 Oct 2014 21:38:40 -0400</PostedAt>
<EditAt>Tue, 03 Mar 2015 10:45:53 -0500</EditAt>
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