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<NewsItem contentIssues="false" id="23588" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/23588">
<Title>Two-hour Disruption of UMBC Student Administration Today</Title>
<Body>
<![CDATA[
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    <p>UMBC’s Student Administration System had a service interruption today that lasted  approximately 2.5 hours.  As of 2 p.m. today, service to the Student Administration system has been restored and is available for UMBC’s students, faculty and staff. Students may continue to make schedule adjustments <strong>until midnight tonight, Friday, February 8th.</strong></p>
    <p>If you are still having trouble <a href="http://my.umbc.edu/go/student-schedule" rel="nofollow external" class="bo">connecting</a> please restart your web browser and clear the cache. </p>
    <p>FAQ: <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867904" rel="nofollow external" class="bo">How Do I Clear My Browser’s Cache?</a></p>
    <p>If you require further assistance please submit an <a href="https://my.umbc.edu/help" rel="nofollow external" class="bo">RT (Request Tracker) ticket</a> via <a href="my.umbc.edu/help" rel="nofollow external" class="bo">my.umbc.edu/help</a> or contact UMBC’s Technology Support Center at 410.455.3838.</p>
    <div><br></div>
    <div>      </div>
    <div><br></div>
    </div>
]]>
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<Summary>UMBC’s Student Administration System had a service interruption today that lasted  approximately 2.5 hours.  As of 2 p.m. today, service to the Student Administration system has been restored and...</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 08 Feb 2013 15:28:05 -0500</PostedAt>
<EditAt>Fri, 08 Feb 2013 15:32:45 -0500</EditAt>
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<NewsItem contentIssues="false" id="23584" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/23584">
<Title>Blackboard Offering 2 New Webinars on Gradecenter &amp; Rubrics</Title>
<Tagline>Meet the Gradecenter, 2/11 &amp; The Rewards of Rubrics, 2/18</Tagline>
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<![CDATA[
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    <a href="http://blackboard.com" rel="nofollow external" class="bo">Blackboard</a> is offering two free, 1-hour webinars that may be of interest to UMBC faculty.  The first is titled "<a href="http://www.blackboard.com/Platforms/Learn/Resources/Webinars/Events/BITS/Meet-the-Grade-Center.aspx" rel="nofollow external" class="bo">Meet the Grade Center</a>" and will be held on Monday, Feb. 11 at 1 PM.  This will cover the basic functions of the grade center, including creating and managing columns and calculating a final grade. For more information or to register for this webinar, please click <a href="http://www.blackboard.com/Platforms/Learn/Resources/Webinars/Events/BITS/Meet-the-Grade-Center.aspx" rel="nofollow external" class="bo">here</a>.  The second webinar is titled "<a href="http://www.blackboard.com/Platforms/Learn/Resources/Webinars/Events/BITS/The-Rewards-of-Rubrics.aspx" rel="nofollow external" class="bo">The Rewards of Rubrics</a>" and will be held on Monday, Feb. 18 at 2 PM.<br>This session will start with a general discussion on rubrics and their purpose, and will include a demonstration of how to create an assignment with an attached rubric in a Bb course.  For more information or to register for this webinar, please click <a href="http://www.blackboard.com/Platforms/Learn/Resources/Webinars/Events/BITS/The-Rewards-of-Rubrics.aspx" rel="nofollow external" class="bo">here</a>.  A full listing of the upcoming webinars can be viewed on <a href="http://www.blackboard.com/Platforms/Learn/Resources/Webinars/Events.aspx?categoryType=BITS" rel="nofollow external" class="bo">Blackboard's Innovative Teaching Series website</a>.<br><br><br>
    </div>
]]>
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<Summary>Blackboard is offering two free, 1-hour webinars that may be of interest to UMBC faculty.  The first is titled "Meet the Grade Center" and will be held on Monday, Feb. 11 at 1 PM.  This will cover...</Summary>
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<PostedAt>Fri, 08 Feb 2013 14:05:45 -0500</PostedAt>
<EditAt>Thu, 07 Aug 2014 11:38:27 -0400</EditAt>
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<NewsItem contentIssues="false" id="23570" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/23570">
<Title>Blackboard Down for Maintenance 10 pm- midnight, Mon 2/11</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down from 10 pm - midnight  Monday, Feb. 11.  This down time is outside the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> but is necessary in order to fix a known bug in the custom language pack option, which prevents users from logging in to Blackboard.  We appreciate your patience and apologize for any inconvenience that this down time may cause.</div>
]]>
</Body>
<Summary>The UMBC Blackboard server will be down from 10 pm - midnight  Monday, Feb. 11.  This down time is outside the regularly scheduled maintenance window but is necessary in order to fix a known bug...</Summary>
<Website>http://blackboard.umbc.edu</Website>
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<NewsItem contentIssues="true" id="23442" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/23442">
<Title>February Skillsoft Topic of the Month</Title>
<Tagline>Workplace Conflict</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Conflict can have many causes – disagreements about who does what, or about how things are done, as well as disagreements related to personality and style. And inevitably, conflicts will arise in the workplace, so it's critical to be able to deal with them successfully. If you avoid conflict that requires quick, decisive action, or if you take an aggressive approach when you need to gain the commitment of the other person, you may make the situation worse. Unresolved conflict can intensify and hinder your productivity as you spend more time worrying about the conflict than achieving your goals. And remember, the costs of prolonged conflict can be high – negative emotions, blocked communication, and stress. But choosing the appropriate response based on the type of conflict is important. When you address conflict properly, you will experience a number of benefits: it can enhance your creativity and it can strengthen your relationships, for example. These six videos cover confronting employees, understanding the five styles of personal conflict and how to resolve those conflicts. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.<br><br>•    Confrontation: What’s the Best Approach: pc_bi_mgbi009<br>•    Personal Conflict Styles: pc_bi_pabi002<br>•    Coping with Accusations in the Workplace: pc_ch_lsch003<br>•    Managing Conflict: pc_ch_lach009<br>•    Manager to Manager Conflict: pc_ch_mgch003<br>•    Conflict: Avoid, Confront, or Delay?: pc_ch_pach004<br><br>Visit the <a href="http://www.umbc.edu/skillsoft" rel="nofollow external" class="bo">UMBC SkillSoft website</a> for a Quick Start Guide, FAQ’s, and the link to log in to SkillPort. <br><br>For more information about SkillSoft and the Business Exploration Series courseware, click <a href="http://www.umbc.edu/hr/T&amp;OD/PDF%20flyers/SS_BizExplorFlyerCombined.pdf" rel="nofollow external" class="bo">here</a>.<br><br>To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or e-mail <a href="mailto:hrtraining@umbc.edu">hrtraining@umbc.edu</a>. <br><br> </div>
]]>
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<Summary>Conflict can have many causes – disagreements about who does what, or about how things are done, as well as disagreements related to personality and style. And inevitably, conflicts will arise in...</Summary>
<Website>http://www.umbc.edu/skillsoft</Website>
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<NewsItem contentIssues="false" id="22795" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/22795">
<Title>Blackboard Weekly Maintenance Schedule Reminder</Title>
<Body>
<![CDATA[
    <div class="html-content">This is just a friendly reminder to the UMBC campus community of the <a href="http://www.umbc.edu/blogs/oit-news/archives/2007/09/weekly_blackboa.html" rel="nofollow external" class="bo">Blackboard weekly maintenance schedule window</a> from Friday 10 pm to Saturday 1 am. Although this maintenance window is not always utilized, DoIT Staff will now be regularly implementing server updates on the last Friday of each month, including January 25, 2013. Reminder notices about the downtime will be posted several days in advance. Blackboard instructors should take note of the weekly maintenance window, and as a general rule, refrain from assigning any work that is due on Blackboard during this time. Similarly students should understand that Blackboard may be unavailable each week from Friday 10 pm - Saturday 1 am.<br><br>We apologize for any inconvenience and appreciate your patience as we maintain these critical systems.</div>
]]>
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<Summary>This is just a friendly reminder to the UMBC campus community of the Blackboard weekly maintenance schedule window from Friday 10 pm to Saturday 1 am. Although this maintenance window is not...</Summary>
<Website>http://blackboard.umbc.edu</Website>
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<PostedAt>Fri, 25 Jan 2013 14:48:44 -0500</PostedAt>
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<NewsItem contentIssues="false" id="22672" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/22672">
<Title>Bb Collaborate Down for Maintenance 10 pm 1/26 - 2 am 1/27</Title>
<Body>
<![CDATA[
    <div class="html-content">Blackboard Collaborate has published the following notice about their server maintenance scheduled for Saturday, Jan. 26 at 10 pm:<br><br>
    The North American Bb Collaborate servers will experience a brief service disruption during our scheduled maintenance window on Saturday, January 26, 2013.  The standard maintenance window runs from Saturday, January 26, 2013 at 22:00 to Sunday, January 27, 2013 02:00 US Eastern (UTC/GMT -5). During this time please expect the servers to be unavailable.</div>
]]>
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<Summary>Blackboard Collaborate has published the following notice about their server maintenance scheduled for Saturday, Jan. 26 at 10 pm:   The North American Bb Collaborate servers will experience a...</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Wed, 23 Jan 2013 13:52:25 -0500</PostedAt>
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<NewsItem contentIssues="false" id="22575" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/22575">
<Title>Blackboard Down for Maintenance 10 pm 1/25 to 1 am 1/26</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down from 10 pm Friday 1/25 to 1 am Saturday 1/26.  This down time is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> and is necessary for DoIT staff to perform routine maintenance. We appreciate your patience and apologize for any inconvenience that this down time may cause.</div>
]]>
</Body>
<Summary>The UMBC Blackboard server will be down from 10 pm Friday 1/25 to 1 am Saturday 1/26.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to...</Summary>
<Website>http://blackboard.umbc.edu</Website>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Tue, 22 Jan 2013 05:57:18 -0500</PostedAt>
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<NewsItem contentIssues="false" id="22151" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/22151">
<Title>Blackboard Upgrade Completed Ahead of Schedule</Title>
<Tagline>Blackboard now available at http://blackboard.umbc.edu</Tagline>
<Body>
<![CDATA[
    <div class="html-content">The <a href="http://blackboard.umbc.edu" rel="nofollow external" class="bo">Blackboard</a> upgrade to Bb Learn 9.1 SP9 has been completed successfully, and DoIT staff have been able to bring the system back online earlier than was <a href="http://my.umbc.edu/groups/doit/news/20355" rel="nofollow external" class="bo">previously announced</a>.   If users discover any issues in their courses or organizations, please report them to DoIT by submitting an RT ticket at <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">rt.umbc.edu</a>.  <br><br>There are several Blackboard training opportunities coming up in the near future. For those 
    of you new to Blackboard, <a href="http://doit.umbc.edu" rel="nofollow external" class="bo">DoIT</a> is teaming up with the <a href="http://www.umbc.edu/fdc/" rel="nofollow external" class="bo">Faculty Development Center</a> (FDC) to offer  3 <a href="http://my.umbc.edu/groups/fdc/events/15222" rel="nofollow external" class="bo">Blackboard: Back to Basics </a>workshops in January, 2013.  Additionally <a href="http://doit.umbc.edu" rel="nofollow external" class="bo">DoIT</a> has scheduled a variety of informal <a href="http://my.umbc.edu/groups/doit/news/19940" rel="nofollow external" class="bo">Bb Drop-in Sessions</a> (both F2F and Virtual)  in January and February 2013.  Finally <a href="http://doit.umbc.edu" rel="nofollow external" class="bo">DoIT</a>
     will provide cohort-based training for departments that can assure a 
    minimum of four (4) faculty and/or staff will be present (dates &amp; 
    times TBD).  To request cohort training, submit an "online learning" 
    request via <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">rt.umbc.edu</a>.<br><br>Thank you for your patience during this upgrade process.<br>
    </div>
]]>
</Body>
<Summary>The Blackboard upgrade to Bb Learn 9.1 SP9 has been completed successfully, and DoIT staff have been able to bring the system back online earlier than was previously announced.   If users discover...</Summary>
<Website>http://blackboard.umbc.edu</Website>
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<PostedAt>Fri, 11 Jan 2013 12:31:10 -0500</PostedAt>
<EditAt>Fri, 11 Jan 2013 12:52:50 -0500</EditAt>
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<NewsItem contentIssues="true" id="22147" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/22147">
<Title>New MyUMBC Login Launches on January 15, 2013</Title>
<Tagline>Easily login to UMBC Services</Tagline>
<Body>
<![CDATA[
    <div class="html-content">As <a href="http://my.umbc.edu/groups/doit/news/16762" rel="nofollow external" class="bo">previously announced</a>, DoIT will be changing the look of the myUMBC login page to reflect changes we made to the mobile login page last fall.<br><br>When you connect to a UMBC site that uses our single sign on (SSO) service you will be directed to an easy to use login page.<br><br><br>
    </div>
]]>
</Body>
<Summary>As previously announced, DoIT will be changing the look of the myUMBC login page to reflect changes we made to the mobile login page last fall.  When you connect to a UMBC site that uses our...</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<NewsItem contentIssues="true" id="21488" important="false" status="posted" url="https://my3.my.umbc.edu/groups/training/posts/21488">
<Title>Jan. SkillSoft Topic of the Month: Goals and Setting Goals</Title>
<Tagline>Identify the benefits of defining achievable goals</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Skillsoft Topic of the Month: Goals and Setting Goals <br><br>Most achievements, great or small, begin with an important first step: setting a goal. However, the process of setting appropriate goals is often oversimplified or overlooked entirely. A well-constructed goal is challenging, yet achievable. It takes into account the abilities and resources available and requires the goal seeker to make the best use of both. Perfect for enacting New Year’s Resolutions, this course will help you examine the types of goals you can use to advance your career and personal life, learn to construct goals that are both challenging and achievable, discover how to embed the seeds of success within your goals, and explore ways to align your goals with your own priorities and the priorities of others who influence the way you use your time. This is course number pd_05_a03_bs_enus.<br><br>Visit the <a href="http://www.umbc.edu/skillsoft" rel="nofollow external" class="bo">UMBC SkillSoft website</a> for a Quick Start Guide, FAQ’s, and the link to log in to SkillPort.  <br><br>For more information about SkillSoft and the Business Exploration Series courseware, click <a href="http://www.umbc.edu/hr/T&amp;OD/PDF%20flyers/SS_BizExplorFlyerCombined.pdf" rel="nofollow external" class="bo">here.</a><br><br>To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or e-mail <a href="mailto:hrtraining@umbc.edu">hrtraining@umbc.edu</a>.  <br><br>
    </div>
]]>
</Body>
<Summary>Skillsoft Topic of the Month: Goals and Setting Goals   Most achievements, great or small, begin with an important first step: setting a goal. However, the process of setting appropriate goals is...</Summary>
<Website>http://www.umbc.edu/hr/T&amp;OD/T&amp;ODindex.html</Website>
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