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<News hasArchived="false" page="65" pageCount="108" pageSize="10" timestamp="Mon, 31 Aug 2026 05:57:54 -0400" url="https://my3.my.umbc.edu/groups/veterans/posts.xml?mode=activity&amp;page=65">
<NewsItem contentIssues="false" id="54016" important="true" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/54016">
<Title>Review of DoIT Communications</Title>
<Tagline>Notification by DoIT Student Worker Was a Mistake</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>To The UMBC Campus Community,</span></p>
    <p><span>Recently a DoIT student employee contacted members of the campus that they may have a number of files on their computers containing personally identifiable information (PII).  This information may include social security numbers (SSNs), credit card numbers, passport numbers or bank account numbers.  </span></p>
    <p><span>While this was a legitimate email, it was sent out mistakenly by a grad student working in our cyber security group.</span></p>
    <p><span>We apologize for the alarm this has caused and we have used this incident to review how we keep the campus informed of the important work we are doing. We will be sharing our plans with the campus community once we have had this process reviewed by our shared governance committees and the VPs and Deans.</span></p>
    <p><span>If you have continued questions or concerns, or would like to discuss this further, please feel free to reach out to our Chief Information Security Officer, Mark Cather at <a href="mailto:mark.cather@umbc.edu">mark.cather@umbc.edu</a>.</span></p>
    <p><span>Sincerely,</span></p>
    <p><span>Jack Suess</span></p>
    <p><span>VP of IT and Chief Information Officer</span></p>
    <span>UMBC Division of Information Technology</span></span></div>
]]>
</Body>
<Summary>To The UMBC Campus Community,  Recently a DoIT student employee contacted members of the campus that they may have a number of files on their computers containing personally identifiable...</Summary>
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<Tag>security</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
<PawCount>4</PawCount>
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<CommentsAllowed>true</CommentsAllowed>
<PostedAt>Thu, 10 Sep 2015 19:18:55 -0400</PostedAt>
<EditAt>Fri, 25 Mar 2016 12:17:01 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="53981" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/53981">
<Title>Network and Wireless Outages Today (September 9th)</Title>
<Body>
<![CDATA[
    <div class="html-content">Earlier today around 1:00pm there was a unplanned outage to the wireless networks across campus. Full service was restored a few minutes later. <div><br></div>
    <div>Later in the day, around 4:50pm there was an general network outage that affected both wired and wireless communications for about 2-3 minutes. There was a central piece of equipment that crashed and caused this outage, the exact cause of the crash is still being investigated at this time. </div>
    <div><br></div>
    <div>While we are still working to determine the cause of these events, they do not appear to be related at this time. We are continuing to work to determine exactly what happen so measures can be put in place to prevent similar occurrences in the future. </div>
    <div><br></div>
    <div>We are sorry for any inconvenience these outages may have caused. At this point all services have been fully restored. </div>
    <div><br></div>
    <div>Damian  </div>
    </div>
]]>
</Body>
<Summary>Earlier today around 1:00pm there was a unplanned outage to the wireless networks across campus. Full service was restored a few minutes later.     Later in the day, around 4:50pm there was an...</Summary>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<PostedAt>Wed, 09 Sep 2015 17:34:15 -0400</PostedAt>
</NewsItem>

<NewsItem contentIssues="true" id="53769" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/53769">
<Title>Intermittent Delays Connecting to TurningPoint Server</Title>
<Tagline>Issue Has Been Resloved</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <span>This issue has been <strong>RESOLVED</strong> and the server is now functioning properly.  <br><br><a href="http://www.turningtechnologies.com" rel="nofollow external" class="bo">Turning Technologies</a>, the company that supports the TurningPoint clickers, is currently experiencing intermittent performance delays with their server’s connection to Blackboard.  As a result, users are experiencing intermittent delays when trying to connect to the server to complete the following tasks: update participant lists, download participant lists, and export grades. The UMBC Instructional Technology Team is in contact with Turning Technologies’ technical support staff regarding this issue. </span><br><p><span><br></span></p>
    <p><span>In the meantime, faculty can follow the steps below as a workaround to download and/or update your participants lists:</span></p>
    <br><p><span>Step 1</span><span>:  Logon to Blackboard and click on the course where you want to download your clicker participant list.</span></p>
    <br><p><span>Step 2</span><span>:  Under the </span><span>Tools</span><span> area, on the course menu, click on </span><strong><span>Other Bb Tools</span><span>. </span></strong></p>
    <br><p><span>Step 3</span><span>: Click on the <strong>Turning Technologies Registration Tool</strong>. </span></p>
    <br><p><span><img src="https://lh4.googleusercontent.com/huMZhm28Xm4hGGzHLTPW3-GLbtzoZN3S0SPY1sARn3wUEhmtgbpxeYIoZ_vU8xXgmXsNFN5fSc6Cv63Xnh24pvIcrwxLi_C6xBdsBCfmu4zCcyv0qtXoUShNNeMS47cdlCVQYRk" alt="Screen Shot 2015-09-01 at 2.27.25 PM.png" height="95px;" width="428px;" style="max-width: 100%; height: auto;"></span></p>
    <br><p><span>Step 4</span><span>: Click <strong>Download TurningPoint Participant List</strong>. </span></p>
    <br><br><p><span>Note: If you are working in </span><span>Firefox </span><span>you will have to save the file to your hard drive.  If you are working in </span><span>Chrome or Safari</span><span> the file will automatically download.  </span></p>
    <br><br><p><span>If you have questions or concerns about this process, please submit an </span><a href="http://doit.umbc.edu/request-tracker-rt/doit-myumbc-tsc/" rel="nofollow external" class="bo"><span>RT Ticket</span></a><span>.  <br></span></p>
    </div>
]]>
</Body>
<Summary>This issue has been RESOLVED and the server is now functioning properly.    Turning Technologies, the company that supports the TurningPoint clickers, is currently experiencing intermittent...</Summary>
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<Tag>clickers</Tag>
<Tag>turningpoint</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<PostedAt>Tue, 01 Sep 2015 15:58:34 -0400</PostedAt>
<EditAt>Thu, 03 Sep 2015 13:30:43 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="53766" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/53766">
<Title>Recommended Technology</Title>
<Tagline>TechSmith Relay</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Sometimes it’s just easier to show than tell. Using TechSmith Relay, faculty can capture and narrate the content displayed on their computers and then publish an online “screencast” video tutorial or mini-lecture for students to watch and replay on their own time. TechSmith Relay is the enterprise version of TechSmith used by Khan Academy. Techsmith.com produces both of these tools as well as the free, easy-to-use Jing screencasting tool (recordings limited to durations of five minutes or less).<br><p><span><br>To learn more about using TechSmith Relay:</span></p>
    <ul>
    <li><p><span>visit our</span><a href="https://wiki.umbc.edu/display/faq/TechSmith+Relay" rel="nofollow external" class="bo"><span>  </span><span>TechSmith Relay FAQ page</span></a></p></li>
    <li><p><span>open an</span><a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo"><span>  </span><span>RT ticket</span></a><span> for any technical issues</span></p></li>
    <li><p><span>view the schedule of training workshops on the</span><a href="http://my.umbc.edu/groups/doit/events" rel="nofollow external" class="bo"><span>  </span><span>DoIT group page</span></a></p></li>
    <li><p><a href="http://doit.umbc.edu/itnm/staff/" rel="nofollow external" class="bo"><span>contact</span></a><span>  the Instructional Technology Team with any questions or concerns</span></p></li>
    </ul>
    </div>
]]>
</Body>
<Summary>Sometimes it’s just easier to show than tell. Using TechSmith Relay, faculty can capture and narrate the content displayed on their computers and then publish an online “screencast” video tutorial...</Summary>
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<Tag>screencast</Tag>
<Tag>techsmithrelay</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<PostedAt>Tue, 01 Sep 2015 13:31:32 -0400</PostedAt>
<EditAt>Tue, 01 Sep 2015 13:37:59 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="53720" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/53720">
<Title>Mobile Printing Available at Library &amp; Engineering Buildings</Title>
<Tagline>Upload files from anywhere on UMBC to Pharos print stations</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <div>Faculty, staff, and students can now print from their own devices using <a href="https://wiki.umbc.edu/display/faq/Pharos+Mobile+Printing" rel="nofollow external" class="bo">Pharos Mobile Printing</a>. Previously, in order to print an image or document, users would have to log on into a computer, pull up their file, and then go to a print release station. With Pharos, users can print from a multitude of supported devices, including Mac, Windows, iOS, and Android. Funds for Pharos printing comes straight from your <a href="http://campuscard.umbc.edu/about/" rel="nofollow external" class="bo">Campus Card Account</a>. </div>
    <div><br></div>
    <div>For <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=63340987" rel="nofollow external" class="bo">Mac and Windows users</a>, you can access Pharos by going to mobileprint.umbc.edu From there, simply login using your UMBC credentials and you will be brought to the Pharos mobile printing interface. </div>
    <div><br></div>
    <div><img src="https://my3.my.umbc.edu/system/shared/attachments/news/000/053/720/7d98be1c09b996520b55639dbb338345/Interface%202.png" style="max-width: 100%; height: auto;"></div>
    <div><br></div>
    <div>Now you can upload your files, preview your print jobs, and even customize color pages and choose double or single sided pages. After that, just go to any Pharos station in the Library or in the Engineering building and swipe your Campus ID Card at the printer to print the files you have uploaded.</div>
    <div><br></div>
    <div>On<a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=63341102" rel="nofollow external" class="bo"> iOS</a>, users can follow the same steps as the Mac and Windows version by going to mobileprint.umbc.edu on their iOS device. Users can also visit the App store and download the Pharos Print app. </div>
    <div><br></div>
    <div>After downloading, launch the app and type in mobileprint.umbc.edu for the "Server Address" and 443 for "Server Port" and press "Connect". Then, type your UMBC credentials and log in. Wherever your file is located, you will need to select the “Open In” function and then select “Open in Pharos Print” which will open a window with details on the file and print options. The "Open In" function can be found in several apps, including Google Drive, Box, and Safari. </div>
    <div><br></div>
    <div><img src="https://my3.my.umbc.edu/system/shared/attachments/news/000/053/720/4410a22591c15bc707367093e5b8e8df/Open%20In%20.png" style="max-width: 100%; height: auto;"></div>
    <div><br></div>
    <div>The Pharos Mobile Print app is still in development for <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=63341131" rel="nofollow external" class="bo">Android</a> and will be released sometime in 2015. Users can still print using their Android devices by opening Google Chrome by tapping the three vertical dots icon on the top right-hand corner of the screen to bring up “Request desktop site”. From there, go to mobileprint.umbc.edu and follow the same steps listed for Mac and Windows users.</div>
    <div><br></div>
    <div><br></div>
    </div>
]]>
</Body>
<Summary>Faculty, staff, and students can now print from their own devices using Pharos Mobile Printing. Previously, in order to print an image or document, users would have to log on into a computer, pull...</Summary>
<Website>https://wiki.umbc.edu/display/faq/Pharos+Mobile+Printing</Website>
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<NewsItem contentIssues="true" id="53589" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/53589">
<Title>Planned DoIT Upgrades for Fine Arts Renovation</Title>
<Tagline>New technology improves accessibility for faculty &amp; students</Tagline>
<Body>
<![CDATA[
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    <div>Between Fall 2015 and Spring 2016, DoIT AV Services is taking the opportunity during the <a href="http://fm.umbc.edu/fine-arts-building-what-you-may-need-to-know/" rel="nofollow external" class="bo">Fine Arts Building renovation</a> to upgrade both seminar and classrooms. Between now and Spring 2016, 26 rooms will have brand new technology making it the largest single project in DoIT AV Services history to be completed in-house.</div>
    <div><br></div>
    <div>Classrooms and seminar rooms will feature high resolution HD projectors or flat panel monitors. Some rooms will be equipped with the latest interactive projectors with finger touch interaction and electronic annotation.</div>
    <div><br></div>
    <div><img src="https://my3.my.umbc.edu/system/shared/attachments/news/000/053/589/d3b8cc3e6c9693062cdfde1a234f8fcc/Room.jpg" style="max-width: 100%; height: auto;"></div>
    <div><br></div>
    <div>In addition, assistive listening features will be integrated in select classrooms. This will allow professors to wear a microphone and transmit their voice throughout the room. Students who need assistive listening have an earbud with receiver that transmits the sound directly to them so they can sit anywhere in the class. All AV room controls will also have braille or audio feedback.</div>
    <div><br></div>
    <div>Active learning classrooms will no longer tether students and faculty to wires to present their content, and will introduce a new wireless solution. A small device that will be ethernet connected will be capable of displaying up to four screens at once from a laptop or smart device and will allow markup on each displayed screen. </div>
    <div><br></div>
    <div>It’s simple to join as well, simply by going to a network address and then joining with a 4-digit passcode. David Toothe, Assistant Director for DoIT, said “This is basically an airplay device for all systems, but rather <span>than showing one person's content this allows the content from multiple people to be displayed at once." </span>
    </div>
    <div><br></div>
    <div>“This is the largest undertaking in our history.” Toothe said, “We’re taking the opportunity to install newer technology that will add a new level of accessibility and flexibility for students &amp; faculty.”</div>
    </div>
]]>
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<Summary>Between Fall 2015 and Spring 2016, DoIT AV Services is taking the opportunity during the Fine Arts Building renovation to upgrade both seminar and classrooms. Between now and Spring 2016, 26 rooms...</Summary>
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<NewsItem contentIssues="true" id="53576" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/53576">
<Title>New Bb Upgrade Planned for WT2016</Title>
<Tagline>Benefits include improved Java-free Collaborate</Tagline>
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<![CDATA[
    <div class="html-content"><span><p>To continue our <a href="http://doit.umbc.edu/news/?id=46984" rel="nofollow external" class="bo">managed hosting</a> from Blackboard and access new functionality, <strong>UMBC’s Blackboard server will need to be upgraded in late December</strong> after the fall semester ends. Apart from ensuring UMBC is using the most recent and supported version of Blackboard, the upgrade will allow us to implement the new Collaborate.</p>
    <p>The new version of Collaborate uses the Chrome web browser rather than Java to deliver a superior audio and video experience. Faculty can <a href="http://my.umbc.edu/groups/doit/posts/52797" rel="nofollow external" class="bo">test drive the new Collaborate</a> now by opening an RT ticket. </p>
    <p>DoIT will provide more updates about during the Fall semester, but we wanted to let the campus know now. If you have any questions, contact Mariann Hawken at <a href="mailto:mariannhawken@umbc.edu">mariannhawken@umbc.edu</a> or 410.455.2920.</p></span></div>
]]>
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<Summary>To continue our managed hosting from Blackboard and access new functionality, UMBC’s Blackboard server will need to be upgraded in late December after the fall semester ends. Apart from ensuring...</Summary>
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<PostedAt>Tue, 25 Aug 2015 12:29:12 -0400</PostedAt>
<EditAt>Tue, 25 Aug 2015 13:04:38 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="53572" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/53572">
<Title>Linux Operating System Now Virtualized In Windows Labs</Title>
<Tagline>Mac labs feature all three operating systems on one machine</Tagline>
<Body>
<![CDATA[
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    <div>The Linux operating system is now virtualized in all<a href="https://wiki.umbc.edu/display/faq/Computer+Labs" rel="nofollow external" class="bo"> DoIT supported Windows labs</a>. Before, users would have to turn on a Windows machine and choose what operating system to boot into, Windows or Linux. </div>
    <div><br></div>
    <div>With the Linux OS virtualized within Windows OS, users boot straight to Windows and then have the<a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=62751275" rel="nofollow external" class="bo"> option of selecting Linux as a virtualization option</a>, creating a separate screen. This allows users to bounce back and forth between the two without having to restart their computer. </div>
    <div><br></div>
    <div>The Mac labs will feature all three operating systems on one machine. Before, in Mac labs you would have to select at boot whether to run Mac OS X or Windows. Now, users have the option to boot into Windows and run a virtual Linux window as well. </div>
    <div><br></div>
    <div>The benefits for this extend to all faculty, staff and students. Courses are now no longer restricted to specific labs, while users will gain more flexibility in accomplishing whatever they need to do.</div>
    <div><br></div>
    <div><br></div>
    </div>
]]>
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<Summary>The Linux operating system is now virtualized in all DoIT supported Windows labs. Before, users would have to turn on a Windows machine and choose what operating system to boot into, Windows or...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=62751275</Website>
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<NewsItem contentIssues="true" id="53508" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/53508">
<Title>DoIT Welcomes New Turning Technologies Intern!</Title>
<Tagline>Collin Sullivan, Turning Technologies Intern</Tagline>
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    <p><span> Collin Sullivan has joined the UMBC Instructional Technology team as the new<a href="www.turningtechnologies.com" rel="nofollow external" class="bo"> Turning Technologies</a> Intern. This intern program offers students the opportunity to work with faculty to leverage the use of <a href="https://wiki.umbc.edu/display/faq/Clickers" rel="nofollow external" class="bo">clickers</a> in the classroom. Collin comes to us with a wealth of knowledge through his experience working with Howard County Public Schools Instructional Technology department.  <br></span></p>
    <p><span>Collin is an incoming freshman at UMBC, planning to double major in Information Systems and Economics, with a minor in Political Science. He graduated from </span><a href="http://lrhs.hcpss.org/" rel="nofollow external" class="bo"><span>Long Reach High School </span></a><span>in Columbia, Maryland. During his freshman year, he delivered professional development workshops for teachers that focused on incorporating technology into their classrooms. Collin also served as a student member on a board that was tasked with implementation of a countywide </span><a href="http://www.hcpss.org/byod/" rel="nofollow external" class="bo"><span>Bring Your Own Device</span></a><span> program. Collin has written </span><a href="https://superintendent.hcpss.org/2015/04/why-byod-is-essential-in-the-21st-century-classroom/" rel="nofollow external" class="bo"><span>articles for the superintendent’s blog</span></a><span> about the importance of technology in the classroom, and was also featured in the online </span><a href="https://www.edsurge.com/news/2014-03-28-five-things-i-want-teachers-to-know-about-edtech" rel="nofollow external" class="bo"><span>EdSurge Magazine</span></a><span>.</span><br><span><br>Collin is thrilled to be interning with </span><a href="https://www.turningtechnologies.com/" rel="nofollow external" class="bo"><span>Turning Technologies </span></a><span>and working alongside of the </span><a href="http://doit.umbc.edu/itnm/staff/" rel="nofollow external" class="bo"><span>Instructional Technology Team at UMBC</span></a><span>. He is most looking forward to working with faculty to implement the use of <a href="https://wiki.umbc.edu/display/faq/Clickers" rel="nofollow external" class="bo">clickers </a>in their classrooms to engage students in course activities. <br></span></p>
    <p><span>Please join us in welcoming Collin to the DoIT family! <br></span></p>
    <p><br></p>
    <p><span><br></span></p>
    </div>
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<Summary>Collin Sullivan has joined the UMBC Instructional Technology team as the new Turning Technologies Intern. This intern program offers students the opportunity to work with faculty to leverage the...</Summary>
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<NewsItem contentIssues="true" id="53533" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/53533">
<Title>Kudos to David Sylva for Receiving Employee of the Quarter</Title>
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    <div>DoIT would like to recognize its own David Sylva for receiving the Employee of the Quarter award (EOQ). The EOQ program recognizes the outstanding qualities and contributions of employees towards departmental and UMBC’s goals and mission. Sylva was presented his award at a surprise “meeting” on July 21, 2015.</div>
    <div><br></div>
    <div>In order to be eligible for the award, you must have been been employed at UMBC for 2 years and have made contributions to your department. Sylva began his career at UMBC in 2004 as a specialist for DoIT and has maintained his position to this day and has made several contributions with the most recent one <a href="http://doit.umbc.edu/about/success-stories/ets/" rel="nofollow external" class="bo">bringing electronic time sheets to UMBC</a>.</div>
    <div><br></div>
    <div>David was the technical lead for the new electronic time sheets. This enhancement was rolled out with few issues due in part to his diligence in meeting with the Payroll preparers the first pay cycle to walk them through the new processes.</div>
    <div><br></div>
    <div>Lisa Drouillard, Director of Payroll, said “[David] has a positive attitude and is willing to help in any way he can. He has been instrumental in the electronic time sheet implementation and we greatly appreciate his hard work.”</div>
    <div><br></div>
    <div>Sylva is continuing to enhance the electronic time sheet process by developing an interface with the time clock system, so that departments that use the time clock system can automatically interface that time to PeopleSoft, creating big efficiency gains. </div>
    <div><br></div>
    <div>There are several perks for receiving the EOQ award, a check for $500, a special employee parking space, one day of administrative leave, a certificate, his name on a plaque located on the fifth floor of the Administration building, and an invitation to the annual Service Award Ceremony for all the recipients of the quarterly award.  Sylva however declined the check for $500 as he regularly donates to the UMBC Foundation. </div>
    <div><br></div>
    <div><img src="https://my3.my.umbc.edu/system/shared/attachments/news/000/053/533/b4a3c653ae58ddb2b96bd00536fb0620/Award%20.jpg" style="max-width: 100%; height: auto;"></div>
    <div><br></div>
    <div>When not working at UMBC, Sylva volunteers at his daughter’s school and works on improving his IT skills.</div>
    </div>
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<Summary>DoIT would like to recognize its own David Sylva for receiving the Employee of the Quarter award (EOQ). The EOQ program recognizes the outstanding qualities and contributions of employees towards...</Summary>
<Website>http://hr.umbc.edu/employee-of-the-quarter-program/</Website>
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