New UMBC App Now Available to Download for iOS Devices
App features easier sign on, personalized content, and more
The new redesigned UMBC app is now available for download in the
Apple App Store for free and requires iOS 7.0 or later. The app is compatible with iPhone, iPad, and iPod touch and is optimized for iPhone 5, iPhone 6, and iPhone 6 Plus. The
Android version of the app will launch later this Summer.
If you have a UMBC account, you can log into the app for personalized content. After logging in once, when you return to the app, you can use Apple’s Touch ID or a 4-digit PIN to quickly log in again. If you don’t have an account, you can still access all the features in the app as a guest. Note that people using DUO second factor authentication cannot log into the app at this time. This will be corrected in a future update.
Once inside, the app has four distinct tabs -- Home, Search, Places, and Events -- to help you find what you are looking for. Home features the latest updates from both myUMBC and the UMBC homepage. With a simple arrow toggle, you can switch between both sites easily. You can also share any content by tapping the three dots in the top right of the app and then tapping copy link which automatically adds the link to your clipboard.
Search features an adaptive search engine, allowing for results from many UMBC sites such as the UMBC directory, groups, departments, and the
UMBC FAQs. Collier Jones, lead architect for myUMBC, said “You don’t have to know what you are looking for, we’ll try to help [with universal searching]”
When you first open the Search tab, there is a recent section for your past searches and a trending section that shows resources others are looking for. Your favorites are underneath trending, and anything you favorite on the web version of myUMBC automatically appear in the app. Also included is a QR code scanner that can scan posters and signs around campus.
Places provides hours, offices, maps and upcoming events for all the places around you. Need to navigate around campus? Google Maps is integrated in helping you navigate to any location on campus. Along with a Building Directory that allows you to search for all buildings including student housing and lecture halls found on campus, there is also a transit tracker that shows all the routes currently in service.
Events lets users see what's happening right now, along with upcoming events. You can also browse different event calendars such as Arts & Culture and the Athletics calendar for all the upcoming games.
Jones said that the app is designed to be really simple, and will be updated with more features making it more even more robust in the future.
Thumbnail Photo by Dylan Nathan
]]>
The new redesigned UMBC app is now available for download in the Apple App Store for free and requires iOS 7.0 or later. The app is compatible with iPhone, iPad, and iPod touch and is optimized...
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Mon, 13 Jul 2015 15:24:35 -0400
Thu, 06 Aug 2015 10:50:05 -0400
Faculty, Staff Prepare for Blackboard's Annual Conference
Keep up with Bb World via FREE live streaming sessions
Once a year Blackboard hosts
the BbWorld conference over four days for faculty, students, administrators, instructional technology specialists, training professionals, developers, and system administrators. In 2015, the conference is in Washington, D.C. from July 20-23.
This year, Blackboard introduces
the virtual conference experience -- a free opportunity to
faculty, students, staff, and others to follow all of the keynotes featuring youth advocate Adora Svitak, flipped classroom expert Aaron Sams, and technology innovator Peter Diamandis. The virtual conference will also provide attendees with access to industry insights and Blackboard roadmap sessions -- including a sneak peak at
Blackboard Ultra, the next major release!
Virtual participants can customize the online experience by following one of five tracks aligned with their professional role.
-
DevCon - Especially for Developers, System Administrators, and other IT professionals, this track dives into the technical aspects of digital learning, including new technologies and future product plans
-
Today’s Learners - Learn about the real-world challenges facing students today. Student leaders will describe in their own words how they’re aligning future hopes with near-term education decisions.
-
K-12 - Explore the challenges facing K-12 executive and district leaders today, such as digital transformation, engaging parents to improve student outcomes, and keeping pace with emerging technologies.
-
Higher Education - This track highlights case studies, lessons learned, and new technology strategies for delivering education that’s more effective, more efficient, and more accessible to all students.
-
Professional Education - Employee engagement and effective training are critical to bottom line results. In this track you’ll learn about technology strategies for increasing the reach, efficiency, and return on your training investments.
Additionally, the virtual conference will provide interactive chat, on demand case studies, and session replays.
DoIT will present twice at the Bb World conference:
- "A Peek Behind the UMBC Analytics Curtain," John Fritz and Kevin Joseph
- "Sous Chefs & Apprentices: Mentoring & Training Future Blackboard Experts," Mariann Hawken & Holly Bielak (with Dr. Katrina Kardiasmenos, Bowie State University)
Used by more than 5,000 students, UMBC has standardized its student response system, or “clickers,” on the Turning Technologies platform. This systems supports instant student feedback to questions posed by faculty in the classroom, which can be integrated into PowerPoint presentations or faculty can asked questions on the fly. The results display of all student responses and allows the instructor to tailor instructor based on what students do (or don’t) understand before moving on to new content. Turning Point also integrates with Blackboard so that instructors can access participant list of registered users and send grades to the gradebook. Using the clickers is a great way to engage your students and assess their knowledge of course content.
To learn more about using the Turning Point Clickers:
visit our clickers FAQ page
open an RT ticket for any technical issues
view the schedule of training workshops on the DoIT group page
contact the Instructional Technology Team with any questions or concerns
]]>
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Tue, 30 Jun 2015 11:55:49 -0400
Tue, 30 Jun 2015 15:44:10 -0400
Meet TSC Senior Student Consultant Christian Oyson
A look into everyday life at the Technology Support Center
For over a year, Christian Oyson has worked Tier 1 support for the
Technology Support Center (TSC) here at UMBC, providing assistance to students, faculty and staff. Oyson, a senior majoring in Informations Systems with a minor in Computer Science, started out at the TSC in summer 2014 as a student consultant. On a daily basis, the TSC gets a variety of calls ranging from user accounts, computer issues, phones, to internet complications and blackboard assistance. “If it’s anything technology related, we can try to assist you.” says Oyson.
On average, working at the TSC fluctuates depending on the hour and how many people are on duty. During a regular semester, there are two to three students working at a time and get about ten calls per shift. “Most people that call us do tend to be friendly,” says Oyson “but sometimes we can get calls from people frustrated on their issue and we do what we can to keep them calm while assessing the situation.”
Not all calls lead to a complex solution. Oyson recalls one call he had that was a simple fix involving a user who could not turn on their computer even though everything appeared fine. He had asked them if the computer was plugged in securely to an outlet, to which the user replied that it was plugged into a power strip. Oyson then followed up with his question and asked if the power strip was turned on, something the user did not think of. “The next thing I hear on the phone were happy cheers and sighs of relief.” Oyson said “I guess the saying "Try turning it on and off again" does come in handy.”
Not every call is as easy, and when it is really busy, such as during the first few weeks in the beginning of the semester or during a campus wide situation, the TSC springs into action. Oyson says “If it gets extremely busy, all hands on deck. Depending on how many are on duty, we have a rotation system determining who takes the call, but if things get really busy, then whoever is available has the call.”
Joining the TSC can be a great opportunity to break into the tech field and boost your communication skills according to Oyson. He mentions that starting out is challenging, but it gets easier as it goes on. “At the TSC, we talk to people from all walks of life: Old and young, tech experts and novices, and people from around the world.” Oyson says “You really don't know who you are talking to until you answer the call. With that said in mind, be ready and familiar with various approaches on how to tackle on a situation.”
Oyson will continue his work at the TSC through the upcoming fall semester. “I plan to continue working this position until I graduate in the spring of 2016 gaining as much knowledge and experience I can in preparation for the IT career ahead of me” Oyson said.
]]>
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Wed, 24 Jun 2015 09:43:54 -0400
Kudos to Tom Penniston on New Book Chapter
DoIT would like to recognize its own Tom Penniston on the publication of the book chapter “Service Learning and the Acquisition of Social Capital in the Community College Setting.” For this project, Penniston and co-author Amy Pucino conducted interview research to investigate how service-learning participation helps community-college students develop formal and informal relationships and access resources, such as letters of recommendation.
The findings of the research highlight the connections students forge through participation in service-learning. “When students stepped out of their comfort zones, they were able to build and connect with social capital, which may be of special importance to community-college students” (Pucino & Penniston 2014). Penniston, who earned his Ph.D. from UMBC in 2014, believes these experiences support students’ academic and professional success.
You can check out the complete book
here.
The
UMBC Directory Search offers a browse by department feature that shows people affiliated with a university department. At times, people may incorrectly appear as part of a department, so it’s important to keep the directory updated as correcting this problem depends on the person’s affiliation with UMBC.
Damian Doyle, Director of Enterprise Infrastructure and Support says “The process is quick and easy, it only takes a minute and is intuitive once you are on the page.” Actions such as
removing a former employee or
updating a job title are quick and easy, and require only a minimum amount of steps.
“As people are searching for who to contact across campus it can be very frustrating for parents/students and other faculty and staff if information in the directory is inaccurate and leads people on wild goose chases,” says Doyle.
]]>
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Mon, 22 Jun 2015 16:15:49 -0400
Mon, 22 Jun 2015 16:19:48 -0400
Collaborate with Classmates via Virtual Study Spaces
Powered by Blackboard Instant Messenger
This summer, students have a new option for virtual collaboration: Study Spaces powered by Blackboard Instant Messenger.
Blackboard Instant Messenger (IM) is an academic-centric instant collaboration app designed to promote learning and support virtual group work. Blackboard IM synchronizes with our Blackboard Learn course enrollments, which means that students are automatically connected with other Blackboard IM users enrolled in the same courses.
Blackboard IM includes a range of features to allow everyone to collaborate and communicate quickly and easily.
- Chat via keyboard to communicate quickly and efficiently with your classmates
- Call via audio or video for more natural communication with one-on-one or group conversations
- Collaborate in real time to share ideas with others
- Screen Share for real-time display of any document or application on your computer
- Use whiteboard tools to annotate PowerPoint and images
Faculty and departments can use Blackboard IM to set up virtual office hours and
virtual support centers, allowing queues for individualized attention.
Blackboard IM is similar to many other instant messaging tools including Skype, Google Talk, AIM, Windows Live, etc., however, Blackboard IM is fully integrated into the Blackboard Learn system. Each semester, courses will synchronize and provide a robust contact list. There's no need to figure out what app to use for chatting or keep track of everyone's logins and handles -- Blackboard IM will be ready! Just login and start collaborating.
Need to work on a big group project? Practice a presentation with a partner? Study with a classmate for a test? Try the new virtual study spaces option through Blackboard IM.
To access Blackboard IM:
- Log into Blackboard and access the My Blackboard dashboard
- Log into any SU2015 or later course. Click on Tools -> Blackboard IM.
]]>
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Fri, 12 Jun 2015 15:12:29 -0400
Fri, 12 Jun 2015 15:12:59 -0400
Reminder: Campus Website Upgrade This Saturday Morning
Campus Website upgrade Saturday at 8am
We wanted to remind everyone that on Saturday June 13th around 8am we will be migrating the main campus website environment so it is running on new hardware and software. This past fall an emergency preparedness exercise was conducted by the campus and it became clear that in the event of an emergency one of our main methods of communications, the campus web server, would be unable to respond to the demands placed on it. The new web environment will be running a modern set of web protocols and the infrastructure will be able to scale and meet the demands of the campus moving forward.
To help prepare for this transition we have been working with OIA to test compatibility between the main website as well as some of the departmental websites hosted on the main campus web server. We have been working with various departmental web administrators throughout the campus to help make this transition as smooth as possible.
If you notice any issues after the upgrade please either contact your department's web administrator or open a RT ticket at http://rt.umbc.edu.
Thank You
]]>
We wanted to remind everyone that on Saturday June 13th around 8am we will be migrating the main campus website environment so it is running on new hardware and software. This past fall an...
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Fri, 12 Jun 2015 12:57:18 -0400
Sat, 13 Jun 2015 06:59:33 -0400
Locating Our Confidential Data
Identity Finder is being installed to help reduce our risk.
In an effort to try and detect confidential data on university-owned systems and reduce the risk that UMBC will be the source of a data breach, UMBC has worked with the university system to purchase a program called Identity Finder. Identity Finder is a program that runs in the background on computers and looks for information like SSNs and credit card numbers. The program will make a list of the files that contain this information, but will not modify or delete the files. Once we receive the lists of files that possibly contain confidential data, we will work with each machine's owner to determine how to best manage data.
We have been running the program, for almost a year, in the departments that process and store SSNs and credit cards as a standard part of their business. Starting this week, we are pushing the program out to all centrally managed UMBC machines. The software will be installed automatically on each system, through Active Directory, and members of the UMBC community should not need to do anything. If anyone sees an impact from the installation of Identity Finder or has any questions, they should contact the DoIT Technology Support Center at x53838.
Mark Cather
DoIT / UMBC
]]>
In an effort to try and detect confidential data on university-owned systems and reduce the risk that UMBC will be the source of a data breach, UMBC has worked with the university system to...
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Tue, 09 Jun 2015 10:01:48 -0400
Sat, 26 Mar 2016 00:11:39 -0400
iPads Elevate New Student Day at UMBC
How technology enhanced one of the busiest events on campus
UMBC is always busy on New Student Day with several events happening throughout the day. Before any of that can happen, both new students and parents need to first sign in. This year, the Office of Financial Aid and Scholarships used iPads to enhance the experience for parents and new students, creating a new and improved process.
In the past, parents had to stand in long lines and used a ticket system. Now, with RT powering the login system on the iPads, parents could skip the long lines and ditch the ticket system. Colleen Lindbeck, Associate Director at Office of Financial Aid and Scholarships said “We had greeters to help families login to the iPads,” [with the] signup screen up and ready,”
Parents did not pass around one iPad; Lindbeck says there were 3-4 tablets at a time being passed around, preventing a backup of people from logging in. “Families were very receptive to it, we got good feedback.”
This is just one example of how iPads can help enhance events and not detract from them. The whole process overall creates no paperwork to manage and everything is automatically tracked digitally.
Imani Smoot, a student assistant on New Student Day, had nothing but praise for incorporating iPads. “I loved using the iPads for New Student Day. It was a lot more convenient and organized than the previous system we used,” said Smoot. “I also think parents and students were receptive to the use of the technology as well.”
Smoot knows first-hand what the previous system was like, and the difference is night and day. Before assisting for New Student Day, she helped prior years as a greeter. Smoot said “The process this year went much smoother with the use of the iPads when compared to last year. I feel like the iPads made it so that me and the other workers had more flexibility and control over the process as well.”
Next year, Lindbeck plans on using iPads again, with more training for staff and the possibility of adding even more iPads for parents and students to use. “I was extremely happy with the outcome, feedback, and how smooth the process went.”
Smoot echos that same feeling, and said “I would hope that we would never have to go back to the old system after trying this new iPad system. It was overall, much more efficient.”
]]>
UMBC is always busy on New Student Day with several events happening throughout the day. Before any of that can happen, both new students and parents need to first sign in. This year, the Office...
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Tue, 09 Jun 2015 09:57:31 -0400
Tue, 09 Jun 2015 20:51:20 -0400
