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<NewsItem contentIssues="false" id="4366" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/4366">
<Title>SP 2011 Blackboard Drop-in Sessions</Title>
<Body>
<![CDATA[
    <div class="html-content">DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for the spring semester.<p>
    
    The following <strong>one hour</strong> drop in sessions will be held in Engineering 025.  DoIT staff members will be available to work one-on-one with with users who show up during the designated times.</p>
    <p>
    
    Additional dates and times may be added as demand warrants.</p>
    </div>
]]>
</Body>
<Summary>DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for the spring semester.   The following one hour drop in sessions will be held in Engineering 025.  DoIT...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/01/sp_2011_blackbo.html</Website>
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<Tag>blackboard</Tag>
<Tag>hybrid</Tag>
<Tag>training</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Wed, 12 Jan 2011 16:48:37 -0500</PostedAt>
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<NewsItem contentIssues="false" id="4171" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/4171">
<Title>Jack Suess Chairing InCommon Federation</Title>
<Body>
<![CDATA[
    <div class="html-content">For 2011, Jack Suess will become Chair of the InCommon Steering committee. <a href="http://incommonfederation.org/" rel="nofollow external" class="bo">InCommon</a> is an organization of universities, now totaling 186, that are working with vendors, governments, and amongst ourselves to provide trust-based services such as authentication and secure communication. The primary service is one based on creating a higher education federation that can leverage  institutional login credentials to provide you access to services off campus. In total there are approximately 250 organizations including Microsoft, NIH, NSF, and a host of others leveraging the work of InCommon.
    
    The goal of these InCommon is provide universities with a common approach for solving the problem of integrating outside vendors and services with the benefits being improved service and reduced cost. During 2011, InCommon will continue adding new members and expanding into new trust services, such as a <a href="http://www.incommonfederation.org/cert/" rel="nofollow external" class="bo">new higher-education focused certificate service</a>.</div>
]]>
</Body>
<Summary>For 2011, Jack Suess will become Chair of the InCommon Steering committee. InCommon is an organization of universities, now totaling 186, that are working with vendors, governments, and amongst...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/01/jack_suess_chai_1.html</Website>
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<Tag>general</Tag>
<Tag>incommon</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<PostedAt>Sun, 02 Jan 2011 08:39:34 -0500</PostedAt>
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<NewsItem contentIssues="false" id="3914" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/3914">
<Title>UMBC Blackboard Update: WT2011</Title>
<Body>
<![CDATA[
    <div class="html-content">UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/" rel="nofollow external" class="bo">Blackboard Help tab</a> inside Blackboard or directly at <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/" rel="nofollow external" class="bo">http://www.umbc.edu/blackboard/help</a>. You can also contact the DoIT Help Desk at 410.455.3838, ENGR Room 020. Students may submit a help request via the 24/7 Blackboard Support portal at <a href="http://bbsupport.umbc.edu" rel="nofollow external" class="bo">http://bbsupport.umbc.edu</a>.
    
    <strong>HEADLINES</strong>
    
    1.  <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/12/wt2011_sp2011_b.html" rel="nofollow external" class="bo">WT2011 &amp; SP2011 Bb Course Shells Created 12/1</a>
    2.  <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/support_for_wt_1.html" rel="nofollow external" class="bo">Instructional Continuity Support WT &amp; SP 2011 Courses</a>
    3.  <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/10/reminder_247_bb.html" rel="nofollow external" class="bo">24/7 Bb Support Still Available For Students Only</a>
    4.  <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/12/only_4_seats_le.html" rel="nofollow external" class="bo">Only 4 Seats Left in Hybrid Course Re-design Workshop 1/14/11</a>
    5.  <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/12/ad_hoc_sp2011_a.html" rel="nofollow external" class="bo">Ad Hoc SP2011 AV Support Reservations Now Being Accepted</a>
    6.  <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/12/fyi_educause_mi_1.html" rel="nofollow external" class="bo">FYI: EDUCAUSE Mid-Atlantic Regional Conference 1/12-1/14</a>
    </div>
]]>
</Body>
<Summary>UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/12/umbc_blackboard_6.html</Website>
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<Tag>blackboard</Tag>
<Tag>hybrid</Tag>
<Tag>news</Tag>
<Tag>teaching-and-learning</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 03 Dec 2010 16:27:03 -0500</PostedAt>
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<NewsItem contentIssues="true" id="3910" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/3910">
<Title>Only 4 Seats Left in Hybrid Course Re-design Workshop...</Title>
<Body>
<![CDATA[
    <div class="html-content">Full Title: Only 4 Seats Left in Hybrid Course Re-design Workshop 1/14/11<img src="http://www.umbc.edu/oit/hybrid/images/hybrid4.jpg" style="max-width: 100%; height: auto;"><span>
    <p>Participants learn the principles of good course design and apply them to a traditional, face-to-face (F2F) course that could be delivered as a hybrid (part-online, part F2F) course. Using hybrid delivery to demonstrate best practices of hybrid teaching, this <a href="http://www.umbc.edu/oit/hybrid/training" rel="nofollow external" class="bo">workshop</a> is open to any UMBC instructor considering teaching a hybrid course in any semester.</p></span>
    </div>
]]>
</Body>
<Summary>Full Title: Only 4 Seats Left in Hybrid Course Re-design Workshop 1/14/11  Participants learn the principles of good course design and apply them to a traditional, face-to-face (F2F) course that...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/12/only_4_seats_le.html</Website>
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<Tag>hybrid</Tag>
<Tag>news</Tag>
<Tag>teaching-and-learning</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 03 Dec 2010 16:21:13 -0500</PostedAt>
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<NewsItem contentIssues="false" id="3911" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/3911">
<Title>FYI: EDUCAUSE Mid-Atlantic Regional Conference 1/12 - 1/14</Title>
<Body>
<![CDATA[
    <div class="html-content">The 9th Annual <a href="http://net.educause.edu/marc11" rel="nofollow external" class="bo">EDUCAUSE Mid-Atlantic Regional Conference</a> will be held at the Baltimore Marriott Waterfront Hotel from January 12 -14, 2011.  This year's conference is titled "Setting a New Course for the Future" and will focus on meeting the changing needs of learners, faculty, researchers, and administrators through innovation - while continuing to support the critical IT infrastructure.  The <a href="http://net.educause.edu/Program/1025755?START_DATE=01%2F13%2F11&amp;END_DATE=01%2F13%2F11" rel="nofollow external" class="bo">programming on Thursday</a> is particularly geared towards faculty and educational technologists, and includes presentations and hands-on opportunities that focus on classroom activities.   This year EDUCAUSE is offering special one-day registration options. Early registration is open until December 15 and can be found at <a href="http://net.educause.edu/Registration/1025803" rel="nofollow external" class="bo">http://net.educause.edu/Registration/1025803.</a>
    </div>
]]>
</Body>
<Summary>The 9th Annual EDUCAUSE Mid-Atlantic Regional Conference will be held at the Baltimore Marriott Waterfront Hotel from January 12 -14, 2011.  This year's conference is titled "Setting a New Course...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/12/fyi_educause_mi_1.html</Website>
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<Tag>blackboard</Tag>
<Tag>classroom-technology</Tag>
<Tag>general</Tag>
<Tag>hybrid</Tag>
<Tag>news</Tag>
<Tag>teaching-and-learning</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<PostedAt>Fri, 03 Dec 2010 15:55:04 -0500</PostedAt>
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<NewsItem contentIssues="false" id="3906" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/3906">
<Title>Ad Hoc SP2011 AV Support Reservations Now Being Accepted</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <a href="http://www.umbc.edu/oit/classroomtechnology/" rel="nofollow external" class="bo">AV Services</a> is now accepting ad hoc reservations for AV equipment and support for SP 2011 courses. As <a href="http://www.umbc.edu/blogs/oit-news/archives/2009/08/changes_in_requ_1.html" rel="nofollow external" class="bo">previously announced</a> all such requests should be submitted via the <a href="http://www.umbc.edu/oit/classroomtechnology/avrequest.html" rel="nofollow external" class="bo">Request Service Form</a>, or via the <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">RT system</a> directly. Faculty requiring AV equipment in their classroom on a regular basis should be working with their departmental scheduling coordinator to request a "Smart Classroom" during the course scheduling process. This will maximize the possibility that faculty members will be scheduled into an appropriate room already containing the AV equipment they need. 
    
    Over the past several years, DoIT has worked in conjunction with the <a href="http://www.umbc.edu/provost/" rel="nofollow external" class="bo">Office of the Provost</a> to equip more of the classrooms scheduled by the <a href="http://www.umbc.edu/registrar/" rel="nofollow external" class="bo">Office of the Registrar </a>with permanently installed AV gear.  At the same time, the number of faculty requiring such gear has also increased. While AV Services does have number of mobile carts that can be delivered, in the past year staff members have noted that the deployment of these carts has approached 100% during the peak class times of 10 am to 2 pm, especially on Tuesdays and Thursdays. Additionally, many of the global (semester-long) requests for gear do not come in until the first week of the semester, which makes it hard to anticipate any shortages that might occur. To date, AV Services has not yet had to deny any service requests, and we are hopeful that it will not reach that level.  We are asking that academic departments help our efforts in planning ahead by taking advantage of the ability to request a Smart Classroom during the scheduling process.  Departmental scheduling coordinators have all been trained how to make this request, and we anticipate that it will increase the efficiency of scheduling limited resources.</div>
]]>
</Body>
<Summary>AV Services is now accepting ad hoc reservations for AV equipment and support for SP 2011 courses. As previously announced all such requests should be submitted via the Request Service Form, or...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/12/ad_hoc_sp2011_a.html</Website>
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<PostedAt>Fri, 03 Dec 2010 13:57:51 -0500</PostedAt>
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<NewsItem contentIssues="false" id="3905" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/3905">
<Title>WT2011 &amp; SP2011 Bb Course Shells Created 12/1</Title>
<Body>
<![CDATA[
    <div class="html-content">Bb course shells for both WT and SP 2011 were created on Dec. 1, and will continue to be updated daily. Bb shells were created for all courses (designated as lecture, lab, or discussion) listed in the <a href="http://www.umbc.edu/registrar/schedule/index.html" rel="nofollow external" class="bo">UMBC Schedule of Classes (SOC)</a>, provided that there was an <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe_1.html" rel="nofollow external" class="bo">instructor of record</a> listed.  The addition of new course sections and instructors will result in new Bb shells being automatically generated each morning. Student enrollment in Bb will continue to mirror the official registration in SA, and will update multiple times daily.
    
    If you are an instructor, and your name is not associated with the course you are teaching in the <a href="http://www.umbc.edu/registrar/schedule/index.html" rel="nofollow external" class="bo">SOC</a>, please see your departmental scheduling coordinator to get that issue resolved.
    
    Additionally in situations where one instructor is teaching multiple sections of the same course, by default all sections will be combined into one Bb course shell. If you want to have separate shells for different sections, or if you need a shell for for a research or independent study course, please submit a <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/newcoursereq.html" rel="nofollow external" class="bo">new course request</a>.
    
    As a reminder, all <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/procedures.php" rel="nofollow external" class="bo">Bb course shells are initially unavailable</a> to students until the <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/MakeAvail.htm" rel="nofollow external" class="bo">instructor makes it available</a>.</div>
]]>
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<Summary>Bb course shells for both WT and SP 2011 were created on Dec. 1, and will continue to be updated daily. Bb shells were created for all courses (designated as lecture, lab, or discussion) listed in...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/12/wt2011_sp2011_b.html</Website>
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<PostedAt>Fri, 03 Dec 2010 12:46:14 -0500</PostedAt>
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<NewsItem contentIssues="false" id="3819" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/3819">
<Title>Voice Mail System Failure November 29, 2010</Title>
<Body>
<![CDATA[
    <div class="html-content">Earlier today, DoIT staff noticed errors on one of the two UMBC Voicemail systems supporting the campus phone service.  The particular voicemail system is accessed by dialing x51121.
    
    We placed a call with Siemens tech support and their technician arrived on-campus this afternoon.  The technician determined that one of the hard drives in this system failed, and we worked with Siemens to install a replacement drive.  
    
    Unfortunately, all messages stored on the faulty hard drive can’t be recovered. These lost messages may impact one or more stored messages on individual phone numbers. Due to the age of our phone switch (almost 30 years old) there exists no method to provide a backup of voice messages for recovery purposes.</div>
]]>
</Body>
<Summary>Earlier today, DoIT staff noticed errors on one of the two UMBC Voicemail systems supporting the campus phone service.  The particular voicemail system is accessed by dialing x51121.  We placed a...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/11/voice_mail_syst.html</Website>
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<PostedAt>Mon, 29 Nov 2010 22:40:00 -0500</PostedAt>
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<NewsItem contentIssues="false" id="3749" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/3749">
<Title>Blackboard Down for Maintenance from 10 pm Fri. 11/26...</Title>
<Body>
<![CDATA[
    <div class="html-content">Full Title: Blackboard Down for Maintenance from 10 pm Fri. 11/26 to 1 am Sat. 11/27The UMBC Blackboard server will be down for three hours of <a href="http://www.umbc.edu/blogs/oit-news/archives/2007/09/weekly_blackboa.html" rel="nofollow external" class="bo">scheduled maintenance </a>starting this Friday, November 26, at 10 pm.  DoIT staff will be performing MS Windows Server maintenance and updates during this time.</div>
]]>
</Body>
<Summary>Full Title: Blackboard Down for Maintenance from 10 pm Fri. 11/26 to 1 am Sat. 11/27The UMBC Blackboard server will be down for three hours of scheduled maintenance starting this Friday, November...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/11/blackboard_down_15.html</Website>
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<PostedAt>Tue, 23 Nov 2010 16:18:19 -0500</PostedAt>
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<NewsItem contentIssues="false" id="3697" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/3697">
<Title>Update:Voice  Mail System Error</Title>
<Body>
<![CDATA[
    <div class="html-content">Update 11-19-10 1:00 p.m.
    Voice mail access was restored at approximately 1pm today.
    
    ---------------------------------
    
    This morning one of our phone nodes suffered a failure. At this time anyone that dials "1121" to retrieve their voice mail will receive a busy signal. We are working with the vendor to have a technician sent out to evaluate the issue. We will post more information as we learn more.</div>
]]>
</Body>
<Summary>Update 11-19-10 1:00 p.m. Voice mail access was restored at approximately 1pm today.  ---------------------------------  This morning one of our phone nodes suffered a failure. At this time anyone...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/11/vocie_mail_erro.html</Website>
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<PostedAt>Fri, 19 Nov 2010 10:57:25 -0500</PostedAt>
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