GL (gl.umbc.edu) is UMBC's student general access Unix system which is often used for classes.
Now that all faculty, staff and students are enrolled in Duo, beginning today, logging in to GL will require the user to complete a Duo multi-factor authentication (MFA) check, similar to logging in to any UMBC web resource.
Duo addresses several critical security issues for our community. Each year we see a growing trend of accounts being compromised, which often results in losing access to accounts through identity theft, or losing money through various scams. Often compromised accounts are used for phishing and spam emails. The use of Duo goes a long way in preventing these problems.
Please let us know if you have any questions or concerns,
Todd Haddaway
Division of Information Technology
The UMBC Instructional Technology Update is provided by the Division of Information Technology for students, faculty and staff. If you have questions or need help, please consult the Blackboard Help FAQs or directly at www.umbc.edu/blackboard/help. You can also contact the Technology Support Center at 410.455.3838 or submit an RT (Request Tracker) ticket via the myUMBC Help Menu or directly at my.umbc.edu/help.
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As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Friday, August 18th and Saturday, August 19th. While many of the systems will be patched without any service disruption, there are some systems which require the downtime of key services. The schedule below outlines which key services will be offline and for how long.
Friday, 08/18/2023 between 5pm and 10pm (most systems will only be down for a short period during this time):
Please let us know if you have any concerns or questions.
Thanks!
Tim Champ
Asst. Director of Research and Enterprise ComputingThe DoIT Technology Support Center is looking to hire additional student consultants to work during the fall semester and beyond. Please see our job description below and visit our job posting on Handshake to apply. (Search for DoIT Technology Support Center Student Consultant.) The application will be open until June 30, 2023.
Technology Support Center (TSC) student consultants are the first points of technical contact for the UMBC community and those who do well often go on to work in other areas of the Division of Information Technology (DoIT). Minimally, consultants are expected to provide initial triage and support for a wide range of information technologies including accounts, hardware, instructional technologies, networking, software, telecommunications, and basic web development.
As of today, DoIT's Technology Support Center (TSC) will be operating remotely.
With the impending renovation of Sherman Hall A Wing, DoIT has agreed to give up its space on the first floor of the Library where the TSC has been located since 2011. This is to allow for the expansion of the Academic Success Center, which is being relocated from Sherman Hall to the space occupied by the TSC.
Additionally, with the wide adoption of video conferencing and the upgrade to our phone service, we have seen that the vast majority on campus prefers virtual support. Of course, in-person support will be available by appointment and may be requested through my.umbc.edu/help.
Our staff will continue to work remotely during our regular hours, maintaining the same high level of support we've provided while operating in a face-to-face setting. The majority of our staff has already been working remotely for the past three years.
Should you require assistance or have any questions or concerns, we kindly request that you submit an RT (Request Tracker) ticket at my.umbc.edu/help or contact the Technology Support Center directly at (410) 455-3838.
We understand adjustments may be necessary during this transition, and we appreciate your patience and cooperation. Our team is committed to ensuring a seamless experience as we adapt to this new operational model.
]]>As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Thursday, May 25th and Saturday, June 3rd. While many of the systems will be patched without any service disruption, there are some systems which require the downtime of key services. The schedule below outlines which key services will be offline and for how long.
Thursday, 05/25/2023 between 5pm and 10pm (most systems will only be down for a short period during this time):
Please let us know if you have any concerns or questions.
Thanks!
Tim Champ
Asst. Director of Research and Enterprise ComputingThe UMBC Instructional Technology Update is provided by the Division of Information Technology for students, faculty and staff. If you have questions or need help, please consult the Blackboard Help FAQs or directly at www.umbc.edu/blackboard/help. You can also contact the Technology Support Center at 410.455.3838 or submit an RT (Request Tracker) ticket via the myUMBC Help Menu or directly at my.umbc.edu/help.
HEADLINES
What's New
Training & Professional Development (recording archive | view upcoming events)
In Case You Missed It: Recordings & Tips
Other DoIT & UMBC News