Known Issue: Instructors Can't Import Bb Course Over 250MB DoIT has confirmed a known issue that affects faculty trying to export an old Blackboard course and import it into a new, empty shell: The export works fine, but if the resulting file is larger than 250 MB, faculty cannot import it. The process will return a "time out" error message. Other schools running version 9.1 have reported this issue, but until Blackboard releases a fix and we have tested it, the work around is for faculty to submit an RT Ticket with a copy of the error message in the body of the ticket requesting that DoIT import the old course. ]]> DoIT has confirmed a known issue that affects faculty trying to export an old Blackboard course and import it into a new, empty shell: The export works fine, but if the resulting file is larger... http://www.umbc.edu/blogs/oit-news/archives/2011/01/known_issue_ins.html https://my3.my.umbc.edu/api/v0/pixel/news/4581/guest@my.umbc.edu/ab9c9a1548c8855dbe9547025c572094/api/pixel blackboard news Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Mon, 24 Jan 2011 23:29:40 -0500 UMBC Blackboard Update: WT2011 UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the Blackboard Help tab inside Blackboard or directly at http://www.umbc.edu/blackboard/help. You can also contact the DoIT Help Desk at 410.455.3838, ENGR Room 020. Students may submit a help request via the 24/7 Blackboard Support portal at http://bbsupport.umbc.edu. HEADLINES 1. WT2011 & SP2011 Bb Course Shells Created 12/1 2. Instructional Continuity Support WT & SP 2011 Courses 3. 24/7 Bb Support Still Available For Students Only 4. Only 4 Seats Left in Hybrid Course Re-design Workshop 1/14/11 5. Ad Hoc SP2011 AV Support Reservations Now Being Accepted 6. FYI: EDUCAUSE Mid-Atlantic Regional Conference 1/12-1/14 ]]> UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the... http://www.umbc.edu/blogs/oit-news/archives/2010/12/umbc_blackboard_6.html https://my3.my.umbc.edu/api/v0/pixel/news/3914/guest@my.umbc.edu/4aa2aef7298e0fb85675e471bb534a8a/api/pixel blackboard hybrid news teaching-and-learning Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Fri, 03 Dec 2010 16:27:03 -0500 Only 4 Seats Left in Hybrid Course Re-design Workshop... Full Title: Only 4 Seats Left in Hybrid Course Re-design Workshop 1/14/11

Participants learn the principles of good course design and apply them to a traditional, face-to-face (F2F) course that could be delivered as a hybrid (part-online, part F2F) course. Using hybrid delivery to demonstrate best practices of hybrid teaching, this workshop is open to any UMBC instructor considering teaching a hybrid course in any semester.

 ]]> Full Title: Only 4 Seats Left in Hybrid Course Re-design Workshop 1/14/11 Participants learn the principles of good course design and apply them to a traditional, face-to-face (F2F) course that... http://www.umbc.edu/blogs/oit-news/archives/2010/12/only_4_seats_le.html https://my3.my.umbc.edu/api/v0/pixel/news/3910/guest@my.umbc.edu/44db3b067d33fd67c9008191caf1d30d/api/pixel hybrid news teaching-and-learning Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 1 0 false Fri, 03 Dec 2010 16:21:13 -0500 FYI: EDUCAUSE Mid-Atlantic Regional Conference 1/12 - 1/14 The 9th Annual EDUCAUSE Mid-Atlantic Regional Conference will be held at the Baltimore Marriott Waterfront Hotel from January 12 -14, 2011. This year's conference is titled "Setting a New Course for the Future" and will focus on meeting the changing needs of learners, faculty, researchers, and administrators through innovation - while continuing to support the critical IT infrastructure. The programming on Thursday is particularly geared towards faculty and educational technologists, and includes presentations and hands-on opportunities that focus on classroom activities. This year EDUCAUSE is offering special one-day registration options. Early registration is open until December 15 and can be found at http://net.educause.edu/Registration/1025803. ]]> The 9th Annual EDUCAUSE Mid-Atlantic Regional Conference will be held at the Baltimore Marriott Waterfront Hotel from January 12 -14, 2011. This year's conference is titled "Setting a New Course... http://www.umbc.edu/blogs/oit-news/archives/2010/12/fyi_educause_mi_1.html https://my3.my.umbc.edu/api/v0/pixel/news/3911/guest@my.umbc.edu/ded0cd9ec52662abe08cbd13de3e8633/api/pixel blackboard classroom-technology general hybrid news teaching-and-learning Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Fri, 03 Dec 2010 15:55:04 -0500 Voice Mail System Failure November 29, 2010 Earlier today, DoIT staff noticed errors on one of the two UMBC Voicemail systems supporting the campus phone service. The particular voicemail system is accessed by dialing x51121. We placed a call with Siemens tech support and their technician arrived on-campus this afternoon. The technician determined that one of the hard drives in this system failed, and we worked with Siemens to install a replacement drive. Unfortunately, all messages stored on the faulty hard drive can’t be recovered. These lost messages may impact one or more stored messages on individual phone numbers. Due to the age of our phone switch (almost 30 years old) there exists no method to provide a backup of voice messages for recovery purposes. ]]> Earlier today, DoIT staff noticed errors on one of the two UMBC Voicemail systems supporting the campus phone service. The particular voicemail system is accessed by dialing x51121. We placed a... http://www.umbc.edu/blogs/oit-news/archives/2010/11/voice_mail_syst.html https://my3.my.umbc.edu/api/v0/pixel/news/3819/guest@my.umbc.edu/66c8cc9329d0a64995be972991f3baae/api/pixel news Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 1 0 false Mon, 29 Nov 2010 22:40:00 -0500 Update:Voice Mail System Error Update 11-19-10 1:00 p.m. Voice mail access was restored at approximately 1pm today. --------------------------------- This morning one of our phone nodes suffered a failure. At this time anyone that dials "1121" to retrieve their voice mail will receive a busy signal. We are working with the vendor to have a technician sent out to evaluate the issue. We will post more information as we learn more. ]]> Update 11-19-10 1:00 p.m. Voice mail access was restored at approximately 1pm today. --------------------------------- This morning one of our phone nodes suffered a failure. At this time anyone... http://www.umbc.edu/blogs/oit-news/archives/2010/11/vocie_mail_erro.html https://my3.my.umbc.edu/api/v0/pixel/news/3697/guest@my.umbc.edu/13610b36fc90c8892575b0a460c7f109/api/pixel news Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 1 0 false Fri, 19 Nov 2010 10:57:25 -0500 Fri, 19 Nov 2010 10:57:25 -0500 Effective Use of Blackboard for Collaboration by Staff During today's UMBC Professional Development Day, John Fritz presented five reasons why (and how) UMBC staff might want to use Blackboard in their work. ]]> During today's UMBC Professional Development Day, John Fritz presented five reasons why (and how) UMBC staff might want to use Blackboard in their work. http://www.umbc.edu/blogs/oit-news/archives/2010/09/effective_use_o_1.html https://my3.my.umbc.edu/api/v0/pixel/news/2784/guest@my.umbc.edu/57ed0b1948aef884c5374e35a29bba02/api/pixel blackboard news Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Thu, 30 Sep 2010 14:22:30 -0400 DoIT Publishes 2010 Annual Report
Jack Suess, VP of IT and CIO
Welcome to the Division of Information Technology’s (DoIT) first annual report. Reflecting on this time last year, our focus was on four major initiatives: • The launch of the Student Administration (SA) project; • Updating our infrastructure for email and storage; • Deployment of our new High Performance Computing (HPC) research cluster; and • Supporting academic continuity in preparation for concerns over the H1N1 virus. ]]> Jack Suess, VP of IT and CIO Welcome to the Division of Information Technology’s (DoIT) first annual report. Reflecting on this time last year, our focus was on four major initiatives: • The... http://www.umbc.edu/blogs/oit-news/archives/2010/09/doit_publishes_2.html https://my3.my.umbc.edu/api/v0/pixel/news/2731/guest@my.umbc.edu/1d2576e00e1624efcc3a08bd2dd389f2/api/pixel news Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 1 0 false Sat, 25 Sep 2010 23:36:47 -0400 SPSS License Update Fall 2010 Updated 9-30 Posted 10-01-2010 1:35PM IBM-SPSS has notified us that the new license generation program for the network license where our 900 lab computers point is not working, disabling SPSS in the labs at this time. We have no firm estimate of a resolution time; we will continue to post updates as we receive them. Posted 9-30-2010 9:30PM The NEW permanent codes for SPSS 17 and 18 have been posted on the SPSS download site. We were unable to obtain the network license for SPSS. This will affect SPSS usage in the DoIT labs. SPSS customer service opens at 8:30AM tomorrow at which time we will work with them to send us the proper network codes. Once we have those we will update the network license to ensure SPSS works in the labs. ------------------------------ Posted 9-30-2010 The contract has been signed. We have been told by SPSS-IBM that we will receive our permanent codes later on today (Thursday, September 30, 2010). --------------------------------------------------- Posted 9-28-2010 On Friday, October 1, 2010 SPSS will stop working on all machines and systems at UMBC. At this time IBM-SPSS is unwilling to issue a 30 day temporary code until the new contract is signed by UMBC. In the past this has not been an issue but we have been informed that SPSS-IBM will not make an exception. Even if they made an exception they are unable to issue a 30 day temporary license due the inability to issue a $0.00 order before their quarter ends. Earlier this year IBM purchased SPSS. This resulted in new contract terms being negotiated with IBM. We began negotiating the new contract terms over two months ago. Unfortunately, there have been a number of delays due to contract revisions and requests for changes based on Maryland law. UMBC’s legal team received IBM’s final proposed version earlier this week. Campus legal is currently reviewing the contract terms proposed by IBM. This issue has been escalated to senior management at IBM-SPSS for review but at this time it is doubtful this will be resolved before the expiration on Friday, October 1. We will update this blog post as we know more. ------------------------------------------------------ Posted 9-2-2010 UMBC has been working with IBM-SPSS to renew the campus site license. Our current licenses will “soft expire” on August 31, 2010. During the soft expiry period users will receive a pop-up warning each time SPSS is launched. The good news is that SPSS will work normally after accepting the pop-up warning. The “hard expire” for is October 1, 2010. After this date SPSS will no longer work. It will take at least 45 days for UMBC to receive the permanent license codes from IBM-SPSS. This vendor will not provide a permanent code until they have received an actual check from the state, a PO is not sufficient. Therefore, a temporary 30 day code will be issued by IBM-SPSS which we will release the week of September 20th. We expect to receive the permanent license codes around the second week of October. With IBM's recent acquisition of SPSS all of UMBC's existing SPSS contracts had to be re-negotiated and vetted through both legal departments. This process took the better part of summer and was finalized in mid August. We apologize for any problems this may have caused. ]]> Posted 10-01-2010 1:35PM IBM-SPSS has notified us that the new license generation program for the network license where our 900 lab computers point is not working, disabling SPSS in the labs at... http://www.umbc.edu/blogs/oit-news/archives/2010/09/spss_license_up_1.html https://my3.my.umbc.edu/api/v0/pixel/news/2360/guest@my.umbc.edu/36fc27c28c325ea4032630370e172290/api/pixel news Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Thu, 02 Sep 2010 12:53:59 -0400 Tue, 28 Sep 2010 12:53:59 -0400 Instructor Display of Bb Menus Using Firefox Now Fixed firefox_bb_bad_still.pngYesterday, DoIT began receiving reports from instructors that their course menus were obscured when they used the Firefox web browser (see example at right). We worked with Blackboard, which identified the source of the problem (a missing or corrupt icon image, perhaps a result following the Service Pack 2 upgrade last Friday night during the scheduled maintenance window), and implemented the solution this morning. To clarify, DoIT always tests Blackboard upgrades, service packs and hot fixes before implementing in production. We did not see this issue on our Bb test environment, and do not know why the issue manifested itself yesterday (four days after the SP2 implementation). We are working with Blackboard to confirm the cause of the missing image file, but for now the issue appears to be resolved. ]]> Yesterday, DoIT began receiving reports from instructors that their course menus were obscured when they used the Firefox web browser (see example at right). We worked with Blackboard, which... http://www.umbc.edu/blogs/oit-news/archives/2010/09/instructor_disp.html https://my3.my.umbc.edu/api/v0/pixel/news/2314/guest@my.umbc.edu/b1c6e65a6d75187397ed2416939bcccb/api/pixel blackboard news Division of Information Technology (DoIT) https://my3.my.umbc.edu/groups/doit https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 1 0 false Wed, 01 Sep 2010 11:11:26 -0400