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<NewsItem contentIssues="false" id="151578" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/151578">
<Title>August Gritty Award Winner: Travis White</Title>
<Tagline>Division of Information Technology Outstanding Staff Member</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>We are pleased to announce that </span><span>Travis White</span><span> is being honored for his outstanding work on a major network update to the campus Cisco Webex Room Kits. He is the recipient of the August 2025 DoIT Gritty Award.</span></p><p><span><img alt="Travis White is smiling, and the DoIT Gritty Trophy appears on the side of his image." style="max-width: 100%; height: auto;"></span></p><p><span>Travis collaborated closely with AV Services t</span><span>o update Room Kits that are in several conference rooms around campus. He</span><span> coordinated and scheduled the updates, which involved a significant IP address change for the room kits. The project moved the devices from the public IP addresses to a more secure private IP AV Network.</span></p><p><span>This complex transition required Travis to meticulously review network protocols and firewall settings to ensure seamless internet connectivity for all users. He successfully completed the updates for every conference space with a room kit, including high-traffic areas like Admin, The Commons, and the Center for Wellbeing.</span></p><p><span>The project faced several challenges, but Travis’s dedication was unwavering. He went above and beyond, often digging into the back-end to troubleshoot connectivity issues and even making last-minute configuration changes to Ethernet jacks to guarantee a smooth transition.</span></p><p><span>Thanks to his successful efforts, the room kits are now more secure and easier for AV Services to manage remotely. As an added benefit, the update has also enabled error-free Windows Miracasting and Apple AirPlay functionality.</span></p><p><span>Please join us in congratulating </span><span>Travis White</span><span> for his hard work and commitment to improving our campus technology infrastructure.</span></p><br><p><span>The DoIT Community &amp; The DoIT Gritty Committee</span></p><p><br></p><p><span>Erica D’Eramo</span></p><p><span>Ada Crutchfield</span></p><p><span>Andrew Shebest</span></p><p><span>Anthony Finneran</span></p><p><span>Carlos McKinney</span></p><p><span>Daniel Loftus</span></p><p><span>Dave Souder</span></p><p><span>David Toothe</span></p><p><span>Debbie Michaels</span></p><p><span>Dondre Hatef</span></p><p><span>Josh Abrams</span></p><p><span>Khalil Alston</span></p><p><span>Matt Baker</span></p><p><span>Nick Beech</span></p><p><span>Peter Ariev</span></p><p><span>Susan Biro</span></p><p><br></p></span></div>
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<Summary>We are pleased to announce that Travis White is being honored for his outstanding work on a major network update to the campus Cisco Webex Room Kits. He is the recipient of the August 2025 DoIT...</Summary>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<PostedAt>Mon, 18 Aug 2025 16:56:10 -0400</PostedAt>
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<NewsItem contentIssues="false" id="151462" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/151462">
<Title>July Gritty Award Winners: Dhaval Gandhi and Chris Sutherin</Title>
<Tagline>Division of Information Technology Outstanding Staff Members</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><h1><span>Collaborative Impact</span></h1><p><span>The Division of Information Technology (DoIT) at UMBC has honored two of its exceptional team members, Dhaval Gandhi and Chris Sutherin, with the July Gritty Award for their groundbreaking work in transforming the creation and enrollment process for Blackboard. </span></p><p><span><span><span><span><img alt="Chris and Dhaval are standing next to each other holding the DoIT Gritty trophy, with the True Grit mascot figurine and award text recognizing their breakthrough in Blackboard course management for the July 2025 DoIT Gritty Award." src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdyKVYn9JAXctvlL0hGJA28YYRcNjElkVXKQ_4qzZRWNVS7qcNsHm3qpEAAIF0HqThvW2OX4UIktrqdtrsWs-ZVRbWANfV8Fe3hULKdwJOnbiSOCI4IVVm0ktxayajR4iHqwBuKlA?key=Yjn6g5OI6USIYuBBnBHevA" width="1023" height="583" style="max-width: 100%; height: auto;"></span></span></span></span></p><h2><span>Revolutionizing Digital Learning Infrastructure</span></h2><br><p><span>In a significant technological breakthrough, Gandhi and Sutherin have dramatically improved the Blackboard course creation and enrollment process, addressing long-standing challenges in digital course management.</span></p><br><h3><span>Behind the Scenes Innovation</span></h3><br><p><span><strong>Chris Sutherin</strong></span><span>led the initial phase of the project, completely restructuring the course creation workflow. "The legacy system was inefficient," Sutherin explained. "Over 85% of faculty were requesting separate course sections, which created significant administrative bottlenecks."</span></p><br><h3><span>Technical Innovation</span></h3><p><span>Chris demonstrated remarkable technical prowess by:</span></p><p><span>- Redesigning the course creation and enrollment process</span></p><p><span>- Resolving complex data transfer challenges between PeopleSoft and Blackboard</span></p><p><span>- Creating a new infrastructure that addresses previous system limitations</span></p><br><h3><span>Key Improvements</span></h3><p><span>- Implemented a one-course-shell-per-enrollment approach</span></p><p><span>- Reduced student course access wait times</span></p><p><span>- Improved course roster accuracy</span></p><p><span>- Enabled future opportunities for grade export and data alignment</span></p><br><h3><span>Project Highlights</span></h3><p><span>- Rebuilt course creation process infrastructure</span></p><p><span>- Collaborated extensively with Blackboard administrators</span></p><p><span>- Developed a more modern and efficient integration system</span></p><br><br><h2><span>Complementary Technological Solution</span></h2><br><p><span>Complementing Sutherin's work, </span><span>Dhaval Gandhi </span><span>developed a custom web form that allows instructors to:</span></p><br><h3><span>Innovative Solution Development</span></h3><p><span>Dhaval created a transformative custom web form that:</span></p><p><span>- Displays instructor teaching schedules</span></p><p><span>- Allows instructors to select course merges</span></p><p><span>- Generates CSV files for streamlined course management</span></p><br><h3><span>Process Enhancements</span></h3><p><span>- Simplified course merge request procedures</span></p><p><span>- Integrated data from PeopleSoft, Blackboard, and RT</span></p><p><span>- Enabled faculty to disable unused courses</span></p><p><span>- Reduced manual administrative work</span></p><br><br><h2><span>Transformative Impact</span></h2><br><p><span>The project represents more than a technical upgrade. It fundamentally reimagines how technology can support educational administration, reducing manual processes and improving overall user experience. The collaborative efforts of Chris and Dhaval have significantly:</span></p><br><p><span>- Improved technological infrastructure</span></p><p><span>- Enhanced user experience for faculty and students</span></p><p><span>- Streamlined administrative processes</span></p><p><span>- Demonstrated exceptional problem-solving skills</span></p><br><br><p><span>"What makes this achievement remarkable is how they've turned complex technical challenges into seamless, user-friendly solutions," said an Instructional Technology team member.</span></p><br><p><span>For all of your exceptional efforts and commitment to excellence, we are proud to present </span><span><strong>Dhaval and Chris</strong></span><span> with the July DoIT Gritty Award. <strong>Congratulations! </strong></span></p><br><p><span>The DoIT Community &amp; The DoIT Gritty Committee</span></p><p><br></p><p><span>Erica D’Eramo</span></p><p><span>Ada Crutchfield</span></p><p><span>Andrew Shebest</span></p><p><span>Anthony Finneran</span></p><p><span>Carlos McKinney</span></p><p><span>Daniel Loftus</span></p><p><span>Dave Souder</span></p><p><span>David Toothe</span></p><p><span>Debbie Michaels</span></p><p><span>Dondre Hatef</span></p><p><span>Josh Abrams</span></p><p><span>Khalil Alston</span></p><p><span>Matt Baker</span></p><p><span>Nick Beech</span></p><p><span>Peter Ariev</span></p><p><span>Susan Biro</span></p><div><span><br></span></div></span></div>
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<Summary>Collaborative Impact  The Division of Information Technology (DoIT) at UMBC has honored two of its exceptional team members, Dhaval Gandhi and Chris Sutherin, with the July Gritty Award for their...</Summary>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<PostedAt>Tue, 12 Aug 2025 15:52:19 -0400</PostedAt>
<EditAt>Tue, 12 Aug 2025 16:39:37 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="151457" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/151457">
<Title>FA2025 Instructional Technology Update</Title>
<Body>
<![CDATA[
    <div class="html-content"><p><span>The UMBC Instructional Technology Update is provided by the </span><a href="http://umbc.edu/doit" rel="nofollow external" class="bo"><span>Division of Information Technology</span></a><span> for students, faculty and staff. If you have questions or need help, please consult the </span><a href="https://wiki.umbc.edu/display/faq/Blackboard" rel="nofollow external" class="bo"><span>Blackboard Help FAQs</span></a><span> or directly at </span><a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo"><span>www.umbc.edu/blackboard/help</span></a><span>.  You can also contact the </span><a href="http://doit.umbc.edu/tsc" rel="nofollow external" class="bo"><span>Technology Support Center</span></a><span> at 410.455.3838 or </span><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867859" rel="nofollow external" class="bo"><span>submit an RT (Request Tracker) ticket</span></a><span> via the </span><a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo"><span>myUMBC Help Menu</span></a><span> or directly at </span><a href="http://my.umbc.edu/help" rel="nofollow external" class="bo"><span>my.umbc.edu/help</span></a><span>.</span></p><br><p><span><strong>HEADLINES</strong>
    </span></p><p><strong>What’s New</strong></p><ul><li><a href="https://doit.umbc.edu/news/post/150637/" rel="nofollow external" class="bo">Anthology announces retirement date for Blackboard Original Courses &amp; Organizations</a></li><li><a href="https://doit.umbc.edu/news/post/150958/" rel="nofollow external" class="bo">FA2025 Courses Created in Blackboard on July 16, 2025</a><ul><li><a href="https://doit.umbc.edu/news/post/151435/" rel="nofollow external" class="bo">New Online Form Available to Request Merge of Blackboard Course Shells</a></li></ul></li><li><a href="https://doit.umbc.edu/news/post/151434/" rel="nofollow external" class="bo">UMBC to migrate from Panopto to YuJa by March 2026</a></li><li><a href="https://doit.umbc.edu/news/post/151438" rel="nofollow external" class="bo">Meet AVA: Blackboard’s AI-Powered Virtual Assistant for Faculty</a></li><li><a href="https://doit.umbc.edu/news/post/150597/" rel="nofollow external" class="bo">CourseArc offers new AI-supported features including image descriptions</a></li><li><a href="https://doit.umbc.edu/news/post/150588/" rel="nofollow external" class="bo">New Voicethread login for campus access</a></li></ul><p><strong>Training &amp; Professional Development</strong> (<a href="https://umbc.edu/go/edtech-training-archive" rel="nofollow external" class="bo">recording archive</a> | <a href="https://my3.my.umbc.edu/groups/instructional-technology/events" rel="nofollow external" class="bo">view upcoming events</a>)</p><ul><li><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/143681" rel="nofollow external" class="bo">New Faculty Orientation to Blackboard Ultra</a> (8.12)</li><li><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/143680" rel="nofollow external" class="bo">Getting Started with Google Meet</a> (8.13)</li><li><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/143667" rel="nofollow external" class="bo">Ultra Quick Start: Copy Content into Blackboard Ultra</a> (8.14)</li><li><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/143631" rel="nofollow external" class="bo">What's New in Ultra Courses for Teaching &amp; Learning FA2025</a> (8.14)</li><li><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/143668" rel="nofollow external" class="bo">Create Accessible Content with Google Office Tools</a> (8.18)</li><li><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/143705" rel="nofollow external" class="bo">Ally Course Reporting to Improve Accessibility</a> (8.19)</li><li><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/143639" rel="nofollow external" class="bo">What’s New About UMBC’s Blackboard Course Creation &amp; Enrollment Process?</a> (8.19)</li><li><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/143739" rel="nofollow external" class="bo">Accessible Images: Basics of Alt Text &amp; Decorative Images</a> (8.20)</li><li><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/143915" rel="nofollow external" class="bo">Poll Everywhere Course Management Features Training</a> (8.20)</li><li><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/143671" rel="nofollow external" class="bo">Create Accessible Content with Microsoft Office Tools</a> (8.21)</li><li><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/143688" rel="nofollow external" class="bo">New Faculty Orientation to Blackboard Ultra</a> (8.21)</li><li><a href="https://my3.my.umbc.edu/groups/instructional-technology/events/143616" rel="nofollow external" class="bo">Ultra Essentials: Create Assessments in Blackboard Ultra</a> (8.25)</li></ul><p><strong>In Case You Missed It: Recordings &amp; Tips</strong></p><ul><li>Creating Accessible Content Series <ul><li><a href="https://docs.google.com/document/d/1dy3rYbPDmne449AO_Dm-sOiCcnwsQW-qNXBIENqO9ac/edit?tab=t.0#heading=h.bmslkh4ugfwr" rel="nofollow external" class="bo">Digital Accessibility Guidelines Checklist</a></li><li><a href="https://umbc.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8da73af3-4992-45bc-9985-b20d013e9ae9&amp;start=0" rel="nofollow external" class="bo">Creating Accessible Documents</a> (44:51)</li><li><a href="https://umbc.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=dc391e2b-f47d-4ace-b19d-b218018493ee&amp;start=0" rel="nofollow external" class="bo">Creating Accessible Presentations</a> (31:24) </li><li><a href="https://umbc.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3998acbb-a6cc-43f2-a102-b2260144d0af&amp;start=0" rel="nofollow external" class="bo">Creating Accessible Instructional Videos</a> (45:19)</li></ul></li><li>Course Prep Checklists<ul><li><a href="https://doit.umbc.edu/post/115516/" rel="nofollow external" class="bo">Tips to Wrap Up Your Blackboard Course for the Semester</a></li><li><a href="https://doit.umbc.edu/post/101114/" rel="nofollow external" class="bo">Effective Practices for Delivering Blackboard Tests</a></li><li><a href="https://doit.umbc.edu/post/111595" rel="nofollow external" class="bo">Tips to Get Your Blackboard Course Ready for Next Semester</a></li></ul></li></ul><p><strong>Other DoIT &amp; UMBC News</strong></p><ul><li><a href="https://doit.umbc.edu/news/post/150981/" rel="nofollow external" class="bo">Tom Penniston selected for prestigious Fulbright Award to advance learning analytics</a></li><li><a href="https://doit.umbc.edu/news/post/150342/" rel="nofollow external" class="bo">Internet2 NET+ Honors UMBC’s Jack Suess with the 2025 Cloud Superhero Award</a></li><li>Security Updates:<ul><li><a href="https://doit.umbc.edu/news/post/151220/" rel="nofollow external" class="bo">Update your annual eduroam wifi Certificate</a></li><li><a href="https://doit.umbc.edu/news/post/151186/" rel="nofollow external" class="bo">GlobalProtect VPN Authentication Change</a></li><li><a href="https://doit.umbc.edu/news/post/151123/" rel="nofollow external" class="bo">How To Detect a Phishing Email</a></li></ul></li><li><a href="https://doit.umbc.edu/news/post/151086/" rel="nofollow external" class="bo">How to Get the Most Out of Webex</a></li></ul></div>
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<Summary>The UMBC Instructional Technology Update is provided by the Division of Information Technology for students, faculty and staff. If you have questions or need help, please consult the Blackboard...</Summary>
<Website>https://my3.my.umbc.edu/groups/doit/posts/151457</Website>
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<PostedAt>Tue, 12 Aug 2025 12:46:36 -0400</PostedAt>
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<NewsItem contentIssues="false" id="151421" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/151421">
<Title>Quarterly Patching Downtimes - 8/15 &amp; 9/13</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>
    <div>
    <p><span>As part of our ongoing commitment 
    to security, the Unix Infrastructure group will be conducting its 
    quarterly system patching on Friday, August 15th</span><span> and
     Saturday, September 13th.  While many of the systems will be patched 
    without any service disruption, there are some systems which require the
     downtime of key services.  The schedule below outlines which key 
    services will be offline and for how long.</span></p>
    <p><span>Friday, 08/15/2025 between 5pm and 10pm (most systems will only be down for a short period during this time):<br></span></p>
    <ul><li><span>Access to Cyrus (legacy) email (accounts not migrated to UMBC Gmail)</span></li><ul><li><span>All mail will be queued up and delivered after the server is patched</span></li></ul><li>All HFS (afs) servers - gl.umbc.edu home directories will be offline</li><li><span><strong>Between 9:00pm and 10pm only: </strong>Certain software licenses will be unavailable (autodesk, cadence, idl, schrodinger, xilinx, mathematica). </span></li><li><span><strong>Between 9:00pm and 10pm only: </strong>The
     web hosting environments (virthost) will be partially unavailable 
    (pages will be available but any database calls will not work)</span></li><li><span><span><strong>Between 5:00pm and 6:30pm only: </strong></span>LDAP-Master and Webadmin will
     be taken down for system maintenance.  During this time account 
    creations and password changes will be unavailable.  Account 
    authentication and logins will not be affected.</span></li></ul>
    <div>Saturday, 09/13/2025 between 7am and 9am <span>(most systems will only be down for a short period during this time):</span>
    </div>
    <ul><li><span>myUMBC lite page will be up resulting in reduced myUMBC functionality</span></li></ul>
    </div>
    </div></div>
]]>
</Body>
<Summary>As part of our ongoing commitment  to security, the Unix Infrastructure group will be conducting its  quarterly system patching on Friday, August 15th and  Saturday, September 13th.  While many of...</Summary>
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<PostedAt>Mon, 11 Aug 2025 11:00:38 -0400</PostedAt>
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<NewsItem contentIssues="false" id="151391" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/151391">
<Title>Technology Support Center To Be Closed August 15 9AM-2:30PM</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>DoIT's Technology Support Center will be closed from <strong>9 a.m. to 2:30 p.m., Friday, August 15th </strong>to allow our staff to attend a division wide event.</div><div><br></div><div>If you need assistance during this time, we encourage you to refer to our FAQ knowledgebase available at <a href="http://umbc.edu/faq" rel="nofollow external" class="bo">umbc.edu/faq</a> for answers to many frequent questions. If you require further assistance, we ask that you please submit a ticket online by going to <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">my.umbc.edu/help</a>.</div></div>
]]>
</Body>
<Summary>DoIT's Technology Support Center will be closed from 9 a.m. to 2:30 p.m., Friday, August 15th to allow our staff to attend a division wide event.     If you need assistance during this time, we...</Summary>
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<PostedAt>Fri, 08 Aug 2025 10:04:14 -0400</PostedAt>
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<NewsItem contentIssues="false" id="151254" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/151254">
<Title>Reminder: New Webex site URL for Students</Title>
<Tagline>The site URL for students within Webex will change on 8/11</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><div><h3><strong><span>Effective </span>8/11/2025, all students will transition to a new site for Webex meetings: <a href="https://my3.my.umbc.edu/groups/doit/posts/151253/2f8a9/2571f5b4c35153af2a61a29a7d2c4234/web/link?link=http%3A%2F%2Fumbc-students.webex.com" rel="nofollow external" class="bo"><span>umbc-students.webex.com</span></a></strong><span> </span></h3><p><span><br></span></p><p><span>T</span>he functionalities and features of this new site URL will remain consistent with umbc.webex.com, ensuring continued access to join and host meetings, as well as participate in Webex spaces messaging.</p><br><p><span>This modification is necessitated by recent changes to UMBC’s Webex agreement. </span></p><br><h4><span>Some changes students may observe are as follows:</span></h4><ul><li><p><span>Webex meeting and Personal Meeting Room URLs will display as </span><a href="https://my3.my.umbc.edu/groups/doit/posts/151253/2f8a9/2571f5b4c35153af2a61a29a7d2c4234/web/link?link=http%3A%2F%2Fumbc-students.webex.com" rel="nofollow external" class="bo"><span>umbc-students.webex.com</span></a><span>, rather than umbc.webex.com.</span></p></li><li><p><span>Access to the web portal for settings adjustments will be exclusively through the </span><a href="https://my3.my.umbc.edu/groups/doit/posts/151253/2f8a9/2571f5b4c35153af2a61a29a7d2c4234/web/link?link=http%3A%2F%2Fumbc-students.webex.com" rel="nofollow external" class="bo"><span>umbc-students.webex.com</span></a><span> URL.</span></p></li></ul><br><h4><span>Steps to Take</span></h4><p><span>Meetings scheduled before but occurring after the change may still work however, it is recommended that students take the following steps after the change has been implemented:</span></p><ol><li><span>Remove Webex conferencing from future meetings by deleting it from the Webex app or removing it from Google Calendar invites.</span></li><li><span>Re-authenticate to Google Calendar by logging out, if applicable. </span></li><li><span>Create a new meeting through the Webex app or by adding the Webex conferencing option to the existing Google Calendar invitation. </span></li></ol><br><h4><span>Support</span></h4><p><span>Should you experience any challenges with this migration or have any questions please contact our </span><a href="https://my3.my.umbc.edu/groups/doit/posts/151253/2f8a9/f81e1d47b39b2e919e23dffb0723d75c/web/link?link=https%3A%2F%2Fmy3.my.umbc.edu%2Fgroups%2Fdoit%2Fposts%2F149089%2F589b%2Fd33d704897be617d238e9ca864660b43%2Fweb%2Flink%3Flink%3Dhttps%253A%252F%252Fdoit.umbc.edu%252Ftsc%252F" rel="nofollow external" class="bo"><span>Technology Support Center</span></a><span> to submit a help request. </span></p><br><p><span>Ray Soellner</span></p><p><span>Director of Network and Telecom // DoIT</span></p><p><span>UMBC</span></p><p><span><a href="https://my3.my.umbc.edu/groups/doit/posts/151253/2f8a9/9f5ca91776b10ee4097fd1ff70637b2a/web/link?link=mailto%3Arays1%40umbc.edu" rel="nofollow external" class="bo">rays1@umbc.edu</a></span></p></div><div><br></div><div><a href="https://my3.my.umbc.edu/groups/doit" rel="nofollow external" class="bo">View the Original Post on Friday, August 1, 2025.</a></div></div>
]]>
</Body>
<Summary>Effective 8/11/2025, all students will transition to a new site for Webex meetings: umbc-students.webex.com      The functionalities and features of this new site URL will remain consistent with...</Summary>
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<PostedAt>Thu, 07 Aug 2025 09:50:35 -0400</PostedAt>
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<NewsItem contentIssues="false" id="151253" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/151253">
<Title>New Webex site URL for Students</Title>
<Tagline>The site URL for students within Webex will change on 8/11</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>Effective </span><span>8/11/2025</span><span>, all students will transition to a new site, </span><a href="http://umbc-students.webex.com" rel="nofollow external" class="bo"><span>umbc-students.webex.com</span></a><span>, for Webex meetings. The functionalities and features of this new site URL will remain consistent with umbc.webex.com, ensuring continued access to join and host meetings, as well as participate in Webex spaces messaging.</span></p><br><p><span>This modification is necessitated by recent changes to UMBC’s Webex agreement. </span></p><br><p><span>Some changes students may observe are as follows:</span></p><ul><li><p><span>Webex meeting and Personal Meeting Room URLs will display as </span><a href="http://umbc-students.webex.com" rel="nofollow external" class="bo"><span>umbc-students.webex.com</span></a><span>, rather than umbc.webex.com.</span></p></li><li><p><span>Access to the web portal for settings adjustments will be exclusively through the </span><a href="http://umbc-students.webex.com" rel="nofollow external" class="bo"><span>umbc-students.webex.com</span></a><span> URL.</span></p></li></ul><br><p><span>Meetings scheduled before but occurring after the change may still work however, it is recommended that students take the following steps after the change has been implemented:</span></p><ul><li><p><span>Remove Webex conferencing from future meetings by deleting it from the Webex app or removing it from Google Calendar invites.</span></p></li><li><p><span>Re-authenticate to Google Calendar by logging out, if applicable. </span></p></li><li><p><span>Create a new meeting through the Webex app or by adding the Webex conferencing option to the existing Google Calendar invitation. </span></p></li></ul><br><p><span>Should you experience any challenges with this migration or have any questions please contact our </span><a href="https://my3.my.umbc.edu/groups/doit/posts/149089/589b/d33d704897be617d238e9ca864660b43/web/link?link=https%3A%2F%2Fdoit.umbc.edu%2Ftsc%2F" rel="nofollow external" class="bo"><span>Technology Support Center</span></a><span> to submit a help request. </span></p><br><p><span>Ray Soellner</span></p><p><span>Director of Network and Telecom // DoIT</span></p><p><span>UMBC</span></p><p><span><a href="mailto:rays1@umbc.edu">rays1@umbc.edu</a></span></p><div><span><br></span></div></span></div>
]]>
</Body>
<Summary>Effective 8/11/2025, all students will transition to a new site, umbc-students.webex.com, for Webex meetings. The functionalities and features of this new site URL will remain consistent with...</Summary>
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<NewsItem contentIssues="false" id="151220" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/151220">
<Title>Updated eduroam Certificate</Title>
<Tagline>DoIT has applied the annual certificate update for eduroam</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><div>Today, July 31st 2025, DoIT updated the certificate for the eduroam Wi-Fi network at UMBC to enhance security and privacy. This certificate must be updated annually.</div><div><br></div><div>If you see a message on your device asking you to verify or trust the certificate before connecting, or an error message about connecting to eduroam, then you should be able to fix those by using our eduroam setup guide below to configure your device for eduroam. That process takes about a minute, and afterwards you shouldn't see any alerts about subsequent certificate updates. Your device should connect automatically to the eduroam network while at UMBC, or at any other eduroam-supporting institution. You will need to repeat the process whenever you change your MyUMBC password.</div><div><br></div><div><a href="https://umbc.atlassian.net/wiki/spaces/faq/pages/30738370/How+do+I+connect+to+campus+wireless+Eduroam">https://umbc.atlassian.net/wiki/spaces/faq/pages/30738370/How+do+I+connect+to+campus+wireless+Eduroam</a> </div><div><br></div><div><br></div><div>Our setup guide has detailed instructions for common types of devices. If you have questions or need assistance getting connected or reconnected to eduroam, please contact the <a href="https://doit.umbc.edu/tsc/" rel="nofollow external" class="bo">Technology Support Center</a> (TSC).</div><div><br></div><div><span><p><span><br></span></p><p><span>Ray Soellner</span></p><p><span>Director of Network and Telecommunication Services // DoIT</span></p><p><span><a href="mailto:rays1@umbc.edu">rays1@umbc.edu</a></span></p><div><span><br></span></div></span></div></div>
]]>
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<Summary>Today, July 31st 2025, DoIT updated the certificate for the eduroam Wi-Fi network at UMBC to enhance security and privacy. This certificate must be updated annually.     If you see a message on...</Summary>
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<PostedAt>Thu, 31 Jul 2025 08:01:07 -0400</PostedAt>
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<NewsItem contentIssues="false" id="151186" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/151186">
<Title>GlobalProtect VPN Authentication Change</Title>
<Tagline>Login process for the GlobalProtect VPN has changed slightly</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>As part of a recent update, connecting to UMBC's GlobalProtect VPN system will use your computer’s default web browser when signing in.  This process differs from what VPN users may be familiar with where the authentication happens within the GlobalProtect client.</span></p><br><p><span>This change in process reflects a change in the default settings of the VPN system but offers VPN users a simpler experience. Using  the computer’s default browser allows the system to leverage other authentications to UMBC services thus reducing the number of logins required by the user. </span></p><br><p><span>After you authenticate, your browser may ask for confirmation about opening the GlobalProtect application. The exact phrasing of this confirmation will vary depending on your browser, but should include an option to "</span><span>Always Allow</span><span>" your browser to open GlobalProtect. Choosing this option will prevent you from being prompted in the future. </span></p><br><p><span>For more detailed instructions on this process see our FAQs below.</span></p><br><p><a href="https://umbc.atlassian.net/wiki/spaces/faq/pages/1041727490/Connecting+to+the+GlobalProtect+VPN+on+a+Mac" rel="nofollow external" class="bo"><span>https://umbc.atlassian.net/wiki/spaces/faq/pages/1041727490/Connecting+to+the+GlobalProtect+VPN+on+a+Mac</span></a></p><br><p><a href="https://umbc.atlassian.net/wiki/spaces/faq/pages/1097891869/Connecting+to+the+GlobalProtect+VPN+on+a+PC" rel="nofollow external" class="bo"><span>https://umbc.atlassian.net/wiki/spaces/faq/pages/1097891869/Connecting+to+the+GlobalProtect+VPN+on+a+PC</span></a></p><br><p><span>For questions about this or issues with the GlobalProtect VPN, please don’t hesitate to contact the </span><a href="https://my3.my.umbc.edu/groups/doit/posts/149089/589b/d33d704897be617d238e9ca864660b43/web/link?link=https%3A%2F%2Fdoit.umbc.edu%2Ftsc%2F" rel="nofollow external" class="bo"><span>Technology</span><span> Support Center</span></a><span>.</span></p><br><p><span>Ray Soellner</span></p><p><span>Director of Network and Telecommunication Services // DoIT</span></p><p><span><a href="mailto:rays1@umbc.edu">rays1@umbc.edu</a></span></p><div><span><br></span></div></span></div>
]]>
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<Summary>As part of a recent update, connecting to UMBC's GlobalProtect VPN system will use your computer’s default web browser when signing in.  This process differs from what VPN users may be familiar...</Summary>
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<PostedAt>Mon, 28 Jul 2025 08:11:51 -0400</PostedAt>
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<NewsItem contentIssues="false" id="151173" important="false" status="posted" url="https://my3.my.umbc.edu/groups/veterans/posts/151173">
<Title>July 24th Network Disruption</Title>
<Tagline>A short network disruption occurred at 8:45 p.m. on July 24</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>Around 8:45 p.m. last night, July 24th, the UMBC campus experienced a network outage. During that time network connectivity for resources both on and off campus would have been down. Service was restored within minutes but users may have experienced short disruptions until 11 p.m. while the network team worked to stabilize the campus firewalls.</span></p><p><strong><br></strong></p><p><span>This outage was the result of firewall software updates that did not go as planned. As of 7 a.m. this morning, July 25th, the firewalls and network environment is operating normally.</span></p><p><strong><br></strong></p><p><span>For questions or lingering network issues, please don’t hesitate to contact the </span><a href="https://my3.my.umbc.edu/groups/doit/posts/149089/589b/d33d704897be617d238e9ca864660b43/web/link?link=https%3A%2F%2Fdoit.umbc.edu%2Ftsc%2F" rel="nofollow external" class="bo"><span>Technology</span><span> Support Center</span></a><span>.</span></p><p><strong><br></strong></p><p><span>Ray Soellner</span></p><p><span>Director of Network and Telecommunication Services // DoIT</span></p><p><span><a href="mailto:rays1@umbc.edu">rays1@umbc.edu</a></span></p><div><span><br></span></div></span></div>
]]>
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<Summary>Around 8:45 p.m. last night, July 24th, the UMBC campus experienced a network outage. During that time network connectivity for resources both on and off campus would have been down. Service was...</Summary>
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<PostedAt>Fri, 25 Jul 2025 15:39:03 -0400</PostedAt>
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