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Box features a Trash folder, that allows you to recover files and folders that have been deleted.
By default all deleted items will be moved the the Trash location of your account and will be purged after 30 days. After this 30 days, there is no way to restore the file or folder.
Deleted items which have been moved to the Trash will still count against your total storage allocation. When items are deleted from a collaboration folder, both the owner and the user who deleted the item will be able to recover the items from the Trash. The item’s size will only be counted against the owner’s storage quota.
Accessing The Trash
To access the Trash, chose ‘Trash’ from the right sidebar on the “All Files and Folders Page” in the section marked “Resources.”
Recovering Items
On the Trash page you have the option to recover or empty the entire Trash folder, or specific items as needed. To empty or recover the entire folder, simply select “Empty All” or “Recover All” from the top of the page. Recovered files and folders will be restored to the location they were deleted from.
To recover or remove specific items from the trash, simply select the check box to the right of one or more items you want to recover or remove and either select ‘Delete’ or ‘Recover’ from the gray bar above the files.
The following will be restored along with the file:
- Description
- Tags
- Comments
- Tasks
- Share state (whether the shared link is enabled or disabled)
- Collaborators
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The following will NOT be restored when recovering:
- Expiration setting on shared links
- Expiration settings for deletion
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