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<NewsItem contentIssues="true" id="20935" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20935">
<Title>New Features and Enhancements in Blackboard Service Pack 9 (SP9)</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~anna" rel="nofollow external" class="bo">Anna Sniadach</a>
                </p>
            <div>
            <div><table><tbody>
    <tr><th colspan="2">Features</th></tr>
    <tr>
    <td> </td>
    <td><span><em><span><span>(click on the thumbnail to enlarge the image)</span></span></em></span></td>
    </tr>
    <tr>
    <td><span><span><strong>Course-to-Course Navigation - </strong></span>When in a course, click the Action Link next to the course title to jump from course to course to access the same page/tool. For example, if you are in one course’s Grade Center, you can jump to the next course’s Grade Center easily to complete your grading tasks. As a student, you can jump from one course’s announcement page to another.</span></td>
    <td><img width="100" src="/download/thumbnails/31917789/New_Course2Course.png" style="max-width: 100%; height: auto;"></td>
    </tr>
    <tr>
    <td colspan="1">
    <strong>Rubrics Update</strong> - Instructors can now create rubrics with a percentage range.  The <strong>Percentage Range</strong>option allows the achievement scores to be calculated as a percentage of the item being grade.<p>This item is accessed through the <strong>Course Tools</strong> -&gt; <strong>Rubrics</strong> link.</p>
    <p>Create a Rubric, and under <strong>Rubric Detail</strong>, select <strong>Percentage Range</strong> as the <strong>Rubric Type</strong>.</p>The <strong>Levels of Achievement</strong> are now available as a percentage range.</td>
    <td colspan="1"><img width="300" src="/download/thumbnails/31917789/Bb919+-+Rubric+Detail.png" style="max-width: 100%; height: auto;"></td>
    </tr>
    <tr>
    <td colspan="1">
    <p><strong>Course Availability</strong>-</p>
    <p>When a course is made unavailable to students this information is displayed in two places. The first is within the course, next to the home icon at the top of the course.</p>
    <p>The process for making a course available/unavailable has not changed, and is still changed from the <strong>Control Panel</strong> -&gt; <strong>Customization</strong> menu.</p>
    </td>
    <td colspan="1"><img src="https://wiki.umbc.edu/download/attachments/31917789/Bb919+Course+Unavailable.png?version=1&amp;modificationDate=1355240964820" style="max-width: 100%; height: auto;"></td>
    </tr>
    <tr>
    <td colspan="1">
    <p><strong>Automatic Regrading - </strong>Instructors can now fix problematic questions simply by editing the invalid question directly and having all the necessary updates flow automatically to the Grade Center. This option is found in the <strong>Tests, Surveys, and Pools</strong> -&gt; <strong>Tests</strong> -&gt; <strong>Tests Canvas</strong>.</p>
    <p>Once a test has been deployed and completed by at least one student, the re-grading option becomes available from the Test Canvas.</p>
    <p> </p>
    <p>Choose Delete and Re-grade to completely remove a problematic test question from a test and re-calculate student grades.</p>
    <p>Select Update and Re-grade to replace the point value for a question with a newly assigned point value.</p>
    </td>
    <td colspan="1"><img src="https://wiki.umbc.edu/download/attachments/31917789/Bb919+Re-grading.png?version=1&amp;modificationDate=1355241241823" style="max-width: 100%; height: auto;"></td>
    </tr>
    <tr>
    <td colspan="1">
    <strong>Content Area Changes in Appearance</strong> - The look of the <strong>Add Menu Item</strong> option to the <strong>Course Menu</strong>has changed.<p>Some of the options have been moved, and some have been renamed.</p>
    <p>The <strong>Module Page</strong> and <strong>Course Link</strong> items have been moved. The word “create” has been removed from each option. <strong>Course Link</strong> has replaced the previous “Create External Link”</p>
    </td>
    <td colspan="1"><img width="100" src="/download/thumbnails/31917789/Bb919+Content+Area+Changes.png" style="max-width: 100%; height: auto;"></td>
    </tr>
    <tr>
    <td colspan="1">
    <strong>View Grade History</strong>- The Grade History report provides details of each grade within the selected assignment.<p>This item is accessed through the Full Grade Center.</p>
    <p>Click the action link for the assignment and select Grade History.</p>The Grade History page for the assignment shows the dates, editors, attempt grades, and dates of submission.</td>
    <td colspan="1"><img width="100" src="/download/thumbnails/31917789/Bb919+Grade+history.png" style="max-width: 100%; height: auto;"></td>
    </tr>
    <tr>
    <td colspan="1">
    <strong>Course Menu Appearance and Function</strong> - Instructors can add content within content areas using the <strong>Build Content, Assessments, Tools</strong>, and <strong>Publisher Content</strong>options. The appearance of the options has change.<p>Within the <strong>Build Content</strong> option, two items have been modified. Under <em>Create</em>, URL is now renamed <strong>Web link</strong>.</p>Under New Page, “Tools Area” has been moved to the new <strong>Tools</strong> option, with more tools available in the drop-down list.</td>
    <td colspan="1"><img width="300" src="/download/thumbnails/31917789/New_Content_Area_Bar.png" style="max-width: 100%; height: auto;"></td>
    </tr>
    <tr>
    <td colspan="1">
    <strong>Negative Partial Credit for Test Questions</strong>- Instructors can now offer negative partial credit for test questions. This option is accessed while editing a test.<ol>
    <li>Turn on the partial credit and negative scores in the <strong>Question Settings</strong> menu.</li>
    <li>While editing a test question, under <strong>Options</strong>, select <strong>Allow Partial Credit</strong>, then select <strong>Allow Negative Scores for Incorrect Answers</strong>.</li>
    </ol>Underneath each answer option that will receive negative points; enter the Partial Credit Percentage as a negative number. </td>
    <td colspan="1"> </td>
    </tr>
    <tr>
    <td colspan="1">
    <strong>Course Themes</strong>- Course themes provide an easy way to create a visually engaging course environment. Course Themes add a background image to the course display and change the color of the user interface, including the Course Menu, buttons, and controls.<p>Instructors can apply one of the available themes to match their design preferences and teaching methods.</p>
    <p>Course Themes can be accessed in two ways</p>
    <ol><li>
    <strong>Control Panel</strong> -&gt; <strong>Customization</strong> -&gt; <strong>Quick Setup Guide</strong> -&gt; <strong>Choose a Course Theme</strong>
    </li></ol>Click the <strong>Change Course Theme</strong> color wheel icon located next to the Edit Mode switch.</td>
    <td colspan="1"><img width="100" src="/download/thumbnails/31917789/Bb919+Course+Themes.png" style="max-width: 100%; height: auto;"></td>
    </tr>
    </tbody></table></div>
    <p> </p>
    <p> </p>
    <h2>Rate this Article</h2>
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<Summary>Page             edited by                     Anna Sniadach                                  Features (click on the thumbnail to enlarge the image)Course-to-Course Navigation - When in a course,...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=31917789</Website>
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<PostedAt>Tue, 11 Dec 2012 10:58:43 -0500</PostedAt>
<EditAt>Tue, 11 Dec 2012 12:02:47 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="20923" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20923">
<Title>Finals Break: The End of Technology</Title>
<Body>
<![CDATA[
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    <div>
    <span>by Craig Berger</span>
    </div>
    <div>
    <span><br></span>
    </div>
    <div>
    <span><span>So here's something to consider if you want to put aside papers and exams for a few minutes: What would you do if every electronic device became inoperable forever, and you were suddenly living without technology?</span></span>
    </div>
    <div>
    <u><br></u>
    </div>
    <div>
    <u>One Second After</u><span>, a post-apocalyptic novel set in rural North Carolina, tells the story of an electromagnetic pulse (EMP) attack on the United States and its effects on the small town of Black Mountain. </span><span>To answer the question you're probably asking first: An EMP is simply a burst of electromagnetic radiation. In the book, the burst happened as a consequence of a nuclear device (or a few) detonating in the air over the United States. The sudden increase in electromagnetic radiation leads to surges in electric currents, frying and disabling all electronic devices. In the story, cars shut down on highways, leaving hundreds stranded, phone lines immediately went down, and no television or radio was available (if you've seen the show "Revolution" on NBC, you get the picture). The only operable device is a 1959 Ford Edsel, which doesn't have any electronic equipment and therefore was immune to the radiation. </span><span>The characters living in Black Mountain struggle to survive after sharply moving from 21st Century conditions to life in a 19th Century reality. Governance, securing the community, treating disease, preserving and rationing food, living off the land, and even hand-washing clothes emerge as problems to tackle. In the novel, the community realizes that it is nowhere near prepared to take on these challenges.  </span>
    </div>
    <div>
    <span><br></span>
    </div>
    <div>
    <span>I couldn't help but think about my own existence should this, or something similar, happen. While I have been blessed with a strong sense of direction and could probably make do without Apple Maps on my phone, would I be able to trek 330 miles toward Ohio and my family, fending off other nomads, a lack of food/drink, and Mother Nature? Would my family even stay put, or would they be gone when I arrive? I realized that should this happen, I might regret spending all that time teaching my grandparents how to use their PC, e-mail, Facebook, and Twitter, wishing instead that I had asked about canning or constructing an outhouse. It's interesting that the very skills, knowledge, or devices we discount and even mock as outdated and passe are things on which we'd need to rely. </span>
    </div>
    <div>
    <span><br></span>
    </div>
    <div>
    <span>So where would I go and what would I do? It would depend on when it happened. If I was at UMBC, I'd most likely be helping to maintain some order in the short-term. If I had the fortune of being at home, I'd probably hunker down in my apartment and attempt to decipher what had happened. Luckily, my apartment itself is on the third floor and is fairly secure, so I think I'd be safe for at least a little while. My first stop after making the decision to venture out would most likely be the library, in search of old how-to books. Of course, I'd need to identify a way of getting inside the building if the doors weren't already unlocked--would I be too hesitant to break in and steal? Or would I already feel desperate enough to not give it thought? I would also need to consider my lack of transportation if I was able to gain access; I'd only be able to take so many books with me at once. And then food--while I could probably attempt to loot the nearest grocery store, a more long-term, sustainable solution would probably involve learning how to live off the land, including hunting and identifying a fresh supply of water.</span>
    </div>
    <div>
    <br>
    </div>
    <div>
    <span><em>What about you? Given what you know about your talents and skills, how might you proceed in a similar scenario? What would UMBC be like? Where would you go, and what's the first thing you'd do? What have I forgotten?</em></span><em><br><br><a href="http://cocreateumbc.blogspot.com/" rel="nofollow external" class="bo">Co-Create UMBC</a> is a blog for and about UMBC, written by David Hoffman and Craig Berger from the Office of Student Life. Join the <a href="http://my.umbc.edu/groups/co-create" rel="nofollow external" class="bo">Co-Create UMBC group</a> on MyUMBC. Like <a href="https://www.facebook.com/cocreateumbc" rel="nofollow external" class="bo">Co-Create UMBC on Facebook</a>. And follow <a href="https://twitter.com/CoCreateUMBC" rel="nofollow external" class="bo">David</a> and <a href="https://twitter.com/CraigBerger" rel="nofollow external" class="bo">Craig</a> on Twitter.</em><span> </span><span><em><br></em></span>
    </div>
    <div>
    <span><br></span>
    </div>
    
    </div>
]]>
</Body>
<Summary>by Craig Berger         So here's something to consider if you want to put aside papers and exams for a few minutes: What would you do if every electronic device became inoperable forever, and you...</Summary>
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<PostedAt>Tue, 11 Dec 2012 09:50:00 -0500</PostedAt>
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<NewsItem contentIssues="false" id="20913" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20913">
<Title>Plant Sensory Systems Awarded $1.8 Million</Title>
<Tagline>from ARPA-E to Engineer Beets for Biofuel</Tagline>
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<![CDATA[
    <div class="html-content">
    <h5>Plant Sensory Systems Awarded $1.8 Million</h5>
    <h5>from ARPA-E to Engineer Beets for Biofuel <br>
    </h5>
    
    <p><em>The award will support the development of high-output,
    low-input energy beets, optimized for biofuel production</em></p>
    
    
    
    <p>Plant Sensory Systems, LLC today announced the award of $1.8
    million in funding from the US Department of Energy’s Advanced Research
    Projects Agency-Energy (ARPA-E). The award will support a three-year program to
    develop an enhanced energy (sugar) beet, optimized for biofuel production. The
    beets will be engineered to use fertilizer and water more efficiently and
    produce higher levels of fermentable sugars compared to current feedstocks. The
    new beet crop will have lower production costs and increased yield for biofuels
    without competing against food-grade sugar.</p>
    
    
    
    <p>“ARPA-E’s support will allow us to accelerate the
    development of the enhanced energy beets for biofuel,” said Frank Turano, Plant
    Sensory Systems’ Chief Research Officer. “We anticipate a 30% increase in
    fermentable sugars which will substantially increase domestic fuel production.
    The benefits will be shared by a number of entities in the biofuel supply chain
    including beet producers as well as the biorefineries.”</p>
    
    
    
    <p>The energy-beet project, headed by Dr. Frank Turano, will be
    conducted in collaboration with Dr. Ann Smigocki, a sugar beet research
    geneticist at the US Department of Agriculture, Beltsville, MD and economists
    at North Dakota State University led by Dr. David Ripplinger. The team will
    work closely with ARPA-E to expedite the development and commercialization of
    the enhanced beets for biofuel production.</p>
    
    
    
    <p>ARPA-E supports transformational research that translates
    science into breakthrough energy technologies that are too early for
    private-sector investment. Projects are selected through a merit-based process
    that is highly competitive. Plant Sensory Systems’ Energy-Beet project was one
    of 66 projects selected from thousands of concept papers and hundreds of full
    applications. </p>
    
    
    
    <p>“The 66 projects selected today represent the true mission
    of ARPA-E: swinging for the fences and trying to hit home runs to support
    development of the most innovative technologies and change what’s possible for
    America’s energy future,” said Energy Secretary Steven Chu.</p>
    
    
    
    <p>Plant Sensory Systems’ Energy-Beet project is one such
    innovated project whose goals are closely aligned with ARPA-E’s mission. If
    successful, the engineered beets will enhance the economic and energy security
    of the US by expanding and diversifying the biofuel feedstock in the US and
    increasing the biofuel production capacity per acre, and they will reduce
    energy-related emissions by requiring less nitrogen fertilizer.</p>
    
    <p> </p>
    
    <p>About Plant Sensory Systems</p>
    
    <p>Plant Sensory Systems, LLC is a privately held agricultural
    biotechnology company that develops technologies to improve crop performance
    for production of food, feed, fiber, biofuel and bio-based products. Plant
    Sensory Systems has developed traits that increase yields, improve nitrogen and
    water use efficiency, promote tolerance to drought and high temperature, increase
    seed oil content for biofuel production, and enhance nutritional value. The
    company is located in Baltimore, Maryland at bwtech@UMBC Research and
    Technology Park. For more information visit: <a href="http://www.plantsensorysystems.com">http://www.plantsensorysystems.com</a></p>
    
    </div>
]]>
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<Summary>Plant Sensory Systems Awarded $1.8 Million  from ARPA-E to Engineer Beets for Biofuel      The award will support the development of high-output, low-input energy beets, optimized for biofuel...</Summary>
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<PostedAt>Tue, 11 Dec 2012 09:22:42 -0500</PostedAt>
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</NewsItem>

<NewsItem contentIssues="true" id="20916" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20916">
<Title>Can I use Box for my Departmental share drive?</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~amocko1" rel="nofollow external" class="bo">Andrea Mocko</a>
                </p>
            <div>
            <h2>Tell Me</h2>
    <p>Yes, you can use Box to supplement or replace your Active Directory shares.</p>
    <div><div>
    <p><strong>Benefits</strong></p>
    <ul>
    <li>Anytime, anywhere, any device access to your departmental files</li>
    <li>You control the sharing of files and folders</li>
    <li>Ability to view previous versions of files (e.g. Word, Powerpoint, Excel, PDF etc.)</li>
    <li>Increased security</li>
    <li>Mobile device access to your important files</li>
    <li>Increased availability of files for academic and business continuity</li>
    </ul>
    </div></div>
    <p>To create a departmental share we need to do some work on our side first.</p>
    <ol>
    <li>
    <strong><a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo">Submit a ticket</a> </strong>to DoIT with the following information:<ol>
    <li>Requestor's name and full contact information</li>
    <li>Name(s) of individual(s) in your department that will be "Co-Admin" on the department account. This should only be a few people.</li>
    </ol>
    </li>
    <li>
    <strong>DoIT will contact you</strong> to make sure your are familiar with how this will work. Permissions work a little differently in Box so we want to make sure you are familiar with the system before moving your departmental files.</li>
    </ol>
    <h2>Rate this Article</h2>
    <p>
    
    
    
    
    <strong>Was this helpful?</strong>
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]]>
</Body>
<Summary>Page             edited by                     Andrea Mocko                                  Tell Me  Yes, you can use Box to supplement or replace your Active Directory shares.     Benefits...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=31918675</Website>
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<PostedAt>Tue, 11 Dec 2012 09:20:44 -0500</PostedAt>
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</NewsItem>

<NewsItem contentIssues="false" id="20917" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20917">
<Title>Referral Traffic</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~anna" rel="nofollow external" class="bo">Anna Sniadach</a>
                </p>
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                    (22)
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                    (20)
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        </ol>
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                    (5)
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                    (5)
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            <li>
            
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                    (4)
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                    (3)
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                    (2)
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                    (2)
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    </td>
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]]>
</Body>
<Summary>Page             edited by                     Anna Sniadach                                                                           Collapse all                               Expand all  ...</Summary>
<Website>https://wiki.umbc.edu/display/faq/Referral+Traffic</Website>
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<PostedAt>Tue, 11 Dec 2012 09:02:13 -0500</PostedAt>
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</NewsItem>

<NewsItem contentIssues="true" id="20918" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20918">
<Title>Search Terms</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~anna" rel="nofollow external" class="bo">Anna Sniadach</a>
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<Summary>Page             edited by                     Anna Sniadach                                                                           Collapse all                               Expand all  ...</Summary>
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<Summary>Page             edited by                     Anna Sniadach                                                                           Collapse all                               Expand all  ...</Summary>
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<Title>Last Week</Title>
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                                                        <a href="/pages/viewpage.action?pageId=1867917" rel="nofollow external" class="bo">How do I view and edit contacts in Gmail?</a>
                        
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                                                        <a href="/pages/viewpage.action?pageId=31195506" rel="nofollow external" class="bo">How do I post a news blog in myUMBC groups?</a>
                        
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                                                        <a href="/display/faq/Software+Downloads" rel="nofollow external" class="bo">Software Downloads</a>
                        
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                                                        <a href="/display/faq/Blackboard" rel="nofollow external" class="bo">Blackboard</a>
                        
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                                                        <a href="/display/faq/Computer+Labs" rel="nofollow external" class="bo">Computer Labs</a>
                        
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                                                        <a href="/display/faq/Email" rel="nofollow external" class="bo">Email</a>
                        
                                    (346)
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                                                        <a href="/display/faq/Accounts" rel="nofollow external" class="bo">Accounts</a>
                        
                                    (334)
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                                                        <a href="/pages/viewpage.action?pageId=1867886" rel="nofollow external" class="bo">How do I connect via VPN?</a>
                        
                                    (311)
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                                                        <a href="/pages/viewpage.action?pageId=1867942" rel="nofollow external" class="bo">I have forgotten my myUMBC password. What should I do?</a>
                        
                                    (236)
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                                                        <a href="/pages/viewpage.action?pageId=2851116" rel="nofollow external" class="bo">Why can't I see my Blackboard course?</a>
                        
                                    (234)
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                                                        <a href="/display/faq/Audio+Visual+Services" rel="nofollow external" class="bo">Audio Visual Services</a>
                        
                                    (230)
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                                                        <a href="/pages/viewpage.action?pageId=3637305" rel="nofollow external" class="bo">How do I setup Thunderbird for UMBC Gmail?</a>
                        
                                    (228)
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                                                        <a href="/display/faq/Web+Publishing" rel="nofollow external" class="bo">Web Publishing</a>
                        
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                                                        <a href="/pages/viewpage.action?pageId=1867941" rel="nofollow external" class="bo">How do I create a myUMBC portal account?</a>
                        
                                    (223)
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                            <li>
                    
                                                        <a href="/pages/viewpage.action?pageId=4194934" rel="nofollow external" class="bo">How do I setup my iPhone, iPod Touch, or iPad to read UMBC Gmail?</a>
                        
                                    (221)
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                                                        <a href="/display/faq/Library" rel="nofollow external" class="bo">Library</a>
                        
                                    (220)
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                                                        <a href="/pages/viewpage.action?pageId=5244802" rel="nofollow external" class="bo">How do I clear my Java cache?</a>
                        
                                    (219)
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                                                        <a href="/pages/viewpage.action?pageId=1867888" rel="nofollow external" class="bo">How do I connect to VPN with Safari on a Mac computer?</a>
                        
                                    (216)
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                                                        <a href="/pages/viewpage.action?pageId=1867878" rel="nofollow external" class="bo">What is fixit, FXIT, or "fix it"?</a>
                        
                                    (211)
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    <ol>
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                        Anonymous users
            
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                        <a href="/display/~amocko1" rel="nofollow external" class="bo">Andrea Mocko</a>        
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                        <a href="/display/~anna" rel="nofollow external" class="bo">Anna Sniadach</a>        
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                        <a href="/display/~will3" rel="nofollow external" class="bo">Billy Schneider</a>        
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                        <a href="/display/~jhack" rel="nofollow external" class="bo">Janet Hack</a>        
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                        <a href="/display/~ziegenfu" rel="nofollow external" class="bo">Cory Ziegenfuss</a>        
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                        <a href="/display/~fritz" rel="nofollow external" class="bo">John Fritz</a>        
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                        <a href="/display/~mikec" rel="nofollow external" class="bo">Michael Carlin</a>        
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                        <a href="/display/~sjohn4" rel="nofollow external" class="bo">Shaun Johnson</a>        
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                        <a href="/display/~amocko1" rel="nofollow external" class="bo">Andrea Mocko</a>        
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                        <a href="/display/~anna" rel="nofollow external" class="bo">Anna Sniadach</a>        
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                        <a href="/display/~fritz" rel="nofollow external" class="bo">John Fritz</a>        
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                        <a href="/display/~bjolles1" rel="nofollow external" class="bo">Benjamin Jolles</a>        
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<NewsItem contentIssues="false" id="20909" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20909">
<Title>Previous Month</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~anna" rel="nofollow external" class="bo">Anna Sniadach</a>
                </p>
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                <span>Collapse all</span>
                <div>
                    <a href="#" rel="nofollow external" class="bo">Expand all</a>  
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    </p>
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    <td>
    <h2>Popular Articles</h2>            <table>
                            <tbody>
    <tr>
                    <td>
                    
                                                        <a href="/pages/viewpage.action?pageId=1867917" rel="nofollow external" class="bo">How do I view and edit contacts in Gmail?</a>
                                        </td>
    
                                        <td>2389</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/display/faq/Find+Help" rel="nofollow external" class="bo">Find Help</a>
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                                        <td>2367</td>
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                            <tr>
                    <td>
                    
                                                        <a href="/pages/viewpage.action?pageId=31195506" rel="nofollow external" class="bo">How do I post a news blog in myUMBC groups?</a>
                                        </td>
    
                                        <td>2002</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/display/faq/Software+Downloads" rel="nofollow external" class="bo">Software Downloads</a>
                                        </td>
    
                                        <td>1671</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/display/faq/Blackboard" rel="nofollow external" class="bo">Blackboard</a>
                                        </td>
    
                                        <td>1351</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/display/faq/Computer+Labs" rel="nofollow external" class="bo">Computer Labs</a>
                                        </td>
    
                                        <td>411</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/display/faq/Email" rel="nofollow external" class="bo">Email</a>
                                        </td>
    
                                        <td>345</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/display/faq/Accounts" rel="nofollow external" class="bo">Accounts</a>
                                        </td>
    
                                        <td>335</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/pages/viewpage.action?pageId=1867886" rel="nofollow external" class="bo">How do I connect via VPN?</a>
                                        </td>
    
                                        <td>312</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/pages/viewpage.action?pageId=1867942" rel="nofollow external" class="bo">I have forgotten my myUMBC password. What should I do?</a>
                                        </td>
    
                                        <td>237</td>
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                            <tr>
                    <td>
                    
                                                        <a href="/pages/viewpage.action?pageId=2851116" rel="nofollow external" class="bo">Why can't I see my Blackboard course?</a>
                                        </td>
    
                                        <td>236</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/display/faq/Audio+Visual+Services" rel="nofollow external" class="bo">Audio Visual Services</a>
                                        </td>
    
                                        <td>233</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/pages/viewpage.action?pageId=3637305" rel="nofollow external" class="bo">How do I setup Thunderbird for UMBC Gmail?</a>
                                        </td>
    
                                        <td>230</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/display/faq/Web+Publishing" rel="nofollow external" class="bo">Web Publishing</a>
                                        </td>
    
                                        <td>227</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/pages/viewpage.action?pageId=1867941" rel="nofollow external" class="bo">How do I create a myUMBC portal account?</a>
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                                        <td>223</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/display/faq/Library" rel="nofollow external" class="bo">Library</a>
                                        </td>
    
                                        <td>220</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/pages/viewpage.action?pageId=5244802" rel="nofollow external" class="bo">How do I clear my Java cache?</a>
                                        </td>
    
                                        <td>218</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/pages/viewpage.action?pageId=4194934" rel="nofollow external" class="bo">How do I setup my iPhone, iPod Touch, or iPad to read UMBC Gmail?</a>
                                        </td>
    
                                        <td>216</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/pages/viewpage.action?pageId=1867888" rel="nofollow external" class="bo">How do I connect to VPN with Safari on a Mac computer?</a>
                                        </td>
    
                                        <td>216</td>
                                </tr>
                            <tr>
                    <td>
                    
                                                        <a href="/display/faq/Clickers" rel="nofollow external" class="bo">Clickers</a>
                                        </td>
    
                                        <td>210</td>
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            <li>
            
                        Anonymous users
            
                    (29737)
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                        <a href="/display/~amocko1" rel="nofollow external" class="bo">Andrea Mocko</a>        
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                        <a href="/display/~anna" rel="nofollow external" class="bo">Anna Sniadach</a>        
                    (449)
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                        <a href="/display/~will3" rel="nofollow external" class="bo">Billy Schneider</a>        
                    (51)
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                        <a href="/display/~jhack" rel="nofollow external" class="bo">Janet Hack</a>        
                    (41)
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                        <a href="/display/~ziegenfu" rel="nofollow external" class="bo">Cory Ziegenfuss</a>        
                    (28)
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                        <a href="/display/~fritz" rel="nofollow external" class="bo">John Fritz</a>        
                    (27)
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            <li>
            
                        <a href="/display/~mikec" rel="nofollow external" class="bo">Michael Carlin</a>        
                    (27)
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                        <a href="/display/~jcoste1" rel="nofollow external" class="bo">Joan Costello</a>        
                    (22)
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                    (20)
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    <h2>Top Contributors</h2>
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                    (104)
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                    (7)
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                        <a href="/display/~ziegenfu" rel="nofollow external" class="bo">Cory Ziegenfuss</a>        
                    (5)
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                        <a href="/display/~mikec" rel="nofollow external" class="bo">Michael Carlin</a>        
                    (5)
                </li>
            <li>
            
                        <a href="/display/~jcoste1" rel="nofollow external" class="bo">Joan Costello</a>        
                    (4)
                </li>
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                        <a href="/display/~jhack" rel="nofollow external" class="bo">Janet Hack</a>        
                    (3)
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