<?xml version="1.0"?>
<News hasArchived="true" page="9242" pageCount="10750" pageSize="10" timestamp="Fri, 14 Aug 2026 10:37:16 -0400" url="https://my3.my.umbc.edu/posts.xml?mode=activity&amp;page=9242">
<NewsItem contentIssues="true" id="19763" important="false" status="posted" url="https://my3.my.umbc.edu/posts/19763">
<Title>How do I share or email a Find Help article?</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~amocko1%0A" rel="nofollow external" class="bo">Andrea Mocko</a>
                </p>
            <div>
            <h2>Show me</h2>
    <p><span> </span><a href="http://www.youtube.com/watch?v=NXsY75C6mF0" rel="nofollow external" class="bo"><img src="https://wiki.umbc.edu/download/attachments/21725262/myUMBCplayico.png?version=1&amp;modificationDate=1313153574000&amp;api=v2" style="max-width: 100%; height: auto;"></a><br> Video Length - 01:24</p>
    <h2>Tell me</h2>
    <ol>
    <li>Click the <strong>Log In</strong> link to the left of the <em>Search</em> field.</li>
    <li>Enter your <em>myUMBC</em> account information.</li>
    <li>Click the <strong>Share</strong> link.</li>
    <li>
    <p>Enter the recipient's email address.</p>    <div>
                                
                    <div>
                                <p><span>This is not limited to @umbc.edu email address. You can also email to yahoo.com, verizon.net, gmail.com, etc.</span></p>
                        </div>
        </div>
    </li>
    <li>Enter a brief note describing the article.</li>
    <li>Click the <strong>Share</strong> button.</li>
    </ol>
    <h2>Rate this Article</h2>
    <p>
    
    
    
    
    <strong>Was this helpful?</strong>
    <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D27296830&amp;q=0&amp;v=1&amp;s=faq&amp;l=faq+wiki" rel="nofollow external" class="bo">Yes</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D27296830" rel="nofollow external" class="bo">No</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D27296830" rel="nofollow external" class="bo">Correct or Suggest an Article</a>
     | <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D27296830&amp;q=0&amp;v=0&amp;s=faq&amp;l=faq+wiki" rel="nofollow external" class="bo">Request Help</a></p>
        </div>
            <div>
           <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=27296830" rel="nofollow external" class="bo">View Online</a>
                  ·
           <a href="https://wiki.umbc.edu/pages/diffpagesbyversion.action?pageId=27296830&amp;revisedVersion=9&amp;originalVersion=8" rel="nofollow external" class="bo">View Changes Online</a>       
                      </div>
    </div></div>
]]>
</Body>
<Summary>Page             edited by                     Andrea Mocko                                  Show me     Video Length - 01:24  Tell me   Click the Log In link to the left of the Search field....</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=27296830</Website>
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<Tag>faq</Tag>
<Tag>wiki</Tag>
<Group token="retired-428">UMBC FAQ</Group>
<GroupUrl>https://my3.my.umbc.edu/groups/retired-428</GroupUrl>
<AvatarUrl>https://assets3-my.umbc.edu/images/avatars/group/1/xsmall.png?1786448318</AvatarUrl>
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<AvatarUrl size="xlarge">https://assets2-my.umbc.edu/images/avatars/group/1/xlarge.png?1786448318</AvatarUrl>
<AvatarUrl size="large">https://assets4-my.umbc.edu/images/avatars/group/1/large.png?1786448318</AvatarUrl>
<AvatarUrl size="medium">https://assets3-my.umbc.edu/images/avatars/group/1/medium.png?1786448318</AvatarUrl>
<AvatarUrl size="small">https://assets4-my.umbc.edu/images/avatars/group/1/small.png?1786448318</AvatarUrl>
<AvatarUrl size="xsmall">https://assets3-my.umbc.edu/images/avatars/group/1/xsmall.png?1786448318</AvatarUrl>
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<Sponsor>UMBC FAQ</Sponsor>
<PawCount>1</PawCount>
<CommentCount>0</CommentCount>
<CommentsAllowed>true</CommentsAllowed>
<PostedAt>Tue, 20 Nov 2012 13:14:32 -0500</PostedAt>
<EditAt>Mon, 05 Aug 2013 11:19:21 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="19764" important="false" status="posted" url="https://my3.my.umbc.edu/posts/19764">
<Title>How do I request a Confluence wiki space?</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~amocko1" rel="nofollow external" class="bo">Andrea Mocko</a>
                </p>
            <div>
            <h2>Tell me</h2>
    <ol>
    <li>Go to <a href="http://my.umbc.edu" rel="nofollow external" class="bo">http://my.umbc.edu</a>
    </li>
    <li>Click <strong>Help</strong> -&gt; <strong>Request Help</strong>
    </li>
    <li>Enter your myUMBC username and password when prompted and click <strong>Login</strong>
    </li>
    <li>Click the <strong>New Ticket</strong> link located on the left column</li>
    <li>Select <strong>Computing &amp; Technology</strong>
    </li>
    <li>Enter <strong>Confluence wiki space request</strong> on the <em>Subject:</em> field</li>
    <li>Select <strong>Web Development</strong> on the field labeled <em>DoIT-Information Technology</em>
    </li>
    <li>Include the following information in the <em>Describe the issue below:</em>text area<ul>
    <li>Desired spacekey - Each space has a unique identifier called the spacekey. This is generally a three to four letter abbreviation for your new space</li>
    <li>Desired space name</li>
    <li>Brief description of the space</li>
    <li>Designated space owner</li>
    </ul>
    </li>
    <li>Click <strong>Create Ticket</strong> button</li>
    </ol>
    <h2>Rate this Article</h2>
    <p>
    
    
    
    
    <strong>Was this helpful?</strong>
    <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D24478355&amp;q=0&amp;v=1&amp;s=faq&amp;l=wiki" rel="nofollow external" class="bo">Yes</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D24478355" rel="nofollow external" class="bo">No</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D24478355" rel="nofollow external" class="bo">Correct or Suggest an Article</a>
     | <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D24478355&amp;q=0&amp;v=0&amp;s=faq&amp;l=wiki" rel="nofollow external" class="bo">Request Help</a></p>
    <p><a href="http://my.umbc.edu/help/request" rel="nofollow external" class="bo"><img src="https://wiki.umbc.edu/download/attachments/29853066/RequestHelpicon.png?version=1&amp;modificationDate=1335472984000" style="max-width: 100%; height: auto;"></a></p>
        </div>
            <div>
           <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=24478355" rel="nofollow external" class="bo">View Online</a>
                  ·
           <a href="https://wiki.umbc.edu/pages/diffpagesbyversion.action?pageId=24478355&amp;revisedVersion=8&amp;originalVersion=7" rel="nofollow external" class="bo">View Changes Online</a>       
                      </div>
    </div></div>
]]>
</Body>
<Summary>Page             edited by                     Andrea Mocko                                  Tell me   Go to http://my.umbc.edu  Click Help -&gt; Request Help  Enter your myUMBC username and...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=24478355</Website>
<TrackingUrl>https://my3.my.umbc.edu/api/v0/pixel/news/19764/guest@my.umbc.edu/33cbf0d06c5cf4e82f0bfb72492bc86e/api/pixel</TrackingUrl>
<Tag>faq</Tag>
<Tag>wiki</Tag>
<Group token="retired-428">UMBC FAQ</Group>
<GroupUrl>https://my3.my.umbc.edu/groups/retired-428</GroupUrl>
<AvatarUrl>https://assets3-my.umbc.edu/images/avatars/group/1/xsmall.png?1786448318</AvatarUrl>
<AvatarUrl size="original">https://assets2-my.umbc.edu/images/avatars/group/1/original.png?1786448318</AvatarUrl>
<AvatarUrl size="xxlarge">https://assets4-my.umbc.edu/images/avatars/group/1/xxlarge.png?1786448318</AvatarUrl>
<AvatarUrl size="xlarge">https://assets2-my.umbc.edu/images/avatars/group/1/xlarge.png?1786448318</AvatarUrl>
<AvatarUrl size="large">https://assets4-my.umbc.edu/images/avatars/group/1/large.png?1786448318</AvatarUrl>
<AvatarUrl size="medium">https://assets3-my.umbc.edu/images/avatars/group/1/medium.png?1786448318</AvatarUrl>
<AvatarUrl size="small">https://assets4-my.umbc.edu/images/avatars/group/1/small.png?1786448318</AvatarUrl>
<AvatarUrl size="xsmall">https://assets3-my.umbc.edu/images/avatars/group/1/xsmall.png?1786448318</AvatarUrl>
<AvatarUrl size="xxsmall">https://assets3-my.umbc.edu/images/avatars/group/1/xxsmall.png?1786448318</AvatarUrl>
<Sponsor>UMBC FAQ</Sponsor>
<PawCount>0</PawCount>
<CommentCount>0</CommentCount>
<CommentsAllowed>true</CommentsAllowed>
<PostedAt>Tue, 20 Nov 2012 13:14:07 -0500</PostedAt>
</NewsItem>

<NewsItem contentIssues="true" id="19765" important="false" status="posted" url="https://my3.my.umbc.edu/posts/19765">
<Title>How do I get a tiny URL from a Find Help article?</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~amocko1" rel="nofollow external" class="bo">Andrea Mocko</a>
                </p>
            <div>
            <h2>Show me</h2>
    <p><a href="http://www.youtube.com/watch?v=CNibEFQrn9U" rel="nofollow external" class="bo"><img src="http://img.youtube.com/vi/CNibEFQrn9U/1.jpg" style="max-width: 100%; height: auto;"></a></p>
    <p>Video Length - 00:55<br><br></p>
    <h2>Tell me</h2>
    <ol>
    <li>Go to the Find Help article</li>
    <li>Click <strong>Tools</strong>
    </li>
    <li>Select <strong>Info</strong>
    </li>
    <li>Copy <em>Tiny URL</em> value</li>
    <li>Paste in email, RT ticket, or other documents as needed</li>
    </ol>
    <h2>Rate this Article</h2>
    <p>
    
    
    
    
    <strong>Was this helpful?</strong>
    <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D27296823&amp;q=0&amp;v=1&amp;s=faq&amp;l=faq" rel="nofollow external" class="bo">Yes</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D27296823" rel="nofollow external" class="bo">No</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D27296823" rel="nofollow external" class="bo">Correct or Suggest an Article</a>
     | <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D27296823&amp;q=0&amp;v=0&amp;s=faq&amp;l=faq" rel="nofollow external" class="bo">Request Help</a></p>
    <p><a href="http://my.umbc.edu/help/request" rel="nofollow external" class="bo"><img src="https://wiki.umbc.edu/download/attachments/29853066/RequestHelpicon.png?version=1&amp;modificationDate=1335472984000" style="max-width: 100%; height: auto;"></a></p>
        </div>
            <div>
           <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=27296823" rel="nofollow external" class="bo">View Online</a>
                  ·
           <a href="https://wiki.umbc.edu/pages/diffpagesbyversion.action?pageId=27296823&amp;revisedVersion=7&amp;originalVersion=6" rel="nofollow external" class="bo">View Changes Online</a>       
                      </div>
    </div></div>
]]>
</Body>
<Summary>Page             edited by                     Andrea Mocko                                  Show me    Video Length - 00:55    Tell me   Go to the Find Help article  Click Tools  Select Info...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=27296823</Website>
<TrackingUrl>https://my3.my.umbc.edu/api/v0/pixel/news/19765/guest@my.umbc.edu/c777c05ce0323ec26d2dabbf767d2606/api/pixel</TrackingUrl>
<Tag>faq</Tag>
<Group token="retired-428">UMBC FAQ</Group>
<GroupUrl>https://my3.my.umbc.edu/groups/retired-428</GroupUrl>
<AvatarUrl>https://assets3-my.umbc.edu/images/avatars/group/1/xsmall.png?1786448318</AvatarUrl>
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<AvatarUrl size="large">https://assets4-my.umbc.edu/images/avatars/group/1/large.png?1786448318</AvatarUrl>
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<AvatarUrl size="small">https://assets4-my.umbc.edu/images/avatars/group/1/small.png?1786448318</AvatarUrl>
<AvatarUrl size="xsmall">https://assets3-my.umbc.edu/images/avatars/group/1/xsmall.png?1786448318</AvatarUrl>
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<Sponsor>UMBC FAQ</Sponsor>
<PawCount>0</PawCount>
<CommentCount>0</CommentCount>
<CommentsAllowed>true</CommentsAllowed>
<PostedAt>Tue, 20 Nov 2012 13:13:57 -0500</PostedAt>
</NewsItem>

<NewsItem contentIssues="false" id="19766" important="false" status="posted" url="https://my3.my.umbc.edu/posts/19766">
<Title>How do I add a comment on a Confluence wiki page?</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~amocko1%0A" rel="nofollow external" class="bo">Andrea Mocko</a>
                </p>
            <div>
            <h2>Tell me</h2>
    <p><img src="https://wiki.umbc.edu/s/en_GB-1988229788/4249/84a11b3502ae79dd6028856f37ff89838963c1cc.32/_/images/icons/emoticons/information.png" alt="(info)" style="max-width: 100%; height: auto;"> The location of the <em>Add a comment</em> link will depend on the Confluence theme deployed on the page.</p>
    <p>A comment is a remark, question, or any other additional information you wish to add to a page pertaining to the topic the page covers. Comments are a means by which a community of users can collaborate with each other on the site. You can leave a comment on any page or news item in Confluence.</p>
    <p>Comments have the same editing options and use the same editor as pages. When you attach a file to a comment, however, it attaches the file to the page, not the comment.</p>
    <ol>
    <li>Go to the Confluence wiki page you want to comment</li>
    <li>Click the <strong>Add a comment</strong> link on the bottom of the page<br> OR</li>
    <li>Click <strong>Add</strong> on the top, right-hand corner of the screen and select <strong>Comment</strong>
    </li>
    <li>Type in your text/comment</li>
    <li>Click the <strong>Post</strong> button to save your comment on that page</li>
    </ol>
    <h2>Rate this Article</h2>
    <p>
    
    
    
    
    <strong>Was this helpful?</strong>
    <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D24478366&amp;q=0&amp;v=1&amp;s=faq&amp;l=wiki" rel="nofollow external" class="bo">Yes</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D24478366" rel="nofollow external" class="bo">No</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D24478366" rel="nofollow external" class="bo">Correct or Suggest an Article</a>
     | <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D24478366&amp;q=0&amp;v=0&amp;s=faq&amp;l=wiki" rel="nofollow external" class="bo">Request Help</a></p>
        </div>
            <div>
           <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=24478366" rel="nofollow external" class="bo">View Online</a>
                  ·
           <a href="https://wiki.umbc.edu/pages/diffpagesbyversion.action?pageId=24478366&amp;revisedVersion=10&amp;originalVersion=9" rel="nofollow external" class="bo">View Changes Online</a>       
                      </div>
    </div></div>
]]>
</Body>
<Summary>Page             edited by                     Andrea Mocko                                  Tell me   The location of the Add a comment link will depend on the Confluence theme deployed on the...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=24478366</Website>
<TrackingUrl>https://my3.my.umbc.edu/api/v0/pixel/news/19766/guest@my.umbc.edu/d75dae25beeb91839a23812cc9330b76/api/pixel</TrackingUrl>
<Tag>faq</Tag>
<Tag>wiki</Tag>
<Group token="retired-428">UMBC FAQ</Group>
<GroupUrl>https://my3.my.umbc.edu/groups/retired-428</GroupUrl>
<AvatarUrl>https://assets3-my.umbc.edu/images/avatars/group/1/xsmall.png?1786448318</AvatarUrl>
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<AvatarUrl size="xxlarge">https://assets4-my.umbc.edu/images/avatars/group/1/xxlarge.png?1786448318</AvatarUrl>
<AvatarUrl size="xlarge">https://assets2-my.umbc.edu/images/avatars/group/1/xlarge.png?1786448318</AvatarUrl>
<AvatarUrl size="large">https://assets4-my.umbc.edu/images/avatars/group/1/large.png?1786448318</AvatarUrl>
<AvatarUrl size="medium">https://assets3-my.umbc.edu/images/avatars/group/1/medium.png?1786448318</AvatarUrl>
<AvatarUrl size="small">https://assets4-my.umbc.edu/images/avatars/group/1/small.png?1786448318</AvatarUrl>
<AvatarUrl size="xsmall">https://assets3-my.umbc.edu/images/avatars/group/1/xsmall.png?1786448318</AvatarUrl>
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<Sponsor>UMBC FAQ</Sponsor>
<PawCount>0</PawCount>
<CommentCount>0</CommentCount>
<CommentsAllowed>true</CommentsAllowed>
<PostedAt>Tue, 20 Nov 2012 13:13:50 -0500</PostedAt>
<EditAt>Sun, 04 Aug 2013 18:29:54 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="19767" important="false" status="posted" url="https://my3.my.umbc.edu/posts/19767">
<Title>How do I log in to edit my site in sites.umbc.edu?</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~amocko1" rel="nofollow external" class="bo">Andrea Mocko</a>
                </p>
            <div>
            <h2>Tell me</h2>
    <p>To log in and access the administrative features for your site, such as adding new pages or making customizations, you need to:</p>
    <ol>
    <li>Go to <a href="http://sites.umbc.edu/" rel="nofollow external" class="bo">http://sites.umbc.edu</a> and click the Login link on the page</li>
    <li>Log in using your UMBC username and password</li>
    <li>Once logged in, hover over the <strong>My Sites</strong> link in the top left corner and click on the name of your site<br><img src="https://wiki.umbc.edu/download/attachments/30541525/My+Sites+Circled.png?version=1&amp;modificationDate=1335206738000&amp;effects=drop-shadow" style="max-width: 100%; height: auto;">
    </li>
    </ol>
    <p>Clicking on the name of your site in the menu will take you to your Site Dashboard, which serves as the launching point for all administrative functions for your site.</p>
    <h2>Rate this Article</h2>
    <p>
    
    
    
    
    <strong>Was this helpful?</strong>
    <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D30541525&amp;q=0&amp;v=1&amp;s=faq&amp;l=web-publishing+sites-umbc-edu" rel="nofollow external" class="bo">Yes</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D30541525" rel="nofollow external" class="bo">No</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D30541525" rel="nofollow external" class="bo">Correct or Suggest an Article</a>
     | <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D30541525&amp;q=0&amp;v=0&amp;s=faq&amp;l=web-publishing+sites-umbc-edu" rel="nofollow external" class="bo">Request Help</a></p>
    <p><a href="http://my.umbc.edu/help/request" rel="nofollow external" class="bo"><img src="https://wiki.umbc.edu/download/attachments/29853066/RequestHelpicon.png?version=1&amp;modificationDate=1335472984000" style="max-width: 100%; height: auto;"></a></p>
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    </div></div>
]]>
</Body>
<Summary>Page             edited by                     Andrea Mocko                                  Tell me  To log in and access the administrative features for your site, such as adding new pages or...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=30541525</Website>
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<Tag>faq</Tag>
<Tag>sites-umbc-edu</Tag>
<Tag>web-publishing</Tag>
<Group token="retired-428">UMBC FAQ</Group>
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<Sponsor>UMBC FAQ</Sponsor>
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<PostedAt>Tue, 20 Nov 2012 13:13:44 -0500</PostedAt>
</NewsItem>

<NewsItem contentIssues="true" id="19768" important="false" status="posted" url="https://my3.my.umbc.edu/posts/19768">
<Title>How do I request a site in sites.umbc.edu?</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~amocko1" rel="nofollow external" class="bo">Andrea Mocko</a>
                </p>
            <div>
            <h2>Tell me</h2>You can request a site for your Department or Organization by following these steps:<br><ol>
    <li>Visit <a href="http://sites.umbc.edu" rel="nofollow external" class="bo">http://sites.umbc.edu</a>
    </li>
    <li>Click the <strong>Create a Ticket</strong> button on the right-hand side of the page</li>
    <li>In the <strong>Subject</strong> field, type "Requesting a new site in sites.umbc.edu"</li>
    <li>In the <strong>Issue Description</strong>, include the following information:<ol>
    <li>The Website URL you want to use for your site (Must be a UMBC sub-domain, for example <span><span><span><span><a href="http://example.umbc.edu">http://example.umbc.edu</a></span> and not <span><a href="http://umbc.edu/">http://umbc.edu/</a></span><span><span><span><span>example</span></span></span></span> </span></span></span>or <span>not http://<span><span><span><span>example</span></span></span></span>.com</span>)</li>
    <li>The name of the Department / Organization the site is for</li>
    <li>The full name and UMBC campus ID of the primary person responsible for this site</li>
    <li>The full name and UMBC campus ID of any additional people who need administrative access to edit the site</li>
    </ol>
    </li>
    </ol>
    <h2>Rate this Article</h2>
    <p>
    
    
    
    
    <strong>Was this helpful?</strong>
    <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D30541553&amp;q=0&amp;v=1&amp;s=faq&amp;l=sites-umbc-edu+web-publishing" rel="nofollow external" class="bo">Yes</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D30541553" rel="nofollow external" class="bo">No</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D30541553" rel="nofollow external" class="bo">Correct or Suggest an Article</a>
     | <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D30541553&amp;q=0&amp;v=0&amp;s=faq&amp;l=sites-umbc-edu+web-publishing" rel="nofollow external" class="bo">Request Help</a></p>
    <p><a href="http://my.umbc.edu/help/request" rel="nofollow external" class="bo"><img src="https://wiki.umbc.edu/download/attachments/29853066/RequestHelpicon.png?version=1&amp;modificationDate=1335472984000" style="max-width: 100%; height: auto;"></a></p>
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    </div></div>
]]>
</Body>
<Summary>Page             edited by                     Andrea Mocko                                  Tell me You can request a site for your Department or Organization by following these steps:   Visit...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=30541553</Website>
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<Tag>faq</Tag>
<Tag>sites-umbc-edu</Tag>
<Tag>web-publishing</Tag>
<Group token="retired-428">UMBC FAQ</Group>
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<PostedAt>Tue, 20 Nov 2012 13:13:37 -0500</PostedAt>
</NewsItem>

<NewsItem contentIssues="false" id="19746" important="false" status="posted" url="https://my3.my.umbc.edu/posts/19746">
<Title>How much does printing cost in one of the computer labs in the Engineering building?</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~amocko1%0A" rel="nofollow external" class="bo">Andrea Mocko</a>
                </p>
            <div>
            <h2>Tell me</h2>
    <p>Color, black &amp; white and duplex printing are available in all computer labs in the Engineering building. Color printing is 70 cents per page and black &amp; white is 10 cents per page.</p>
    <p>All printing charges are handled through the campus Pay for Print Management System (Pharos). Use your UMBC red Campus card to pay for printing.</p>    <div>
                                <span>Icon</span>
                    <div>
                                <p>Printers are located in ENG 019.</p>
                        </div>
        </div>
    <h2>Rate this Article</h2>
    <p>
    
    
    
    
    <strong>Was this helpful?</strong>
    <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D27296978&amp;q=0&amp;v=1&amp;s=faq&amp;l=lab+printing" rel="nofollow external" class="bo">Yes</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D27296978" rel="nofollow external" class="bo">No</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D27296978" rel="nofollow external" class="bo">Correct or Suggest an Article</a>
     | <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D27296978&amp;q=0&amp;v=0&amp;s=faq&amp;l=lab+printing" rel="nofollow external" class="bo">Request Help</a></p>
        </div>
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                  ·
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                      </div>
    </div></div>
]]>
</Body>
<Summary>Page             edited by                     Andrea Mocko                                  Tell me  Color, black &amp; white and duplex printing are available in all computer labs in the...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=27296978</Website>
<TrackingUrl>https://my3.my.umbc.edu/api/v0/pixel/news/19746/guest@my.umbc.edu/fda3bdb42bfad75555bbfe7a7c21618d/api/pixel</TrackingUrl>
<Tag>faq</Tag>
<Tag>lab</Tag>
<Tag>printing</Tag>
<Group token="retired-428">UMBC FAQ</Group>
<GroupUrl>https://my3.my.umbc.edu/groups/retired-428</GroupUrl>
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<Sponsor>UMBC FAQ</Sponsor>
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<PostedAt>Tue, 20 Nov 2012 12:44:34 -0500</PostedAt>
<EditAt>Wed, 11 Sep 2013 13:29:32 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="19747" important="false" status="posted" url="https://my3.my.umbc.edu/posts/19747">
<Title>How many computers are in the labs?</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~amocko1" rel="nofollow external" class="bo">Andrea Mocko</a>
                </p>
            <div>
            <h2>Tell me</h2>
    <p>
    
    
    
    </p>
    <div><table><tbody>
    <tr><td><span>Seats and Computers in the labs
    : Sheet1</span></td></tr>
    </tbody></table></div>
    
    <div><table border="0"><tbody>
    <tr></tr>
    <tr>
    <td><p>.</p></td>
    <td>Building</td>
    <td>Lab room #</td>
    <td>Student Seats</td>
    <td>Machine type</td>
    </tr>
    <tr>
    <td><p>.</p></td>
    <td>ENGR</td>
    <td> 005B</td>
    <td>17</td>
    <td>Mac</td>
    </tr>
    <tr>
    <td><p>.</p></td>
    <td>ENGR</td>
    <td>021</td>
    <td>25</td>
    <td>PC</td>
    </tr>
    <tr>
    <td><p>.</p></td>
    <td>ENGR</td>
    <td>021A</td>
    <td>25</td>
    <td>Mac</td>
    </tr>
    <tr>
    <td><p>.</p></td>
    <td>ENGR</td>
    <td>025</td>
    <td>14</td>
    <td>PC</td>
    </tr>
    <tr>
    <td><p>.</p></td>
    <td>ENGR</td>
    <td>104A</td>
    <td>21</td>
    <td>PC</td>
    </tr>
    <tr>
    <td><p>.</p></td>
    <td>ENGR</td>
    <td>104</td>
    <td>24</td>
    <td>PC</td>
    </tr>
    <tr>
    <td><p>.</p></td>
    <td>ENGR</td>
    <td>122</td>
    <td>27</td>
    <td>PC</td>
    </tr>
    <tr>
    <td><p>.</p></td>
    <td>ENGR</td>
    <td>122A</td>
    <td>24</td>
    <td>PC</td>
    </tr>
    <tr>
    <td><p>.</p></td>
    <td>ENGR</td>
    <td>333</td>
    <td>31</td>
    <td>PC</td>
    </tr>
    <tr>
    <td><p>.</p></td>
    <td>ENGR</td>
    <td>336</td>
    <td>27</td>
    <td>Mac</td>
    </tr>
    <tr>
    <td><p>.</p></td>
    <td>PAHB</td>
    <td>314</td>
    <td>24</td>
    <td>Mac</td>
    </tr>
    <tr>
    <td><p>.</p></td>
    <td>PAHB</td>
    <td>317</td>
    <td>24</td>
    <td>Mac</td>
    </tr>
    <tr>
    <td><p>.</p></td>
    <td>PAHB</td>
    <td>318</td>
    <td>24</td>
    <td>Mac</td>
    </tr>
    </tbody></table></div>
    <div><div>
    <span>Published by <a title="Learn more about Google Drive" href="https://docs.google.com/" rel="nofollow external" class="bo">Google Drive</a>
    <span>–</span>
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    <h2>Rate this Article</h2>
    <p>
    
    
    
    
    <strong>Was this helpful?</strong>
    <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D29853437&amp;q=0&amp;v=1&amp;s=faq&amp;l=computer+lab" rel="nofollow external" class="bo">Yes</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D29853437" rel="nofollow external" class="bo">No</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D29853437" rel="nofollow external" class="bo">Correct or Suggest an Article</a>
     | <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D29853437&amp;q=0&amp;v=0&amp;s=faq&amp;l=computer+lab" rel="nofollow external" class="bo">Request Help</a></p>
    <p><a href="http://my.umbc.edu/help/request" rel="nofollow external" class="bo"><img src="https://wiki.umbc.edu/download/attachments/29853066/RequestHelpicon.png?version=1&amp;modificationDate=1335472984000" style="max-width: 100%; height: auto;"></a></p>
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                      </div>
    </div></div>
]]>
</Body>
<Summary>Page             edited by                     Andrea Mocko                                  Tell me        Seats and Computers in the labs : Sheet1      . BuildingLab room #Student SeatsMachine...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=29853437</Website>
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<Tag>computer</Tag>
<Tag>faq</Tag>
<Tag>lab</Tag>
<Group token="retired-428">UMBC FAQ</Group>
<GroupUrl>https://my3.my.umbc.edu/groups/retired-428</GroupUrl>
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<Sponsor>UMBC FAQ</Sponsor>
<PawCount>0</PawCount>
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<CommentsAllowed>true</CommentsAllowed>
<PostedAt>Tue, 20 Nov 2012 12:44:27 -0500</PostedAt>
</NewsItem>

<NewsItem contentIssues="false" id="19748" important="false" status="posted" url="https://my3.my.umbc.edu/posts/19748">
<Title>How do I reserve a computer lab for my class?</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~amocko1%0A" rel="nofollow external" class="bo">Andrea Mocko</a>
                </p>
            <div>
            <h2>Tell me</h2>
    <p>The labs below can be reserved for classes (either on an ad hoc basis or for the whole semester) on a first-come, first-served basis by <a href="https://rt.umbc.edu/SelfService/Create.html?Queue=1248" rel="nofollow external" class="bo">submitting an RT Ticket to the Office of the Registrar</a>.  For all other events in these rooms, please contact UMBC Events at their website (<a href="http://events.umbc.edu%29" rel="nofollow external" class="bo">http://events.umbc.edu)</a> or by E-mail at <a href="mailto:schedule@umbc.edu">schedule@umbc.edu</a>.</p>
    <p>Please read <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=29853446" rel="nofollow external" class="bo">this information <strong>if you need to have software installed in the lab for your event.</strong></a>  There is a minimum lead time of approximately 6 weeks needed for software installation.</p>
    <div><table><tbody>
    <tr>
    <th>Lab Location</th>
    <th>Class Listed in the Schedule of Classes</th>
    <th>Non-Class Related Event</th>
    </tr>
    <tr>
    <td>ENGR 021, 021a</td>
    <td>
    <p><a href="https://rt.umbc.edu/SelfService/Create.html?Queue=1248" rel="nofollow external" class="bo">Scheduled by Registrars</a> starting FA2012</p>
    <p><sup>Card Swipe access overnight. Please see classes/events posted outside each entry.</sup></p>
    </td>
    <td>Scheduled by <a href="http://events.umbc.edu" rel="nofollow external" class="bo">UMBC Events</a>
    </td>
    </tr>
    <tr>
    <td>ENGR 025</td>
    <td>N/A (Reserved for Training)</td>
    <td>
    <p>Scheduled by DoIT</p>
    <p>(<a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867859" rel="nofollow external" class="bo">Enter an RT Ticket</a>)</p>
    </td>
    </tr>
    <tr>
    <td>ENGR 005b</td>
    <td><a href="https://rt.umbc.edu/SelfService/Create.html?Queue=1248" rel="nofollow external" class="bo">Scheduled by Registrars</a></td>
    <td> </td>
    </tr>
    <tr>
    <td colspan="1">ENGR 104</td>
    <td colspan="1"><a href="https://rt.umbc.edu/SelfService/Create.html?Queue=1248" rel="nofollow external" class="bo">Scheduled by Registrars</a></td>
    <td colspan="1">Scheduled by <a href="http://events.umbc.edu" rel="nofollow external" class="bo">UMBC Events</a>
    </td>
    </tr>
    <tr>
    <td colspan="1">ENGR 104a</td>
    <td colspan="1"><a href="https://rt.umbc.edu/SelfService/Create.html?Queue=1248" rel="nofollow external" class="bo">Scheduled by Registrars</a></td>
    <td colspan="1">Scheduled by <a href="http://events.umbc.edu" rel="nofollow external" class="bo">UMBC Events</a>
    </td>
    </tr>
    <tr>
    <td colspan="1">ENGR 122</td>
    <td colspan="1"><a href="https://rt.umbc.edu/SelfService/Create.html?Queue=1248" rel="nofollow external" class="bo">Scheduled by Registrars</a></td>
    <td colspan="1">Scheduled by <a href="http://events.umbc.edu" rel="nofollow external" class="bo">UMBC Events</a>
    </td>
    </tr>
    <tr>
    <td colspan="1">ENGR 122a</td>
    <td colspan="1"><a href="https://rt.umbc.edu/SelfService/Create.html?Queue=1248" rel="nofollow external" class="bo">Scheduled by Registrars</a></td>
    <td colspan="1">Scheduled by <a href="http://events.umbc.edu" rel="nofollow external" class="bo">UMBC Events</a>
    </td>
    </tr>
    <tr>
    <td colspan="1">ENGR 333</td>
    <td colspan="1"><a href="https://rt.umbc.edu/SelfService/Create.html?Queue=1248" rel="nofollow external" class="bo">Scheduled by Registrars</a></td>
    <td colspan="1">Scheduled by <a href="http://events.umbc.edu" rel="nofollow external" class="bo">UMBC Events</a>
    </td>
    </tr>
    <tr>
    <td colspan="1">ENGR 336</td>
    <td colspan="1"><a href="https://rt.umbc.edu/SelfService/Create.html?Queue=1248" rel="nofollow external" class="bo">Scheduled by Registrars</a></td>
    <td colspan="1">Scheduled by <a href="http://events.umbc.edu" rel="nofollow external" class="bo">UMBC Events</a>
    </td>
    </tr>
    </tbody></table></div>
    <p>*Scheduling is on a case-by-case basis</p>
    <h2>Rate this Article</h2>
    <p>
    
    
    
    
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    <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D29425686&amp;q=0&amp;v=1&amp;s=faq&amp;l=computer+lab" rel="nofollow external" class="bo">Yes</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D29425686" rel="nofollow external" class="bo">No</a>
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</Body>
<Summary>Page             edited by                     Andrea Mocko                                  Tell me  The labs below can be reserved for classes (either on an ad hoc basis or for the whole...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=29425686</Website>
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<Tag>computer</Tag>
<Tag>faq</Tag>
<Tag>lab</Tag>
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<PostedAt>Tue, 20 Nov 2012 12:44:10 -0500</PostedAt>
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</NewsItem>

<NewsItem contentIssues="false" id="19749" important="false" status="posted" url="https://my3.my.umbc.edu/posts/19749">
<Title>How do I request software to be installed in one of the computer labs?</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~amocko1%0A" rel="nofollow external" class="bo">Andrea Mocko</a>
                </p>
            <div>
            <h2>Tell me</h2>    <div>
                            <div>
                                <p>All software install requests will be aligned with Office of the Registrar's deadline for courses. <strong>Software request deadlines are:</strong></p>
    <ul>
    <li>Fall semester = <strong>May 1</strong>
    </li>
    <li>Spring/Winter semester = <strong>October 31</strong>
    </li>
    <li>Summer semester = <strong>April 1 </strong>
    </li>
    </ul>
    <p>Software requests for non-course related events must be received <strong>at least 6 weeks prior</strong> to the first day of the event.   To reserve a computer lab please see <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=29425686" rel="nofollow external" class="bo">this FAQ</a>.</p>
                        </div>
        </div>
    <ol>
    <li>Verify that the software you need is listed in the lab image inventory. <ol>
    <li><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=26281680" rel="nofollow external" class="bo">Click here to see the list of software installed on the PC labs</a></li>
    <li><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=31197095" rel="nofollow external" class="bo">Click here to see the list of software installed on the Mac labs</a></li>
    <li>
    <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=31197124" rel="nofollow external" class="bo">Click here to see the list of software installed on the Linux labs</a><br><br>
    </li>
    </ol>
    </li>
    <li>Go to the computer lab where your class will be held and check if the software you need is installed on the machines<br><br>
    </li>
    <li>If the software  is <strong>NOT</strong> currently installed,  <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867859" rel="nofollow external" class="bo">please enter an RT ticket to request your software</a> (see deadlines above for each semester)<br><br>
    </li>
    <li>For ALL software requests, please submit a copy of the software and the following documents to DoIT for review:</li>
    </ol>
    <ul>
    <li>Licensing documents such as End User License Agreements (EULA)</li>
    <li>Technical support documents with technical requirements (including specific version of software requested), and installation and configuration instructions</li>
    <li>Testing script for assessing correct installation and configuration of software</li>
    <li>Provide documentation showing the number of licenses purchased and any additional installation codes or instructions provided by the vendor</li>
    </ul>
    <li>
    <em>Before purchasing software:</em><ul><li><ol>
    <li>Read the license agreement and verify the software permits network installation</li>
    <li>Have license reviewed by University Counsel</li>
    <li>Read the user documentation</li>
    <li>Submit as above<br><br>
    </li>
    </ol></li></ul>
    </li>
    <li>Be prepared to test your software upon notification by DoIT.   <em><strong>It is the responsibility of the individual faculty member to check that the software is functioning as requested in the reserved computer lab prior to the start of their class.</strong></em>
    </li>
    <h2>Rate this Article</h2>
    <p>
    
    
    
    
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    <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D29853446&amp;q=0&amp;v=1&amp;s=faq&amp;l=lab" rel="nofollow external" class="bo">Yes</a>
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</Body>
<Summary>Page             edited by                     Andrea Mocko                                  Tell me                                                              All software install requests will...</Summary>
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<PostedAt>Tue, 20 Nov 2012 12:44:04 -0500</PostedAt>
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