<?xml version="1.0"?>
<News hasArchived="true" page="9252" pageCount="10776" pageSize="10" timestamp="Sat, 29 Aug 2026 04:00:29 -0400" url="https://my3.my.umbc.edu/posts.xml?mode=activity&amp;page=9252&amp;range=2">
<NewsItem contentIssues="false" id="20259" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20259">
<Title>How do I identify an authentic FAQ?</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~amocko1%0A" rel="nofollow external" class="bo">Andrea Mocko</a>
                </p>
            <div>
            <h2>Tell Me</h2>The word authentic in this context means a question that is genuinely being asked by a particular audience. It is not a made up or forged question. FAQs should not be about telling people what you want to tell them, but should answer questions they really are asking.<h3>To help identify authentic FAQs you can:</h3>
    <ul>
    <li>Use statistics to measure the frequency in which you get a particular topic in an RT ticket.</li>
    <li><span>Certain questions are cyclical or only apply to a particular portion of the Academic year. Look at when questions are being asked and who is asking them.</span></li>
    <li><span>Identify questions that stay the same over time. (Evergreen FAQs)</span></li>
    <li><span>Some of the best people to help identify an authentic FAQ are the people asking the questions. Survey your audience; they usually have an interest in helping out and know the niche audience very well.</span></li>
    </ul>
    <p>For additional help in identifying authentic FAQs, use the REX or Reporting Services reports. You can select the Library and briefing book.  Use the reports and drill down to find common topics of RT tickets that were resolved in short period of time. These types of RT tickets may be just right for an FAQ.</p>
    <h2>Rate this Article</h2>
    <p>
    
    
    
    
    <strong>Was this helpful?</strong>
    <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D31199119&amp;q=0&amp;v=1&amp;s=faq&amp;l=faq" rel="nofollow external" class="bo">Yes</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D31199119" rel="nofollow external" class="bo">No</a>
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]]>
</Body>
<Summary>Page             edited by                     Andrea Mocko                                  Tell Me The word authentic in this context means a question that is genuinely being asked by a...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=31199119</Website>
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<Tag>faq</Tag>
<Group token="retired-428">UMBC FAQ</Group>
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<Sponsor>UMBC FAQ</Sponsor>
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<PostedAt>Fri, 30 Nov 2012 09:08:52 -0500</PostedAt>
<EditAt>Mon, 05 Aug 2013 11:28:25 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="20261" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20261">
<Title>MS Defense: Stateless Detection of Malicious Traffic: Emphasis on User Privacy</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <p><a href="http://www.csee.umbc.edu/wp-content/uploads/2012/11/Networktraffic.jpg" rel="nofollow external" class="bo"><img alt="" height="300" src="http://www.csee.umbc.edu/wp-content/uploads/2012/11/Networktraffic.jpg" width="698" style="max-width: 100%; height: auto;"></a></p>
    <p><span>MS Thesis Defense</span></p>
    <p><strong><span>Stateless Detection of Malicious Traffic:<br>
    	Emphasis on User Privacy</span></strong></p>
    <p><span>Paul Halvorsen</span></p>
    <p><span>1:00pm Monday, 3 December 2012, ITE 346, UMBC</span></p>
    <p> </p>
    <p>In order to allow flexibility in deployment location and to preserve user privacy we have performed research into stateless classification of network traffic. Stateless detection allows for flexibility in deployment location because traffic on a network does not necessarily follow the same path to and from the end points. By only requiring a single direction of traffic, we have the ability to deploy this classifier anywhere on a network. We also do not require the data from a packet which preserves user privacy and allows for the classification of encrypted traffic.</p>
    <p>Our research shows that it is possible to determine if traffic is malicious by using packets traveling in a single direction and without the data contained in the packet. Our research shows that with the use of the timing of the packets, time to live value, and source and destination IP addresses and ports, it is possible to determine if the traffic is malicious. In this way we are able to deploy the classifier anywhere on a network, preserve user privacy, and classify encrypted traffic.</p>
    <p>Committee members:</p>
    <ul>
    <li>Dr. Anupam Joshi (chair)</li>
    <li>Dr. Charles Nicholas</li>
    <li>Dr. Tim Finin</li>
    </ul>
    </div>
]]>
</Body>
<Summary>MS Thesis Defense   Stateless Detection of Malicious Traffic:   Emphasis on User Privacy   Paul Halvorsen   1:00pm Monday, 3 December 2012, ITE 346, UMBC       In order to allow flexibility in...</Summary>
<Website>http://www.csee.umbc.edu/2012/11/ms-defense-stateless-detection-of-malicious-traffic-emphasis-on-user-privacy/</Website>
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<Tag>cybersecurity</Tag>
<Tag>news</Tag>
<Tag>talks</Tag>
<Group token="csee">Computer Science and Electrical Engineering</Group>
<GroupUrl>https://my3.my.umbc.edu/groups/csee</GroupUrl>
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<Sponsor>Computer Science and Electrical Engineering</Sponsor>
<PawCount>1</PawCount>
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<CommentsAllowed>true</CommentsAllowed>
<PostedAt>Fri, 30 Nov 2012 09:08:40 -0500</PostedAt>
</NewsItem>

<NewsItem contentIssues="true" id="20260" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20260">
<Title>How do I upload/edit my website files in the Hosting environment?</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~will3" rel="nofollow external" class="bo">Billy Schneider</a>
                </p>
            <div>
            <div><table>
    <colgroup></colgroup>
    <tbody><tr>
    <td><img src="/images/icons/emoticons/warning.png" width="16" height="16" alt="" style="max-width: 100%; height: auto;"></td>
    <td><p>These instructions are <strong>NOT</strong> for personal userpages (userpages.umbc.edu/~USERNAME). Instructions for userpages can be found in <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=31195980" rel="nofollow external" class="bo">How do I set up a personal website on userpages.umbc.edu?</a></p></td>
    </tr></tbody>
    </table></div>
    <h2>Tell Me</h2>
    <p>From the SFTP compatible editor of your choice, use the following connection information:</p>
    <div><table>
    <colgroup></colgroup>
    <tbody><tr>
    <td><img src="/images/icons/emoticons/information.png" width="16" height="16" alt="" style="max-width: 100%; height: auto;"></td>
    <td><p>The names of the following settings may vary depending on the software you are using.</p></td>
    </tr></tbody>
    </table></div>
    <div><table><tbody>
    <tr>
    <td colspan="1"><p><strong>Protocol</strong>/<strong>Access</strong></p></td>
    <td colspan="1"><p><code>SFTP</code></p></td>
    </tr>
    <tr>
    <td><p><strong>Server</strong>/<strong>FTP Host</strong>/<strong>Remote Host</strong></p></td>
    <td><p><code>gl.umbc.edu</code></p></td>
    </tr>
    <tr>
    <td colspan="1"><p><strong>Port</strong></p></td>
    <td colspan="1"><p><code>22</code></p></td>
    </tr>
    <tr>
    <td><p><strong>Website</strong>/<strong>Root URL</strong></p></td>
    <td><p>YOUR WEBSITE ADDRESS <br> <em>ex. <code>example.umbc.edu</code></em></p></td>
    </tr>
    <tr>
    <td><p><strong>Remote Host</strong>/<strong>Root Directory</strong></p></td>
    <td><p><code>/afs/umbc.edu/public/web/domains/<strong><em>YOUR WEBSITE ADDRESS</em></strong>/</code> <br> <em>ex. <code>/afs/umbc.edu/public/web/domains/example.umbc.edu/</code></em></p></td>
    </tr>
    <tr>
    <td><p><strong>Username</strong>/<strong>Login</strong></p></td>
    <td>Your UMBC Account Username <br> <em>ex. <code>jdoe1</code></em>
    </td>
    </tr>
    <tr>
    <td><p><strong>Password</strong></p></td>
    <td><p>Your UMBC Account Password</p></td>
    </tr>
    </tbody></table></div>
    <p>Once connected, you will notice a few folders.</p>
    <ul>
    <li>
    <em>prod/htdocs</em> is for your main website</li>
    <li>
    <em>dev/htdocs</em> is for any development/testing (visible on the web by adding <code>-dev</code> before <code>.umbc.edu</code> in your website address, ex/ <code>example-dev.umbc.edu</code>)</li>
    <li>
    <em>private/</em> contains a text file with any database connection information</li>
    </ul>
    <p> </p>
    <h2>Rate this Article</h2>
    <p>
    
    
    
    
    <strong>Was this helpful?</strong>
    <a href="https://apps-my.umbc.edu/apps/rt-track/script.php?u=http://wiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D31199079&amp;q=0&amp;v=1&amp;s=faq&amp;l=web-publishing+hosting" rel="nofollow external" class="bo">Yes</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D31199079" rel="nofollow external" class="bo">No</a>
     | <a href="https://docs.google.com/a/umbc.edu/spreadsheet/viewform?formkey=dEpyOEZxa29QY05BaVpBVzZSYmRMM0E6MA&amp;entry_15=http%3A%2F%2Fwiki.umbc.edu%2Fpages%2Fviewpage.action%3FpageId%3D31199079" rel="nofollow external" class="bo">Correct or Suggest an Article</a>
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    <p><a href="http://my.umbc.edu/help/request" rel="nofollow external" class="bo"><img src="https://wiki.umbc.edu/download/attachments/29853066/RequestHelpicon.png?version=1&amp;modificationDate=1335472984000&amp;api=v2" style="max-width: 100%; height: auto;"></a></p>
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                  ·
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    </div></div>
]]>
</Body>
<Summary>Page             edited by                     Billy Schneider                                   These instructions are NOT for personal userpages (userpages.umbc.edu/~USERNAME). Instructions for...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=31199079</Website>
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<Tag>faq</Tag>
<Tag>hosting</Tag>
<Tag>web-publishing</Tag>
<Group token="retired-428">UMBC FAQ</Group>
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<Sponsor>UMBC FAQ</Sponsor>
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<PostedAt>Fri, 30 Nov 2012 09:06:23 -0500</PostedAt>
<EditAt>Fri, 01 Feb 2013 08:34:50 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="110374" important="false" status="posted" url="https://my3.my.umbc.edu/posts/110374">
<Title>Christopher Corbett, English, in Style</Title>
<Body>
<![CDATA[
    <div class="html-content">“I remember Hampden before it was hip,” writes Christopher Corbett, professor and acting chair of English, in his latest column in Baltimore Style magazine.  Forbes and the New York Times have both recently written about the Baltimore neighborhood. “I’m too old for skinny jeans. And I don’t look good in a pork pie hat,” he writes. “But I like hipsters. I like them so much that I hope some of them will buy rowhouses and fix them up and pay taxes and have a litter of little hipsters and send those little hipsters to public school and raise the test …</div>
]]>
</Body>
<Summary>“I remember Hampden before it was hip,” writes Christopher Corbett, professor and acting chair of English, in his latest column in Baltimore Style magazine.  Forbes and the New York Times have...</Summary>
<Website>https://news.umbc.edu/christopher-corbett-english-in-style-6/</Website>
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<Tag>policy-and-society</Tag>
<Group token="umbc-news">UMBC News</Group>
<GroupUrl>https://my3.my.umbc.edu/groups/umbc-news</GroupUrl>
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<Sponsor>UMBC News</Sponsor>
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<PostedAt>Fri, 30 Nov 2012 09:01:31 -0500</PostedAt>
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<NewsItem contentIssues="true" id="20253" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20253">
<Title>Got Your Tickets Yet?</Title>
<Tagline>Ticket Counter for Friday, November 30, 2012</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><div>
    <div><div><div><div><div><div><div><div><div><div><div><div><div>
    <h4>AIDS Banquet</h4>
    <h6>EESA</h6>
    <h6>Friday, November 30, 2012</h6>
    <h6>6:30pm</h6>
    <h6>University Center, Ballroom</h6>
    <h6>UMBC ID = FREE</h6>
    <h6>General Admission = $8</h6>
    <h6>Ticket #: 120 of 260<br>
    </h6>
    <p><br></p>
    <h4>Cry for Help</h4>
    <h6>Saturday, December 1, 2012</h6>
    <h6>6:30pm</h6>
    <h6>University Center, Ballroom</h6>
    <h6>UMBC ID = FREE</h6>
    <h6>General Admission = $8</h6>
    <h6>Ticket #: 223 of 286<br>
    </h6>
    <h4><br></h4>
    <h4>Winter Concert</h4>
    <h6>Gospel Choir</h6>
    <h6>Saturday, December 1, 2012</h6>
    <h6>8:00pm<br>
    </h6>
    <h6>Fine Arts Recital Hall <br>
    </h6>
    <h6>UMBC ID = FREE</h6>
    <h6>General Admission = $10</h6>
    <h6>Ticket #: 135 of 200</h6>
    <p><br></p>
    <h4>New York City Bus Trip</h4>
    <h6>(seb) <br>
    </h6>
    <h6>Saturday, December 8, 2012</h6>
    <h6>Bus departs the Commons Circle @ 7:45am</h6>
    <h6>All Guests = $30</h6>
    <h6>Ticket #: 66 of 108</h6>
    <p><br></p>
    <h4>Yalda Night</h4>
    <h6>Saturday, December 8, 2012</h6>
    <h6>8:00pm</h6>
    <h6>University Center, Ballroom</h6>
    <h6>UMBC ID = FREE</h6>
    <h6>General Admission = $15</h6>
    <h6>Ticket #: 57 of 352</h6>
    <h4><br></h4>
    <h4>The Hobbit: Midnight Premiere</h4>
    <h6>(seb)</h6>
    <h6>Thursday, December 13, 2012</h6>
    <h6>Bus departs the Commons Circle @ 11:00pm</h6>
    <h6>All Guests = $5</h6>
    <h6>Ticket #: 133 of 216</h6>
    </div></div></div></div></div></div></div></div></div></div></div></div></div>
    </div></div>
]]>
</Body>
<Summary>AIDS Banquet  EESA  Friday, November 30, 2012  6:30pm  University Center, Ballroom  UMBC ID = FREE  General Admission = $8  Ticket #: 120 of 260      Cry for Help  Saturday, December 1, 2012...</Summary>
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<PostedAt>Fri, 30 Nov 2012 08:59:10 -0500</PostedAt>
<EditAt>Fri, 30 Nov 2012 09:00:11 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="20255" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20255">
<Title>Getting Started in Blackboard</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>    <p>
            Page
                <strong>edited</strong> by
                        <a href="https://wiki.umbc.edu/display/~amocko1%0A" rel="nofollow external" class="bo">Andrea Mocko</a>
                </p>
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    <td>
    <h4>Popular Articles</h4>            <ol>
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</Body>
<Summary>Page             edited by                     Andrea Mocko                                                                                             Collapse all...</Summary>
<Website>https://wiki.umbc.edu/display/faq/Getting+Started+in+Blackboard</Website>
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<PostedAt>Fri, 30 Nov 2012 08:40:57 -0500</PostedAt>
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</NewsItem>

<NewsItem contentIssues="false" id="20289" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20289">
<Title>Men's Basketball Faces Local Rival Towson at RAC Arena on Saturday Evening</Title>
<Body>
<![CDATA[
    <div class="html-content">In its 46-year varsity basketball history, the Towson Tigers are UMBC's most frequently-contested opponent and the two squads will meet for the 54th time on Saturday, Dec. 1 at the RAC Arena. Tipoff time is set for 7:00 p.m. (EST)  and Gary Stein and Paul Mittermeier bring fans all the play-by-play action on Q1370 radio or <a href="http://www.q1370.com">www.q1370.com</a>. The game will also be streamed on <a href="http://www.umbcretrievers.tv">www.umbcretrievers.tv</a>.</div>
]]>
</Body>
<Summary>In its 46-year varsity basketball history, the Towson Tigers are UMBC's most frequently-contested opponent and the two squads will meet for the 54th time on Saturday, Dec. 1 at the RAC Arena....</Summary>
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<PostedAt>Fri, 30 Nov 2012 00:00:00 -0500</PostedAt>
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<NewsItem contentIssues="false" id="20295" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20295">
<Title>Track and Field Set to Begin 2012-13 Indoor Season on Saturday at Bison Opener</Title>
<Body>
<![CDATA[
    <div class="html-content">BALTIMORE � Following a year of record-setting and breakout performances in 2011-12, the UMBC track and field teams look to continue to move up the standings in the America East Conference.  The Retrievers open the 2012-13 indoor season this Saturday, Dec. 1, at the Bison Opener, the ninth-straight year UMBC has started at Bucknell.</div>
]]>
</Body>
<Summary>BALTIMORE � Following a year of record-setting and breakout performances in 2011-12, the UMBC track and field teams look to continue to move up the standings in the America East Conference.  The...</Summary>
<Website>http://www.umbcretrievers.com/release.asp?RELEASE_ID=7459</Website>
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<PostedAt>Fri, 30 Nov 2012 00:00:00 -0500</PostedAt>
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<NewsItem contentIssues="false" id="20299" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20299">
<Title>Track and Field Set to Begin 2012-13 Indoor Season on Saturday at Bison Opener</Title>
<Body>
<![CDATA[
    <div class="html-content">BALTIMORE � Following a year of record-setting and breakout performances in 2011-12, the UMBC track and field teams look to continue to move up the standings in the America East Conference.  The Retrievers open the 2012-13 indoor season this Saturday, Dec. 1, at the Bison Opener, the ninth-straight year UMBC has started at Bucknell.</div>
]]>
</Body>
<Summary>BALTIMORE � Following a year of record-setting and breakout performances in 2011-12, the UMBC track and field teams look to continue to move up the standings in the America East Conference.  The...</Summary>
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<PostedAt>Fri, 30 Nov 2012 00:00:00 -0500</PostedAt>
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<NewsItem contentIssues="false" id="20285" important="false" status="posted" url="https://my3.my.umbc.edu/posts/20285">
<Title>Women's Basketball Set for Road Test Against Princeton</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC women's basketball looks to snap its recent skid as it travels to New Jersey on Sunday, Dec. 2 to take on CollegeInsider.com Mid-Major No. 7 Princeton. Tip-off is set for 2 p.m. at Jadwin Gym.</div>
]]>
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<Summary>The UMBC women's basketball looks to snap its recent skid as it travels to New Jersey on Sunday, Dec. 2 to take on CollegeInsider.com Mid-Major No. 7 Princeton. Tip-off is set for 2 p.m. at Jadwin...</Summary>
<Website>http://www.umbcretrievers.com/release.asp?RELEASE_ID=7457</Website>
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<PostedAt>Fri, 30 Nov 2012 00:00:00 -0500</PostedAt>
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