To address current and future Blackboard (Bb) system administration issues and opportunities, DoIT will be changing how all Bb courses are automatically created and enrolled. Specifically, the new process – auto-creating exact one-to-one (1:1) matches of all PeopleSoft (PS) section enrollments and Bb course shells – will be piloted in Summer 25 and (pending results) implemented in Fall 25.

When completed, the new process will improve Bb course roster accuracy, lay a foundation for faculty bulk final grade submission, and free up DoIT staff to help all users make the most of the tool at the hectic start of semesters. Short-term, multi-section Bb course shells will be merged "upon request" vs "by default" as they are now, but long-term, faculty will be able to merge or split any sections they teach within Bb itself.

"We recognize instructors of large courses will need to request merges of their multiple sections, rather than having them combined by default," says John Fritz, Associate Vice President of Instructional Technology. "However, mapping Bb and PS sections as part of the course creation process is an important part of our ongoing effort to streamline and enhance course management in Blackboard. It is an effective practice used at other Bb schools, even regardless of LMS including College Park, and will free up DoIT staff who have been averaging nearly 100 hours at the start of semester processing faculty requests to split sections we have merged by default. Long-term, re-engineering Bb’s integration with PS will benefit students and faculty, and DoIT staff who support them."

Summer courses will be created at the end of April.

For more information about these improvements, please see the following:

1. Presentation to Faculty Senate Computer Policy Committee (CPC) on March 4, 2025. 
2. Updated FAQs & demo video: How to request a merged course
3. Common question about the process (below, or use this Google Doc)

In addition, faculty are invited to attend an information session on May 1, 2025 about the new course creation process and why it matters. It will be a hybrid meeting ENGR 102 and recorded. 

• Check our extensive FAQ collection
• What's new in Ultra?|Known Issues
• Open a ticket via RT
• Follow the Instructional Technology & DoIT myUMBC groups
• Request a consult with instructional technology staff

Common Questions About the Revised Blackboard Course Creation & User Enrollment Process 

Why is the course creation process changing?

The course creation process is changing to ensure more accurate rosters in Blackboard that match what is in PeopleSoft. More importantly, the revised course creation and enrollment process lays a foundation for additional development by DoIT staff to support workflows for final grade extraction between Blackboard and Peoplesoft. 

How does the new course creation process work?

The course creation process will include all course types including Research, Independent Study, and Practicum. Additionally, courses without an instructor assigned in the Schedule of Classes will also be created in Blackboard, allowing departments more flexibility to request access when waiting for new hire paperwork to be processed.

What is the benefit of the new course creation process for faculty and students?

The improvements benefit faculty and students alike by ensuring that course rosters are accurate. Since rosters will be processed one at a time per section in Blackboard, students are connected more precisely to the official course record, including adds and drops. 

Since courses start in a separated state, students will not lose access to the course. Merging a course also ensures students will retain access without delay. All data is retained in a course if students drop, albeit in a disabled state that only system admins can see. The course information seen by students when they log into Blackboard will be more accurate, matching the registration information in PeopleSoft.

Faculty will also have new gradebook filters that easily identify which course section they are viewing. If they prefer to download the gradebook, a new column provides the course section information for easier sorting.

Image 1: Example of the new gradebook filter in an Ultra course.

How will my Blackboard course differ with the new process?

Your Blackboard course will function the same way except you will have separate course shells for each class you teach. If you prefer to combine your courses, please open a ticket to request a merge.

Merged courses will function exactly as before -- one course shell with all of your students enrolled. You’ll have those new gradebook filters available as an added perk. You can continue to use Copy Items, release conditions, and groups to manage your content and students.

How do I request a merged course shell in Blackboard?

Instructors who teach multiple sections of the same course will see a separate Blackboard course shell for each section or course component. Courses will no longer be merged by default. Instructors planning to use split shells will no longer need to submit an RT request.

Course shells may be merged upon request via RT ticket, which we recommend submitting at least one week before the semester starts, if not as soon as courses are created in Blackboard. NOTE: Courses should not be merged or split after student grade data and engagement activity is recorded since it will be purged as part of the separation process.

How do students access my course?

Student enrollment in Bb mirrors the official registration in SA and updates hourly. However, courses are not accessible to students by default until the instructor of record makes them available.

How do I add a non-enrolled student to my individual or merged course?

Only officially enrolled students can access your course. Faculty can add TAs, graders, course builders, and other support roles (e.g., SI-PASS, interpreter, etc.) to their courses. 

Image 2: Example of the enrollment screen in a Blackboard course.

How do I add a student to my course to fulfill an incomplete?

Please open a ticket and request a Course Availiability Override. This will extend that student’s access to the Blackboard course shell matching their official enrollment.

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