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<NewsItem contentIssues="true" id="142641" important="false" status="posted" url="https://my3.my.umbc.edu/posts/142641">
<Title>Volunteers Needed! (Aug 10)</Title>
<Tagline>Historic Sharp-Leadenhall Community Heritage Festival</Tagline>
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    <div><span>Dear Public Humanities and American Studies Students,</span></div>
    <div><span><br></span></div>
    <div>
    <span>We are looking for volunteers to support the </span><span>Historic Sharp-Leadenhall Community, including </span><span>Betty Bland Thomas (a Baltimore Field School Fellow 2022-2023), with their event on August 10 in Baltimore City. This event will be a great opportunity to meet some amazing people working with Public Humanities tools. Please sign up below:</span>
    </div>
    <div><span><br></span></div>
    <div>
    <span>Volunteer Sign Up: </span><a href="https://volunteersignup.org/YJKHY" rel="nofollow external" class="bo">https://volunteersignup.org/YJKHY</a><br>
    </div>
    <div><br></div>
    <div><br></div>
    <div><span>The Historic Sharp-Leadenhall Community presents their annual heritage festival. Featuring live music, free food, bingo, community resources, and much more, join us in Solo Gibbs Park as we celebrate the history of this historically Black neighborhood.</span></div>
    <div><br></div>
    </div>
    <div><br></div>
    <div><br></div>
    <img src="https://mail.google.com/mail/u/0?ui=2&amp;ik=48135fab5f&amp;attid=0.1&amp;permmsgid=msg-f:1803486566261188474&amp;th=1907457a0b2fe77a&amp;view=fimg&amp;fur=ip&amp;sz=s0-l75-ft&amp;attbid=ANGjdJ9UyKsSW6RZidamo_1if45B5QqDoRTRBX39gB43XqPWDm8tg2dhC5DWwdOFEUqHExp4Goi6AIxfMJCzqK_JoScTT_U1tFp9E2F6CHgWKbFUetkdXkvj38adVpU&amp;disp=emb&amp;realattid=ii_ly4n1ljn0" alt="Sharp Leadenhall Heritage Festival.png" width="419" height="542" style="max-width: 100%; height: auto;">
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<Summary>Dear Public Humanities and American Studies Students,     We are looking for volunteers to support the Historic Sharp-Leadenhall Community, including Betty Bland Thomas (a Baltimore Field School...</Summary>
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<NewsItem contentIssues="true" id="142644" important="false" status="posted" url="https://my3.my.umbc.edu/posts/142644">
<Title>July Programming: Virtual Tuesday@2 chats</Title>
<Tagline>This month is all about research and internships!</Tagline>
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    <div><span><p>Welcome to our July Tuesday at 2 series! We have a variety of events planned with our CNMS advisors and lots of awesome guests. Check out our upcoming offerings below and look for our weekly reminders on <a href="https://www.instagram.com/cnmsadvising/" rel="nofollow external" class="bo">Instagram</a>.</p>
    <p>All events take place<span> </span>in <span>WebEx on Tuesdays from 2-3PM. </span>Check out our myUMBC posts for joining details! They will appear 2-3 business days before each event.</p></span></div>
    <div><span><br></span></div>
    <div><span>Tuesday, July 9: Science Professor Panel</span></div>
    <div><span><span> </span></span></div>
    <div><span>Your STEM professors talk all things research – how they got into the field and how YOU can work with them!</span></div>
    <div><span><span> </span></span></div>
    <div><span><span>Tuesday, July 16: “What Can I Do with a STEM Degree?”</span></span></div>
    <div><span><span> </span></span></div>
    <div><span>Adam Morris, CNMS Career Center Liason, talks you through different STEM careers and the internship process.</span></div>
    <div><span><span> </span></span></div>
    <div><span>Tuesday, July 23: Research &amp; Internships Town Hall</span></div>
    <div><span><span> </span></span></div>
    <div><span>CNMS advisors will be on hand to answer questions about how research and internships fit into your plan.</span></div>
    <div><span><br></span></div>
    <div><span>Tuesday, July 30: CNMS Summer Reading Challenge</span></div>
    <div><span>Just like at your local library growing up! Come and tell us what you’re reading.</span></div>
    <div><span><br></span></div>
    <div>Feel free to email <a href="mailto:cnmssuccess@umbc.edu" rel="nofollow external" class="bo">cnmssuccess@umbc.edu</a> to request any further information and stay tuned for dates of future success workshops!</div>
    </div>
]]>
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<Summary>Welcome to our July Tuesday at 2 series! We have a variety of events planned with our CNMS advisors and lots of awesome guests. Check out our upcoming offerings below and look for our weekly...</Summary>
<Website>https://cnmsadvising.umbc.edu/student-success-workshop-series/</Website>
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<Sponsor>College of Natural and Mathematical Sciences Advising</Sponsor>
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<PostedAt>Tue, 02 Jul 2024 15:24:59 -0400</PostedAt>
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<NewsItem contentIssues="false" id="142640" important="true" status="posted" url="https://my3.my.umbc.edu/posts/142640">
<Title>July 5th Administrative Day Recording</Title>
<Tagline>All Timesheet Approvers Please Read</Tagline>
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    <div><span>Good Afternoon,</span></div>
    <div><br></div>As a reminder July 5 is an Administrative Leave day. <div>
    <br>This notice is to alert you that the administrative leave day will need to be entered manually by the employees on their Timesheets.  All eligible employees will need populate July 5 as a leave day with the code ADM.<br>Please share this with the individuals that this affects so they can populate their Timesheets properly.</div>
    <div><br></div>
    <div>If you have any questions you can submit a GI ticket to us here:</div>
    <div><br></div>
    <div><a href="https://aaoussc.umbc.edu/aaou-rt-tickets/">https://aaoussc.umbc.edu/aaou-rt-tickets/</a></div>
    <div><br></div>
    <div>Thank you!</div>
    <div><br></div>
    <div><em>The AAOU SSC Team</em></div>
    <div><br></div>
    </div>
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<Summary>Good Afternoon,    As a reminder July 5 is an Administrative Leave day.   This notice is to alert you that the administrative leave day will need to be entered manually by the employees on their...</Summary>
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<PostedAt>Tue, 02 Jul 2024 13:12:25 -0400</PostedAt>
<EditAt>Tue, 02 Jul 2024 13:12:36 -0400</EditAt>
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<NewsItem contentIssues="false" id="142638" important="false" status="posted" url="https://my3.my.umbc.edu/posts/142638">
<Title>Meet a Retriever&#8212;Mary K. Tilghman &#8217;79, novelist and donor</Title>
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    <img width="150" height="150" src="https://umbc.edu/wp-content/uploads/2024/07/M.K.-Tilghman-1-150x150.png" alt="Mary K. Tilghman and True Grit with her books in the statue's mouth." style="max-width: 100%; height: auto;">
    <h6>
    <strong>Meet </strong>Mary K. Tilghman<strong>, whose original decision to attend UMBC may have started off more pragmatic than fairytale (she could commute with her brother who was attending), but the story ended up having a happy ending. Tilghman ’79, English, is a novelist<strong>—</strong>the author of half a dozen modern romance and historical novels. She says she finds inspiration in her native Maryland and draws on her bachelor’s degree from 45-plus years ago. According to Tilghman, her classes at UMBC laid the foundation for a prolific and fulfilling writing career. Tell us your story, Mary!</strong>
    </h6>
    
    
    
    <h4>Q: What’s one essential thing you’d want another Retriever to know about you? </h4>
    
    
    
    <p><strong>A: </strong>Since graduation, I have used my <a href="https://english.umbc.edu/" rel="nofollow external" class="bo">English</a> degree every day of my life. I’ve been a reporter and editor of local newspapers, a freelance magazine writer, a travel writer, and travel blogger. I’ve written six novels, both historical fiction and sweet-as-cotton-candy romance. I’ve edited dozens of school papers for my three now-grown children—Gina who earned her master’s degree at UMBC, Sean and Brigid. I tell everyone: That English degree paved the way for my life.</p>
    
    
    
    <div>
    <div>
    <h4>Q: Tell us about someone in the community who has inspired you or supported you, and how they did it.</h4>
    
    
    
    <p><strong>A: </strong>My English professors, including Professors Robert Glick, Patricia Meszaros and Joan Korenman, taught me to think and write precisely. My favorite political science professor, Dr. Philip Brenner, showed me how to gain perspective from history. My friend and fellow <em>Retriever </em>editor <strong>Kathleen Warnock</strong> offered me a job writing <em>Frommer’s </em>guides for Maryland and Delaware that I will always be grateful for.</p>
    
    
    
    <h4>Q: Tell us about what you love about your academic program or an organization you’re involved in.</h4>
    
    
    
    <p><strong>A: </strong>It’s been 45 years since I got my bachelor’s degree but I still remember the books I read—19th-century novels, Russian epics, world literature. They laid the foundation for my writing. I may never reach the writing level of a Tolstoy, Dickens, or Hemingway but, like them, I love language and a well-wrought sentence.</p>
    
    
    
    <p><em>Right: Tilghman’s husband, Raymond Truitt, graduated from Loyola the same year as Tilghman at UMBC. “Ray and I met by blind date when we were juniors. He proposed to me on UMBC’s (now-gone) tennis courts in 1981,” shares Tilghman.</em></p>
    </div>
    <img width="831" height="1024" src="https://umbc.edu/wp-content/uploads/2024/06/Rays-grad-pic-Mary-Tilghman-1-831x1024.jpeg" alt="A man and woman stand together, the man is in a graduation gown" style="max-width: 100%; height: auto;">
    </div>
    
    
    
    <h4>Q: If you’re currently working, what’s your title and where do you work? What do you enjoy most about it?</h4>
    
    
    
    <p><strong>A: </strong>I write novels, both <a href="https://maryktilghmanwrites.com/" rel="nofollow external" class="bo">historical fiction and romance</a>. I love creating characters, wrecking their lives, and then finding them a happy ending. Best of all, I get to share it with readers.</p>
    
    
    
    <div>
    <img width="712" height="1024" src="https://umbc.edu/wp-content/uploads/2024/06/Yearbook-pic-Mary-Tilghman-712x1024.jpeg" alt="a sepia toned photo of a woman with brown hair and a turtle neck" style="max-width: 100%; height: auto;"><div>
    <h4>Q: Tell us about your primary WHY, and how it led you to UMBC.</h4>
    
    
    
    <p><strong>A: </strong>I was a student at another college before coming to UMBC. When my younger brother was accepted to UMBC, my mother suggested I transfer. UMBC was a cost-effective option in 1976, had good English and visual arts departments, and the family car was already coming here. So I became a Retriever. Though I wasn’t happy at first, I was soon hooked. I met great people, was taking classes I couldn’t wait to master, and found professors who were caring and devoted. I learned quickly I was going to get the education that would lead to something great.</p>
    
    
    
    <p><em>Left: Tilghman in her senior photo at UMBC.</em></p>
    </div>
    </div>
    
    
    
    <h4>Q: Tell us about the people who helped you grow at UMBC, and why their HOW made such a difference to you.</h4>
    
    
    
    <p><strong>A: </strong>I took a journalism class my first semester with <em>Baltimore Sun </em>reporter Jack Dawson. I’ll always be grateful for his classes, his mentoring, and his help in getting a <em>Sun </em>internship. I ultimately had two internships, one on the copy desk of the <em>Sun</em>, and another at the <em>Catonsville Times</em>,where my editor, Loni Ingraham, spent a lot of time helping me learn to write a lede and ask better questions. In addition, I worked long hours on the staff of the university’s newspaper, <em>The Retriever</em>. I learned all about writing, interviewing, editing, setting type (this was pre-digital), writing headlines, and laying out pages. And I gained some great friends among my fellow journalists.</p>
    
    
    
    <h4>Q: If you’re an alum, what’s your favorite part of being a part of Retriever Nation?</h4>
    
    
    
    <p><strong>A: </strong>UMBC grads go places. I’ve met them in all walks of life but the UMBC tie is strong.</p>
    
    
    
    <img width="1200" height="900" src="https://umbc.edu/wp-content/uploads/2024/06/UMBCBballRally-Mary-Tilghman-1200x900.jpg" alt="two women hold up shirts commemorating UMBC's mens basketball win over UVA in 2018" style="max-width: 100%; height: auto;">Tilghman, left, attended a pep rally with fellow alumna, Jackie Toback Polashuk, after UMBC’s men’s basketball team beat No. 1 seed UVA in the NCAA championships in 2018. 	
    
    
    
    <h4>Q: If you’re a donor, what drives you to support UMBC?</h4>
    
    
    
    <p><strong>A: </strong>I won a scholarship in my senior year that allowed me to become a dorm resident. What an experience that was after all that commuting. I want to support future Retrievers.</p>
    
    
    
    <p>* * * * *</p>
    
    
    
    <p><em>UMBC’s greatest strength is its people. When people meet Retrievers and hear about the passion they bring, the relationships they create, the ways they support each other, and the commitment they have to inclusive excellence, they truly get a sense of our community. That’s what “Meet a Retriever” is all about.</em></p>
    
    
    
    <p><a href="http://umbc.edu/how" rel="nofollow external" class="bo"><em>Learn more about how UMBC can help you achieve your goals.</em></a></p>
    </div>
]]>
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<Summary>Meet Mary K. Tilghman, whose original decision to attend UMBC may have started off more pragmatic than fairytale (she could commute with her brother who was attending), but the story ended up...</Summary>
<Website>https://umbc.edu/stories/meet-mary-k-tilghman-novelist-and-donor/</Website>
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<Tag>novelist</Tag>
<Tag>story</Tag>
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<Sponsor>UMBC News &amp; Magazine</Sponsor>
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<PostedAt>Tue, 02 Jul 2024 11:52:04 -0400</PostedAt>
<EditAt>Tue, 02 Jul 2024 11:52:04 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="142637" important="false" status="posted" url="https://my3.my.umbc.edu/posts/142637">
<Title>Fidelity webinar - July 9, 2024</Title>
<Tagline>Retirement basics - an overview</Tagline>
<Body>
<![CDATA[
    <div class="html-content">
    <div>
    <div><strong>Retirement Basics</strong></div>
    <div><br></div>
    <div>In this webinar, you will learn about the power of saving and the different types</div>
    <div>of accounts, including your workplace savings plan, you can take advantage of</div>
    <div>to save for your future.</div>
    </div>
    <div><br></div>
    <div>Date: <strong>Tuesday, June 9, 2024</strong>
    </div>
    <div>Time: <strong>12:00 pm ET</strong>
    </div>
    <div><br></div>
    <div>
    <strong>Register here: </strong><a href="https://digital.fidelity.com/prgw/digital/wos/Events?planSponsorId=729046">https://digital.fidelity.com/prgw/digital/wos/Events?planSponsorId=729046</a>
    </div>
    <div><br></div>
    <div>Tips for online registration: Select "Virtual Event" from the drop down menu, then click "Register". </div>
    <div><br></div>
    <div>
    <div><strong>Do you prefer a one-on-one experience?</strong></div>
    <div>Call 1-800-642-7131 or click <a href="https://digital.fidelity.com/prgw/digital/wos/Appointments?planSponsorId=729046" rel="nofollow external" class="bo">here</a> to schedule a one-on-one consultation with a</div>
    <div>registered Fidelity representative.</div>
    </div>
    <div><br></div>
    <div><img src="https://blog.logomyway.com/wp-content/uploads/2021/04/fidelity-logo-PNG.png" alt="Fidelity Logo and the history of the company | LogoMyWay" style="max-width: 100%; height: auto;"></div>
    </div>
]]>
</Body>
<Summary>Retirement Basics     In this webinar, you will learn about the power of saving and the different types  of accounts, including your workplace savings plan, you can take advantage of  to save for...</Summary>
<Website>https://digital.fidelity.com/prgw/digital/wos/Events?planSponsorId=729046</Website>
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<Tag>benefits</Tag>
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<PostedAt>Tue, 02 Jul 2024 11:37:27 -0400</PostedAt>
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<NewsItem contentIssues="true" id="142635" important="false" status="posted" url="https://my3.my.umbc.edu/posts/142635">
<Title>Office closed 7/4 and 7/5</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>
    <div><span>We wanted to let everyone know that our office will be closed for the Fourth of July holiday. As usual in the summer we are closed on Fridays.</span></div>
    <div><span><br></span></div>
    <div><span>We will reopen Monday, July 8 at 10 a.m. for all your printing needs!</span></div>
    <div><span><br></span></div>
    <div><span>You may still send requests and questions to <a href="mailto:commonvision@umbc.edu">commonvision@umbc.edu</a> in the meantime and we will reply when we are back in the office.</span></div>
    </div></div>
]]>
</Body>
<Summary>We wanted to let everyone know that our office will be closed for the Fourth of July holiday. As usual in the summer we are closed on Fridays.     We will reopen Monday, July 8 at 10 a.m. for all...</Summary>
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<PostedAt>Tue, 02 Jul 2024 10:56:45 -0400</PostedAt>
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<NewsItem contentIssues="true" id="142627" important="false" status="posted" url="https://my3.my.umbc.edu/posts/142627">
<Title>GESTAR II researchers publish as lead and co-authors</Title>
<Body>
<![CDATA[
    <div class="html-content">
    <div>During the past month, GESTAR II members have published as both lead authors and co-authors in various publications. Select citations are below.</div>
    <div>
    <div><br></div>
    <div>
    <a href="https://gestar2.umbc.edu/directory/researchers-r-z/#Yuan" rel="nofollow external" class="bo">Yuan, T.</a> (613/UMBC), H. Song, L, Oreopoulos, R. Wood, <a href="https://gestar2.umbc.edu/directory/researchers-a-f/#Bian" rel="nofollow external" class="bo">H. Bian</a> (614/UMBC), <a href="https://gestar2.umbc.edu/directory/researchers-a-f/#Breen" rel="nofollow external" class="bo">K. Breen</a> (610.1/MSU), M. Chin, H. Yu, D. Barahona, K. Meyer, and S. Platnick (2024), "Abrupt reduction in shipping emission as an inadvertent geoengineering termination shock produces substantial radiative warming," Nature Comm. Earth Environ., <a href="https://www.nature.com/articles/s43247-024-01442-3" rel="nofollow external" class="bo">https://doi.org/10.1038/s43247-024-01442-3</a>. </div>
    <div><br></div>
    <div>
    <a href="https://gestar2.umbc.edu/directory/researchers-r-z/#Varnai" rel="nofollow external" class="bo">Varnai, T.</a> (613/UMBC), A. Marshak, A. Kostinski, Y. Yang, and <a href="https://gestar2.umbc.edu/directory/researchers-r-z/#YZhou" rel="nofollow external" class="bo">Y. Zhou</a> (613/UMBC) (2024), "Impacts of sun glint off ice clouds on DSCOVR EPIC cloud products," IEEE Trans. Geosci. Rem. Sens., 4104711 <a href="https://ieeexplore.ieee.org/document/10530474" rel="nofollow external" class="bo">doi:10.1109/TGRS.2024.3400253</a>.</div>
    <div><br></div>
    <div>
    <a href="https://gestar2.umbc.edu/directory/researchers-g-k/#Karpowicz" rel="nofollow external" class="bo">Karpowicz, B. M.</a> (610.1/UMBC) and <a href="https://gestar2.umbc.edu/directory/researchers-l-q/#Prive" rel="nofollow external" class="bo">N. C. Prive'</a> (610.1/MSU) (2024), "Using the GEOS-5 Nature Run to simulate 2053nm coherent Doppler wind lidar observations," J. Atmos. Oceanic Technol., <a href="https://doi.org/10.1175/JTECH-D-23-0117.1" rel="nofollow external" class="bo">https://doi.org/10.1175/JTECH-D-23-0117.1</a>.</div>
    <div><br></div>
    <div>
    <a href="https://gestar2.umbc.edu/directory/researchers-a-f/#Delgado-Bonal" rel="nofollow external" class="bo">Delgado-Bonal, A.</a> (613/UMBC), A. Marshak, Y. Yang, and L. Oreopoulos (2024), "Global cloud optical depth daily variability based on DSCOVR/EPIC observations," Front. Rem. Sens., 5, <a href="https://doi.org/10.3389/frsen.2024.1390683" rel="nofollow external" class="bo">https://doi.org/10.3389/frsen.2024.1390683</a>.</div>
    </div>
    </div>
]]>
</Body>
<Summary>During the past month, GESTAR II members have published as both lead authors and co-authors in various publications. Select citations are below.      Yuan, T. (613/UMBC), H. Song, L, Oreopoulos,...</Summary>
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<NewsItem contentIssues="false" id="142634" important="false" status="posted" url="https://my3.my.umbc.edu/posts/142634">
<Title>Storytelling in Grantwriting</Title>
<Tagline>A Hanover Grants Webinar - July 25th @noon</Tagline>
<Body>
<![CDATA[
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    <p><span>Through Hanover’s Grant Academy services, our team collaborates with a wide range of institutions to support faculty in the early stages of building their research careers.</span></p>
    <p><span>In this session, our team will review major insights and best practices that institutions can consider in creating faculty development programs focused on grant writing.​​</span></p>
    <p><span>​</span><strong><span>Webinar:</span> </strong><span><a href="https://insights.hanoverresearch.com/e3t/Ctc/ON+113/cpG9j04/VVXqx71L6C6LN3Cnck-ctSktVBzM2_5h0QtwMVmxX03qgyTW95jsWP6lZ3l-W4SyGpl1DtccJW5LJwBd8d3xcVW7-D2T04BnMZYN4c2RdHKZw79N7p4krFSQf3tW65wR772GtNb0W5xbZ2n62Cdw_W4l90JK7GXCtXW44qK8H7yynTBN1368lkqR8HMW2-NWKX3sBdkKW4Rj_VJ89KpNwW8Smc6d2kDThcW3CyXT09gLhq3W5zZgDy5VsY6NVKjCH42CH6lJW3q_vk39bSLlNW4Z7M6Q7s6_PBW647Gvd1-fyywW6W_L7h7N3pRmW8vkwB774cKVnN3ptPLcxHZJhW6rRkJd5BYxpxW4cKhzs7hw5y8W2S6VM03XpkMVN4v0ntwy5dT4W96cJR18vGFXLW2MZN7c5-BJgBN8ZcZJf3JDBxW2jK4CJ3BfMFCf2-zH-M04" rel="nofollow external" class="bo"><strong>Storytelling in Grantwriting</strong></a></span></p>
    <p><span><strong><span>Date:</span> </strong>Thursday, July 25<sup>th</sup></span></p>
    <p><span><strong><span>Time:</span> </strong>12pm ET / 9am PT<br></span></p>
    <p><span><strong>Speakers:</strong></span></p>
    <ul>
    <li><span><strong>Dr. Julie Turner</strong> — Grants Consultant<em>, Hanover Research</em></span></li>
    <li><span><strong>Clinton Doggett</strong> — Senior Grants Advisor, <em>Hanover Research</em></span></li>
    </ul>
    <p><span><span>Unable to attend?</span><span>  <a href="https://insights.hanoverresearch.com/e3t/Ctc/ON+113/cpG9j04/VVXqx71L6C6LN3Cnck-ctSktVBzM2_5h0QtwMVmxX03qgyTW95jsWP6lZ3lJW5QJZvb52zG9wW79lXvg4hqG4sN3Kn51MdTg73Vy--gh2_nn30V-37lq3Rht5gN1qCMGczjYmNW7x7QHl1MLzHdW5mS5XC4S-fM-W63Bhpk3R-fFfW70v5kw6SglX2W3TKmSS4R0dg7W5Q_HZG5XmvzvN3bmh__z-4jcW3kHPLB7-sKPqW5tDJ851wPlryW3Z5S015qC8wpN8znC-PFfR7VW8YW3sJ70HCpkN6rTSN_hnbMsW886-_04lf_8LW4YcmqV3c3GXGN6KMqBZ-h9xQW3F7DvC3TzK7HW8GHp8G8kb3J_VW-G5R4PXjd0N4bMWrGRKyKdN56K3hn15XqSW3c-g4w1V7gH0W6MgND05CG6MtW7WqX7L8JQ50Ff7FTJpg04" rel="nofollow external" class="bo"><strong>Register</strong></a> </span><span>and Hanover will send a copy of the recording and slides after the webinar.</span></span></p>
    <span><hr></span><p></p>
    <div><div><div><table width="100%"><tbody><tr><td><div><div><p><span><em><span>About Hanover Research:</span> Hanover provides research development, grant writing, and strategic advising support to a wide range of organizations. Our professionals deliver customized proposal review, revision, and production support, while also helping to align strategic priorities to funding trends and opportunities at all levels.  To learn more about Hanover Research, visit <span><a href="https://insights.hanoverresearch.com/e3t/Ctc/ON+113/cpG9j04/VVXqx71L6C6LN3Cnck-ctSktVBzM2_5h0QtwMVmxWK3qgyTW8wLKSR6lZ3m9W2Xby932YfdhFW4yJQ0J14qX_NW7zWvrx2gNd-dW7X4XKj4bZ-QYW7q802Q8SMZ2gW3Rb9MD3PBklrW629hZF67XlCWW7Z2DpN4Krx87W3yS9HD2sf2xHW84NmXc3pRh1_W1_2sQd5skQHZW6ZRcs48nd835W1-RK1C7_vx7KVkp9BF76HwyYW6LJmbt5FmzglW5-C6mb6cWtJHW5qz6f427bvJmW2LG9z28rFf2PW5RDYPk8XTBFRW5t-rB35D4f-yW50pGbM5D31TkW43fYNB4z3hMzW8_hXtM856twlW6YM4Kk1Hh8qgW3Lk9J86VH03qW1718d-71HJ-0W9hyNXR8dHj_HW2Lh-k71pGDJmdR6Jhl04" rel="nofollow external" class="bo">www.hanoverresearch.com</a>.</span></em></span></p></div></div></td></tr></tbody></table></div></div></div>
    <div><div></div></div>
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<Summary>Through Hanover’s Grant Academy services, our team collaborates with a wide range of institutions to support faculty in the early stages of building their research careers.  In this session, our...</Summary>
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<Title>Fully Furnished Apartment Room</Title>
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    <div> 5 Minutes Drive from UMBC / UMBC Shuttle Available Right</div>
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    <div> In the Heart of Arbutus (Walking Distance to Trains, Buses,</div>
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<Summary> Everything Included (Utilities, Internet, Washer &amp; Dryer,  Private Parking)      5 Minutes Drive from UMBC / UMBC Shuttle Available Right  Outside the House / 15 Minutes Walking Distance to...</Summary>
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<Title>DoIT's Technology Support Center Hiring for the Fall</Title>
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    <h3>TSC Student Consultant Job Description</h3>
    <p>Technology Support Center (TSC) student consultants are the first points of technical contact for the UMBC community and those who do well often go on to work in other areas of the Division of Information Technology (DoIT). Minimally, consultants are expected to provide initial triage and support for a wide range of information technologies including accounts, hardware, instructional technologies, networking, software, telecommunications, and basic web development.</p>
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    <li>Answer TSC phones in a professional and courteous manner;</li>
    <li>Create, update and resolve tickets in the Request Tracker (RT) ticketing system;</li>
    <li>Create, update, suggest and recommend relevant FAQ articles to users (<a href="http://www.umbc.edu/faq">www.umbc.edu/faq</a>);</li>
    <li>Provide direct assistance to users on technical issues they cannot easily resolve on their own;</li>
    <li>Respond to all work-related communications in a timely manner;</li>
    <li>Escalate urgent problems to the Full-Time staff, as appropriate.</li>
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    <li>Demonstrated writing ability.</li>
    <li>Demonstrated ability to achieve successful outcomes in handling difficult situations and customers.</li>
    <li>Demonstrated analytical and troubleshooting skills.</li>
    <li>Ability &amp; willingness to learn coupled with a clear understanding of one’s technical abilities, so as to triage and escalate an issue that leads to an effective solution for the user.</li>
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<Summary>The DoIT Technology Support Center is looking to hire additional student consultants to work during the fall semester and beyond. Please see our job description below and visit our job posting on...</Summary>
<Website>https://doit.umbc.edu/about/jobs/</Website>
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