Port Discovery Children’s Museum, one of the top Children’s Museum in the United States and a top cultural institution in Baltimore’s Inner Harbor, is seeking a customer service-oriented leader to join our Guest Services team as a part-time Guest Services Manager. The mission of Port Discovery is to connect purposeful play with learning. If our mission resonates with you, and you have hospitality / guest relations and supervisory strengths, then we welcome you to apply!

General Summary of the Job:

JOB SUMMARY

The incumbent will provide administrative and event based support to the Department of Campus Life.  The office assistant will work closely with the Administrative Assistants team to ensure quality customer service to students, staff and campus partners. 

PRIMARY DUTIES

• Support programs and initiatives in partnership with Campus Life staff (i.e. Involvement Fest, Homecoming, Awards programs, etc).

• Provide information regarding campus involvement opportunities. 

• Assist with the research of ideas to improve campus services and initiatives.

• Answer telephone(s), provide information, direct phone calls and take messages as needed.

• Provide front desk coverage and clerical support.

• Sort and distribute mail and deliver items to campus partners.

• Monitor Campus Life email account. 

• Other duties as assigned

MINIMUM QUALIFICATIONS

• Must be a full-time or part-time undergraduate student at UMBC

• All student employees must have and maintain at least a 2.5 semester and cumulative GPA

• Available during business hours Monday through Friday, 8:30 AM- 5:00 PM

PREFERRED QUALIFICATIONS  

• Demonstrated ability to interact respectfully and civilly with diverse individuals

• Strong organizational, time management and interpersonal skills

• Ability to initiate and complete projects independently

• Proficient in Internet-based research, Microsoft Office products, myUMBC, Google Calendar and Gmail;

• Prior administrative, office, and/or customer service-related experience

• Campus involvement and knowledge of Campus Life programs and events

The American Council on Education (ACE) announced today that UMBC President Freeman A. Hrabowski, III will serve as the inaugural ACE Centennial Fellow. Hrabowski will begin this role following his retirement as president of UMBC this summer. Through more than three decades of transformational leadership at UMBC, he has inspired thousands of students and grown UMBC into a national model for inclusive excellence and a leader in research.

“This is an amazing opportunity to continue focusing on student success and culture change,” says President Hrabowski, who will begin his ACE Centennial Fellowship on August 1. “I am looking forward to working closely with Ted Mitchell, other ACE colleagues, and educators from across the country as part of this effort to create and sustain nurturing academic environments on our campuses.”

Advocating for all students 

To guide his work as ACE’s first Centennial Fellow, President Hrabowski will draw from his results-driven commitment to inclusive excellence and his collaborative approach to leadership. He will focus on increasing opportunities for all students—particularly first-generation students, adult learners, and students from underrepresented groups—to access higher education and receive the support they need to earn their degrees.

This work directly builds on President Hrabowski’s leadership at UMBC, selected last year to join the University Innovation Alliance, a consortium of public research universities working to boost student success by sharing and scaling approaches that work. As ACE’s Centennial Fellow, he will carry forward this commitment to higher education access and success at a national level. 

Meanwhile, back at UMBC, the Freeman A. Hrabowski, III Endowment for Student Excellence will provide increased college access and affordability for incoming first-year students with financial need and a commitment to community service.

National leadership

Mitchell, president of ACE, says that Dr. Hrabowski will be instrumental in shaping the ACE Centennial Fellow position, as the first leader to hold this role. 

“There is no better-equipped person in American higher education than Freeman Hrabowski to find new and better ways for ACE and all of our institutions to best serve our students and the nation,” explains Mitchell. “We have invited him to promote the interests and needs of the entire higher education community and our students, especially those learners who are often forgotten or neglected.”

In addition to serving as ACE Centennial Fellow, Hrabowski will continue supporting the next generation of higher education leaders through teaching at the Harvard Seminar for New Presidents and mentoring current and future university presidents nationwide.

A membership organization for the leaders in higher education, ACE shapes public policy and promotes innovation. ACE represents more than 1,700 public and private two-year and four-year institutions across the United States.

Software is used in every aspect of our daily life. From the moment we wake up to the moment we go to sleep. Software is that invisible writing that connects us to ourselves and others and the world. Software is not just about a window or a page on the screen; it's about the interaction with hardware, and the contacts of users and environment. The world needs qualified software engineers who have a passion and a drive to make the world a better, smarter place, using ethics as a guiding principle. 

Tune into this recent podcast episode!