Ticket Agents represent the face of the BSO and are responsible for all aspects of customer service, including but not limited to subscription sales, single ticket sales, exchanges and resolving customer issues by phone, e-mail/web, mail, fax and in person for all BSO venues, including the Joseph Meyerhoff Symphony Hall and the Music Center at Strathmore. Ticket Agents must possess a friendly, service oriented demeanor and be willing to go above and beyond to assist BSO patrons. Must be flexible and willing to work daytime, evening and weekend hours.

Residential Students, Let your voice be heard!

UMBC Dining is conducting a focus group for residential students and wants to hear from YOU!

UMBC Dining is continually striving to enhance and improve our services on campus. One of the best ways to do this is to hear directly from you! By attending a focus group you can share your opinions, suggestions, and likes so that we can ensure your experience in our dining locations is positive. 

Our focus groups are informal, fun, and informative. If you’ve wondered why something is a particular way, this is a great opportunity to find out, though we always look forward to your feedback. And we enjoy hearing from the community, even if you do not visit the campus dining locations often (we want to know why!) We encourage you to ask your colleagues for their feedback and bring their thoughts and comments with you to our focus group. Each participant gets $50 Free UMBC Reward Dollars added to their UMBC Red Card!

We will be hosting  targeted focus group sessions for residential students on Tuesday 4/4, Wednesday 4/5 and Thursday 4/6.  The session will last approximately 60-75 minutes.  The discussion is for research purposes only to better learn how we can meet your dining needs in both the short and long term.  At no time will anyone try to sell you anything.  You will be given $50 FREE UMBC REWARD DOLLARS TO BE USED AT ANY DINING LOCATION for your participation.

Spaces are limited, so can we count on your participation?  Upon completing the screening questionnaire, we will send you a confirmation email with the exact date and time and give you a reminder call closer to the focus group date.  Please fill out the questionnaire https://www.surveymonkey.com/r/umbcdining

Meet Stephanie,

She is a double major student working on her degrees in Computer Science and Psychology. She is a member of the Honors College, the Vice President of the Computer Science Education club, a member of the Retriever Robotics Club, a CWIT affiliate, and the Curriculum Development Coordinator for the Creative Coders Program. She is also a Research Assistant for CS Matters in Maryland and a Research Assistant for the Multi-Agent Planning and Learning (MAPLE) lab. Previously, she was the Secretary of QUMBC. Her future ambitions are to continue researching Artificial Intelligence or a related field and to continue with outreach in computer science education.

Stephanie's research will explore a recently developed method of hierarchical planning: a hierarchy of abstract Markov decision processes (AMDPs). AMDPs seek to address the immensely challenging problems that decision-making agents face when operating in large environments to solve complex tasks. A hierarchy of AMDPs provides a framework for decomposing such problems into distinct, related subtasks. Her previous tasks for research in this area were to design an AMDP hierarchy for a house-building domain and to collaborate with her lab members to research and write a paper combining the R-MAX algorithm with AMDPs. Currently, she is working with her lab members to research and write a paper on constructing and reasoning over composite objects.

Read more about her research here…

Organization Description:

Young Audiences/Arts for Learning, founded in Baltimore in 1950, is the country’s foremost arts-in-education non-profit organization. The Maryland chapter of Young Audiences (YA) provides more than 9,000 arts education opportunities to nearly 200,000 students, artists, and educators throughout the state each year. The staff, board, and teaching artists of YA are passionate about generating opportunities for all students to imagine, create and realize their full potential through the arts.