Greetings,
We are aware that some users are receiving a "no content available" message in their email notifications when a ticket reply is posted.
Our team is currently working closely with our DoIT Point of Contact (POC) to get this resolved as quickly as possible.
In the meantime, here is a quick workaround: To view the missing content, please click the direct ticket link provided within the email correspondence. This will take you straight into the RT system where the full reply is visible.
Thank you for your patience while we get this sorted out!
Warmly,
OPSSC Team