Good Afternoon AAOU SSC Departments,

Recently, the AAOU SSC posted instructions explaining how to route documents through DocuSign in order to obtain the appropriate signatures. It has been brought to our attention that some do not have “Initiator” access within DocuSign, and are running into an issue where the option to create a “New” DocuSign envelope is not available. If you are running into this issue, please submit an RT ticket to DoIT requesting initiator access, which will enable the functionality to create new signature envelopes.

Please use the following link to request help: 

https://doit.umbc.edu/request-tracker-rt/doit-myumbc-tsc/. 

Once on the request page, please select “DocuSign” under “Request Type” and in the message section, specify that you are requesting initiator access to DocuSign.

If you have additional questions or concerns, please don’t hesitate to reach out!

Thank you,

AAOU SSC Team