As you know, we have been developing a plan to compensate students and their families for costs they have already paid for services and facilities that they will no longer be able to take advantage of given the University’s necessary shift to distance education. We are happy that the University System of Maryland Board of Regents gave us their approval to refund room, board, and certain fees, on a pro rata basis, to students who are not on campus due to the COVID-19 pandemic. This allows us to begin moving forward with the process of providing refunds to our students.
The pro rata refund for UMBC students will be for room and board, which includes meal plans, and the following fees: Athletics and Recreation, Commons, Auxiliary Facilities, Parking and Transportation, and Student Activities (both undergraduate and graduate).
After we calculate each student’s refund amount, refunds will show up as credits to student accounts, and will be applied first to any outstanding balances. Remaining balances will likely be disbursed to students using our refund partner, BankMobile, through the student’s preselected refund preference. We hope to be able to provide refunds by the end of April. However, students without BankMobile profiles will be refunded via payment requests through the State.
We would like to thank everyone who reached out to share their thoughts and concerns with us over the past few weeks. We know this is an uncertain time, and we are committed to being as flexible and available as possible as we work to support the health of our community and the academic progress of our students.
Please visit covid19.umbc.edu for updates on this evolving situation. You can submit questions to email@example.com.
Lynne Schaefer, Vice President, Finance and Administration, and Nancy Young, Vice President for Student Affairs
Co-Chairs, UMBC Crisis Management Executive Team