eRA Enhancement: Two-Factor Authentication Login Option Coming to eRA Modules

Available today, April 8, 2020, eRA has moved to a two-factor authentication login to access eRA Commons, Commons Mobile, ASSIST and IAR. 

eRA’s move to two-factor authentication via login.gov is part of HHS’ Reinvent Grants Management Initiative to provide the applicant and grantee community the ability to log in to four different grants systems (eRA, Grants.gov, GrantSolutions.gov and Payment Management System) using the same account via login.gov. Two-factor authentication will help ensure the security of your personal information.

Note that use of login.gov is currently optional and you may continue to log in using your eRA Commons credentials or federated account credentials if you prefer. 

If you do not have a login.gov account, you will need to create a login.gov account and then associate it to your existing eRA Commons account in a one-time process (see graphic below). If you already have a login.gov account, skip Step 2.

Resources

• Web page: Two-Factor Authentication: Accessing eRA Modules via login.gov
• Two-factor authentication video tutorials:
• Two-Factor Authentication: Accessing eRA Modules via login.gov
• What to Do If You Already Have a login.gov Account
• What to Do If You Want to Switch to a Different login.gov Account
• One-page flyer
• Two-Factor Authentication FAQs
• eRA Commons Online Help
• ASSIST Online Help

Should you require assistance, please contact electronic Research Administration (eRA) - NIH Office of Extramural Research using the following methods:

Submit a web ticket; or call Toll-free: 1-866-504-9552, Phone: 301-402-7469. The Service Desk hours are Mon-Fri, 7 a.m. to 8 p.m. ET.