POSTPONED! Shared Services Centers Town Hall - February 16

Shared Services Centers (SSC) Town Hall Meeting,    February 16, UC, 312 10AM

CNMS & AAOU SSCs – Updates, Reactions, Metrics – Phase I

Phase II moving forward – Who is next?

Join us at our next Town Hall to discuss progress and impact of our first two SSCs.  Updates, reactions and metrics for each center.

·        We will provide an update on the first six months of operations for each of the new SSCs (AAOU and CNMS)

·        We will share data from the new RT ticketing system being used by the departments and SSCs to submit and track requests.

·        We will share staff reactions to the services being delivered.

·        We will share results and updates of the new TAP (Toolkit for Administrative Professionals) website – your single source for information on administrative tasks at UMBC

·        We will update on you on Phase II planning – who is next?

·        We will engage in open public dialogue, giving the UMBC Community an opportunity to ask questions and provide feedback.

We look forward to seeing you there.