DoIT AV Services is looking to hire a few AV Student Specialists for the summer and beyond. Please see the brief description below and visit our job posting on UMBCWorks to apply.
DoIT AV Student Specialist Job Description:
The Student AV Student Specialist I is responsible for assisting in the day-to-day operations of the Audio-Visual infrastructure on campus. This includes all aspects of customer support including but not limited to:
Responsibilities include but are not limited to:
- Assist the faculty and other UMBC staff in use of the in-room audio-visual classroom equipment
- Respond to service requests arriving by phone, service counter visits, and RT tickets.
- Support the use of soft client conferencing solutions such as Webex, Blackboard Collaborate, etc.
- Remain up to date with the latest classroom audio visual installs and upgrades.
- Clean, check, and/or repair audio visual gear in the field or classrooms as directed.
- Maintain professional office procedures and security for assets
General requirements:
- Must be able to diagnose problems and implement solutions quickly.
- Possess excellent organizational and communication skills, including strong interpersonal skills.
- Ability to work independently with little supervision, the ability to set priorities, and handle multiple/concurrent tasks.
- Work includes extended periods of time working at a computer, lifting, moving, and installing systems; performing hardware maintenance tasks.
- Willingness to learn.
- Preferred: basic experience within the Windows and Macintosh environments.
