Starting in January and subject to user demand, as well as support staff capacity, DoIT is going to experiment with offering regular, informal Drop-In consulting sessions that focus on one of the many web-based tools we support. Examples include the following:
- Blackboard
- Box.com
- Collaborate
- Google (Calendar, Drive, Gmail)
- FAQs
- RT (Request Tracker)
- Sites (web-based publishing)
Given variation in user needs and scheduling, the Drop-In format will be as follows:
- Orientation(5 minutes): A quick overview of what the tool does. If all you want is a demo, come early.
- Recommendations (10 minutes): 1-2 tips based on our observations from providing support for RT tickets and FAQs, as well identification of effective practices & practitioners.
- Q & A (40 minutes): This is your time. What do you want to know? What's a problem you'd like to solve or a new opportunity you'd like to explore?
All currently scheduled DoIT Drop-Ins can be found at doit.umbc.edu/events.