This afternoon, at around 3:20pm, we suffered a power outage to one of the racks in the computer room in Engineering. This rack holds key equipment that provides data storage for a good number of servers in our infrastructure, including the the main campus website, the central UMBC sites web environment, Peoplesoft Campus Solutions and the Peoplesoft HR system. Power was restored within a minute, and we have been working to restore connectivity as the equipment comes back online.
Service to the main website and other public facing services was restored around 4:00pm.
Service to the HR system was restored at 4:50pm, and we are finishing restoring service to the CS system which we expect to have operational by 5:30pm.
We will send another message when service has been fully restored later this afternoon.
We appreciate everyone's patience as we work to restore connectivity, if you have any questions about this outage or would like more information, please feel free to email me at firstname.lastname@example.org
Thank you, and please stay tuned for additional information shortly.
Assistant Vice President
Enterprise Infrastructure Solutions
DoIT - UMBC