"...Over the decades, I've reviewed more than a few studies examining the attributes that comprise managerial effectiveness, and one thing I can say with confidence is that "trust" is nearly always at or close to the top of the list. One notable study from a Polish organization indicated that trust was far more important than management competence. Think about it: Respondents were essentially saying that it's less important that a person knows how to do his or her job well than it is that he or she can be relied on when the chips are down to do the right thing... and not abuse managerial power like a snake in the grass." (Psychology Today, 24 September 2021)