"...Senge’s 11 Laws of Systems Thinking are a crystal-clear roadmap to describe how reality works, how problems arise and stick, and how people fail and succeed at solving them. By looking at a problem through the lens of the 11 Laws, it becomes almost impossible not to find a suitable solution. Plus, by keeping them in mind as mantras, we develop good observational skills, good judgment, a sense of opportunity, and a whole array of other skills that are critical to solving problems and attaining success. This is why I call the 11 Laws the universal solution to every problem." (Forbes, 18 December 21)