Lower Risks, Better Choices and Greater Adaptability
Building a More Innovative, Change-ready Team
Wednesday, June 1, 2022 · 2 - 3 PM
Online
More than ever, customers and employees are rewarding organizations who take the time to understand and address their desires with thoughtful products, services, and experiences. Designers naturally begin any problem-solving process with understanding the observed desires of the end-user before exploring feasibility and viability constraints.
Customer and employee expectations are changing faster than ever. Design-led organizations develop the required agility by testing behavioral assumptions quickly and cheaply before committing to larger development.
These compelling fiscal reasons have elevated design thinking to the top of executive priorities and to the wings of many organizations; however, human-centricity and agility have not traditionally been innate qualities of most organizations. In recent years, we’ve seen strategic investments made by blue chip organizations (headcount, workspaces, training, events, software, acquisitions) to engage customers and peers with more empathy, curiosity, desire to meet needs, speed to concept and courage to adapt; however, results have been mixed.
In this insightful and engaging presentation, Adam Billing and Dan Parkinson, will introduce you to the strategies used by Treehouse Innovation’s clients and others to successfully generate ROI from investments in becoming a Design-led organization.
Attendees will learn:
- The common strategies business leaders use to become more Design-led so you can benchmark against your own experiences.
- The connection between the 5 most impactful design thinking practices and their correlated business outcomes so you can reflect upon these practices in your own team(s).
- To identify common barriers to adoption of these practices within an organizational culture so you can anticipate and avoid them.
- How others are addressing these barriers so you can understand the tools and strategies that are available.
- The 6 measurable, developmental behaviors among participants in design thinking projects so you can reflect upon your own competencies and implement strategies to close gaps.
- The minimum viable levels of competency required to effectively apply design thinking practices in a corporate environment so you can develop some targeted strategies.
HRDQ-U is a free learning community for trainers and facilitators, coaches and consultants, organization development professionals, managers, supervisors and leaders; really anyone who shares a passion for soft-skills training and performance improvement. We bring exciting content to you through live and on-demand webinars from subject matter experts and thought leaders.