Webinar: Building Enriched Customer Relationships
What's My Selling Style?
What makes one salesperson successful and another unsuccessful? Popular books target characteristics such as ambition, initiative, self-confidence, tact… the list goes on. The common thread? Personality! Whether or not salespeople are aware of it, their personality shines through every interaction.
Join expert John Dieseth as he shares the powerful tool, “What’s My Selling Style?” This instrument empowers salespeople to uncover their own and each customer’s style. It provides powerful techniques on how to alter each sales call to compliment the buyer’s style, enrich the customer relationship and boost sales. By recording each customer’s style in their contact management system, the salesperson can prepare for each unique customer interaction. In this one-hour webinar you will learn how to deploy “What’s My Selling Style?” customer success stories and experiences.
You will learn:
- How style influences customer behavior
- How style influences salesperson engagement
- What your salesperson should do when their buyer’s style is different
- Deploying style in your contact management system
HRDQ-U is a free learning community for trainers and facilitators, coaches and consultants, organization development professionals, managers, supervisors and leaders; really anyone who shares a passion for soft-skills training and performance improvement. We bring exciting content to you through live and on-demand webinars from subject matter experts and thought leaders to help you explore new ideas, gain industry insight, and improve people skills in your workplace. Join us each week for a fantastic hour of learning.