Webinar: Managing Conflict in the Workplace
Conflict is present in all aspects of life, both personal and professional. And while it can wreak havoc on an organization, it doesn’t have to. When handled properly, conflict can yield many benefits–from sparking creativity to better problem solving and improved relationships. It’s a matter of understanding how and when to utilize the most appropriate strategy for managing conflict.
Join us for the Managing Conflict in the Workplace webinar, where you’ll learn how to achieve the benefits of constructive conflict management. Led by David Alumbaugh, we’ll explore the three most typical types of conflict and the five strategies for managing it.
This webinar is based on the HRDQ product Conflict Strategies Inventory. This training workshop improves an individual’s ability to handle conflict scenarios in the workplace successfully. Based on more than 35 years of research, Conflict Strategies Inventory accurately identifies one’s typical reaction to conflict, examines the potential outcomes associated with each strategy, encourages the use of more effective tactics, and the accompanying workshop provides skill practice in resolving day-to-day issues.
Participants will learn:
- Five different strategies for managing conflict
- How and when to utilize an Integrating strategy
- The best uses for alternative strategies
- How to create a conflict management development plan